HubSpot CRM Erfahrungen

Hubspot bietet wirklich alle erdenklichen Funktionen, die man so braucht, und es gelingt, diese in einer Oberfläche unterzubringen, in der man sich nach einer kurzen Einarbeitungszeit sehr gut zurechtfindet. Ich liebe es, damit zu arbeiten!

Nachdem der Start sehr einfach und auch günstig ist, ziehen die Preise dann im weiteren Verlauf (Mehr Nutzer im System, mehr Funktionen) deutlich an. Aber Hubspot ist sein Geld wert, denn es spart im Alltag viel Zeit und bringt Tools wie Social Media Planung und Newsletter-Versand gleich mit.

Seit dem wir im Team arbeiten und Veranstaltungen organisieren, ist HubSpot das beste Tool bisher

Ich finde es unglaublich Umpfangreich, was gut ist aber was die Sache auch extrem kompliziert macht

HubSpot CRM allows us to care and support the most important and the heart of our organization that is our customers. We have been able to achieve a very solid relationship with our customers thanks to HubSpot CRM interaction and customer management tools. It makes it easy to offer not just services but personal and professional support services at a very simple and cheap way yet very effective. Whether is meeting our customers virtually or communicating through live chats, HubSpot CRM has allowed us to reach our customers more effectively.

Am very grateful to HubSpot CRM for the experience am getting. For now, i have nothing to complain about it.

I love the HubSpot platform. It's well designed, user-friendly and a very effective CRM tool. Pound-for-pound, dollar-for-dollar, HubSpot provides the most value of the business tools that I use.HubSpot is

I really don't have any major cons for the HubSpot CRM service. The only note I would share with is that I have to re-log in at times but is a very minor inconvenience.

I like this tool for being an all-in-one tool designed to help businesses attract visitors, convert them into leads, and close sales. Offering a wide range of tools, such as CRM, marketing automation, data analysis, content management, social media and more. It offers its wonderful focus mainly on inbound marketing, which involves creating valuable and relevant content to attract customers naturally.

Despite being a robust platform, HubSpot may have certain limitations in terms of customization and specific adaptation to the needs of some companies, the cost and the value that HubSpot can bring to your company before choosing a plan Take advantage of the analysis tools to Continuously improve your marketing and sales strategies.

HubSpot CRM features are very clear and simple to interact with. We find it very valuable when offering our customers with support services as it allows us to simplify ticketing and live support through live chatting and meetings. It has super interactive dashboards and reports which gives us visibility on every single customer interaction and with this information, we are able to do follow ups in order to ensure every customer case is solved and they are all satisfied.

HubSpot CRM has been answering all our calls and has at its best performance when it comes to helping us maintain our customer relationships.

A notable impact we have seen with HubSpot CRM is how it allows us to bring together and unify our customer service systems into a single platform which is easy to manage and control. With this, it becomes easy to do follow up on customer tickets and requests to ensure that all our customers get the support services they are looking for. It allows us to speed up our response time and the live chatting function gives our customers an easier and faster option to reach out for assistance.

It has all been gains with HubSpot CRM and nothing have fallen short to amaze and satisfy me.

Better customer engagement results to more beneficial relationship with customers and HubSpot CRM has been the product helping us achieve this. It offers us with the most reliable link up with our customers allowing us to interact through meetings and live chatting and other ways. For better follow ups on customer requests and tickets, HubSpot CRM gives us access to very insightful reports containing all the details about a customer who has reached out for our services.

Am getting quality time with HubSpot CRM and it has been so good i cannot find anything to like least about it.

The email marketing tool is very robust, almost as good as Mailchimp (but falling short in design options). The ability to upload PDFs and other documents brings two benefits: not having to re-edit permalinks when you do file changes and, most important of all, tracking. Hubspot allows you to track document opens, which is useful to measure lead engagement and segment further.

The service ticket is very good and allows and admin to track the team. The CRM app is as good as any other. The Gmail add-on is great for tracking, as is the Outlook plug-in. However, at my time of use, the outlook plugin was only available for Windows.

Customer support was top-notch, too. The few times I had some issues, I had access to a huge library of FAQs sites, and the chat support was quick as well. They do tend to try to upsell you some features while they help you, but it is not too naggy.

The amount of emails you can send is directly related to how many contacts you have. If you send a lot of them per month, you will need to increase your contact list to twice of what you have, just to be able to send more marketing campaigns. Business who send heavily segmented mails depend on this for dear life.

Hubspot is absolutely great as a CRM so long as you plan to use another tool for actual deal flow -- if your goal is to track names, contact info, notes, and docs, along with email traffic, Hubspot is perfect.

Hubspot also has about the best import and export capability, and the auto-linking to external domain logos is wonderful -- really great job of minimizing contact updates.

Like almost every other CRM, Hubspot *lacks* the capability to drag and drop tasks to plan your day or week -- so managing deals is next to impossible and salesforce too expensive.

Pipedrive has some ability to do so, however, only across stages of the deal and not within the stage; if you don't mind shelling out a few dollars, Pipedrive also has better Trello and other integrations, e.g., looking up a contact in Trello to manage the deals.

The email campaigns, customer management, sales campaigns and customization.

The price you need to pay to put together an email sequencing campaign. Last I checked it was $400 a month to enable that feature. That's my only issue with the software. Other than that I love it.

We've had both the premium and basic plans of HubSpot and for what we need/use, the basic level is more than sufficient. It's a fantastic value and gives lots of options with a very clean interface and usability.

The single only premium feature we would utilize for our structure would be having multiple pipelines, however, for something this relatively small I couldn't justify the huge cost difference of upgrading just for that essentially.

Keeping track of the customers that we deal with is the best thing in Hubspot for us. Each customer has a contact card created where we can add all their details, but also customise our own fields like the product prospects we have (what we are trying to sell to them), then the products they have bought (hopefully). This helps us to better understand our clients and keep on top of current users and potentials. In the Sales Starter, being able to use sequences saves a huge amount of time with email follow ups and has lead to more sales as it can automate different messages going back out to the customers if they don't reply.

The full integration with calendars and email is simple if you have a Gmail account, but is trickier if you have independant emails. We can get our emails synced up and use the Outlook integration well, but you can only get the Calendar integration to work if you create a full Gmail account.

One of the pros with Hubspot is that your organization can operate out of one system instead of stitching together 4-5 management tools for sales, marketing, and admin.

The price point is really high when you start to get into all the package options and features. Users can certainly stitch together a cheaper monthly bill by using multiple dedicated services.

- Easy to implement
- Automated our sales process
- You can customize the fields as per your requirements
- The system is not that buggy except for last month couple of issues for the software

- Marketing automation is a little faulty as you can not get accurate data from Hubspot. Hubspot data and google analytics data shows the difference.

- Customer Services is not that trained, most of the time I ended up with finding a solution with my self