--- description: Ausführliche Erfahrungsberichte zu ScreenSteps mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche ScreenSteps dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ScreenSteps Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Wissensmanagement Tools](/directory/257/knowledge-management/software) > [ScreenSteps](/software/101161/screensteps) # ScreenSteps Canonical: https://www.getapp.at/software/101161/screensteps Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.getapp.at/software/101161/screensteps?page=2) > ScreenSteps hilft Unternehmen, effizienter zu arbeiten, indem es den Mitarbeitenden bessere SOPs und Kurzreferenzanleitungen bietet, die einfach zu finden und einfach zu lesen sind. Es ist an der Zeit, Word hinter dir zu lassen und deine Abläufe in das 21. Jahrhundert zu bringen. > > Bewertung: **4.8/5** von 16 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 16 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Blue Mango Learning Systems - **Gegründet**: 2004 ## Gewerblicher Kontext - **Startpreis**: $ 239,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Berichterstattung und Statistik - Catalog Management - Content-Management - Dokumentenmanagement - Inhalt-Bibliothek - Self-Service Portal - Third-Party Integrations - Volltextsuche - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Zugriffskontrollen / Berechtigungen ## Integrationen (1 insgesamt) - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [Wissensmanagement Tools](https://www.getapp.at/directory/257/knowledge-management/software) ## Alternativen 1. [Zoho Assist](https://www.getapp.at/software/9913/zoho-assist) — 4.7/5 (1374 reviews) 2. [Freshservice](https://www.getapp.at/software/91351/freshservice) — 4.5/5 (685 reviews) 3. [LiveChat](https://www.getapp.at/software/8385/livechat) — 4.6/5 (1715 reviews) 4. [Notion](https://www.getapp.at/software/132111/notion) — 4.7/5 (2709 reviews) 5. [Zendesk Suite](https://www.getapp.at/software/9448/zendesk) — 4.4/5 (4072 reviews) ## Nutzerbewertungen ### "One of the best knowledge management software I have used" — 5.0/5 > **Aaron** | *20. November 2018* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Small learning curve. Easy to create articles. User friendly. > > **Nachteile**: Not easy to copy and paste entire articles during transition to this platform. But easy to get in the groove. ----- ### "ScreenSteps has awesome customer support: fast, friendly, and actually helpful, every time." — 5.0/5 > **Verifizierter Rezensent** | *12. Juni 2018* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Other than the amazing customer support? ScreenSteps does exactly what it says it does -- it enables teams to write beautiful, professional-looking online help documentation, FAST. ScreenSteps is also loaded with useful features that can be flexibly incorporated into a team's documentation process. As my company's sole technical communicator, I run multiple ScreenSteps sites for different products. Two of these products require very different site settings (one is open to the public, the other is private and for customers only) and are developed by very different teams with very different communication styles. ScreenSteps works equally well in both situations, for both products. > > **Nachteile**: Because it's so easy to create ScreenSteps articles, and because articles are written in bite-sized pieces, you can quickly end up with hundreds of pages of content that need to be maintained. When major changes happen, such a big update to a software's UI, this can mean updating thousands of screenshots across hundreds of articles -- with no easy/efficient means to do so. ScreenSteps' desktop application is a little buggy and feels outdated, even if it's not. It does have a built-in screen capture tool, but the capture options are limited compared to tools like SnagIt. I wish there were an integration that would allow me to use SnagIt to capture screenshots and insert them directly into the web-based editor. I'd never bother with the desktop application again. ----- ### "ScreenSteps" — 4.0/5 > **Atefeh** | *6. Mai 2017* | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: I really love using ScreenSteps. It makes documentations so much easier and it allows me to sit down at the computer and walk through a process while taking pictures of the task in progress. ----- ### "Awesome product - miles above doing these things yourself with screenshots and Word docs." — 5.0/5 > **Brett** | *3. Dezember 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use. I could put together complicated documentation for processes complete with screenshots, consistent numbering of steps, easy to use inserts of images, text, number bubbles. Just so you know, I'm super quick with screenshots (Windows shift + S), paste to mspaint, markup image, copy/paste to word doc. Screensteps put me on steroids and I was able to use just one program instead of three and maintain consistency throughout documentation and created documents that were clear to both end users or other IT people for the back end tasks that I had to learn for the first time on a daily basis - I had confidence that I could use my own screensteps instructions to give to others or re-read when I forgot the 20 steps it took to get adobe enterprise integrated into the active directory domain\! > > **Nachteile**: Pricing Could we get a $300 version with 5 contributors? I mean, I could probably sell it to a whole company based on using the software to make awesome, quick documentation and then have different departments ask me what I use and then teaching them to use screensteps. I don't even need to integrate it so much into web sites, just want to use it to make documentation that is simple, consistent, fast, concise and easy to update/modify. But getting in the door @ $2500/yr for small business doesn't work. > > Once set up, it works great, works fast, love it, wish I could afford it for my current company, I'd buy it in a heartbeat\! Some parts are technical and difficult in initial setup, the support is good though, definitely need an IT person doing the set up. ----- ### "Cheap and ease of duplication" — 4.0/5 > **Kieran** | *27. November 2021* | Eventservice | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easy to make and article appear in many locations or duplicate and edit copies > > **Nachteile**: Self service features are lacking Need to use a separate ticketing system > > Nice editing and styling features ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.getapp.at/software/101161/screensteps?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/101161/screensteps) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Strukturierte Daten