CEM Software (Customer Experience Management)

Intouch Insight
  9
Solutions for improving CX operational performance
Kilterly
  4
Customer Success Software
AskNicely
  97
Sammle mithilfe des NPS-Frameworks Echtzeit-Kundenfeedback.
Nextiva
  170
Simplifying Business Communication
Podium
  69
Review management, reputation software, feedback & webchat
Zoho CRM
  2570
Multichannel-CRM für Unternehmen aller Größen
Genesys PureCloud
  66
Mobil-optimiertes Cloud-Callcenter mit Multichannel-Routing
Newired
  3
Enterprise UX manager for user flows & onboarding
amoCRM
  132
Lead- und Vertriebsmanagement für KMUs
TapMango
  96
Kundenloyalität- und Retentionsplattform.
SurveySparrow
  26
Conversational-Umfragetool
Nicereply
  246
Umfrage zur Kundenzufriedenheit, Net Promoter Score und CES 2.0.
Pipedrive
  1897
Von Verkäufern für Verkäufer erstelltes CRM.
Thought Industries
  21
Das Geschäft des Lernens stärken
Zoho CRM Plus
  24
End-to-End-Kundenengagement mit zehn integrierten CRM-Anwendungen.
Key Survey
  38
Cloud-basierte und Vor-Ort-Umfragesoftware
Zoho Desk
  1521
Die erste kontextsensitive Helpdesk-Software der Branche
Freshdesk
  1321
Online-Kunden-Support Software & Helpdesk-Lösung
Whatfix
  57
Beschleunigen der Produktannahme
Zendesk
  1908
Cloud-Kundendienst-Software
elevio
  12
Self-Service-Support- und Kundenschulungsplattform
FiveStars
  546
Providing Loyalty and Marketing for 14,000 Local Businesses
TeamSupport
  658
B2B Customer Support Software
ReviewTrackers
  46
Review monitoring software for multi-location businesses
Revulytics
  7
Die erste Nutzungs-Analytics-Lösung, die für verteilte Software entwickelt wurde
Aimtell
  4
Web push notifications for mobile & desktop
UJET
  6
Customer interaction & support platform with CRM integration
OSI Feedback
Real-time customer feedback & experience management
Bitrix24
  296
Dein Unternehmen vereint!
Reputology
  47
Review management for Google, Facebook and more
SendX
  17
Marketing-Automatisierung und E-Mail-Marketing-Tool
Smartlook
  81
Verfolgung der Besucheraktivität für das Customer Experience Management
Woobox
Partizipative App-Suite für Social-Media-Angebote
Kayako
  144
Einheitliche Kundenservice-Plattform
Five9
  316
Cloud contact and call center software
Yotpo
  153
Bewertungen und Kunden-Content-Marketing
WalkMe
  40
WalkMe ™ ist eine interaktive Online-Beratung- und Engagement-Plattform
LivePerson
  30
Kundenerlebnis-Management- und Live-Chat-Software
Feefo
Software zur Bewertungsverwaltung.
Moxtra
  8
Integrierbare, mobile Cloud-API für Zusammenarbeit.
Centralpoint
  6
Digital experience platform & content management solution
Gigya
  2
Erstellen von vertrauenswürdigen Kundenbeziehungen
UserVoice
  51
Erstelle bessere Produkte mit intelligentem Produkt-Feedback
ClickTale
  4
Web-Analytics innerhalb der Webseite.
Talisma
  10
CRM suite with marketing and KB (Knowledge Base) tools
Conversocial
  8
The Digital Care Platform for Social Messaging.
JumpSeat
  2
Open-Source-Enterprise-Führungs- und Engagement-Plattform
Usabilla
  1
Nutzerfeedbacklösungen für Websites, E-Mails und Anwendungen.
Perkville
Rewards & loyalty program app
Woopra
  11
Real-time customer activity
ServicePower
  7
Field service workforce management solution
MaritzCX
  1
Customer-Experience-Management mit Datenerfassung und Berichten
Clarabridge
Customer Experience Management
Bookafy
  117
Free online appointment booking software
GetFeedback
  34
Versende bessere Umfragen. Erhalte besseres Feedback.
WebEngage
  21
WebEngage ist eine B2C-Multichannel-Marketingautomatisierungs-Cloud.
