Outreach

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300 Bewertungen

Scott
Scott
Gesamtbewertung
  • Wöchentlich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 10.0 /10

The best outbound sales platform, period.

Bewertet am 10.10.2017

This software is responsible for revolutionizing our outbound sales process, and it will continue...

This software is responsible for revolutionizing our outbound sales process, and it will continue to be the best tool for us for years to come. I've evaluated other options but always came back to Outreach because it's the full package.

Outbound sales is extremely scalable with this platform, and running a sales org on it is amazingly easy to manage.

Vorteile

I love that this software is so heavily focused on outbound sales. This isn't marketing software that you can adapt to sales, this is software created and built for sales organizations. That fact is very obvious in the way they implement their features.

Outreach always leads the way in terms of feature innovation, and they continue to offer the best outbound email settings to truly automate your process. You can drop 1000 prospects into a sequence, throttle it to send 100 per day, set it to resume OOO replies after a few days, and set it and forget it. Just set up a schedule, make sure you exclude national holidays, and you don't have to touch it ever again.

Something they also do better than anyone is their task management. I frequently have a task as a step in a sequence (I.e. Connect with the person on LinkedIn), and when a prospect hits that stage it creates a task in the system. This happens hundreds of prospects at a time, but when you start your tasks it takes you into this workflow that lets you call/email/take notes on the action and just click next to take you to the next one. Really lets you get in the flow, and is an amazing tool for inserting a manual task into a sequence that you can still get through quickly.

Some examples of awesome features include:

1) Auto resume OOO
2) Fallback text in the templates
3) Automatically skip holidays
4) Phone call integration so you don't have to leave the app

Nachteile

I don't know that there are any cons. The only one that I can imagine is that when you start fresh on the system, the interface can be a little bit daunting. There are actually a lot of settings, and if you don't understand the hierarchy or what you use for what, it can get very complicated.

Thankfully they have good customer support and a LOT of good documentation, so it's not that bad if you spend some time learning it.

Cornell
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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  • Weiterempfehlungsquote 10.0 /10

Sales Development

Bewertet am 17.7.2021

With Outreach, we're solving the tedious work of outbounding by equipping SDRs with the powerful...

With Outreach, we're solving the tedious work of outbounding by equipping SDRs with the powerful tools to mass scale their outreach efforts. Previously this work was done in spreadsheets with manual emails and just Salesforce as the CRM tracker for contacts. With Outreach, emails are automated, prospect statuses are automatically updated. We've saved significant time with Outreach. There is a steep learning curve because the tool has various nuances that require training.

Vorteile

Sequences is what makes Outreach so powerful. The fact that you can time, automate, and blast various emails to prospects using custom variables for a personalized feel is what makes Outreach so powerful. My role requires me to send mass volumes of emails to specific personas at various B2B companies. Most people don't respond after just 1 email. By loading multiple folks into a sequence and blasting that sequence has saved me significant time.

Outreach also acts a CRM that keeps track of all communications. You can use filters to find specific prospects who have been sequenced or if they've been opted out or if they're in a specific stage in a sequence. These custom filters enable for specific targeting and tailoring.

Nachteile

Outreach does require level of training to some extent that isn't straightforward. For example, knowing how to load sequences, or create triggers, or how to automate certain tasks does require some playing around that is not intuitive unless you have some training. Our organization needed some 3rd party training for us to actually grasp the various aspects and nuances of Outreach. Without that 3rd party training, we would've made numerous mistakes and probably wouldn't have utilized the tool to the maximum efficiency.

In Betracht gezogene Alternativen

SalesLoft

Gründe für den Wechsel zu Outreach

This was primarily a price initiative. SalesLoft was a bit more expensive than we would've liked and my team only needed one Outreach license.
Matt
Matt
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
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  • Weiterempfehlungsquote 0.0 /10

I hate to write a negative Review but... this experience was so bad I hope to help you pick...

Bewertet am 20.8.2022

Their sales team was bad and initially we didnt sign up, then after trailing another and also being...

