
Gesamtbewertung
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148 Bewertungen
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Shared IP -> 10% der Mails werde als Spam abgewiesen
Bewertet am 28.8.2020
Vorteile
Die Einrichtung war super einfach und schnell erledgt.
Nachteile
Sofern man nicht seine eigene IP hat, werden die Mails sehr häufig als Spam abgewiesen. Die Shared-IPs sind werden von vielen missbraucht und sind daher in einigen Listen als Spam-IP aufgelistet.

- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy Integration and Value for your money
Bewertet am 9.12.2022
Mailgun is a powerful and effective email service that can help businesses and organizations...
Mailgun is a powerful and effective email service that can help businesses and organizations streamline their email communications. Some of the benefits of using Mailgun include:Ease of use: Mailgun is relatively easy to set up and use, even for individuals or organizations that are not familiar with email services. The intuitive user interface and comprehensive documentation make it simple to get started with Mailgun.Scalability: Mailgun is designed to handle high volumes of email traffic, making it a good choice for organizations that need to send a large number of emails on a regular basis. The service can easily be scaled up or down to meet changing needs.Features: Mailgun offers a range of advanced features, including tracking and analytics, email validation, and integration with other tools and services. These features can help organizations optimize their email communications and improve their overall effectiveness.
Vorteile
Mailgun allows users to send and receive email from a variety of different platforms and applications, making it a versatile and flexible solution. This can be particularly useful for organizations that use a mix of different systems and tools
Nachteile
While Mailgun is a solid email service, there are some potential drawbacks to consider. For example, the cost of the service can be a barrier for some organizations, and the advanced features may not be necessary for all users.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Solid mail solution with good dashboard and exellent customer support
Bewertet am 23.4.2021
I needed a free solution to send transactional emails on wordpress. And Mailgun came as one of the...
I needed a free solution to send transactional emails on wordpress. And Mailgun came as one of the favourites and also they had a good free plan.
Moreover, it has integration with a mail plugin that I was using. So it seemed a good idea to try it.
I'm using it for almost 2 years and it was easy to setup and it's working great since then without any need to fix or change anything.
Vorteile
You can try Mailgun and really use it on your site for free
Great customer support that will treat you well even if you're using free plan and don't know nothing about emails.
Being one of the most popular company, there is lots of information around the web on how-to-dos.
Easy integration with wordpress plugins.
Nachteile
If you don't have a dedicated IP, your reputation will be influenced by other users. So if someone is using Mailgun abusively and is using the same IP to send emails you may get some problems.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Waste of time and money
Bewertet am 1.9.2023
I've worked for quite some time with Apollo where they referred me to use a mailing service such as...
I've worked for quite some time with Apollo where they referred me to use a mailing service such as Mailgun to expand my email sending cap to over 200 emails/day. So I did. I created the account on Mailgun, ran a couple of tests, got familiarized with the API, and developed a standard operating process around it, took me 1 week.Everything went well in the testing phase.After sending my first batch of emails LIVE (oh the timing) I got my account temporarily disabled. I get to fill in a completely irrelevant form that was supposed to confirm the "legitimacy" of my business. My business is 100% legit. I got my account permanently suspended, because why not, and who cares? It is not illegal in any country to send cold emails. I haven't received any explanation, there was no warning before starting to use the app. Waste of time and money.
Vorteile
Yes, there are not too many things left to like at the end of the day.
Nachteile
Takes a lot of time to set up and requires a serious time investment compared to its competitors.Docs are messy and outdated/inaccurate.Extorsion tactics.They disable your account for no reason.There is no support.
In Betracht gezogene Alternativen
Microsoft Outlook, Gmail, Brevo, Apollo, GetResponse, Mailchimp und HubSpot CRMGründe für den Wechsel zu Mailgun
Obviously my mistake.- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Cheap and reliable emailing service
Bewertet am 28.8.2023
It helps our bisness with providing our core services.
It helps our bisness with providing our core services.
