Instapage Erfahrungen

Instapage

Die leistungsfähigste Startseitenplattform für Teams und Agenturen.

Gesamtbewertung

4,5 /5
(363)
Preis-Leistungs-Verhältnis
4,0/5
Funktionen
4,2/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,3/5

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363 Bewertungen

John
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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  • Preis-Leistungs-Verhältnis
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  • Weiterempfehlungsquote 10.0 /10

The best landing page builder for agencies

Bewertet am 4.12.2018

Overall, if you're an agency, Instapage is the best option available. We've tried them all... trust...

Overall, if you're an agency, Instapage is the best option available. We've tried them all... trust me. :)

Vorteile

Instapage is the easiest, most scalable solution for agencies. The builder is super easy to learn, the integration with WordPress is seamless, and the ability to duplicate pages for scale and to collaborate with your team and/or clients is industry-leading.

Nachteile

There aren't too many cons, but I do wish there was more options for forms and lead notifications. Also, the pricing structure recently jumped up to enterprise-only level pricing which can put a strain on smaller agencies.

Carlos
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

My tool of choice for landing page creation

Bewertet am 26.5.2022

Very good experience. I would recommend it to my colleagues.

Very good experience. I would recommend it to my colleagues.

Vorteile

It allows me to create professional-looking landing pages without coding. The integrations work great to track the performance of my campaigns. It's really easy to set up and use.

Nachteile

I wish it had better analytics.
Better control over conversion actions on the pages.
More design tools.
The price is a little high, but I think it's worth it.

Aaron
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 0.0 /10

Predatory billing practices, shyster customer service department

Bewertet am 18.2.2022

First, the product did not deliver results. It's just not very good. But forget that for now.

Insta...

First, the product did not deliver results. It's just not very good. But forget that for now.

Instapage wins the Olympic Gold medal for the single worst SaaS customer service experience I have ever encountered. They have this dirty practice where they quietly auto-renew your annual plan (for $2k), then give you 24 hours to notify them that you didn't want to be charged, after which their policy states they will not refund you. And, indeed, they do not.

Consider that this is a software product, so their cost of delivery is the cost of hosting a website with no traffic. In other words, negligible. Nearly everyone else in this industry offers money-back guarantees, whereas Instapage just tries to keep your money without delivering value.

Do not buy this product.

Vorteile

The design is pretty and they are good at selling you during your initial adoption curve.

Nachteile

The software is not worth the money, but worse yet, the company will find ways to charge you even if you are not using the product.

The fact is, the landing pages are slow and they have very poor SEO (meaning you need a different landing page builder for organic traffic, you'd be better off just using that one instead). The builder really isn't that good. Features like heatmaps really aren't that useful unless you're optimizing at the margin for super high-traffic pages, which, unless you're Amazon. probably isn't your use case.

Most important: If you want to cancel, you need to 1) remember when your annual renewal is and then 2) email them a month in advance. For a company that specializes in apparently easy user experiences, you can infer that they are deliberately making this as difficult as possible. This should tell you everything you need to know about Instapage's business ethos.

Juan Carlos
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

One of the best landing page creators I have worked with.

Bewertet am 16.4.2018

Very easy to keep projects organized and therefore it saves me a lot of time when it comes to...

Very easy to keep projects organized and therefore it saves me a lot of time when it comes to generating reports.

Vorteile

Easy to use, no coding required, easy to integrate with multiple platforms including, AdWords, Facebook, Analytics, Zapier, and many more. I love the fact that you can edit the Mobile version of each landing page. Instapage gives you full control and there is no limit as to what you can design. Very robust platform.

Nachteile

Some of the features are reserved for the higher plans but nonetheless, the basic plan works great.

Nicolás
Gesamtbewertung
  • Branche: Internet
  • Quelle der Bewertung

Gesamtbewertung

By far the best landing page drag and drop service out there.

Bewertet am 23.4.2015

As a digital marketing consultant and programmer, I used to build multiple landing pages for many...

