CEM Software (Customer Experience Management)

SurveyMonkey CX
  34
NPS solution for flexible data collection & analysis
Kilterly
  4
Customer Success Software
ReviewTrackers
  46
Bewertungsüberwachungssoftware für Unternehmen mit mehreren Standorten
Nextiva
  197
Simplifying Business Communication
Newired
  4
Enterprise-UX-Manager für Nutzerabläufe und Onboarding
Podium
  77
Review management, reputation software, feedback & webchat
UJET
  42
Customer interaction & support platform with CRM integration
Zoho Desk
  1552
Die erste kontextsensitive Helpdesk-Software der Branche
TapMango
  102
Kundenloyalität- und Retentionsplattform.
SurveySparrow
  27
Conversational-Umfragetool
Pipedrive
  2027
Von Verkäufern für Verkäufer erstelltes CRM.
Thought Industries
  23
Das Geschäft des Lernens stärken
SightMill
  4
Net-Promoter-Score-Umfrageplattform (NPS).
Genesys PureCloud
  76
Mobil-optimiertes Cloud-Callcenter mit Multichannel-Routing
Zoho CRM Plus
  27
End-to-End-Kundenengagement mit zehn integrierten CRM-Anwendungen.
NiceJob
  54
Reputation management with reviews, social & SEO tools
Aimtell
  7
Web push notifications for mobile & desktop
BirdEye
  238
Online-Reputationsmanagement
CloudTalk
  5
Cloudbasierte Callcenter-Software für Vertriebs- und Supportteams
Whatfix
  57
Beschleunigen der Produktannahme
Zendesk
  2061
Cloud-Kundendienst-Software
FiveStars
  1065
Providing Loyalty and Marketing for 14,000 Local Businesses
Keatext
  14
Feedback analysis for customer experience
elevio
  12
Self-Service-Support- und Kundenschulungsplattform
Intouch Insight
  10
Solutions for improving CX operational performance
Revulytics
  7
Die erste Nutzungs-Analytics-Lösung, die für verteilte Software entwickelt wurde
Toonimo
  4
Audiovisuelle Anleitung für deine Website
OSI Feedback
Real-time customer feedback & experience management
Bitrix24
  339
Dein Unternehmen vereint!
amoCRM
  131
Lead- und Vertriebsmanagement für KMUs
Reputology
  47
Review management for Google, Facebook and more
SendX
  21
Marketing-Automatisierung und E-Mail-Marketing-Tool
Smartlook
  89
Verfolgung der Besucheraktivität für das Customer Experience Management
Zoho CRM
  2915
Multichannel-CRM für Unternehmen aller Größen
TeamSupport
  710
B2B Customer Support Software
Salesforce Service Cloud
  435
Kundenservice- und Supportsoftware.
Sprout Social
  357
Software für das Social Media Marketing von Unternehmen.
Five9
  334
Cloud contact and call center software
Qualtrics
  278
Erfahrungsmanagement-Plattform.
Nicereply
  251
Umfrage zur Kundenzufriedenheit, Net Promoter Score und CES 2.0.
Hotjar
  214
Gewinne über die Website und mobile Analysen Erkenntnisse und Feedback.
KnowledgeOwl
  208
Knowledge base and documentation software
AdvocateHub
  207
Advocate-Marketing-Experten.
Yotpo
  159
Bewertungen und Kunden-Content-Marketing
Grade.us
  155
Review Marketing- und Management-Plattform, White-Label für Agenturen und SEOs
Kayako
  150
Einheitliche Kundenservice-Plattform
Bookafy
  121
Free online appointment booking software
Pendo
  117
Erfassung von Daten zur Produktnutzung und zum Produktverhalten.
Zingle
  108
Text messaging for customer service & team collaboration
AskNicely
  98
Sammle mithilfe des NPS-Frameworks Echtzeit-Kundenfeedback.
Yonyx
  85
Entscheidungsbaumgesteuerte interaktive Anleitungen für den Kundenservice.
