Vorteile
- beautiful UI
- all features needed to start you own business grow
Nachteile
- not for me
Salesmachine provide a reliable solution and a good UI for customer success manager.
Using their workflows allowed us to do simple automation based on our incoming data, and it work well!
Customer profiles on Salesmachine are particularly interesting and provide all the information a CS would need at a glance.
Vorteile
Easy to setup
Easy to use
All information at a glance
Nachteile
Searching for user in a large database is a bit slow
It would helpful to have more tooltips or informations on some workflows elements
Salesmachine gives our team the tools to monitor all of our customers behavior this is needed to reach out just in the right moment. Salesmachine has a beautiful and simple design and the setup plus the integration with Segment was really easy.
Verteilung der Bewertung
The UI that the team behind Sales machine has put together is fantastic, the onboarding process is also great. Looking forward to working with it more in the future and finding new ways it can help me and my business grow.
Vorteile
Ease of use
Nachteile
Which there were more integrations with other SaaS offerings.
Salesmachine is a great tool to detect which users you should contact right away. By doing the complex stuff for you it keeps your customer support team focused on the real value added work and eventually lowers your churn rate.
Vorteile
Neat, and good support team
Nachteile
Complex events (associated metrics) not handled yet
Salesmachine is so nice and helped us a lot. Integration with Segment was super simple and I liked that the Segment alias function worked out of the box with Salesmachine! We use it so we can have landing page leads (identifier is the email) that can later turn into customers (identifier from our database). Keep it up! :D
I have been using Salesmachine as a our main onboarding tool with great results. Would happily recommend it to anyone looking to score contacts / set-up easy emails workflows / monitor onboarding efforts .
Vorteile
- Flexibility
- Ease of use
- Customer support
Besides the easy to use and astonish beautiful UI, salesmachine.io helped us to get better support to our customers and trial users. Having this insight helps us a lot in reaching out to our customers with the right information. A lot of value for the price - even for startups on a tight budget.