Mailgun Erfahrungen
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157 Bewertungen
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Shared IP -> 10% der Mails werde als Spam abgewiesen
Bewertet am 28.8.2020
Vorteile
Die Einrichtung war super einfach und schnell erledgt.
Nachteile
Sofern man nicht seine eigene IP hat, werden die Mails sehr häufig als Spam abgewiesen. Die Shared-IPs sind werden von vielen missbraucht und sind daher in einigen Listen als Spam-IP aufgelistet.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Bare-bones but super reliable and easy to use.
Bewertet am 26.4.2020
I use several different email service providers, each for a different reason. I use Mailgun almost...
I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain.
It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients. These recipients can be either proper email addresses or webhook endpoints.
I often use the address forwarders in combination with the SMTP outbound service to build a system where Gmail users can use their free gmail.com account to receive and send emails from their small business domain without having to sign up for and configure a proper G Suite account.
I use the webhook forwarders in combination with Zapier and Integromat to receive any emails that need to be processed and automatically acted on. Mailgun normalizes all the different types of email and attachment encodings and packages the message data into an easy-to-parse JSON package that makes it super easy for me to grab what I need and reliably act on the normalized data.
Vorteile
Inbound mail processing with spam filter
Free tier offers great sending limit
SMTP and API integration for outbound messaging
Nachteile
This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu Mailgun
The pricing structure for Mailgun was a much better fit for my specific needs of inbound mail processing. Mandrill provides inbound mail as part of a much larger and more complete service offering that was not necessary for my use case. I simply wanted a service that would accept, process, and forward messages without all the other tools built into Mandrill.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
Great Software Gone Greedy
Bewertet am 25.3.2021
Outside of them changing their payment tier / plan system I haven't had any issue with Mailgun. I...
Outside of them changing their payment tier / plan system I haven't had any issue with Mailgun. I always found their customer service great and the product itself to be fantastic and does exactly what it's supposed to. I just really wish they brought back the routing feature to the free tier.
Vorteile
Great API, Super easy to integrate into various types of website / webapp setups. I previously used Mailgun for a variety of different integrations and never had any issues. Complete frictionless integration from beginning to end.
Nachteile
I dislike that the features we used to get for free are now hidden behind a paywall. Features such as routing emails I find to be rudimentary and were previously built into the free / pay as you go tier. Now it is locked behind the $35 dollar tier. This is a pain for small businesses that want to accept a few emails from a professional email with their own domain. Now to unlock that feature they must over commit to a tier with an allowance of 10k plus emails a month. This I feel has squeezed many small businesses out of using their service and it has definately moved me from recommending & using them in future as I would have previously for my smaller clients.
In Betracht gezogene Alternativen
SendGridGründe für den Wechsel zu Mailgun
At that point in 2018 it was easier for me to get started with Mailgun and there were more tutorials and information of how to integrate it.- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Unacceptable
Bewertet am 9.9.2021
Unreliable. The one thing that an email services cannot be.
Unreliable. The one thing that an email services cannot be.
Vorteile
Not worth my time to post any pros with their software. Same functionality as competitors.
Nachteile
Our email has been down this whole morning. No explanation or response from Mailgun.
After many unsuccessful attempts to log in to our Mailgun account, we got a popup saying "We are migrating some systems" -- no warning of this in beforehand either.
Email is a very critical part of our business. We assumed Mailgun would be a reliable partner — apparently not.
Please stay away from Mailgun. I can’t recommend this to anyone having a serious business. There are more reliable and cheaper alternatives out there.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Mailgun is the most developer friendly and cost-effective transactional email service/
Bewertet am 14.11.2021
Mailgun was one of the most developer-friendly transactional email service providers previously...
Mailgun was one of the most developer-friendly transactional email service providers previously until they removed their free plan. However, the ease of implementation and support by different plugins and software make it a really good tool. DNS is easy to configure so we have no issue with deliverability. The dashboard is also great and offers good logs and graphs.
Vorteile
Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.
Nachteile
Downtimes and deliverability issues can be daunting.
Warum Mailgun gewählt wurde
Pricing mainly. Maildrill was taken over by MailChimp and pricing got very high.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Mailgun
Dashboard, ease of implementation, the support team was great too and offered very quick response times.- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Simplify your email sending
Bewertet am 5.12.2019
We use mailgun for all of our transactional email. We manage, from a single account, a lot of our...
We use mailgun for all of our transactional email. We manage, from a single account, a lot of our domains. We always have detailed insight into what is happening with our email deliveries. When things go wrong, there is enough information to find the cause.
Vorteile
Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.
Nachteile
Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Setup and use anywhere any how even API or SMTP
Bewertet am 10.9.2019
We use mailgun as transactional email services, their free tier fit with our basic usage.
We use mailgun as transactional email services, their free tier fit with our basic usage.
Vorteile
API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.
Nachteile
Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Best In Class Email Software
Bewertet am 23.6.2021
It was a nice experience with the Mailgun so far.