Preferred Patron Loyalty
  77
Loyalty marketing and gift card management
Bright Pattern
  74
Software für Multichannel-Cloud-Call Center.
ChurnZero
  56
Customer engagement & retention for subscription businesses
Groove
  54
Support, Simplified.
Method:CRM
  53
#1 CRM for QuickBooks Users
UserVoice
  50
Erstelle bessere Produkte mit intelligentem Produkt-Feedback
3CLogic
  49
Contact Center Solutions for Customer Experience Excellence
Sharpen
  46
Cloud-native Contact Center Platform
WalkMe
  42
WalkMe ™ ist eine interaktive Online-Beratung- und Engagement-Plattform
Practice Ignition
  40
Proposal creation and client onboarding automation
Collect.chat
  40
Interactive chatbot for collecting data & feedback
Key Survey
  38
Cloud-basierte und Vor-Ort-Umfragesoftware
Mvix Digital Signage
  38
Content-rich Digital Signage Software
GetFeedback
  36
Versende bessere Umfragen. Erhalte besseres Feedback.
FullStory
  35
Webpage data insights for improving customer experience
Userpilot
  34
Produkterfahrungssoftware für Produkt- und UX-Teams.
Scorebuddy
  33
QA Software for scoring (Calls/email/chat/social)
Falcon.io
  33
Einheitliche Social-Media-Marketing- und Management-Plattform.
Cayzu
  31
Help desk ticket & customer service software
CMNTY
  29
Bridge the Gap Between 
Your Brand and Your Audience.
UXPressia
  29
Online-Erstellung von Customer-Journey-Übersichten, Personas und Impact Maps.
MySurveyLab
  26
Survey software and questionnaire tool
Survicate
  24
Die schnellste Methode, um Kundenfeedback zu erhalten
CallPage
  24
Websiteknopf und Popup-Widget für automatisierte Rückrufe
InviteManager
  22
Customer entertainment planning & automation
Sitecore
  20
CMS und Customer Experience Management.
Iridize
  20
Enterprise grade product training and user onboarding
Feedback Lite
  19
Website customer feedback widget tool
Vocalcom
  19
Omni-Channel-Cloud-Kontaktcenter-Lösungen.
Kustomer
  18
Intelligent CRM for Customer Service
Wix Answers
  18
Online-Helpdesk- und Kundensupport-Software von Wix
ProProfs Knowledge Base
  15
Online FAQ & Knowledge Base Software
Starred
  15
Kundenfeedback-Lösung
Medallia
  14
Customer Experience Management-Plattform für Unternehmen.
Antavo
  13
Loyalty Management Platform for Fashion and Retail
Woopra
  12
Real-time customer activity
CallidusCloud CX
  12
Die Premium-Feedback-Software für Unternehmen.
Totango
  11
Accelerate Revenues with Customer Engagement Management
Talisma
  10
CRM suite with marketing and KB (Knowledge Base) tools
Oracle Service Cloud
  10
Web, Social & Contact Center
Online Survey
  10
Instant customer feedback with online surveys, polls and questionnaires
UXprobe
  10
Web-based user experience & usability testing platform
CrossEngage
  10
Kundendatenplattform und kanalübergreifendes Kampagnenmanagement
LoginRadius
  9
Customer Identity and Access Management Platform
Smile.io
  9
Reward programs for online businesses
Salesmachine
  9
Echtzeit-Kunden-Scoring-Plattform
ReviewSpreader
  8
A simple solution for online reviews
Moxtra
  8
Integrierbare, mobile Cloud-API für Zusammenarbeit.
Conversocial
  8
The Digital Care Platform for Social Messaging.
CloudCherry
  7
Eine Echtzeit-Plattform für das Customer-Experience-Management (CEM)
ServicePower
  7
Field service workforce management solution
Userback
  6
Real-time customer feedback collection & bug tracking tool
TINT
  5
The social media display platform used by 45,000 brands
Belly
  5
Loyalty program app
Client Heartbeat
  5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
Moxie Concierge
  5
Connect Employees, Collaborate, and Share Knowledge
Nanorep
  5
AI-enabled chatbot & VCA Solutions for Customer Service
Zonka Feedback
  5
Plattform für Mehrkanalumfragen und Feedback
Quantum Metric
  5
The Digital Experience Intelligence Platform
Survey Galaxy
  4
Create and deploy online surveys and questionnaires
Yieldify
  4
Umwandlungen. Intelligent und einfach.
