7shifts Erfahrungen

It works great and allows the team to know and change their schedule on their mobile devices.

The price could be a little less costly for a smaller company.

I loved getting to a digital schedule that I could easily push notifcations to my employees. It really streamlined the schedule process for my business and allowed me to simplify several processes into one.

I was very happy with the software, however the only thing that made me switch was to get as many things under a single software suite as possible. We now use square for POS, scheduling, time tracking, payroll management, etc.

Everyone is able to see their shifts in real time and all in one place

Ease of using the platform is if there. Some things are not user friendly. Can’t print unless published etc

team responsiveness if there is ever a question or problem, upgrades, ease of use, GUI

Some of the features are a little hidden

Responsiveness. Ease of use. Employees not complaining for once!

With scheduling, we have staff that want to have the same recurring shift week to week. This changes often so having a template for a time period versus just a person is proving difficult. Staff keep saying "but I thought that was my shift every week?" What's happening is, they offered their shift to someone else so when we copy the prior week to a new week, the wrong employee gets assigned the shift. This is getting hard to manage.

Need the ability to print out day schedules the same way weekly ones look. We print our schedules out daily and assign breaks from them plus we leave notes about the day. Currently the only option to print a day view is in list mode and that does not show you visually where holes in scheduling are. We did find a way around it by printing the day view from the manager dashboard but that prints out the website not just the schedule.

We close out pay periods but they are still just sitting there as open, so that's confusing.

I wish we could name our group chats and create multiple versions with the same people. We like having group chats around topics to keep messages separate and easy to reference.

We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.

The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.

Ease of use, lay out, certain reports. Ease for staff to communicate and input their availability and time off requests. It is user friendly on the front end.

Better labor forecasting, actual v forecasted, Day part labor separation ( lunch v dinner) and real-time labor v forecasted v last week ( or last quarter or last year). Being able to break down the sales by day part along with labor would be fantastic. Also the "optimal labor" tool is pretty weak and the graph used is not helpful.
Tip pooling or tip reporting enhancements. I have three cashiers on, having them the program able to split up the group tips by hours worked on that shift.

The scheduling portion is pretty easy. I like that I can copy from one week to the other, and that I can get a "warning" if someone has asked for time off or is not available. The newer on-boarding package features are really helpful. I like that we can add time off policies. The announcement feature is nice and I like and that it has read receipts. There are quite a few features to 7shifts, and I don't even use all of them, but it's nice to know they are there. Overall, 7 Shifts helps me to keep organized and streamline my processes. It saves me a lot of time!

I like to print off the time off calendar so my staff can see who has time off, but it is not currently printer friendly. I have to take a screen shot of the page, then crop it and print. I wish the calendar could be downloaded as a PDF.
We often have glitchy issues with the 7shifts app. For instance, I never get notified of time off requests, even though I have push notifications and email turned on. My staff often tells me that they can't swap shifts because the app is glitching out.
I also wish that if an employee is flagged "sick" for their shift, but their shift got covered, that the app would not send me, and the person who is sick, notifications that they haven't punched in for their shift. That is very annoying.
I am not a fan of the new time clocking reports they are trying out. It is confusing and does not provide a clear picture of total hours nor can I print off a time sheet for someone to correct. It's not a good "update" at all. I think 7shifts has so many features, and they seem to be always adding new ones, that they might be having a hard time optimizing the ones they already have.

A clean, well designed program that anyone can learn to use.

As with any and all scheduling systems these days the updates can be slow to finish and problematic if not applied after business hours.

Seeing the schedule, access to your pay stub and seeing how much you made after your shift with tax taken out ( depending on your state)
Notifications when schedule changed. Notifications when your shift starts in an hour 🙌, access to pay stubs easily, you can see whos scheduled when and get their contact as needed . Also great for communication between the team!

Not sure if its something on our end ( probably is) but we changed systems and now use spot on . And we no longer can connect timesheet or or see the paystubs.. cant verify vlock in. Its not connected.
Weve been told it will take 2 weeks to transfer everything over and its been over 2 - 3months . Not sure if thr system we use doesnt want to connect or if its something on our admin office end .

I really like the communication aspect, as well as the opportunity to give employees independence in arranging their schedule with “time off” and “availability”

It is sometimes slow and lagging, which makes it difficult to communicate with employees at times.

Ease of use. Very simple to create schedules and send to the team

Doesn’t always update in real time for clocked in team members

This app is not only incredibly user-friendly but also impressively efficient. With its intuitive interface, I've been able to streamline scheduling processes, saving valuable time and ensuring seamless communication with my staff. The real-time updates and notifications help to foster a more cohesive and productive work environment.

We have experienced occasional glitches or technical issues but they were resolved quite quickly.

7 Shifts does a fantastic job of creating an easy space for communication, scheduling, and employee accountability.

Some of the payroll and tip pooling functions can be a bit limited for us.

Ease of use, employee accessibility, real time sales update

EMPLOYEE SORTING BY FIRST NAME! EMPLOYEE SORTING BY FIRST NAME!!!

Ease of use and effectiveness - real time messages/shift updates that can reach multiple users.

Wish time clocking management was part of the free membership.

Ease of use between desktop and mobile, with the features I need in running a cocktail bar.

The events feature, which I use heavily can be a little glitchy.

Streamlined scheduling with templates, drag-and-drop, copy-forward options
Improved communication with built-in messaging tool
Restaurant-specific features (payroll, reports)

Potential integration issues with third-party apps.

I love how easy it is for me to check my schedule, update my availability, put in time off requests and communicate with team members. It’s super easy for our team to stay connected.

I don’t like that it will log me off randomly, since it is something that I use every day. I also don’t like that the hours tracker has just stopped working. It was a great way to track my finances and budget.

It is easy to use and has made things easier with the Toast integration. We switched from Jolt to 7 shifts and have much more control over metrics and tying everything together with the Toast integration. Task lists are easy to create and use. Event calendar helps us communicate events to staff

Labor tracking and scheduling hours are confusing and dificult to determine how those numbers are calculted. They dont align with Toast, so we can never figure out how 7 shifts system is coming up with the labor numbers from the schedule. It is difficult when salaried employees are included on the schedule and Toast caluclates differently

Ease of access to message staff, see who is punched in, make changes in real time. The announcement feature and the log book feature.

The budget tool is very confusing and not easy to navigate.

7 Shifts allowed me to schedule and communicate with my employees, track vacations and track labor costs for the restaurant.

I think that the labor cost tracker could be updated in order to better separate BOH and FOH labor costs as separate entities.