As a digital marketing consultant and programmer, I used to build multiple landing pages for many of my clients. Back in the day, my process would go as follows:
-Design landing in Photoshop
-Code html/css
-Upload file to server/wp
(or worse)
-Build landing on services such as leadpages, that really constrain your options in terms of design

Then I discovered Instapage, which for me is the only true drag and drop service out there. Instapage allows me to drop anything, anywhere. It is like designing on photoshop and having the code churned straight out, and it's saving me HOURS!

Not only that, but it's A/B testing and analytics capabilities are out of this world. I would recommend Instapage to anyone: from programmers and designers looking to save time to business owners looking to save money in professional looking landing pages.

Their free trial is good enough for small business. Their first paid plan goes for 19$/mo which is a very competitive price for that amount of value.

Vorteile

-Fast
-Reliable
-In app analytics
-In app AB tests
-SEO optimization
-Fully customizable
-Best in class drag and drop landing pages
-Forms
-Full integration with google docs, mailchimp and a long etc

Nachteile

Being extremely picky:
-The way dragging items work was not intuitive for me: you can drag from inside the item, but not from the border.

Antwort von Instapage

This is a great breakdown, thanks so much!

Our pricing model is actually totally freemium! That means you don't have to stress over a free trial time limit or give away your credit card info before you know that the product works for you.

You can edit, build, and test 1 page for 100% free and upgrade only when you are ready!

Thanks again!

Alex
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Good product with super BAD reliability

Bewertet am 8.10.2018

Instapage could be the best Landing Page builder out there but the best UX/UI is worthless if you...

Instapage could be the best Landing Page builder out there but the best UX/UI is worthless if you kill your clients webhooks without noticing. If you really rely on a working product without the fear of loosing leads over night because you didn't check the integration for two days this tool isn't for you.

Vorteile

Instapage is super easy to use. You can create well performing Landing Pages and AB-Test with ease and new features are added on a regular basis. We have been using this software for almost 3 years now. Over the time many new and helpful features where added. There is a variety of integration options available which is helpful even though we just use webhooks.

Nachteile

Customer support is a nightmare. It is really bad. The webhook integration was changed three times and we as a customer where not informed upfront so we lost a couple thousand leads before Instapage fixed the problem. The last time it happend we had to find a way ourself to get things back running because the response time of the support was too slow and we couldn't afford loosing leads for several days. We adressed this issues a couple times but nothing happend other than basic apoligies. With every update they make you have to fear that all your landing pages and integrations get killed.

Jorge
Gesamtbewertung
  • Branche: Pharmazeutika
  • Quelle der Bewertung

Gesamtbewertung

Simple and Powerful

Bewertet am 19.5.2015

I am constantly working in personal projects and experiments to test some theories or ideas I have...

I am constantly working in personal projects and experiments to test some theories or ideas I have about Digital. I started more active executing these experiments in 2007 (Symposier.com). After 8 years I had produced 6 different experiments and multiple versions of each one of them and for every initiative and every new version the need of updating and managing the micro-site or landing page, that introduced the concept to its audience, was a complex activity... not because the web is difficult, but because I needed just ONE PAGE a Landing Page and the alternative then and now are focus on more... Square Space looks great, but their landing pages are not efficient (for me); WordPress or hosted Drupal were way more vs what I needed and I needed up always asking a developer to build what I needed...until last week.

By accident, I landed on Instapage.com and since then I have been working on it by my self, adjusting my landing pages and campaigns in the must simple way and without compromising power or quality. The authoring tools are intuitive, the templates are attractive and the support was amazing the first time I needed.

I highly recommend it for small business, personal projects or experimental initiatives. I haven't explored any enterprise feature at Instapage, because I haven't had the need, but for all of the above looks like the right tool to create, publish and manage your marketing communications to multiple audiences.

Vorteile

The authoring tools are intuitive, the templates are attractive and the support was amazing the first time

Nachteile

haven't found an important issue. So far just adding fonts or advance customization require more coding and is not as automated as the rest of the app

Ryan
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 6.0 /10

We used to love Instapage

Bewertet am 30.12.2019

Things were going great until the "it's not you, it's me" breakup they gave us.