Their sales team was bad and initially we didnt sign up, then after trailing another and also being frustrated with that one, we made a stupid decision to just go with Outreach, forced to buy their video onboarding, their support takes forever to answer and most answers are incorrect, when their software crashes they have a robotic response that their team gives which is reboot, they will tell that over and over, when in reality their app fails because of mismatching data on the import that they can't handle correctly. They put me on a call with an Advanced Success Manager after I complained and she was so new, she knew nothing and wasted my time for 15 minutes, It got so bad I had to get involved and it was obvious that they weren't going to be a good fit for us and they admitted however, I asked if we could jsut part ways friends, cancel our agreement, they refuse to let us out of a $26,000 contract. KNOWING we won't use it and knowing that their team said its not a good fit.

Vorteile

nothing. After 3 months I am walking away from a $26,000/yr contract they will NOT let us out of, so I am STILL Paying and we are NOT going to use this trash of a platform. They do NOT care about you as a client.

Nachteile

Using this software cut our call volume in half, we had our WORST sales month in 2 years, we had so many problems getting set up, their software crashes, notes fail to save, hubspot integration is a joke, stand alone you lose features like deal pipeline, you can not sort by last time called, their throttles don't work as explained, cannot text, the list of cons goes on and on...

Aaron
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 9.0 /10

If you get out of your own way it's fantastic

Bewertet am 3.4.2020

Outreach has been fantastic but adoption has been the biggest issue we faced. If adoption is done...

Outreach has been fantastic but adoption has been the biggest issue we faced. If adoption is done well it will absolutely lead to better conversions of leads and revenue.

Vorteile

Outreach is extremely customizable and enables you to focus your time better by automating the tediousness away from prospecting and focus on the message and conversations.

Nachteile

Honestly it can be somewhat complex to use if you also have other tools that serve some functions that outreach allows. The best way to utilize in my opinion is to spend a ton of time up front to get the functionality the way you want and use as your exclusive tool for prospecting (aside from Sales Nav and that sort of thing)

In Betracht gezogene Alternativen

SalesLoft

Warum Outreach gewählt wurde

ToutApp was essentially a mass blast email tool and led to SDRs becoming spammers

Gründe für den Wechsel zu Outreach

Functions and reputation
Elli
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Essential for our ABM efforts

Bewertet am 27.5.2024

Vorteile

I use Outreach on a weekly to monthly basis to bulk email groups of customers who have been specifically pre-selected and then uploaded onto the platform. Outreach is super intuitive. I can write my outbound email sequences, with follow up emails attached, set when they're to be sent out, the space between them, whether to tie the contact information to that in Salesforce. Then within a matter of clicks I can have one email sequence sent out to hundreds of contacts. Makes ABM so much easier for us.

Nachteile

Nothing of note, it's not super easy to pick up initially but requires minimal training.

Vas
Vas
Gesamtbewertung
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 9.0 /10

Terrific sales tool for those seeking long term growth

Bewertet am 15.6.2021

Vorteile

Fast learning curve. Gets reps out of SalesForce and on the phones. Great support.

Nachteile

Leans on the expensive side. Requires integration (time+money commitment) that simpler CRMs don't require.

Morgan
Morgan
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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  • Bedienkomfort
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  • Weiterempfehlungsquote 10.0 /10

Outreach Multiplies Each of Your Employees by 10

Bewertet am 21.1.2021

The Outreach onboarding is rather extensive, and if you're a hands-on A type I don't necessarily...

The Outreach onboarding is rather extensive, and if you're a hands-on A type I don't necessarily think you'll get much out of the onboarding. I found doing it side by side a written article was my favorite approach to learning.

Vorteile

Outreach is a product that has blown me away. It's every Director and Manager's dream when it comes to sending e-mails and keeping up with annual engagement with customers of any lifecycle. From Sales to Customer Service to Marketing, Outreach can help every member on your team.

