Zoho Mail

Email-Hosting & Mailbox-Management für Business-Anwender

Gesamtbewertung

4,5 /5
(827)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,4/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,3/5

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827 Bewertungen

Nathan
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Weiterempfehlungsquote 8.0 /10

Great if you know how to set it up.

Bewertet am 30.4.2020

It's been great! After it is set up it's a powerful software that helps fuel my business as it grows.

Vorteile

Zoho Free Mail is a great free software that has fantastic capabilities. The ability to add up to five users for free and different groups such as support, info, no-reply, etc. are powerful for freemium software.

Nachteile

It's hard to set up if you don't know what you're doing. It requires adding and editing entries to you DNS host server for your domain hosting. If you don't know what that is, you might want to consider another solution.

In Betracht gezogene Alternativen

Gmail

Warum Zoho Mail gewählt wurde

It is free and has great segmentation and group capabilities

Zuvor genutzte Software

Gmail

Gründe für den Wechsel zu Zoho Mail

Cost
Felix
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Great for basic capabilities, lacking integration with other suites

Bewertet am 9.9.2019

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth.

It's a great (free under 5 users) product​ if you're not looking to do anything fancy, and only care about basic functionality.

Vorteile

Zoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail​ or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise.

Since my only user was myself and an additional service account for miscellaneous sending purposes, I was using the "free" version, which is fully featured, but limited to 5 users. While the free version includes quite a lot of mail features, it is ultimately limited on mail storage, eventually causing me to move away. The free version also included access to some of Zoho's other products, including their contacts and calendar suite (expected with any email provider these days), as well as their office suite (think Word/Excel/Powerpoint). These were nice features to have included, but I ultimately did not use them too much, except for Contacts and Calendar.

Nachteile

Zoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are​ basically unheard of compared to Office Online (with OneDrive) and Google Docs (with Drive). Their IMAP/POP3, CalDav, and CardDav solutions are basic and fragmented, though the features are there. Furthermore, with the free account, I didn't get/expect any customer support so any problems were left to myself to fix (not many came up anyways).

Primarily, you lack integration with third parties and industry leaders with their services. They don't provide many plugins or connectors to external parties, and when they do, the options are lackluster. Don't expect to be able to automate things with Zoho.

In Betracht gezogene Alternativen

Google Workspace und Microsoft 365

Gründe für den Wechsel zu Zoho Mail

While just getting started with similar business suites, the choice for Zoho was clear, since they offered a generous free tier.
Vansh
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

A good option if you use other Zoho apps, but it's not without annoyances.

Bewertet am 29.7.2021

Features-wise, Zoho Mail does not fall short at all. It has everything you need for an email app. It just doesn't feel as refined as Gmail. Bug fixes and a refreshed, more modern UI will make the product near-perfect.

Vorteile

What I love about all Zoho products is how seamless the complete experience is. The way all the apps communicate with each other is super convenient. This integration is particularly evident between Zoho Mail and Zoho CRM. It's in the simple things, like how the email contact list is integrated with contacts/leads/deals added in CRM. I also love how when you receive an email, you can see, from the Mail app itself, whether this address is a lead, deal or just contact. It's a nice touch. The UI is also extremely easy to navigate. All buttons are where they're supposed to be, and I appreciate the night mode. It's a boon while working in low light conditions.

Nachteile

Despite its amazing features, my experience of using Zoho Mail on desktop was extremely sub-par. Everything is just slow; there's no other way to put it. The app itself takes a few seconds extra to load occasionally, but that's just the beginning. Formatting emails is infuriating, to say the least. Uploading images in between text can take minutes (these are compressed photos of less than 1MB) even on solid wifi. I often use GIFs, and these take even longer to upload if they don't fail altogether. Resizing images within the emails is glitchy. The font picker does not switch to the right font sometimes. Also, before I send out emails with images/videos/gifs, I usually send out a test to my Zoho and Gmail accounts to see if it looks alright. More often than not, the images and videos will not load on Zoho Mail at all, while Gmail would load them in a split second.

As someone who writes a lot of emails, these are not things I can put up with. Also, the UI, while dead easy to navigate, is extremely dull and boring. Gmail is leagues ahead in this regard.

