---
description: Gratis Softwareliste der Top Software für Qualitätssicherung für Kontaktcenter Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software für Qualitätssicherung für Kontaktcenter - Top Tools & Anbieter im Vergleich | GetApp Österreich 2026
---

Breadcrumb: [Startseite](/) > [Software für Qualitätssicherung für Kontaktcenter](https://www.getapp.at/directory/3834/contact-center-quality-assurance/software)

# Software für Qualitätssicherung für Kontaktcenter

Canonical: https://www.getapp.at/directory/3834/contact-center-quality-assurance/software

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## Produkte

1. [Zoho Desk](https://www.getapp.at/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
2. [LiveAgent](https://www.getapp.at/software/91301/liveagent) — 4.7/5 (1789 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
3. [RingEX](https://www.getapp.at/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) — RingCentral Office – umfassendes Business-Telefonsystem
4. [Nextiva](https://www.getapp.at/software/91289/nextiva) — 4.6/5 (919 reviews) — Vereinfachung der Unternehmenskommunikation
5. [Salesforce Service Cloud](https://www.getapp.at/software/91754/salesforce-1-service-cloud) — 4.5/5 (830 reviews) — Kundenservice- und Supportsoftware.
6. [Talkdesk](https://www.getapp.at/software/100659/talkdesk) — 4.5/5 (733 reviews) — Weltweit führende cloudbasierte Kontaktcenter-Software.
7. [GoTo Connect](https://www.getapp.at/software/103797/goto-connect) — 4.5/5 (671 reviews) — Cloudbasierte All-Inclusive-Geschäftskommunikation
8. [NiCE CXone](https://www.getapp.at/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software.
9. [Five9](https://www.getapp.at/software/91276/five9) — 4.2/5 (486 reviews) — Cloud-Callcenter-Software
10. [CloudTalk](https://www.getapp.at/software/114835/cloudtalk) — 4.4/5 (271 reviews) — Cloudbasierte Callcenter-Software für Vertriebs- und Supportteams
11. [Genesys Cloud CX](https://www.getapp.at/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Mobil-optimiertes Cloud-Callcenter mit Multichannel-Routing
12. [XM for Customer Experience](https://www.getapp.at/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — CXM-Plattform
13. [Insightful](https://www.getapp.at/software/101651/workpuls) — 4.8/5 (253 reviews) — Mitarbeiterüberwachungssoftware und Zeiterfassungsanwendung
14. [Squaretalk](https://www.getapp.at/software/106691/squaretalk-matrix) — 4.8/5 (119 reviews) — Die Deskforce-Lösung zur Steigerung der Agentenleistung
15. [Playvox](https://www.getapp.at/software/108425/playvox) — 4.8/5 (109 reviews) — Quality-Assurance-Software für Kundenserviceteams.
16. [Bright Pattern](https://www.getapp.at/software/91164/servicepattern) — 4.8/5 (104 reviews) — Software für Multichannel-Cloud-Call Center.
17. [Amazon Connect](https://www.getapp.at/software/2057092/amazon-connect) — 4.5/5 (96 reviews) — Skalierbare Omnichannel-Kontaktcenter-Lösung
18. [Zingtree](https://www.getapp.at/software/103425/zingtree) — 4.4/5 (95 reviews) — Erstelle deine eigene Frage-/Antwort-Problembehandlung.
19. [Sprinklr](https://www.getapp.at/software/100180/sprinklr) — 4.3/5 (92 reviews) — Social-Media-Management, Analytik soziales Medien \&amp; Strategieplanung
20. [eDesk](https://www.getapp.at/software/102115/xsellco-helpdesk) — 4.4/5 (71 reviews) — Der einzige eigens für E-Commerce entwickelte Helpdesk
21. [Froged](https://www.getapp.at/software/2050795/froged) — 4.5/5 (56 reviews) — Kundenengagement-Software
22. [8x8 Contact Center](https://www.getapp.at/software/107107/contactnow) — 4.3/5 (47 reviews) — Eine Lösung für jede Kundeninteraktion.
23. [Call Center Studio](https://www.getapp.at/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Cloudbasierte Software für Callcenter-Management
24. [ScorebuddyCX](https://www.getapp.at/software/91775/scorebuddy) — 4.5/5 (43 reviews) — QA-Software für Bewertung (Anrufe/E-Mail/Chat/soziale Medien)
25. [Freshcaller](https://www.getapp.at/software/108817/freshcaller) — 4.0/5 (35 reviews) — Cloud-Call-Center für die Kundenbetreuung und Vertrieb.

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Zurück: [Nächste Seite](https://www.getapp.at/directory/3834/contact-center-quality-assurance/software?page=2)

## Ähnliche Kategorien

- [CEM Software (Customer Experience Management)](https://www.getapp.at/directory/601/customer-experience/software)
- [Kundenservice Software](https://www.getapp.at/directory/231/customer-service/software)
- [Call-Center Software](https://www.getapp.at/directory/275/call-center/software)
- [Telefon Software](https://www.getapp.at/directory/294/telephony/software)
- [Software zur Personaleinsatzplanung für Callcenter](https://www.getapp.at/directory/3707/call-center-workforce-management/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.at/directory/3834/contact-center-quality-assurance/software)
- [Alle Kategorien](https://www.getapp.at/directory)

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| de | <https://www.getapp.de/directory/3834/contact-center-quality-assurance/software> |
| de-AT | <https://www.getapp.at/directory/3834/contact-center-quality-assurance/software> |
| en | <https://www.getapp.com/all-software/contact-center-quality-assurance/> |
| en-AE | <https://www.getapp.ae/directory/3834/contact-center-quality-assurance/software> |
| en-AU | <https://www.getapp.com.au/directory/3834/contact-center-quality-assurance/software> |
| en-CA | <https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| en-GB | <https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software> |
| en-IE | <https://www.getapp.ie/directory/3834/contact-center-quality-assurance/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software> |
| en-SG | <https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software> |
| en-ZA | <https://www.getapp.za.com/directory/3834/contact-center-quality-assurance/software> |
| es | <https://www.getapp.es/directory/3834/contact-center-quality-assurance/software> |
| es-CL | <https://www.getapp.cl/directory/3834/contact-center-quality-assurance/software> |
| es-CO | <https://www.getapp.com.co/directory/3834/contact-center-quality-assurance/software> |
| es-MX | <https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software> |
| fr | <https://www.getapp.fr/directory/3834/contact-center-quality-assurance/software> |
| fr-BE | <https://fr.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| fr-CA | <https://fr.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| nl | <https://www.getapp.nl/directory/3834/contact-center-quality-assurance/software> |
| nl-BE | <https://www.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| pt | <https://www.getapp.com.br/directory/3834/contact-center-quality-assurance/software> |
| pt-PT | <https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software> |

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