Vorteile
It is cheap and reliable. There is no downtime.
Nachteile
If logs can be searchable by email content that would be great
- Branche: Informationsdienst
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Simple pay as you go transactional email
Bewertet am 25.11.2022
Vorteile
- Being able to pay based on my usage not a fixed price- Easy to use and well documented API- Webhooks to handle events such as bounces and unsubscribes
Nachteile
- Initially I had some deliverability issues but support were very helpful in resolving them- Slightly more expensive than some competitors but you get more features for that
Gründe für den Wechsel zu Mailgun
Cheaper than most and easier to set up than SES.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
Seems a good software, but slow customer support
Bewertet am 7.4.2023
Vorteile
It seems relatively easy to use. I wanted to use them because they are a cheaper alternative to use on a WordPress site.
Nachteile
I had some issues with the initial setup and the support team was not that supportive. I quickly disregarded this software as I didn't want to waste much time. It was already a week and the slow responses from support didn't help. Maybe I got impatient and switched too quickly. The software looks good, it's just that I needed to implement something quicker
Zuvor genutzte Software
Mailchimp- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Very user friendly and highly recommended
Bewertet am 7.4.2021
The process from the very start was very straightforward and allowed myself and fellow marketing...
The process from the very start was very straightforward and allowed myself and fellow marketing and development team members to grasp the intricacies and entire tool set within the platform.
Vorteile
The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.
Nachteile
The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Good software, but UI and delivery issues
Bewertet am 8.12.2019
We use Mailgun to send automated emails for people who are registering on our site and to reset...
We use Mailgun to send automated emails for people who are registering on our site and to reset passwords.
Vorteile
Mailgun is an easy platform to automate sending mail. It is really nice that you can set up alias emails so that you don't have to share a personal email on a platform, but you also don't have to set up a new email account. Mailgun did recently update the UI of the site, so it is more modern, but it could still be improved.
Nachteile
Some of the UI is still a little counter-intuitive. Unlike MailChimp, there is also not the easy interface to customize messages. We have a number of issues with the emails from Mailchimp going to spam and users struggling to find them.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Reliable base for emailing in a product
Bewertet am 3.9.2019
Vorteile
We liked the simplicity and set it and forget it nature of the product. We never really ever had to go in and perform maintenance since when we first set up the service on our app a few years back.
Nachteile
We recently had an issue of emails not getting sent out that was due to a different service we had integrated with mailgun. Because of this issue, we had wondered if we were able to go back in the mailgun logs to see the old emails. Unfortunately, the logs only go back to about 2 months or so which meant we had just lost all the old data. It would have been nice if there was some option to perform automated backups of everything or automated exports after the 2 months period.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Quality review of Mailgun
Bewertet am 20.9.2023
Vorteile
- good option to create multiple Email alias- great Apt options to manage with Other App integration
Nachteile
- Bit of struggle with UI but time to time will be used to with it.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fast, Reliable and Affordable Email Provider
Bewertet am 7.8.2020
We use Mailgun for almost 80% of our email system, we stopped providing email directly from our...
We use Mailgun for almost 80% of our email system, we stopped providing email directly from our servers due to DDOS and mailgun really helped us out!
Vorteile
The best would be their free tier, they recently changed their free tier but you still get free 1k+ emails per month. This is thier "pay as you use" tier. Very usefull if you're still new as you get all the features of a paid service. Very cheap even when you exceed the free emails.
Nachteile
I wish they have a lower tiered plan like $5 or $10 a month for low traffic sites. As a developer not all sites needs 10k emails a month.
Warum Mailgun gewählt wurde
DDOSGründe für den Wechsel zu Mailgun
Faster response to support inquiries.- Branche: Software für die Automobilindustrie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Mailgun provides reliable email delivery and tracking software
Bewertet am 29.4.2019
We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us...
We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us noticeable improvement to our email metrics and tracking. I would recommend Mailgun to others.
Vorteile
Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.