Things were going great until the "it's not you, it's me" breakup they gave us.

Vorteile

We had a great relationship with Instapage and used it as our default for every landing page we ever built.

Nachteile

They changed their pricing model and even though they did a lot of research and interviewed their customers but after all of that went a direction that basically threw all of their loyal customers to the wind. Sure it might have been necessary but we had to end our relationship there.

Julian
Gesamtbewertung
  • Branche: Internet
  • Quelle der Bewertung

Gesamtbewertung

Finally! A landing page platform that just works!

Bewertet am 12.5.2015

I was looking for a platform to use to make a landing page for my website and was just completely...

I was looking for a platform to use to make a landing page for my website and was just completely frustrated with all the options out there. I saw an ad for Instapage on Facebook one day and even though I was reluctant to try it (because I thought it would be just like all the other platforms I've tried before) I gave it a go anyway. And boy am I happy that I did. Within minutes I saw the potential of what my website could be. I saw that it could be more than just a simple "landing page", but instead, a beautifully designed site that conveys all the content I want it to and more. The software that the team at Instapage have developed is nothing short of amazing! I've been using similar website builder tools for years and have not come across anything as user friendly and dynamic as what Instapage is. With a little bit of creativity and hustle anyone can create an amazing website using Instapage. My website took me about a week to make from scratch and when I show people the final result, their first question is always "how much did that cost you to make?". When I tell them "virtually nothing, and I made it myself", their next question is "what's that platform called again?".

Give Instapage a go today! I guarantee you wont regret it. The platform is so easy to use that I'm even considering adding website development as an additional service to my business!

Vorteile

- Ease of use when adding elements
- Guides to align elements
- Simple to use admin dashboard
- Easy publishing

Nachteile

- No ability to edit font size of text when editing in the new mobile workflow feature

Eddie
Gesamtbewertung
  • Branche: Öl & Energie
  • Quelle der Bewertung

Gesamtbewertung

Instapage & The Instapage Staff Are Amazing!

Bewertet am 28.4.2015

I want to take a moment and give credit where credit is due. First off, instapage is one of the...

I want to take a moment and give credit where credit is due. First off, instapage is one of the most incredible marketing tools I have ever come across. The simplicity with which you can create dynamic looking pages is so refreshing. I am not a programmer, so ease of use is something I am always looking for when I am looking for marketing tools, but it goes beyond that, the staff at Instapage are the most helpful group of individuals I have ever seen. They are courteous, knowledgeable and extremely prompt, and they see to it that you are completely satisfied and achieve the result you are looking for. My hat is off to everyone at Instapage, thank you so much for making marketing fun and exciting again! Sincerely, Eddie Bonuchi

Vorteile

Everything about Instapage is amazing, but the two things that stand out the most to me are the ease of use, and the support from the Instapage staff. I have never seen such incredible support from a company before. Thank you!

Nachteile

I really don't have anything that I do not like about Instapage. It offers literally everything I am looking for in a marketing tool.

Antwort von Instapage

Thank you so much for your kind words <3

We took a step back and really looked at what we were doing a couple years ago and realized that we had a unique opportunity to create something that helps people and fixes a problem.

It's so much more than just the software though; it's listening and supporting our community and it makes us so happy to hear that people feel like they are being taken care of, thank you again.

Graham
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The best among all options (I've used them all)

Bewertet am 7.6.2022

Love using instapage. I wish there were more pages included with the subscription tier we're on...

Love using instapage. I wish there were more pages included with the subscription tier we're on (this is it's only weak point). The best usability. I love instapage.

Vorteile

Easy to navigate and set up, both from implementation through the later day-to-day use. Love the experimentation (A/B (even C/D/E...) testing) framework. Great integrations with CRMs and marketing automation that allows us to sync the systems. The absolute best design interface and usability, bar none. Usability is my favorite feature after using other tools like Unbounce, which is much harder to use and more limiting and less intuitive and intelligent.