For years I A/B tested e-mail subject lines and calculated this on an excel spreadsheet. Outreach does it for me. I have increased my cold e-mail sales open rate from 25% to 60%! The e-mails look personalized and don't look like any other e-mail campaign. Even the signatures are consistent.

The LinkedIn feature allows people on teams/enterprise to engage within the platform. For others it takes you to the person's page in a new tab. It makes it easy to increase engagement trifold in this manner by creating sequences (day 1 call, day 2 linkedin, day 3 email, etc.).

Nachteile

One improvement would be a better LinkedIn integration. I wish the Sales Navigator e-mails fed through in order to create a task in SalesForce just as an e-mail through OutReach does.

There absolutely needs to be more personalizations (i.e. Dear {{first name}}, Hope you're having a great {{day_of_weeek}}). Which, this seems rather simple to code. Any real time data should be in there. Instead I have to do a long {{if/then}} that takes forever.

Tanice
Tanice
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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  • Weiterempfehlungsquote 10.0 /10

Best Sales software I have ever encountered

Bewertet am 17.11.2021

Vorteile

What I like the most about this software is how engaging and User friendly it is. The software is clear and concise which allows greater ease of use especially now, due to the restrictions of the Covid 19 Pandemic, and most things now being mostly online. This software provides "from a pin to an anchor" where sales is concerned. If you are in sales, this software is the best solution for you to move forward with your company and a greater way to maximize generated profit.

Nachteile

What I least enjoyed about this software is can be very time consuming getting to know the various aspect of it.

'Rowdie' Mitch
'Rowdie' Mitch
Gesamtbewertung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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  • Weiterempfehlungsquote 2.0 /10

Terrible customer service. Great product.

Bewertet am 2.4.2018

I really enjoyed the software, what a great product. My first salesman was amazing, but as they...

I really enjoyed the software, what a great product. My first salesman was amazing, but as they scaled, we became a small account to them and really got treated like it. Stay away if you are looking for a great vendor experience, but if you are looking for a great product with great automation tools and email sequences... Outreach was the best we could find.

Vorteile

Wow, its an amazing product. I really enjoyed using it and it did win me alot of business. Alot of automated tasks which was amazing. Also their email management and manager permissions was incredible. Overall really simplified my teams day.

Nachteile

If you are a small company... expect to be treated terribly. We got random bills, and NO response from billing or their cusotmer support. You would get the runaround all day long. Seriously terrible experience even caused one of my employees to lose morale which isn't ultimately all Outreachs fault, I will take some accountability... but she wasn't getting her job done and couldln't get replies from Outreach. She was the manager supposed to control how many seats we had and manage costs... With an unresponsive team and random invoices with no explaination it became discouraging.

I would highly recommend using the product if their sales team was ethical and their support would RESPOND. We got way overbilled and cancelling the account was even a hassle.

Erika M.
Erika M.
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Outreach Review

Bewertet am 16.7.2019

I like the software, just wish I had the ability in my organization to skip tasks when necessary,...

I like the software, just wish I had the ability in my organization to skip tasks when necessary, create more custom messages, or have the ability to do more of an email only sequence occasionally.

Vorteile

I like that this software makes it easy to reach out to prospects of any industry in a timely manner. You can put prospects in email sequences, set future tasks for prospects that you want to reach out to later, send one off emails/bulk compose emails with customization of their names or accounts for example, and even make calls to the prospects directly from the application.

Nachteile

There seems to be a lot of small bugs in the software that prevent you from calling the prospects occasionally and the sound quality of the calls sometimes is a little hit or miss depending on the day. In my organization sometimes getting the prospects in sync with salesforce can be a hassle to get credit for the call that you just made if you have metrics. Also having this tool controlled by corporate limits the ability of customization in the sequences, emails sent out don't always work as well as ones that are customizable.