I hope this is a one-off incident since I don't see many other reviewers complaining about these on Capterra. It's a shame though, because the overall proposition is so solid and appealing.

Sakthi
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good email tool for best budget

Bewertet am 21.11.2022

Very good email service provider for small budget companies.

Vorteile

Zoho provides easy management console to manage business mail accounts.

Nachteile

Zoho improves and upgraded user expectations.

In Betracht gezogene Alternativen

Google Workspace und Microsoft 365

Gründe für den Wechsel zu Zoho Mail

Budget friendly product for small scale industries.
Susanta
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Zoho Mail review

Bewertet am 9.2.2023

Overall it is a very good platform indeed.

Vorteile

Interface, Accessibility, Search types and speed.

Nachteile

Not able to configured with other offline software and no option for mail backups of download.

Sma
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great Email management for professionals

Bewertet am 11.2.2023

Really love it. Great email management app with many features

Vorteile

Ease of use. can comment and invite other peers to see a received message without forwarding them

Nachteile

small fonts. Marks are too small and only a flag sign exist. hope they can offer different signs in the future

Tembi
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Zoho works

Bewertet am 3.3.2023

Vorteile

The collaboration features with your team

Nachteile

It automatically sets up folders that automatically begin filtering your email. It would be good to be able to do this yourself.

Fisayo
Gesamtbewertung
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

My experience

Bewertet am 5.3.2023

As a content writer who needs to be constantly in touch with my clients and team, zoho has helped us with swift and efficient mailing service.

Vorteile

So far, it has been a great experience for me. This app made it easy for i, my superiors, and my team as a whole to compile and share e-mail drafts among eachother in no time. One other thing i love is the spam protection feature, it helps save my workspace from being crowded with irrelevant mails.

Nachteile

I think developers should make contents on how to use some of the app features.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good email provider

Bewertet am 21.2.2023

Amazing software

Vorteile

Easy to useFree for mostSecuredExcellent interface

Nachteile

Should be paid for for more than five users.

Andrew
Gesamtbewertung
  • Branche: Bürgerliche & soziale Einrichtungen
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Reliable email package

Bewertet am 14.2.2023

Vorteile

It is secure and reliable and the functionality fits our needs well.

Nachteile

It sometimes feel an overly complicated interface and not intuitive to use.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Great alternative to G-Suite for small businesses

Bewertet am 4.2.2021

I originally tried G-Suite in my organisation. While its powerful and well-known, I found it way too complex to install and manage in a very small organisation. Its seemed needlessly complex and required expertise to administer. I cancelled and tried Zoho and never looked back. I find it simpler and more suited to a small business. And the apps that come bundled in are a big bonus.

Vorteile

Its simple and easy to use and the the support desk has been great on the few occasions I needed it. There are a bunch of good apps that come bundled-in with the Zoho mail. Its also cheap, dependable and affordable.

Nachteile

My password manager doesn't always work too well on the login screen. But thats picking hairs a bit!

In Betracht gezogene Alternativen

Google Workspace

Warum Zoho Mail gewählt wurde

G Suite was very complicated and required a lot of work to set up. I found Zoho way more friendly and easy to use.

Zuvor genutzte Software

Google Workspace

Gründe für den Wechsel zu Zoho Mail

Easier to work with, cheaper, not owned by Google.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Verlagswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Zoho Mail's Email Splitting a LIFE SAVER!

Bewertet am 23.10.2022

We lost a specific feature that some of our email users required. Zoho allowed us to keep this feature using email splitting where those accounts are on Zoho Mail's servers as our secondary email server.This was a major solution which solved those specific users not being able to work for few hours on that day since we were able to impliment Zoho Mail and splitting within hours it was the fastest way we could implement the solution which was greatly appreciated.

Vorteile

We primarily use Zoho Mail as our secondary email server for some email accounts that require a specific feature that is no longer present on our primary email server so this was a life saver.Zoho Mail makes it easy to migrate and while we did not need to migrate all of our email accounts we are glad to know we can easily move from our primary server if necessary so we are not locked into any email solution.

Nachteile

The initial setup was a bit challenging as Zoho system assumes you want to set its server as the primary email server so you will have to ignore the constant prompt to add Zoho Mail as your MX record. I think Zoho could add an option to disable that prompt for persons who are just using Zoho Mail as a secondary email server.