Yieldify
  4
Umwandlungen. Intelligent und einfach.
Webtrekk
  2
Europe's Independent Premium Customer Analytics Platform
Salesforce Service Cloud
  407
Kundenservice- und Supportsoftware.
Zingle
  102
Text messaging for customer service & team collaboration
Vocalcom
  19
Omni-Channel-Cloud-Kontaktcenter-Lösungen.
Ameyo
  18
All-in-one Contact Center Software
Totango
  10
Accelerate Revenues with Customer Engagement Management
Practice Ignition
  36
Proposal creation and client onboarding automation
Scorebuddy
  33
QA Software for scoring (Calls/email/chat/social)
CallPage
  16
Websiteknopf und Popup-Widget für automatisierte Rückrufe
LoginRadius
  9
Customer Identity and Access Management Platform
Nanorep
  5
AI-enabled chatbot & VCA Solutions for Customer Service
PowerReviews
  4
Ratings & Review Software
OneAll
  2
Social login, single sign-on & social sharing
Whisbi
  1
The power of Live Engagement
Toonimo
  4
Audiovisuelle Anleitung für deine Website
Zoomph
  2
Digital Intelligence Reimagined
Q One
All-in-one market research & consumer insight platform
3CLogic
  49
Contact Center Solutions for Customer Experience Excellence
iperceptions
A global leader in Voice of the Customer (VoC) solutions
Bright Pattern
  67
Software für Multichannel-Cloud-Call Center.
iZooto
  17
Web push notifications for mobile web & desktop
Survey Analytics
  2
Enterprise customer research platform
Survicate
  23
Die schnellste Methode, um Kundenfeedback zu erhalten
Natero
  7
Datengesteuerte Software für das Kundenerfolgsmanagement
MyFeelBack
  3
Turn customer feedback into business opportunities
Barilliance
  1
E-Commerce personalization suite
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
RumbleTalk
  1
Community-Chatroom mit benutzerdefinierten Themen
KnowledgeOwl
  208
Knowledge base and documentation software
Antavo
  13
Loyalty Management Platform for B2C retailers.
Client Heartbeat
  5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
Qhub
  1
Q&A Software that Makes it Easy to Build a Vibrant Community Hub
Iridize
  20
Enterprise grade product training and user onboarding
Bugwolf
User testing tools for quality auditing
Yonyx
  83
Entscheidungsbaumgesteuerte interaktive Anleitungen für den Kundenservice.
InviteManager
  22
Customer entertainment planning & automation
SurveyLegend
  141
Mobilfreundliche Umfragemanagementplattform.
ChurnZero
  56
Customer engagement & retention for subscription businesses
NiceJob
  52
Reputation management with reviews, social & SEO tools
Cayzu
  31
Help desk ticket & customer service software
ThoughtBuzz
  3
Social Media monitoring and analytics
Experiture
  2
Cloud-based marketing platform
Collect Loyalty
  2
Powerful in-store and online loyalty and referral program
BEYABLE
On-site re-engagement tools for E-commerce & brands
UXprobe
  10
Web-based user experience & usability testing platform
Zonka Feedback
  5
Plattform für Mehrkanalumfragen und Feedback
FuseDesk
  4
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
Logicalware
  2
Customer communication management
ITSM 365
100% customizable Service Desk for any business small or large
SeeVolution
Website-Heatmaps und Echtzeitanalysen.
VePlatform
Website conversion, analytics & engagement app suite
Feedback Lite
  19
Website customer feedback widget tool
IBM Customer Experience
Digital customer experience management software
Acromobile
Mobile customer engagement software
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
HelpCrunch
  63
Live-Chat, E-Mail-Automatisierung und Helpdesk für Support und Vertrieb
ProProfs Knowledge Base
  14
Online FAQ & Knowledge Base Software
Genesys
  2
Multi-channel contact center
SimpleFeedback
Cloud-based customer engagement application
Survey Galaxy
  4
Create and deploy online surveys and questionnaires
Tour My App
  1
Increase user activation and engagement
Testimonial Monkey
  13
Feedback that works for you
SurveyExpression
  3
Create the perfect online surveys
RenegadeWorks
Reputation management and referral marketing software
Moxie Concierge
  3
Connect Employees, Collaborate, and Share Knowledge
Groove
  52
Support, Simplified.