It was a nice experience with the Mailgun so far.
Vorteile
Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.
Nachteile
I believe it's the complete solutions and having all sorts of features and functionalities.
In Betracht gezogene Alternativen
Constant ContactWarum Mailgun gewählt wurde
Mailgun is the all in one solution, so we can do all the work all at one place, and no need to use different tools.Gründe für den Wechsel zu Mailgun
I choose Mailgun because it's the best tool in Email industry, will all sorts of access to rich features, which others tools don't have.- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Solid mail solution with good dashboard and exellent customer support
Bewertet am 23.4.2021
I needed a free solution to send transactional emails on wordpress. And Mailgun came as one of the...
I needed a free solution to send transactional emails on wordpress. And Mailgun came as one of the favourites and also they had a good free plan.
Moreover, it has integration with a mail plugin that I was using. So it seemed a good idea to try it.
I'm using it for almost 2 years and it was easy to setup and it's working great since then without any need to fix or change anything.
Vorteile
You can try Mailgun and really use it on your site for free
Great customer support that will treat you well even if you're using free plan and don't know nothing about emails.
Being one of the most popular company, there is lots of information around the web on how-to-dos.
Easy integration with wordpress plugins.
Nachteile
If you don't have a dedicated IP, your reputation will be influenced by other users. So if someone is using Mailgun abusively and is using the same IP to send emails you may get some problems.
- Branche: Informationsdienst
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Simple pay as you go transactional email
Bewertet am 25.11.2022
Vorteile
- Being able to pay based on my usage not a fixed price- Easy to use and well documented API- Webhooks to handle events such as bounces and unsubscribes
Nachteile
- Initially I had some deliverability issues but support were very helpful in resolving them- Slightly more expensive than some competitors but you get more features for that
Gründe für den Wechsel zu Mailgun
Cheaper than most and easier to set up than SES.- Branche: Internet
- Unternehmensgröße: Selbstständig
- Monatlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Pay even you do not use
Bewertet am 22.5.2022
After 3 month using the trial plan they started to charge me 15$ per month, I was not even sending...
After 3 month using the trial plan they started to charge me 15$ per month, I was not even sending a single email.
Vorteile
No time to test it as I was on trial plan and even I did not send any email they charged me
Nachteile
Charge you 15$ per month even you do not use any of their services.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Powerful yet tedious to implement.
Bewertet am 4.12.2023
Overall experience was minimal. We ended up switching to lead connect email through HighLevel.
Overall experience was minimal. We ended up switching to lead connect email through HighLevel.
Vorteile
The user interface is clean, but I found it difficult to use initially.
Nachteile
Setup was not clear and no documents to support DNS issues.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
Seems a good software, but slow customer support
Bewertet am 7.4.2023
Vorteile
It seems relatively easy to use. I wanted to use them because they are a cheaper alternative to use on a WordPress site.
Nachteile
I had some issues with the initial setup and the support team was not that supportive. I quickly disregarded this software as I didn't want to waste much time. It was already a week and the slow responses from support didn't help. Maybe I got impatient and switched too quickly. The software looks good, it's just that I needed to implement something quicker
Zuvor genutzte Software
Mailchimp- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Mailgun experience review
Bewertet am 3.4.2023
Vorteile
Mailgun is very easy to configure and use, even in free subscription, you can use a lot of features and can send up to 10,000 emails that makes it very great.
Nachteile
The price is really costly, but you can still stick to the free plan and maximize it.
- Branche: Bankwesen
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Suitable for optimizing email marketing campaigns
Bewertet am 22.1.2023
Mailgun gave us fresh ideas for planning our email marketing campaigns and the effect of maximizing...
Mailgun gave us fresh ideas for planning our email marketing campaigns and the effect of maximizing their reach. Their analysis helped us understand our target sample, which enabled us to coordinate campaigns better.
Vorteile
Mailgun's many features make email marketing easy to plan and implement. We can import contacts and create target group lists. Mailgun's custom templates allow you to design unique campaigns and save them as drafts. It's incredible how the real-time notifications and statistics show how actively customers engage in the campaign. My team and I love that future campaigns can use the same model. It's also good that you can hide and reorganize dashboard items.
Nachteile
I have no major technical problems. Mailgun improves email workflows for organizations large and small, the creators of Mailgun provide various videos and how-to materials that help develop our skills, and the support staff is always available.
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Consider Mailgun if you want to increase your email delivery rates
Bewertet am 30.11.2022
Overall it's a great tool to start with if you are a startup doing an initial setup for transactiona...
Overall it's a great tool to start with if you are a startup doing an initial setup for transactional emails. Just keep an eye on pricing as you scale as we migrated to AWS SES once we started hitting like 50k emails per month because it was cheaper than Mailgun.
Vorteile
The integration is smooth, and it's very easy to get started. I felt Mailgun has the best success rates. It keeps giving good suggestions with reporting dashboard to improve the delivery rates.