In Betracht gezogene Alternativen

Zimbra Collaboration Suite

Gründe für den Wechsel zu Zoho Mail

Zoho Mail had the most userfriendly email migration solution that allowed us to migrate some of our email accounts from our primary email server and setting them as the secondary email server for those accounts.We had to implement this solution with hours when a particular feature was no longer available for some accounts who required the feature and Zoho Mail was the easiest to impliment literally within hours the same day we lost the feature.
Habibah
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best to manage domain email

Bewertet am 11.5.2021

Zoho mail is very reliable and the server uptime is 99.9% which is the first feature that i am looking while choosing the email management software. I use it for daily use and it is critical for me to have an email management that is always online. The price scheme is also not too expensive and i can afford it.

Vorteile

Zoho mail is very complete in the feature that they provide, it has an option to recovering back all the email attachment even after i have mistakenly deleted the email. It is very useful for me as i sometimes mistakenly deleting an important email when trying to clearing up my email inbox. The spam blocker also work pretty well.

Nachteile

Adding and setting a new email domain with this software is very hard and confusing for the first time i am trying to do it. It keep showing error and can not correctly even after i am following the instruction that they provide in the manual. Thanks to the customer support, i can connect it with my domain after a few times.

Rodolfo
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Cost/benefit is insane, you will always get more for low price

Bewertet am 19.8.2021

I’m able to handle all my official business communications though Zoho email, even the smtp part to send emails from my site.

Vorteile

I loved the capability of have a free tier with enterprise ready functions, how I started as a freelance and be able to setup a “virtual” team right away it was insane, be able to use different personas in one Emil in incredible.

The search functionality is amazing too, how you can filter by persons, attachment, content etc, the tus just great.

I love the spam protection, it is so good, even categorize common emails that you receive frequent, just be aware need to add those to white list. But is better that way instead of lead a spam email to reach out to you.

Nachteile

As a newby when I started, it took me some time (not much) to set up, specially the look and feel with my logo.

Trevor
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Great, inexpensive e-mail hosting for custom domains

Bewertet am 2.8.2019

My Microsoft Office 365 subscription was about to expire, so I needed to find and migrate to another solution quickly. After some brief searching, Zoho Mail came up as a reputable, low-cost option for me to consider. I couldn't find any other good competitors at this price point, so I went ahead and signed up. Migration was easy, and

Vorteile

It's easy to sign up and get your e-mail migrated over. They provide a simple web interface that does all I need it to. Zoho also provides secure IMAP connectivity, if you want to use a separate e-mail client. Zoho is competitively priced, and is easily worth the cost of entry for anyone who needs basic e-mail services.

Nachteile

The Zoho Mail design isn't particularly beautiful, as software user interfaces go, but it's functional and straightforward. A cleaner, modern UI would be nice, but I'm not complaining either.

In Betracht gezogene Alternativen

Microsoft 365

Warum Zoho Mail gewählt wurde

I switched because Microsoft Office 365 is far too expensive for my needs.

Zuvor genutzte Software

Microsoft 365

Gründe für den Wechsel zu Zoho Mail

I selected Zoho Mail over other products, because of its reputation, low cost, flexibility with payment options (PayPal), and support for custom e-mail domains.
Vijay
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Free Email sending application

Bewertet am 6.9.2022

Overall experience was good.

Vorteile

It's free to use. We can use it to send email to our friends, family members, friends and customer in which mail data is very low.

Nachteile

It has low storage data for its users. Therefore, we can not store more file on this. In this way our important files could not be remain save on this application.

In Betracht gezogene Alternativen

MailBird

Warum Zoho Mail gewählt wurde

Because i want such type of application which i can use for my personal use.

Zuvor genutzte Software

MailBird

Gründe für den Wechsel zu Zoho Mail

It's more easy to use and it's totally free.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great for simple email accounts

Bewertet am 9.5.2021

I've been using the free version for domain mail for several years now and it has been very reliable, with very few issues. I've only needed support a couple times and was able to get the issues resolved. If their documentation was more clear and everything wasn't so cluttered, I would be more likely to try out their other services as well.

Vorteile

It is pretty easy to setup a general email account. The app has a nice design and is reliable, which is why I keep it instead of other apps.

