Vorteile
You can integrate contact forms directly onto your website with this software.
Nachteile
From an admin perspective, when you have a lot of continuous responses, the responses are hard to navigate on-screen. I wish there was a “view all” where i could filter responses by date range.
From a user perspective, pop up surveys are irritating to the user and a dated feature.
We used the app on car manufacturer webpage, due to intuitive design of a user interface we have seamlessly designed pop ups' scenarios and content which resulted in tripled growth of a number of online generated leads (without quality loss) and enhanced knowledge about customers' insights (e.g. demography, purchase intention, preferences, etc.).
Vorteile
- "descrete" and smart design (not invasive for page visitors)
- intuitive user's interface
- cost efficient tool for an immediate growth of online leads
- smart tool for different online surveys
I was looking for an affordable on-site survey tool and Survivate was far and away the cheapest will offering the same feature set as the old players in the game. Their interface is easy to use, and the widget design is very nice. I use it to ask users if anything is stopping them from buying something, and then giving them different responses depending on their answer.
Vorteile
- Cheap (compared to competitors)
- Sexy widget
- Super configurable
- Responsive support team
Nachteile
- Backend is slow at times
Survicate helps us increase conversion rates of our website. We collect users’ feedback and turn it into improvements. Setting up is easy similar to other analytical tools – a few lines of JavaScript code so the marketing team can handle it on its own. We noticed one drawback: no integrations with Unbounce and Optimizely.
Vorteile
Easy to install and use, customer support, price.
Nachteile
As mentioned, lack of integrations with Unbounce and Optimizely.
Survicate is a great tool to direct your potential customers straight to the right answers / solutions within your product. It can improve your onboarding process as well as initial conversion rates from visitors to registered users.
Vorteile
Easy to use, well designed, great customer service.
Nachteile
I wish there would be more integrations, although I know they are currently working on this.
This is a nice tool for collecting leads. Targeting allows to show surveys and leads only to users who are likely to be interested in purchasing. Most of leads forwarded to the sales team was of high quality and many resulted in closed sales. Without Survicate we would not have acquired those customers.
Vorteile
lots of high quality leads, HubSpot integration
Nachteile
customization of widgets took us a while
Survicate helps us increase conversion rates of our website. We collect users feedback and turn it into improvements. Setting up is easy similar to other analytical tools a few lines of JavaScript code so the marketing team can handle it on its own. We noticed one drawback: no integrations with Unbounce and Optimizely.
This is a nice tool for collecting leads. Targeting allows to show surveys and leads only to users who are likely to be interested in purchasing. Most of leads forwarded to the sales team was of high quality and many resulted in closed sales. Without Survicate we would not have acquired those customers.
While working at BMW Poland, we implemented this tool on the MINI website. Through numerous changes of surveys logic and their content (via intuitive and user-friendly interface), we managed to optimize customer jurney on the webpage and therefore multiply number of generated leads (without quality loss).
No cons, just pros.
Looks amazing, ease of use is 4.5/5 but not able to assign it through the answer (it's a ranking scale based on unit).
Advice: give a try and study all the features before contact the customer service :-) that always answered very very quickly to all your questions.
Survicate is a great tool which allows to collect a credible feedback from users. Due to its simplicity and a reasonable price Survicate outruns their competitors.
Vorteile
Easy to use, helpful customer service, cheap
- Easy and highly effective to use
- implementation takes few minutes
- great support team!
- great value for money, much cheaper than other tools and much more effective!
Vorteile
It reduces effort in creating feedback surveys with easy to understand placement options for the survey on a website.
Nachteile
The code for embedding is difficult to spot and quite hidden. it should be present either on the dashboard or in the launch step.
Vorteile
Can be easily installed on any website, offers multiple customization options, mobile friendly, NPS collection
Nachteile
Not the most advanced functionality, does not provide feedback forum or updates about new features to customers.
We started to test survicate to generate more leads and feedback from our users on testarmy.com It works and we are happy using it.
Survicate helped us to understand clients needs. It's also a great tool to strenghten your relation with potential customers.
One of the best tools for capturing and ananysing declarative data from your users. Highly recommeded
Verteilung der Bewertung
I had to get my user id transferred from a previous employee. In the meantime i had to use his account log in. Upon logging into his account, there was no data. I reached out to Survicate team for help, and they were able to help within an hour. They said it was because they had removed previous employees access to the company info.
Why not just delete him from the user base?
Otherwise, overall software works fine. It doesn’t have as many bell and whistles as it’s compettitors, but the functionality is there and pretty user friendly.