Sage Intacct Erfahrungen

I find Sage Intacct to be an excellent tool due to its flexibility, impressive dashboarding capabilities, and seamless integration with our existing software. It empowers us to automate tedious financial tasks such as billing and order management, thereby freeing up valuable time for more important activities.

Obtaining official support for any problems encountered while using Sage Intacct is a time-consuming and arduous process. The procedure for submitting a support ticket is unnecessarily complicated, which adds to the frustration of seeking assistance.

Sage Intacct has become the backbone of our financial management operations. The program's robust accounting and reporting capabilities are outstanding. I appreciate the flexibility it offers in creating custom financial reports, providing a tailored view of our organization's financial health.

While Sage Intacct excels in financial management, enhancing the mobile app's features for on-the-go access would be beneficial. Adding more comprehensive functionalities such as invoice approvals and expense tracking on the mobile platform would improve accessibility and flexibility.

I like the fact that it is browser based through the cloud which makes access quick and easy. The modules that I use the most work very well such as Accounts Payable and Time and Expense. The General Ledger reporting function is very helpful and easy to use as well.

There are a few modules such as Prepaids, Fixed assets and Purchasing that we had purchased after the initial implementation of intacct that did not work very well initially. There were many work arounds and technical problems that created alot of unneeded headaches and work. Fortunately this has been fixed now for the most part and works well.

Another issue I have is the support community that I put support tickets in when I need some help. They don't seem to know the product very well and often the solutions and advice I receive is partially right or wrong altogether. There have been instances where I have just figured it the problem myself through reading articles or experimenting with settings etc.

Sage Intacct is a robust system that allows the user to manage many parts of their financials in one program.

There are almost too many parts to the system that make it difficult to teach and understand. Posted vs non-posted accounts for one makes reconciling difficult at times.

Ability to upload data. Used a great deal for Journal Entries and Input from Sales Software.

The approval of Payables link doesn't take Approvers to the proper Company level.

The ability to be able to do the accounting and financials for a multi-entity organization within one system, and to have the ability to do both individual reporting as well as the reporting for the different entities combined has been a life saver. It has saved many hours of manual work we used to do.

Certain customization options are lacking, and it is a difficult program to learn how to use in the beginning (especially if you are coming from more simple online programs like QBO). It is also expensive and may not be worth the cost for a lot of organizations.

I like having multiple dimensions to tag transactions with. This has helped us budget and forecast at a very detailed level, which has helped us understand what our variances are and get rid of extraneous expenses. We also love that it is a cloud system, which helps us be mobile and flexible with when we use it.

We were not impressed with the prepaid module as it did not work well with our processes. We decided to discontinue using it and go back to tracking in Excel.The reporting is definitely a step up from Excel, but it can be inflexible sometimes and not the best for complex reporting.

Sage Intacct's collaborative features are a big plus for me. The primary navigational ribbon located at the system's top makes clicking through to explore further a breeze. Receipt of revenue can be easily recorded, as can the complicated intercompany receivables that go along with them.

The difficulty certain managers and approvers have in searching for specific data is currently my main complaint, but I'm confident that this can be fixed with some fine-tuning.

This was great for managing the books of 18 separate entities. The ability to easily switch between companies and also create inter-company transactions (owed to/from, for example) was a HUGE time saver.

The way our company used/paid and allocated credit card charges we were not able to use the credit card part of the software.

The System is great for the user, easy to use and learn, Easy to customize to meet specific customer needs while not breaking every time an upgrade is done. Constant improvement based on customer feedback.

Support is lacking and needs a lot of attention. The support teams are not as helpful and easy to work with as they were in the post pre Sage acquisition.

Ease of use, Reduces our month end close time by several days.

Custom report writer is too difficult. Finding needed data requires support

What originally attracted us to this platform was the ability to do cloud accounting so everything was not centralized to one desktop application. We also liked how this platform could invoice AND process payments as that makes bank reconciliations a lot cleaner.

There was not a lot of instruction given around how to do certain tasks and we were not able to fully utilize this platform to the ability the salesperson pitched. This was mainly just used for financial report, AP and AR but we were told it had cash management and forecasting capabilities which we were never trained to use.

One of the things I value most about Sage Intacct is the dimensional reporting ability that Sage gives to us, which is different from the other solutions our clients have tested. Getting granular about each transaction, allowing statistical accounts to track FTEs, and being able to report BvA trends on our clients' individual locations, departments, and entities leads to better decision making and more efficient business management.

If there was one thing I would change about Sage Intacct, it would be the control over the general ledger. There were several instances where we were in the midst of training our staff, and while a minor error was made, it was not able to be undone except by reversing out the entire transaction (not simply deleted).

I like its ability to automate and streamline our accounting processes. Seamless integration with other business systems has enabled us to eliminate data duplication and reduce errors. In addition, advanced reporting and analytics give us a clear, real-time view of our financial performance, making it easier to make informed decisions.

At times, I feel that the customization options are limited and I would like to have more flexibility to tailor the platform to our specific needs.

Budgeting and financial reporting are two of the best features of Sage Intacct. With this technology, the organization will be able to use it to the fullest degree in managing its financial concerns. In addition to the numerous internal controls, the platform's connection to the cloud makes it a strong database that organizes all financial and accounting records and reports, giving auditors confidence in the reports we publish. Sage Intacct's analytics, which provide account status and comparison reports between accounts receivable and payable, are also something I appreciate. It's also convenient because it's integrated with so many other programs, making it simple to import and export data.

I find it somewhat slow, especially when dealing with a large number of invoices, and the search identifiers must be updated so that the searches are simpler than they are now and give the required results.