CEM Software (Customer Experience Management)

SurveyMonkey CX
  36
NPS solution for flexible data collection & analysis
Kilterly
  4
Customer Success Software
CloudCherry
  13
Eine Echtzeit-Plattform für das Customer-Experience-Management (CEM)
Genesys PureCloud
  78
Mobil-optimiertes Cloud-Callcenter mit Multichannel-Routing
ReviewTrackers
  54
Bewertungsüberwachungssoftware für Unternehmen mit mehreren Standorten
Nextiva
  204
Simplifying Business Communication
Newired
  4
Enterprise-UX-Manager für Nutzerabläufe und Onboarding
Podium
  79
Review management, reputation software, feedback & webchat
UJET
  47
Customer interaction & support platform with CRM integration
TapMango
  105
Kundenloyalität- und Retentionsplattform.
Nickelled
  14
Cloud-based customer engagement solution
Zoho Desk
  1559
Die erste kontextsensitive Helpdesk-Software der Branche
Pipedrive
  2057
Von Verkäufern für Verkäufer erstelltes CRM.
SurveySparrow
  28
Conversational-Umfragetool
BirdEye
  241
Online-Reputationsmanagement
Thought Industries
  29
Das Geschäft des Lernens stärken
Pxida
Customer experience and survey solution for SMBs
Zoho CRM Plus
  29
End-to-End-Kundenengagement mit zehn integrierten CRM-Anwendungen.
Gainsight
  23
Customer Success Platform
Preferrd
  1
Professional reviews management with full Google integration
NiceJob
  55
Reputation management with reviews, social & SEO tools
Zoho CRM
  3084
Multichannel-CRM für Unternehmen aller Größen
SightMill
  4
Net-Promoter-Score-Umfrageplattform (NPS).
Aimtell
  7
Web push notifications for mobile & desktop
Userfeel
  2
Remote-Usability-Testanwendung für UX-Forscher
CloudTalk
  33
Cloudbasierte Callcenter-Software für Vertriebs- und Supportteams
Whatfix
  57
Beschleunigen der Produktannahme
Falcon.io
  34
Einheitliche Social-Media-Marketing- und Management-Plattform.
Zendesk
  2111
Cloud-Kundendienst-Software
FiveStars
  1073
Providing Loyalty and Marketing for 14,000 Local Businesses
TeamSupport
  715
B2B Customer Support Software
Sprout Social
  365
Software für das Social Media Marketing von Unternehmen.
amoCRM
  133
Lead- und Vertriebsmanagement für KMUs
Keatext
  14
Feedback analysis for customer experience
Intouch Insight
  10
Solutions for improving CX operational performance
Revulytics
  7
Die erste Nutzungs-Analytics-Lösung, die für verteilte Software entwickelt wurde
Beta Testing
  7
Real-environment feedback & technical testing platform
ServiceGuru Kiosk
  7
Kiosk solution for customer service feedback collection
Armatic
  5
End-to-End-Revenue-Lifecycle-Management
Toonimo
  4
Audiovisuelle Anleitung für deine Website
OSI Feedback
Real-time customer feedback & experience management
Bitrix24
  351
Dein Unternehmen vereint!
Reputology
  47
Review management for Google, Facebook and more
Smartlook
  91
Verfolgung der Besucheraktivität für das Customer Experience Management
SendX
  21
Marketing-Automatisierung und E-Mail-Marketing-Tool
SoGoSurvey
  574
Online-Umfrage, Umfrage- und Quiz-Erstellungsplattform
Salesforce Service Cloud
  436
Kundenservice- und Supportsoftware.
Five9
  344
Cloud contact and call center software
Qualtrics
  284
Erfahrungsmanagement-Plattform.
Nicereply
  252
Umfrage zur Kundenzufriedenheit, Net Promoter Score und CES 2.0.
Hotjar
  223
Gewinne über die Website und mobile Analysen Erkenntnisse und Feedback.
KnowledgeOwl
  208
Knowledge base and documentation software
Influitive
  208
Advocate-Marketing-Experten.
Yotpo
  160
Bewertungen und Kunden-Content-Marketing
Grade.us
  156
Review Marketing- und Management-Plattform, White-Label für Agenturen und SEOs
Kayako
  149
Einheitliche Kundenservice-Plattform
Bookafy
  120
Free online appointment booking software
Pendo
  118
Erfassung von Daten zur Produktnutzung und zum Produktverhalten.