Nachteile

Costlier than other options. The experimentation screen is new and, I think, could be improved a bit to streamline, but the core experimentation features are very strong.

In Betracht gezogene Alternativen

Unbounce

Gründe für den Wechsel zu Instapage

features, usability
Carmen
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Charge scam

Bewertet am 1.10.2019

Love the program hate the customer services and the way they tricked me. The price is way overcharge...

Love the program hate the customer services and the way they tricked me. The price is way overcharged 100+$ per month, and if you accidentally select 12 year subscription after 2 week trial, you get charged the whole year!

“As requested, I've canceled your account at period end, October 22nd. There is nothing to worry about as you will not be charged again, but you still have access to your work until that date.

Please note that according to our Terms of Service there is a 24 hours refund policy, which means that only refund requests made up to 24 hours from the charge date are eligible. I am afraid that in this case, the refund request is not compliant with our policy.” I received this response after I emailed them on the 22 to cancel my subscription (you can’t manually do it yourself) and they acknowledged my email but charged me anyway. 3 days later I saw it on my account and wrote to them asking why they took my money and this was their response.

Vorteile

Software is easy to use, easy to set up, nice blocks and features, simple and speed optimization applied.

Nachteile

Customer services is awful. After the free trial they automatically take your money even if you decide to cancel (which they say you can cancel at any time, untrue). You have 24 hours after payment is made to claim back your refund. If you didn’t notice then they keep your money and refuse to refund you because of their “policy”. That is a user scam.

Eric
Gesamtbewertung
  • Branche: Internet
  • Quelle der Bewertung

Gesamtbewertung

Great Customer Service, Super Easy to Use. Has a few limitations

Bewertet am 4.5.2015

This site is awesome. Let me tell you its so easy to set up a landing page and their templates are...

This site is awesome. Let me tell you its so easy to set up a landing page and their templates are amazing. The only problem is that its really built for a landing page only. As in one single page. Would be great to see it incorporate a few more pages so you could build out almost a complete site for an app. Since my product is an app i dont need a dense website but i do need navigation and maybe 5-10 pages. Would be awesome if i could do that on here. Its the only problem i have with the site

Vorteile

Easy to use
Fast to setup
Great looking templates
Awesome Customer Service

Nachteile

Hard to build multiple connecting pages (even if only a couple)
Really designed as a single page builder for one specific product
Hard to use if trying to build out a business site for an App.

Antwort von Instapage

Thank you so much for the review Eric!

Landing pages are generally focused on converting immediately so we didn't focus on gearing the system directly towards multiple page sites; however mini-sites are very useful and linking multiple pages in a funnel is always a great system to test.

It is very easy to create a menu system or a "multi-page site" site by simply linking a button, image, or text to another landing page or another URL.

We created a demo video for you here that shows you how to quickly do both options:

http://screencast.com/t/5fyT2FXxR

Also here is a 30 second video showing you how to redirect a form submission to another page or URL (thank you page):

http://feedback.instapage.com/knowledgebase/articles/224073-how-do-i-redirect-a-form-submission

All of our pages are now automatically mobile responsive as well so you don't have to design each page twice - you can quickly design 5 or even 10 pages and then link them all together and those links will automatically work the same on any device:

https://www.youtube.com/watch?v=N65o1pD0KHQ

We hope this helped! Thank you again for your feedback :)

Kelsey
Gesamtbewertung
  • Branche: Öffentliche Sicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Templates, Easy To Use

Bewertet am 22.1.2019

My overall experience with Instapage has been a rewarding one, as Instapage has proven effective...

My overall experience with Instapage has been a rewarding one, as Instapage has proven effective for my organization on numerous occasions. We will definitely be a repeat customer every time we need a landing page for any purpose.

Vorteile

The thing I like most about Instapage is its ease of use. It is extremely easy to develop an a professional looking landing page that serves almost any need that our organization has ever had. From the multitude of features to the good looking pre-designed templates (which are very easy to modify), Instapage has enabled our organization to utilize landing pages for a wide variety of events and purposes. The cost is also very effective; definitely much cheaper than a lot of the competitors.

