---
description: Gratis Softwareliste der Top Help-Desk-Software Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help-Desk-Software - Top Tools & Anbieter im Vergleich | GetApp Österreich 2026
---

Breadcrumb: [Startseite](/) > [Help-Desk-Software](https://www.getapp.at/directory/287/help-desk-ticketing/software)

# Help-Desk-Software

Canonical: https://www.getapp.at/directory/287/help-desk-ticketing/software

Seite: 1 / 7\
Zurück: [Nächste Seite](https://www.getapp.at/directory/287/help-desk-ticketing/software?page=2)

-----

## Produkte

1. [Freshservice](https://www.getapp.at/software/91351/freshservice) — 4.5/5 (714 reviews) — Ein komplettes IT-Service-Management-Tool (ITSM) für Unternehmen
2. [Atera](https://www.getapp.at/software/102017/atera) — 4.5/5 (448 reviews) — Ultimative All-In-One RMM Software für MSPs \&amp; IT-Abteilungen
3. [NinjaOne](https://www.getapp.at/software/108129/ninjarmm) — 4.7/5 (288 reviews) — Automatisieren Sie Ihre IT-Aufgaben mit NinjaOne
4. [HubSpot Service Hub](https://www.getapp.at/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Cloudbasierte Kundenservice-Lösung für Unternehmen jeder Größe
5. [Freshdesk](https://www.getapp.at/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Online-Kunden-Support Software \&amp; Helpdesk-Lösung
6. [HEINZELMANN](https://www.getapp.at/software/2058328/heinzelmann) — 4.0/5 (1 reviews) — Software zur Problemverfolgung für die IT-Branche
7. [EcholoN](https://www.getapp.at/software/164895/echolon) — 4.7/5 (35 reviews) — Helpdesk-Software zur Verwaltung von Kundenserviceprozessen
8. [TeamViewer ONE](https://www.getapp.at/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Software für Fernwartung, Fernsteuerungs-Sitzungen und Online-Meetings
9. [Zendesk Suite](https://www.getapp.at/software/9448/zendesk) — 4.4/5 (4079 reviews) — Cloud-Kundendienst-Software
10. [Zoho Desk](https://www.getapp.at/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
11. [BeyondTrust Remote Support](https://www.getapp.at/software/113939/bomgar) — 4.6/5 (2010 reviews) — Sichere Software für den Remotezugriff
12. [LiveAgent](https://www.getapp.at/software/91301/liveagent) — 4.7/5 (1781 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
13. [LiveChat](https://www.getapp.at/software/8385/livechat) — 4.6/5 (1723 reviews) — Premium-Kundendienst-Software für Live-Chat und Helpdesk
14. [Odoo](https://www.getapp.at/software/102445/odoo) — 4.2/5 (1306 reviews) — Open-Source-CRM: Verfolge Leads und optimiere Deine Verkaufstrichter
15. [Intercom](https://www.getapp.at/software/91379/intercom) — 4.5/5 (1133 reviews) — Kunden-Messaging-Plattform für Vertrieb, Marketing und Support, Unterstützung.
16. [Bitrix24](https://www.getapp.at/software/90602/bitrix24) — 4.2/5 (990 reviews) — Eine vollständig kostenlose CRM-, Kollaborations- und Kommunikationstool-Suite
17. [EngageBay CRM](https://www.getapp.at/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Integrierte Vertriebs- und Marketing-Software für wachsende Teams
18. [TeamSupport](https://www.getapp.at/software/8670/teamsupport) — 4.5/5 (848 reviews) — B2B-Kundensupport-Software
19. [Salesforce Service Cloud](https://www.getapp.at/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Kundenservice- und Supportsoftware.
20. [ISL Light](https://www.getapp.at/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote-Support-Software und unbeaufsichtigter Fernzugriff.
21. [JIRA Service Management](https://www.getapp.at/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Ein wunderschön einfacher, auf JIRA basierender Service Desk
22. [Apptivo](https://www.getapp.at/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM für die Verwaltung von Kundenkonten
23. [Tidio](https://www.getapp.at/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Kommunikator für Unternehmen. Live-Chat, Messenger und E-Mail.
24. [Spiceworks Cloud Help Desk](https://www.getapp.at/software/91171/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Software zum Überwachen des Servers
25. [NiCE CXone](https://www.getapp.at/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software.

-----

Seite: 1 / 7\
Zurück: [Nächste Seite](https://www.getapp.at/directory/287/help-desk-ticketing/software?page=2)

## Ähnliche Kategorien

- [IT Ticketsysteme](https://www.getapp.at/directory/3479/it-ticketing-systems/software)
- [Live-Chat Software](https://www.getapp.at/directory/561/live-chat/software)
- [IT-Service-Software](https://www.getapp.at/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.at/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.at/directory/580/issue-tracking/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.at/directory/287/help-desk-ticketing/software)
- [Alle Kategorien](https://www.getapp.at/directory)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk-ticketing/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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