---
description: Ausführliche Erfahrungsberichte zu Freshservice mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Freshservice dank GetApp Austria mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026
---

Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/287/help-desk-ticketing/software) > [Freshservice](/software/91351/freshservice) > [Alternativen zu Freshservice](https://www.getapp.at/alternatives/91351/freshservice)

# Alternativen für Freshservice

Canonical: https://www.getapp.at/alternatives/91351/freshservice

> Entdecke die Top-Alternativen zu Freshservice. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

-----

## Top-Alternativen

1. **Atera** — 4.5/5 (446 reviews) — Ultimative All-In-One RMM Software für MSPs \& IT-Abteilungen
   - [Profil anzeigen](https://www.getapp.at/software/102017/atera)
   - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/102017/freshservice/vs/atera)
2. **Freshdesk** — 4.5/5 (3411 reviews) — Online-Kunden-Support Software \& Helpdesk-Lösung
   - [Profil anzeigen](https://www.getapp.at/software/10317/freshdesk)
   - [Vergleich mit Freshservice](https://www.getapp.at/compare/10317/91351/freshdesk/vs/freshservice)
3. **LiveAgent** — 4.7/5 (1755 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
   - [Profil anzeigen](https://www.getapp.at/software/91301/liveagent)
   - [Vergleich mit Freshservice](https://www.getapp.at/compare/91301/91351/liveagent/vs/freshservice)
4. **Zendesk Suite** — 4.4/5 (4076 reviews) — Cloud-Kundendienst-Software
   - [Profil anzeigen](https://www.getapp.at/software/9448/zendesk)
   - [Vergleich mit Freshservice](https://www.getapp.at/compare/9448/91351/zendesk/vs/freshservice)
5. **Milvus** — 4.8/5 (298 reviews) — IT-Managementsystem und Helpdesk-Lösung
   - [Profil anzeigen](https://www.getapp.at/software/132287/milvus)
   - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/132287/freshservice/vs/milvus)
6. **JIRA Service Management** — 4.5/5 (764 reviews) — Ein wunderschön einfacher, auf JIRA basierender Service Desk
   - [Profil anzeigen](https://www.getapp.at/software/91811/jira-service-management)
   - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/91811/freshservice/vs/jira-service-management)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
   - [Profil anzeigen](https://www.getapp.at/software/10036/zoho-desk)
   - [Vergleich mit Freshservice](https://www.getapp.at/compare/10036/91351/zoho-desk/vs/freshservice)
8. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Fernunterstützung, IT-Experten, Systemadmins
   - [Profil anzeigen](https://www.getapp.at/software/132559/supremo-remote-desktop)
   - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/132559/freshservice/vs/supremo-remote-desktop)
9. **SysAid** — 4.5/5 (512 reviews) — Leistungsstarker Service Desk und einfach zu bedienendes, modulares ITSM-Tool
   - [Profil anzeigen](https://www.getapp.at/software/90863/sysaid)
   - [Vergleich mit Freshservice](https://www.getapp.at/compare/90863/91351/sysaid/vs/freshservice)
10. **LiveChat** — 4.6/5 (1717 reviews) — Premium-Kundendienst-Software für Live-Chat und Helpdesk
    - [Profil anzeigen](https://www.getapp.at/software/8385/livechat)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/8385/91351/livechat/vs/freshservice)
11. **ServiceNow** — 4.5/5 (344 reviews) — IT-Service-Cloud-Lösungen für Unternehmen
    - [Profil anzeigen](https://www.getapp.at/software/9156/servicenow)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/9156/91351/servicenow/vs/freshservice)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — IT-Helpdesk-Software – Cloud und vor Ort
    - [Profil anzeigen](https://www.getapp.at/software/20521/manageengine-service-desk-plus)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)
13. **Tidio** — 4.7/5 (590 reviews) — Kommunikator für Unternehmen. Live-Chat, Messenger und E-Mail.
    - [Profil anzeigen](https://www.getapp.at/software/105081/tidio-chat)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/105081/freshservice/vs/tidio-chat)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT-Service-Desk- und Asset-Management-Software
    - [Profil anzeigen](https://www.getapp.at/software/1336/solarwinds-service-desk)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/1336/91351/solarwinds-service-desk/vs/freshservice)
15. **Intercom** — 4.5/5 (1132 reviews) — Kunden-Messaging-Plattform für Vertrieb, Marketing und Support, Unterstützung.
    - [Profil anzeigen](https://www.getapp.at/software/91379/intercom)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/91379/freshservice/vs/intercom)
16. **Salesforce Service Cloud** — 4.5/5 (823 reviews) — Kundenservice- und Supportsoftware.
    - [Profil anzeigen](https://www.getapp.at/software/91754/salesforce-1-service-cloud)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/91754/freshservice/vs/salesforce-1-service-cloud)
17. **NinjaOne** — 4.7/5 (283 reviews) — Automatisieren Sie Ihre IT-Aufgaben mit NinjaOne
    - [Profil anzeigen](https://www.getapp.at/software/108129/ninjarmm)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/108129/freshservice/vs/ninjarmm)
18. **HelpDesk** — 4.6/5 (180 reviews) — Ticketsystem für mühelose Kundenbetreuung
    - [Profil anzeigen](https://www.getapp.at/software/116767/helpdesk)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/116767/freshservice/vs/helpdesk)
19. **TOPdesk** — 4.4/5 (110 reviews) — TOPdesk – make service happen.
    - [Profil anzeigen](https://www.getapp.at/software/111785/topdesk)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/91351/111785/freshservice/vs/topdesk)
20. **Bitrix24** — 4.2/5 (986 reviews) — Eine vollständig kostenlose CRM-, Kollaborations- und Kommunikationstool-Suite
    - [Profil anzeigen](https://www.getapp.at/software/90602/bitrix24)
    - [Vergleich mit Freshservice](https://www.getapp.at/compare/90602/91351/bitrix24/vs/freshservice)