Lauren
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 7.0 /10

Outreach

Bewertet am 19.4.2023

Fairly positive

Fairly positive

Vorteile

Outreach allows me to effectively maintain workflows

Nachteile

Having to close out of current sessions and restart due to connectivity

Tushar
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Great assistant to sales folks

Bewertet am 14.2.2023

Vorteile

Integrations and ease of use. It makes managing your reach outs much easier and saves you a lot of time. It makes the entire sales cycle streamlined.The analytics part gives great insights into the performance.

Nachteile

There is nothing I have disliked so far in this tool. Even the UI has improved with recent changes

Christian
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Sales Engagement Made Simple

Bewertet am 21.7.2022

I have used some alternatives to Outreach but think the ease of use and some powerful organizational...

I have used some alternatives to Outreach but think the ease of use and some powerful organizational and engagement features make this the best sales engagement platform for SaaS sales.

Vorteile

The ability to track email opens and a customers engagement level, and using features like tags to better organize myself to follow up with accounts at the best possible times in their buying cycle. Easy integrations and syncing with G suite and Salesforce.

Nachteile

The software is somewhat rigid in customization. Different team members were using different features and workflows and there was a lack of ability to customize certain workflows and tracking.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 6.0 /10

Great "outreach" software that makes calling and emailing a breeze

Bewertet am 6.11.2018

Overall Outreach is a great sales tool that any organization with sales folks should consider. The...

Overall Outreach is a great sales tool that any organization with sales folks should consider. The ability to blast through dozens of calls in a couple minutes is really handy. Also the reporting/tracking of the successful emails makes it easy to see what's working and what's not.

Vorteile

+ Lots of sales insight available (what sequences/emails are more effective than others)
+ 360 view is a great dashboard for any sales user where you can see your upcoming tasks (emails, calls, etc.) and process through them
+ Love the ability to be able to submit a quick question to the support team from the UI
+ You can tag prospects, calls, etc. which makes finding them a lot easier
+ The support team is very responsive to fixing issues and helping with training gaps

Nachteile

- Notes on the account/company level don't work well (you enter notes on Mike Smith at Microsoft and those notes don't consistently show up for others at that same company)
- There definitely are bugs that make some of the processes annoying
- The interface is very busy. Would be nice to be able to customize what I see/don't see (perhaps this is allowed at the admin level)
- Outreach needs to differentiate between Email Opt Out and Phone Opt out. Currently, if a prospect opts out of emails, we can still legally call him but Outreach wont let us sequence them because there is only one Opt Out within outreach. Hopefully this is fixed so we can still call folks who opted out of emails, but are open to calls.

Abhinav
Abhinav
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Outreach solves your purpose of everything related to Sales activities and reachout

Bewertet am 14.10.2022

It has been a great experience working on outreach when you can schedule you tasks and tracks...

It has been a great experience working on outreach when you can schedule you tasks and tracks reports accurately

Vorteile

1. Ease of usage
2. Loads of features
3. Scheduling of tasks
4. Inbuilt phone calls
5. Automation scheduling of emails

Nachteile

1. Phone numbers not available for APAC region
2. Impossible to opt in any of the opt out contact so you have to manually send emails directly through gmail to all opt out contacts

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Outreach your Prospects

Bewertet am 10.5.2022

My SDR team at first was hesitant but now loves the workflows.
Seem to be booking more demos now.

My SDR team at first was hesitant but now loves the workflows.
Seem to be booking more demos now.

Vorteile

Use of use and easy integration with Salesforce.
Separate prospects and Accounts
Awesome reporting tools
KPI made easy

Nachteile

No Voice mail drop
Difficulty with incoming calls
Support takes forever to get back to you

Keven
Keven
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Selling without Outreach is selling with a handicap.

Bewertet am 23.11.2021

Vorteile

I just started using Outreach and it's saved me so much time from manually sending emails.
It also helps me organize my tasks which is critical for success.
It's helped me closed more deals.
Selling without Outreach is selling with a handicap.

Nachteile

Connectivity issues happen once in awhile but it's not bad.