PowerReviews
  4
Ratings & Review Software
FuseDesk
  4
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
Amity
  4
The Most Powerful Customer Success Software.
ClickTale
  4
Web-Analytics innerhalb der Webseite.
Honestly
  4
Honest Angestellten- und Kundenfeedback-Sammlung.
uptain
  4
Abandonded shopping cart recovery for eCommerce
ThoughtBuzz
  3
Social Media monitoring and analytics
SurveyExpression
  3
Create the perfect online surveys
MyFeelBack
  3
Turn customer feedback into business opportunities
Promoter Ninja
  3
Sende Promotorenüberhangsumfragen (NPS-Umfragen) an Kunden.
Antlere
  3
Multi-channel Net Promoter Score (NPS) survey software
Lumoa
  3
Customer experience management and feedback analysis
Thematic
  3
AI-powered feedback analysis for companies in any industry
ServiceDock
  3
Customer experience management for retail & service chains
Logicalware
  2
Customer communication management
Survey Analytics
  2
Enterprise customer research platform
Experiture
  2
Cloud-based marketing platform
Woobox
  2
Partizipative App-Suite für Social-Media-Angebote
Genesys
  2
Multi-channel contact center
Zoomph
  2
Digital Intelligence Reimagined
Collect Loyalty
  2
Powerful in-store and online loyalty and referral program
OneAll
  2
Social login, single sign-on & social sharing
Gigya
  2
Erstellen von vertrauenswürdigen Kundenbeziehungen
JumpSeat
  2
Open-Source-Enterprise-Führungs- und Engagement-Plattform
Usabilla
  2
Nutzerfeedbacklösungen für Websites, E-Mails und Anwendungen.
MaritzCX
  2
Customer-Experience-Management mit Datenerfassung und Berichten
Surveytagger
  1
Feedback Text Categorizer
Barilliance
  1
E-Commerce personalization suite
Qhub
  1
Q&A Software that Makes it Easy to Build a Vibrant Community Hub
Bazaarvoice
  1
Customer Reviews Solution
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
RumbleTalk
  1
Community-Chatroom mit benutzerdefinierten Themen
Whisbi
  1
The power of Live Engagement
Tour My App
  1
Increase user activation and engagement
Guideblocks
  1
Dynamic, interactive, in-app user assistance tool
iperceptions
A global leader in Voice of the Customer (VoC) solutions
ITSM 365
100% customizable Service Desk for any business small or large
Thunderhead
Customer experience and engagement
Smart Rooms
Customer engagement portal for sales
SimpleFeedback
Cloud-based customer engagement application
IBM Customer Experience
Digital customer experience management software
BEYABLE
On-site re-engagement tools for E-commerce & brands
SeeVolution
Website-Heatmaps und Echtzeitanalysen.
Clarabridge
Customer Experience Management
Feefo
Software zur Bewertungsverwaltung.
Cxense Insight
Echtzeitanalysen – Engagement und digitalen Umsatz steigern.
Perkville
Rewards & loyalty program app
VePlatform
Website conversion, analytics & engagement app suite
Bugwolf
User testing tools for quality auditing
RenegadeWorks
Reputation management and referral marketing software
Acromobile
Mobile customer engagement software
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
ShowHows
Online how-to guides & tutorials for business
Nextpond
Business process & customer experience management
INDE Broadcast AR
Interactive 3D Augmented Reality Experience
Layer Customer Conversation Platform
Messaging platform for retail & service industries
Q One
All-in-one market research & consumer insight platform
MoEngage
Intelligent marketing cloud
ConfirmKit
User research platform for teams and product people
Critizr
Customer feedback collection & analysis platform for retail