Nachteile
Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.
- Branche: Personalwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great buddy to Email MKT
Bewertet am 10.8.2022
The biggest benefit its to create easy and fast email campaigns
The biggest benefit its to create easy and fast email campaigns
Vorteile
The easy way to set up mkt campaigns and to obtain reports of each launch
Nachteile
The Visual experience its not great but doesn´t affect the app
Warum Mailgun gewählt wurde
The priceZuvor genutzte Software
MailchimpGründe für den Wechsel zu Mailgun
The price ad the easy way to set up mailgun- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Unacceptable
Bewertet am 9.9.2021
Unreliable. The one thing that an email services cannot be.
Unreliable. The one thing that an email services cannot be.
Vorteile
Not worth my time to post any pros with their software. Same functionality as competitors.
Nachteile
Our email has been down this whole morning. No explanation or response from Mailgun.
After many unsuccessful attempts to log in to our Mailgun account, we got a popup saying "We are migrating some systems" -- no warning of this in beforehand either.
Email is a very critical part of our business. We assumed Mailgun would be a reliable partner — apparently not.
Please stay away from Mailgun. I can’t recommend this to anyone having a serious business. There are more reliable and cheaper alternatives out there.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Finally, emails reaching their destination.
Bewertet am 30.4.2019
Overall great value for the free tier, 10.000 emails for free plus great deliverability and...
Overall great value for the free tier, 10.000 emails for free plus great deliverability and integration, great for Wordpress users.
Vorteile
When developing a custom PHP app or using Wordpress you often face the issue of your notifications and customer emails getting stuck or not passing the mails filters. This is a big issue, when for example you are sending out important information like an order confirmation or a ticket for your event and your users are not getting your emails or they are arriving into their SPAM folder.
Mailgun has proved superb on improving email deliverability and their logs are super helpful as well, you can track what went wrong if anything. Their interface is easy to use and to the point. Moreover, their free tier gives you 10.000 emails for use, for free. Something great for companies doing product research, I found their API easy to use and easy to integrate with my projects, Wordpress being the easiest: a plugin + an API key/secret. Regarding Wordpress I found Mailgun the best amongst options tried for email deliverability.
Nachteile
Cost of the paid tiers is pricey if you compare with the alternatives. Everything in Mailgun goes through their API, so if you need a Full UI alongside the API this might not be the best choice.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 1.0 /10
Support is SLOW and New Owners have driven down the quality of experience
Bewertet am 4.3.2022
It used to be fine but going to hell-in-a-handbasket. We will be moving to AWS SES most likely...
It used to be fine but going to hell-in-a-handbasket. We will be moving to AWS SES most likely before the month is out.
Vorteile
Simple to use for monitoring send activity logs as well as spot complaints.
Nachteile
Support is terribly unresponsive. They have been recently purchased and the new folks have instituted what appears to be automated "features" that throttle emails even when you are not exceeding paid limits.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Love Mailgun!!!
Bewertet am 1.8.2019
Allow me to remove the send-mail function away from the web-server, which can mean mail is affected...
Allow me to remove the send-mail function away from the web-server, which can mean mail is affected (classed as SPAM) because of your website (HOSTING) IP address. Mailgun fixes this.
Vorteile
Like the fact that it helps your emails avoid Spam filters, which it achieves by ensuring the IP address(s) are clean.
Nachteile
When setting up the DNS (for the first time), if you have any conflicting records e.g. spf then this may / will prevent your account from being authenticated. A 5 min job can take 5 hours of waiting. Fortunately, Mailgun support is brilliant and can spot an error and offer a fix in seconds.

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Robust SMTP API for your sites, with no comprimises
Bewertet am 27.4.2019
We use Mailgun alongside other services such as Mandrill and SendGrid, depending on our clients...
We use Mailgun alongside other services such as Mandrill and SendGrid, depending on our clients needs for their site/app.