Preferred Patron Loyalty
  75
Loyalty marketing and gift card management
CallidusCloud CX
  12
Die Premium-Feedback-Software für Unternehmen.
Picnic
  6
Gamification for community engagement
Cxense Insight
Echtzeitanalysen – Engagement und digitalen Umsatz steigern.
Intercom
  511
Kunden-Messaging-Plattform für Vertrieb, Marketing und Support, Unterstützung.
Sprout Social
  325
Software für das Social Media Marketing von Unternehmen.
Qualtrics
  253
Erfahrungsmanagement-Plattform.
Hotjar
  175
Gewinne über die Website und mobile Analysen Erkenntnisse und Feedback.
Sharpen
  43
Cloud-native Contact Center Platform
CMNTY
  29
Understand people's deepest motivations and desires.
ProcedureFlow
  25
Cloud-based knowledge management software
Sitecore
  18
CMS und Customer Experience Management.
Medallia
  13
Customer Experience Management-Plattform für Unternehmen.
Salesmachine
  9
Echtzeit-Kunden-Scoring-Plattform
CloudCherry 360 Feedback
  7
Eine Echtzeit-Plattform für das Customer-Experience-Management (CEM)
Blue Enterprise Surveys
  7
Online-Befragungs- und Feedback-Erfassungswerkzeuge
TINT
  4
The social media display platform used by 45,000 brands
Belly
  4
Loyalty program app
Amity
  4
The Most Powerful Customer Success Software.
UserRules
  1
Community forum & customer-support management platform
Surveytagger
  1
Feedback Text Categorizer
Trustpilot
  418
Managementplattform für Kundenbewertungen für Online-Unternehmen.
Grade.us
  151
Review Marketing- und Management-Plattform, White-Label für Agenturen und SEOs
Pendo
  72
Erfassung von Daten zur Produktnutzung und zum Produktverhalten.
Method:CRM
  54
#1 CRM for QuickBooks Users
Collect.chat
  40
Interactive chatbot for collecting data & feedback
Mvix Digital Signage
  38
Content-rich Digital Signage Software
Userpilot
  30
Produkterfahrungssoftware für Produkt- und UX-Teams.
Falcon.io
  29
Einheitliche Social-Media-Marketing- und Management-Plattform.
UXPressia
  28
Online-Erstellung von Customer-Journey-Übersichten, Personas und Impact Maps.
MySurveyLab
  26
Survey software and questionnaire tool
Kangaroo
  23
Customer loyalty, engagement & marketing platform
zenloop NPS® Platform
  21
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
Hippo Video
  21
Videokommunikation und Kollaborationsplattform
Wix Answers
  18
Online-Helpdesk- und Kundensupport-Software von Wix
Quiq Messaging
  17
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Starred
  15
Kundenfeedback-Lösung
Online Survey
  10
Instant customer feedback with online surveys, polls and questionnaires
CrossEngage
  10
Kundendatenplattform und kanalübergreifendes Kampagnenmanagement
ReviewSpreader
  8
A simple solution for online reviews
Katabat
  8
Customer comms, marketing and debt management for lenders
Smile.io
  7
Reward programs for online businesses
SightMill
  4
Net-Promoter-Score-Umfrageplattform (NPS).
Quantum Metric
  4
The Digital Experience Intelligence Platform
Honestly
  4
Honest Angestellten- und Kundenfeedback-Sammlung.
Userback
  4
Real-time customer feedback collection & bug tracking tool
Promoter Ninja
  3
Sende Promotorenüberhangsumfragen (NPS-Umfragen) an Kunden.
VenueLytics
  3
Venue & event management platform
Antlere
  3
Multi-channel Net Promoter Score (NPS) survey software
Bazaarvoice
  1
Customer Reviews Solution
Thunderhead
Customer experience and engagement
Smart Rooms
Customer engagement portal for sales
ShowHows
Online how-to guides & tutorials for business
Guideblocks
Dynamic, interactive, in-app user assistance tool
Nextpond
Business process & customer experience management
INDE Broadcast AR
Interactive 3D Augmented Reality Experience
Layer Customer Conversation Platform
Messaging platform for retail & service industries
Vennli
Content intelligence platform