Nachteile

My least favorite aspect of Instapage would have to be the mobile development portion of the service. I have noticed that when I develop a landing page in desktop mode, I have to modify the desktop version to make it mobile friendly once I switch to mobile view. It would be much better if I could develop a desktop version and a mobile version, separate and apart from each other.

Nkululeko
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Instapage review

Bewertet am 3.4.2020

It helps me and my team to be gives the best to our clients.

It helps me and my team to be gives the best to our clients.

Vorteile

Most thing I like about Instapage it integrated easily with our existing CRM system.

For us, we're able to give our clients best and converting landing pages. It really requires much technical skills it has frequently user interface.

It allows us to create a variety of landing pages so that we can do Split test to find a convertible landing page.

If you really have no idea where to start Instapage gives you best templates that you can drag and drop and give them your personal touch.

They have a most outstanding customer support.

Nachteile

Mobile device- if you've been designing your landing page on your desktop on the mobile devices some it becomes something you were not expected or you like.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Politische Organisation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Solution for Landing Pages

Bewertet am 25.7.2019

Vorteile

It's hard to pick one thing that I like most about Instapage, because there are just so many great features. They have fantastic integrations with so many other platforms. One of the main selling points was that they included integrations with the specific tools we use. Some of Instapage's competitors could only offer integration solutions like WebHooks or Zapier (as opposed to DIRECT connections).

Nachteile

The price is fairly steep, especially when you get an Enterprise level plan. That said, I believe it well worth the price. Compared to Unbounce, and LeadPages, Instapage is a bit more expensive.

Marc
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Fantastic customer service/support

Bewertet am 25.5.2022

Really happy with the support speed and accuracy when I need it.

Really happy with the support speed and accuracy when I need it.

Vorteile

Fairly easy to use, great features. The customer support is brilliant.

Nachteile

There aren't many cons but with China one of our biggest markets the package we pay for doesn't work there.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Create Single Page Sites Almost Instantly...Almost

Bewertet am 30.11.2018

Instapage allows you to shorten the amount of time it takes to go from concept page to live page....

Instapage allows you to shorten the amount of time it takes to go from concept page to live page. With easy drag and drop editing and templates, it allows team members who may not be HTML experts to create appealing and functional pages. Definitely saves time.

Vorteile

Instapage is one of the easiest landing page tools currently available. If you know how to use software like Microsoft PowerPoint, then you're likely to be comfortable with Instapage. Users can get started with a template or build from scratch with both desktop and mobile versions. Published pages also have built-in analytics and can send notifications when forms are submitted through the page. One of the best parts of the SaaS is the interface. It's clean and simple and very intuitive. And if you need advance customization, HTML is available as well as an option for creating content but in a limited capacity.

Nachteile

Firstly, there's no table preview, just desktop and mobile. The size in between is still very important and should be dealt with specially. Secondly, there's no full HTML/CSS view for the existing content on the page. While you do have access to put content into the HTML head, body, and footer sections, there's no option for seeing the HTML or CSS code that makes up the full page for editing purposes.

Leah
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great tool for getting A/B LP Testing off the ground

Bewertet am 24.5.2022

Overall, I have enjoyed working with folks at Instapage and using the tool. I recommend it for...

Overall, I have enjoyed working with folks at Instapage and using the tool. I recommend it for companies earlier in their landing page testing process for ease of use and scale.

Vorteile

I love how many tests I can run at a time and how seamlessly those tests can run for the user. I like how easy it is to learn Instapage and the ready-made assets are really helpful. Once you get the hand of what you want or don't want on your landing page, the global or personal blocks can be really useful for saving time.

Nachteile

There are some limitations around audience targeting and device targeting which limit how far we can push our a/b testing.

beverly
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Essential tool for campaigns, easy to use

Bewertet am 2.6.2022

Positive experience. Works well and helps me get campaigns out quickly.

Positive experience. Works well and helps me get campaigns out quickly.