Nachteile
They had changed the pricing plans and removed the free plan, so if you are starting, it's not free anymore. It just has a free trial of 90 days and after that, you need to upgrade the plan. Customer support can be improved as well. I had one issue with my account that got sorted out in about two weeks.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great solution for mail sending from vps providers like AWS
Bewertet am 18.7.2019
We use mailgun for all of our email sending needs across multiple servers and products. We...
We use mailgun for all of our email sending needs across multiple servers and products. We implement mailgun as the default mail sender for any new projects too.
Vorteile
Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.
Nachteile
Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.
- Branche: Forschung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Rock solid delivery
Bewertet am 3.2.2019
Haven't had a complaint yet.
Haven't had a complaint yet.
Vorteile
Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.
Nachteile
There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Finally, emails reaching their destination.
Bewertet am 30.4.2019
Overall great value for the free tier, 10.000 emails for free plus great deliverability and...
Overall great value for the free tier, 10.000 emails for free plus great deliverability and integration, great for Wordpress users.
Vorteile
When developing a custom PHP app or using Wordpress you often face the issue of your notifications and customer emails getting stuck or not passing the mails filters. This is a big issue, when for example you are sending out important information like an order confirmation or a ticket for your event and your users are not getting your emails or they are arriving into their SPAM folder.
Mailgun has proved superb on improving email deliverability and their logs are super helpful as well, you can track what went wrong if anything. Their interface is easy to use and to the point. Moreover, their free tier gives you 10.000 emails for use, for free. Something great for companies doing product research, I found their API easy to use and easy to integrate with my projects, Wordpress being the easiest: a plugin + an API key/secret. Regarding Wordpress I found Mailgun the best amongst options tried for email deliverability.
Nachteile
Cost of the paid tiers is pricey if you compare with the alternatives. Everything in Mailgun goes through their API, so if you need a Full UI alongside the API this might not be the best choice.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Reliable
Bewertet am 10.1.2018
Vorteile
I'm using mailgun for transnational emails and I'm very happy I never encountered any problem, the interface is very good and simple, I like the fact we can setup multiple domains in the same account. All in all it's the best!
Nachteile
Mailgun didn't notify me when my account was suspended for a verification and in that time I lost many emails that may have resulted in contracts if they were delivered! You need to check you account regularly to make sure everything is OK!
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Robust SMTP API for your sites, with no comprimises
Bewertet am 27.4.2019
We use Mailgun alongside other services such as Mandrill and SendGrid, depending on our clients...
We use Mailgun alongside other services such as Mandrill and SendGrid, depending on our clients needs for their site/app.
Vorteile
Mailgun has a really easy to implement API (for devs) with a bunch of different languages support like curl, PHP, Java, etc. - Within minutes, we were running the PHP API on our app, and sending out transactional emails.
Also good for devs: the extremely in-depth official docs provided by Mailgun. Along with case examples, and demos, you'll be ready to go, even if you're a bit less experienced with implementing an API of this sort.
One of my favourite features is the email validation API, which easily integrates into your forms via jQuery, and uses the Mailgun API to validate email inputs as users type their email. We use it on all of our forms now!
Nachteile
It's worth noting that everything that operates through Mailgun is through API, unlike something like SendGrid which offers a full dashboard alongside their API. This may or may not be an issue for some people.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Reliable base for emailing in a product
Bewertet am 3.9.2019
Vorteile
We liked the simplicity and set it and forget it nature of the product. We never really ever had to go in and perform maintenance since when we first set up the service on our app a few years back.
Nachteile
We recently had an issue of emails not getting sent out that was due to a different service we had integrated with mailgun. Because of this issue, we had wondered if we were able to go back in the mailgun logs to see the old emails. Unfortunately, the logs only go back to about 2 months or so which meant we had just lost all the old data. It would have been nice if there was some option to perform automated backups of everything or automated exports after the 2 months period.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great SMTP for sending bulk or transactional email
Bewertet am 16.6.2020
We have achieved great eCPM mailing costs and gained access to higher volume mail to reach our...
We have achieved great eCPM mailing costs and gained access to higher volume mail to reach our subscribers
Vorteile
Mailgun allows for a lot of customization. Users use the service on the backend as the infrustructure to mail, while using their own service portal to send the mail and segment their subscriber base. Mail sending is fast, reliable, and they have dedicated and shared IPs for sending.
Nachteile
Since it is only to be used as the infrastructure to mail, companies will need the know-how of hooking up SMTP connections and have access to a developer and front-end software.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Good service
Bewertet am 30.4.2022
Vorteile
I've used this service for 2 years and in free tier is certainly one of the best value products. Is very easy to configure and use and has a good customer support .
Nachteile
Exceeded the threshold of the free tier, i think is more expensive compared other services.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Great Mail Server
Bewertet am 4.6.2019
Vorteile
I like that I can see in realtime the status of emails, remove supressions and have everything logged in one place.
Nachteile
I like this server, there is not really anything I would change at this time.