Vorteile
Mailgun has a really easy to implement API (for devs) with a bunch of different languages support like curl, PHP, Java, etc. - Within minutes, we were running the PHP API on our app, and sending out transactional emails.
Also good for devs: the extremely in-depth official docs provided by Mailgun. Along with case examples, and demos, you'll be ready to go, even if you're a bit less experienced with implementing an API of this sort.
One of my favourite features is the email validation API, which easily integrates into your forms via jQuery, and uses the Mailgun API to validate email inputs as users type their email. We use it on all of our forms now!
Nachteile
It's worth noting that everything that operates through Mailgun is through API, unlike something like SendGrid which offers a full dashboard alongside their API. This may or may not be an issue for some people.
- Branche: Öffentliche Sicherheit
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
They Delete your account without warning
Bewertet am 7.8.2018
Vorteile
Sends emails, sometimes. Most of the time it took a while to get the emails sent.
They have a free plan, but limited.
Nachteile
Free plan is no good
Emails have delays all the time
Shared IP has issues with spam all the time, good luck sending to yahoo or other big companies
They will delete your account if they do not make money from you
Customer Service is hard to contact, and when you do, it takes them 24 hours for each response

- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
One of the best email marketing solutions price wise
Bewertet am 18.1.2018
We send email marketing to our user base through Mailgun, monitor results, and save money when...
We send email marketing to our user base through Mailgun, monitor results, and save money when compared to other solutions that are more manual..
Vorteile
We use Mailgun to send to large email marketing lists because it's more affordable than many alternatives. The UX is pretty solid and the reporting tools are nice.
Nachteile
Sometimes there are things in the report that don't make sense like an open rate dropping considerably one day and then back to normal. We can't really tell what caused that. Also the open rate is lower than other tools that are not marketing based. So perhaps they're tagged as marketing server. Not sure there's any way around that and they take email server health seriously

- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Paid for a service, denied because suspicion of fraud
Bewertet am 30.6.2023
Wanting to send only notification emails to our users through Mailgun, our very bad experience with...
Wanting to send only notification emails to our users through Mailgun, our very bad experience with the support team killed any interest for the product.
Vorteile
Mailgun was easy to set up, straight from Heroku. It worked well for some time.
Nachteile
Despite a paid plan and all the proofs the Mailgun staff could need, they restricted heavily our ability to send mails to our users through SMTP.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Decent Transactional Email Service with Great Dashboard and Logs
Bewertet am 19.4.2018
Vorteile
Easy to set up; attractive log and web dashboard UI that makes it easy to track and identify bounces and errors
Nachteile
Cost isn't as attractive as some other similar alternatives (i.e. SparkPost); customer support is sometimes hit and miss on the level of helpfulness/knowledgeably they provide
- Branche: Informationsdienst
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Excellent mail log makes tracking mail activity simple
Bewertet am 24.9.2018
We run software that includes both manually sent as well as automated email. Inevitably, users will...
We run software that includes both manually sent as well as automated email. Inevitably, users will either not receive or claim that they did not receive an email. This quickly helps alleviate those issues and show proof of delivery with timestamp.
Vorteile
I don't have a ton to benchmark Mailgun against but it's made my job much easier when needing to track our outgoing email. At it's simplest, I can quickly search for failed email messages or confirm that email was sent and received along with the content of the email.
Nachteile
There may be a way to filter or create saved filters that I'm not aware of, but I've been restricted to searching either by an email address or by an event type (ie Accepted, Delivered, Rejected, etc.) I do sometimes have to search for a bit to find what I'm looking for.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great Email Service for Your Application Backend!
Bewertet am 11.8.2017
Our entire backend runs all of its email communications through that service, its super reliable.
Our entire backend runs all of its email communications through that service, its super reliable.
Vorteile
- easy to install and set up
- great reliability
- nice dashboard where you can check the details of every sent email
- large free email volume plan!
Nachteile
Would be nice if it offered pre-designed email templates (created on their website) with CSS etc. which you could then call via the API with some custom values.