Zingle
  109
Text messaging for customer service & team collaboration
AskNicely
  98
Sammle mithilfe des NPS-Frameworks Echtzeit-Kundenfeedback.
Yonyx
  87
Entscheidungsbaumgesteuerte interaktive Anleitungen für den Kundenservice.
Preferred Patron Loyalty
  77
Loyalty marketing and gift card management
Bright Pattern
  74
Software für Multichannel-Cloud-Call Center.
ChurnZero
  67
Customer engagement & retention for subscription businesses
Method:CRM
  56
#1 CRM for QuickBooks Users
Groove
  54
Support, Simplified.
UserVoice
  50
Erstelle bessere Produkte mit intelligentem Produkt-Feedback
3CLogic
  49
Contact Center Solutions for Customer Experience Excellence
Crisp
  47
All-in-one multi-channel solution for customer messaging
Sharpen
  46
Cloud-native Contact Center Platform
Practice Ignition
  46
Proposal creation and client onboarding automation
WalkMe
  42
WalkMe ™ ist eine interaktive Online-Beratung- und Engagement-Plattform
Collect.chat
  40
Interactive chatbot for collecting data & feedback
Swell CX
  40
Cloud-based customer experience management platform
Key Survey
  38
Cloud-basierte und Vor-Ort-Umfragesoftware
Mvix Digital Signage
  38
Content-rich Digital Signage Software
GetFeedback
  37
Versende bessere Umfragen. Erhalte besseres Feedback.
Userpilot
  37
Produkterfahrungssoftware für Produkt- und UX-Teams.
FullStory
  37
Webpage data insights for improving customer experience
Scorebuddy
  34
QA Software for scoring (Calls/email/chat/social)
Cayzu
  31
Help desk ticket & customer service software
UXPressia
  31
Online-Erstellung von Customer-Journey-Übersichten, Personas und Impact Maps.
CMNTY
  29
Understand people's deepest motivations and desires.
MySurveyLab
  28
Umfrage- und Befragungstool
CallPage
  26
Websiteknopf und Popup-Widget für automatisierte Rückrufe
SmileBack
  26
CSAT survey for happier customers and employees
Survicate
  24
Die schnellste Methode, um Kundenfeedback zu erhalten
zenloop
  23
Sammle, analysiere und verwalte das Feedback zu Net Promoter Score® (NPS)
InviteManager
  22
Customer entertainment planning & automation
Kustomer
  21
Intelligent CRM for Customer Service
Sitecore
  20
CMS und Customer Experience Management.
Iridize
  20
Enterprise grade product training and user onboarding
Feedback Lite
  19
Website customer feedback widget tool
Vocalcom
  19
Omni-Channel-Cloud-Kontaktcenter-Lösungen.
Wix Answers
  18
Online-Helpdesk- und Kundensupport-Software von Wix
Delighted
  17
Multi-channel customer feedback collection with NPS scoring
ProProfs Knowledge Base
  16
Online FAQ & Knowledge Base Software
Medallia
  15
Customer Experience Management-Plattform für Unternehmen.
Starred
  15
Kundenfeedback-Lösung
MoEngage
  15
Intelligent marketing cloud
Woopra
  13
Real-time customer activity
Antavo
  13
Loyalty Management Platform for Fashion and Retail
CallidusCloud CX
  12
Die Premium-Feedback-Software für Unternehmen.
elevio
  12
Self-Service-Support- und Kundenschulungsplattform
Totango
  11
Accelerate Revenues with Customer Engagement Management
Oracle Service Cloud
  11
Web, Social & Contact Center
Talisma
  10
CRM suite with marketing and KB (Knowledge Base) tools
Online Survey
  10
Instant customer feedback with online surveys, polls and questionnaires
UXprobe
  10
Web-based user experience & usability testing platform
CrossEngage
  10
Kundendatenplattform und kanalübergreifendes Kampagnenmanagement
LoginRadius
  9
Customer Identity and Access Management Platform
Smile.io
  9
Reward programs for online businesses
Salesmachine
  9
Echtzeit-Kunden-Scoring-Plattform
ReviewSpreader
  8
A simple solution for online reviews
Moxtra
  8
Integrierbare, mobile Cloud-API für Zusammenarbeit.
Conversocial
  8
The Digital Care Platform for Social Messaging.
Userback
  8
Real-time customer feedback collection & bug tracking tool
ServicePower
  7
Field service workforce management solution
Zonka Feedback
  6
Plattform für Mehrkanalumfragen und Feedback
TINT
  5
The social media display platform used by 45,000 brands
Yieldify
  5
Umwandlungen. Intelligent und einfach.