Timea
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Best tool in its category

Bewertet am 18.8.2021

Overall, I would choose Outreach any day over the competitors and recommend it to others.

Overall, I would choose Outreach any day over the competitors and recommend it to others.

Vorteile

Outreach suited our needs the best out of other tools in the market. It is very comprehensive and integrates with other tools in our sales enablement stack seamlessly.

Nachteile

The reporting function needs improvement; too much data and not the right metrics - it would be good to see output through the full funnel instead of standalone metrics. Also, calls connected should exclude voicemail.

In Betracht gezogene Alternativen

SalesLoft

Zuvor genutzte Software

Mailshake
Pooja
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Prospect Management Tool

Bewertet am 17.5.2022

Eventhough UI is not simple yet once learnt, it's a great tool to manage all email cadences and...

Eventhough UI is not simple yet once learnt, it's a great tool to manage all email cadences and managing the Prospects/ Leads and Campaign

Vorteile

Great Sales Cadence for effective Lead Management
Detailed Email Analytics for Campaign Management

Nachteile

Inability to integrate with Google Sheets and only allows upload thru CSV
Takes time for User to familiarize themselves with the Tool UI

In Betracht gezogene Alternativen

SalesLoft

Gründe für den Wechsel zu Outreach

Because of it's better email cadence feature
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Very easy to use, but frequent outages

Bewertet am 5.8.2022

Vorteile

Super easy to use. Any feature you need is easy to find with their intuitive, reactive UI.

Nachteile

Frequently goes down for periods of minutes, and in rare circumstances hours. On top of this, it can be hard to find certain information when you need it. (why can't I see amount of time certain prospects have opened emails)

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great tool for automating sales prospecting

Bewertet am 19.10.2019

This tool helps automate email-based prospecting and marketing so your sales team can be more...

This tool helps automate email-based prospecting and marketing so your sales team can be more efficient.

Vorteile

I like the fact that Outreach has a wide array of functionality from email tracking, to email sequencing, reporting, and calendar integration. It serves a bunch of fundamental purposes for any sales team.

Nachteile

The biggest drawback of Outreach is the initial adoption and learning curve. It can take about a month or so to fully learn the ins and outs of the solution. Make sure your company invests in training when you roll this product out!

Kevin
Gesamtbewertung
  • Branche: Industrieautomation
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Outreach has made a huge impact for our team!

Bewertet am 6.1.2022

Vorteile

The sequences in Outreach have been the most beneficial tool for our team by far. With a little work on the front end, you can streamline your workflow for the next two months whether its by prompting yourself to call a customer or sending an automated, pre-typed email.

Nachteile

My only problem with Outreach has been not having the ability to create sequences for myself but I think that is an issue with the access our company allows us.

Michael
Michael
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Amazing software that immediately generates return on investment

Bewertet am 27.12.2018

Their customer success and new customer install team is AMAZINGLY good. It's a complex solution,...

Their customer success and new customer install team is AMAZINGLY good. It's a complex solution, but that is also its power. Any question I asked was answered immediately by whatever level of support was required.

Vorteile

Ability to setup complex user journey sequences for multiple personas, it's ease of setup and use, and that our inside sales team says they CANNOT work without this solution. We increased our rate of meetings set immediately and already have generated enough revenue to pay for the system many times over. It is not the cheapest solution out there, but you get what you pay for.

Nachteile

The reporting could be more robust, but we pipe all the data in SFDC and use the reporting tools there.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Risikokapital & privates Eigenkapital
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

The customer engagement platform of the future

Bewertet am 13.12.2021

Vorteile

Outreach is absolutely loaded with features and different methods for prospecting and engagement.

Nachteile

The interface does not always respond to commands but usually it just takes a quick refresh.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marktforschung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Excellent software for sales teams

Bewertet am 16.11.2022

Vorteile

Multi-touch sequences, email templates option, account management, and AI helps in pausing and adjusting email sequences, and Integrated sales dialer

Nachteile

Annual contracts and very expensive for SMBs Integrated sales dialer