Vorteile

Ease of use, great customer support when I don't know how to do something

Nachteile

Price. Wish it cost less -- we're a heavy user so wish I got more pages for the $$$

Alicia
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great product, not so great support.

Bewertet am 25.1.2017

It's ridiculous the amount of effort and time I have spent trying to make someone take our problem...

It's ridiculous the amount of effort and time I have spent trying to make someone take our problem seriously, to the point that our CEO emailed customer support about it. There seems to be a lack of communication within your support team. Had people giving me a copy paste of a solution that someone else had sent to a different problem, had to send tons of screenshots of the same as well as the same information over and over again because the people I had been talking to seem to have forgotten about the issue. It has been really a terrible experience! I don't know how to exactly describe it. But if we put aside this terrible experience, I really like Instapage...

Vorteile

Almost everything! a few things here and there but overall, it's great.

Nachteile

Support team.

Mo
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  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 10.0 /10

Great Customer Service

Bewertet am 3.6.2022

Vorteile

Customer service was very speedy and helpful.
Interface is easy to use and has all the integrations I need!

Nachteile

The user interface is easy to use but could be more aesthetically pleasing and more modern.

Brandon
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  • Weitere für 6-12 Monate genutzt
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  • Weiterempfehlungsquote 2.0 /10

Great Landing Pages, But Google Penalty Possiblities

Bewertet am 5.6.2018

Fast, Clean, works how it should, but doesn't tell you all the behind the scenes changes that are...

Fast, Clean, works how it should, but doesn't tell you all the behind the scenes changes that are happening on Split testing with Google AdWords, thereby confusing the process and penalizing the user.

Vorteile

The form builder, templates, images, graphics, call to actions all updated to today's standards, relevant, clean, and look great. Easy to learn, easy to connect to domains, and really great pricing given all that is out there.

Nachteile

I'm not a fan of how the split testing impacts Google when using these with ADWord's accounts. Google has stopped giving favor to most landingpage builders who aren't attached to an active site or blog. So if you are using this slowly, you won't get the Organic SEO love, or the great conversions and high placement on AdWords because Google will know this landing page system is running an Algorithm to try and learn what they are doing, and it actually hurts google crawls and learning how to actually serve your ads to an audience because of these changes.

Claudiu
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Absolutely an All-Round Great Customer Experience

Bewertet am 2.2.2017

Hi,

I'm Claudiu, I am doing Marketing for a startup Educational Company, and have been using...

Hi,

I'm Claudiu, I am doing Marketing for a startup Educational Company, and have been using Instapage for the past four months, in response to our needs of getting new learners onboard as well as managing their interaction with our online marketing efforts and giving a great experience with those interacting with our company.

So much efforts have been put into Instapage's Customer Service that I cannot even begin to describe - they're responsive, they're precise and they're very supportive along the : Design of Landing Pages / Custom Domain Publishing / Integrations with other Marketing Automation Software such as Autopilot, Twilio, Mailchimp, Integration Software such as Zapier. You will get the support needed to use Instapage at its true potential.

I admire the efforts put into the Customer Support by Instapage and warmly recommend it to any Marketing Manager or Social Media Manager because it is a beautiful solution to : Landing Page Creation ( No Coding Needed ); Lead Capture with instant lead notifications right in your email, right on your phone , as soon as someone signals interest in any of your products, you will be sure to be instantly connected to that potential customer.

Awesome job, and I can see many Romanians in the Customer Service Department, I am Romanian as well, and all I can say , Good Job Guys !!! And thank you for an awesome product such as Instapage!

Victor
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  • Täglich für Mehr als 1 Jahr genutzt
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Simple to use. Does everything I need.

Bewertet am 19.7.2017

Vorteile

What I like most about the software is that it's very simple to use yet powerful. The templates provided are really great and setting up new landing pages is quick and easy.

Nachteile

After someone fills out a form there is a "Processing" screen the person sees before they are redirected to the next page. It would be nice to speed up the transition time and do away with the processing screen.