Belly
  5
Loyalty program app
Amity
  5
The Most Powerful Customer Success Software.
Client Heartbeat
  5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
Moxie Concierge
  5
Connect Employees, Collaborate, and Share Knowledge
Nanorep
  5
AI-enabled chatbot & VCA Solutions for Customer Service
Quantum Metric
  5
The Digital Experience Intelligence Platform
Airim
  5
Smart Customer Education
Survey Galaxy
  4
Create and deploy online surveys and questionnaires
PowerReviews
  4
Ratings & Review Software
FuseDesk
  4
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
ClickTale
  4
Web-Analytics innerhalb der Webseite.
Honestly
  4
Honest Angestellten- und Kundenfeedback-Sammlung.
uptain
  4
Wiederherstellung abgebrochener Warenkörbe für E-Commerce
Reputation Desk
  4
Reputation management and review monitoring tool for firms
ThoughtBuzz
  3
Social Media monitoring and analytics
Woobox
  3
Partizipative App-Suite für Social-Media-Angebote
SurveyExpression
  3
Create the perfect online surveys
Gigya
  3
Erstellen von vertrauenswürdigen Kundenbeziehungen
MyFeelBack
  3
Turn customer feedback into business opportunities
Promoter Ninja
  3
Sende Promotorenüberhangsumfragen (NPS-Umfragen) an Kunden.
Antlere
  3
Multi-channel Net Promoter Score (NPS) survey software
Lumoa
  3
Customer experience management and feedback analysis
Thematic
  3
AI-powered feedback analysis for companies in any industry
ServiceDock
  3
Customer experience management for retail & service chains
Logicalware
  2
Customer communication management
Survey Analytics
  2
Enterprise customer research platform
Experiture
  2
Cloud-based marketing platform
Genesys
  2
Multi-channel contact center
Collect Loyalty
  2
Powerful in-store and online loyalty and referral program
OneAll
  2
Social login, single sign-on & social sharing
JumpSeat
  2
Open-Source-Enterprise-Führungs- und Engagement-Plattform
Usabilla
  2
Nutzerfeedbacklösungen für Websites, E-Mails und Anwendungen.
MaritzCX
  2
Customer-Experience-Management mit Datenerfassung und Berichten
Surveytagger
  1
Feedback Text Categorizer
Barilliance
  1
E-Commerce personalization suite
Zoomph
  1
Digital Intelligence Reimagined
Qhub
  1
Q&A Software that Makes it Easy to Build a Vibrant Community Hub
Bazaarvoice
  1
Customer Reviews Solution
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
RumbleTalk
  1
Community-Chatroom mit benutzerdefinierten Themen
Whisbi
  1
The power of Live Engagement
Tour My App
  1
Increase user activation and engagement
Decibel
  1
Das Tool, das du brauchst, um bemerkenswerte Kundenerlebnisse zu liefern.
Guideblocks
  1
Dynamic, interactive, in-app user assistance tool
Dimelo
  1
Einheitliches Management-Tool für Kundenservice-Gespräche.
iperceptions
A global leader in Voice of the Customer (VoC) solutions
ITSM 365
100% customizable Service Desk for any business small or large
Thunderhead
Customer experience and engagement
Smart Rooms
Customer engagement portal for sales
SimpleFeedback
Cloud-based customer engagement application
IBM Customer Experience
Digital customer experience management software
BEYABLE
On-site re-engagement tools for E-commerce & brands
SeeVolution
Website-Heatmaps und Echtzeitanalysen.
Clarabridge
Customer Experience Management
Feefo
Software zur Bewertungsverwaltung.
Cxense Insight
Echtzeitanalysen – Engagement und digitalen Umsatz steigern.
Perkville
Rewards & loyalty program app
VePlatform
Website conversion, analytics & engagement app suite
Bugwolf
User testing tools for quality auditing
RenegadeWorks
Reputation management and referral marketing software
Acromobile
Mobile customer engagement software
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
ShowHows
Online how-to guides & tutorials for business
Nextpond
Business process & customer experience management
INDE Broadcast AR
Interactive 3D Augmented Reality Experience
Layer Customer Conversation Platform
Messaging platform for retail & service industries
Q One
All-in-one market research & consumer insight platform
ConfirmKit
User research platform for teams and product people
Critizr
Customer feedback collection & analysis platform for retail