## Ähnliche Kategorien

- [Wissensmanagement Tools](https://www.getapp.at/directory/257/knowledge-management/software)
- [Help-Desk-Software](https://www.getapp.at/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.at/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.at/directory/325/it-asset-management/software)
- [IT-Management-Software](https://www.getapp.at/directory/771/it-management/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.at/alternatives/91351/freshservice)
- [Produktprofil anzeigen](https://www.getapp.at/software/91351/freshservice)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.getapp.de/alternatives/91351/freshservice> |
| de-AT | <https://www.getapp.at/alternatives/91351/freshservice> |
| en | <https://www.getapp.com/it-management-software/a/freshservice/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91351/freshservice> |
| en-AU | <https://www.getapp.com.au/alternatives/91351/freshservice> |
| en-CA | <https://www.getapp.ca/alternatives/91351/freshservice> |
| en-GB | <https://www.getapp.co.uk/alternatives/91351/freshservice> |
| en-IE | <https://www.getapp.ie/alternatives/91351/freshservice> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91351/freshservice> |
| en-SG | <https://www.getapp.sg/alternatives/91351/freshservice> |
| en-ZA | <https://www.getapp.za.com/alternatives/91351/freshservice> |
| es | <https://www.getapp.es/alternatives/91351/freshservice> |
| es-CL | <https://www.getapp.cl/alternatives/91351/freshservice> |
| es-CO | <https://www.getapp.com.co/alternatives/91351/freshservice> |
| es-MX | <https://www.getapp.com.mx/alternatives/91351/freshservice> |
| fr | <https://www.getapp.fr/alternatives/91351/freshservice> |
| fr-BE | <https://fr.getapp.be/alternatives/91351/freshservice> |
| fr-CA | <https://fr.getapp.ca/alternatives/91351/freshservice> |
| nl | <https://www.getapp.nl/alternatives/91351/freshservice> |
| nl-BE | <https://www.getapp.be/alternatives/91351/freshservice> |
| pt | <https://www.getapp.com.br/alternatives/91351/freshservice> |
| pt-PT | <https://www.getapp.pt/alternatives/91351/freshservice> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice","description":"Schnell die führenden Freshservice Alternativen finden und vergleichen auf Capterra Österreich.. Umfassende Auflistung von Wettbewerbern & ähnlichen Tools zur schnellen Softwareauswahl und um mehrere Anbieter direkt zu kontaktieren.","url":"https://www.getapp.at/alternatives/91351/freshservice","about":{"@id":"https://www.getapp.at/alternatives/91351/freshservice#software"},"breadcrumb":{"@id":"https://www.getapp.at/alternatives/91351/freshservice#breadcrumblist"},"@id":"https://www.getapp.at/alternatives/91351/freshservice#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.at/alternatives/91351/freshservice#software"},"isPartOf":{"@id":"https://www.getapp.at/#website"},"inLanguage":"de-AT","publisher":{"@id":"https://www.getapp.at/#organization"}},{"name":"Freshservice","url":"https://www.getapp.at/software/91351/freshservice","@id":"https://www.getapp.at/software/91351/freshservice#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.at/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":688},"offers":{"price":"15","@type":"Offer"}},{"@id":"https://www.getapp.at/alternatives/91351/freshservice#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Help-Desk-Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Freshservice","position":3,"item":"/software/91351/freshservice","@type":"ListItem"},{"name":"Alternativen zu Freshservice","position":4,"item":"https://www.getapp.at/alternatives/91351/freshservice","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Die 20 besten Freshservice Alternativen | GetApp Österreich 2026","@context":"https://schema.org","@id":"https://www.getapp.at/alternatives/91351/freshservice#itemlist","@type":"ItemList","itemListElement":[{"name":"Atera","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.getapp.at/software/102017/atera","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.at/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.at/software/91301/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.at/software/9448/zendesk","@type":"ListItem"},{"name":"Milvus","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.at/software/132287/milvus","@type":"ListItem"},{"name":"JIRA Service Management","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.at/software/91811/jira-service-management","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.at/software/10036/zoho-desk","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.getapp.at/software/132559/supremo-remote-desktop","@type":"ListItem"},{"name":"SysAid","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.at/software/90863/sysaid","@type":"ListItem"},{"name":"LiveChat","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.at/software/8385/livechat","@type":"ListItem"},{"name":"ServiceNow","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.at/software/9156/servicenow","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.at/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Tidio","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.at/software/105081/tidio-chat","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.at/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Intercom","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.at/software/91379/intercom","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.at/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"NinjaOne","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.getapp.at/software/108129/ninjarmm","@type":"ListItem"},{"name":"HelpDesk","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.getapp.at/software/116767/helpdesk","@type":"ListItem"},{"name":"TOPdesk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.getapp.at/software/111785/topdesk","@type":"ListItem"},{"name":"Bitrix24","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.at/software/90602/bitrix24","@type":"ListItem"}],"numberOfItems":20}
</script>