Nachteile

There are too many features and the icons are sometimes so small that they blend in with everything else, so if you don't use it on a regular basis, you can easily get lost in the app. Same goes for the website.

In Betracht gezogene Alternativen

Google Workspace

Gründe für den Wechsel zu Zoho Mail

I kept Zoho for my less important domain mail, but went with Google Workspace for the ones I need to "just work".
Benjamin
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Overall a great email solution but with it's quirks

Bewertet am 27.3.2019

We switched from an isp hosted email account because after many years the isp could not keep up with the times, were lacking ssl support, storage space was obismally small, and support took days to solve even the smallest issues where I could actually determine what needed to be fixed on their end before they could.

Zoho mail has taken all of that off of my plate, allowed me an easy way to manage most features company wide in single steps, and anytime I had a question support was always available to help, and even if their support couldn't fix problems we were having (such as the streams function) they have always been polite, professional, and eager to help any time of day or night.

If you're looking for an inexpensive but feature rich email suite for your company or even for the individual I couldn't recommend these guys more even with the minor quirks we have experienced.

Vorteile

The value for the money is obvious once you start using the software. Features for even the lowest tier paid plans include white and black lists, spam filtering, mailing lists, custom groups for email accounts, and a plethora of other things. Absolutely worth the measly cost they charge per year.

Out of the box you have full control via the admin panel to enable or disable pop or imap, create unlimited aliases per email, add signatures and company wide disclaimers to emails.

They have their own web interface, desktop and mobile applications that come included as well.

One if my absolute favorite features is the zohomail admin application for mobile which allows me to, in seconds, change any employees password if they forget it regardless of where I am.

Ssl, dkim, spf, are all available out of the box as well.

Nachteile

One of the most frustrating features of the software is the Streams feature. You can compare this to an email client trying to merge email with their own version of social media. For those looking for a feature such as this it may not be a huge issue for you, however I run IT for approximately 100 users and not a single person wants this feature, the problem being is it comes turned on by default.

Shut it off you say? If it were that easy I wouldn't be so annoyed by it. There is no admin level switch to turn off streams company wide. To do so every single user must individually log into the web application, find the streaming filter, and shut it off manually one by one...

The stream feature creates 2 folders called notifications and newsletters automatically that begins sorting mail based on zohos own specifications. If you have employees who are older and not tech savvy it is extremely difficult to train everyone to check 3 different folders (including inbox) for their mail when everything use to be located in the inbox alone.

After browsing through forums, support threads, etc it appears many companies and users have begged for an off switch company wide due to the exact same issue we still are plagued with for years now, however nothing had been done to rectify this time consuming and hassle of s "feature".

Dakota
Gesamtbewertung
  • Branche: Luxusgüter & Schmuck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A learning experience that has helped me better understand the managing the finer points of...

Bewertet am 18.6.2018

I ended up learning a lot about the finer points of running a business. By being able to set up my own FREE email server, I now have my own "place" to host all of my work related emails, organize them to my liking, and further share it with the rest of my employees. With the Streams folders, it makes general communication between employees quick and easy, and moderated for appropriateness. It's an incredibly secure way to build a platform for business related communication, both with customers, and with my own team. Overall, this is one of the programs I accredit my budding success (and sanity) to.

Vorteile

The amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.

Nachteile

I first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.

Sahid
Gesamtbewertung
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good choice for email service for enterprise.

Bewertet am 24.7.2022

For small and medium-sized organizations, Zoho mail is a useful tool that has performed above and beyond expectations. Similar to that, this application's usability is a plus. Last but not least, this mail service fulfills all requirements for individuals seeking for a respectable mail satisfaction management program without affecting their financial statement.

Vorteile

There isn't much that a low tech user can't figure out after the first setup, which needed some understanding. Email and other collaborative tools are easy to use and understand. Spam was not a problem because it is able to identify and classify messages accurately 96% of the time. I like how affordable it is to utilize my domain name for an email management system that focuses on the needs of its users.

Nachteile

The organization may expand into a new market by offering live help for mailbox installation in addition to video instruction. It was a bit difficult to implement email since the program needed professional assistance to be set up. Apart than that, using this application is straightforward. After the setting is finished, the application has been functioning without any issues thus far.

In Betracht gezogene Alternativen

Yahoo Mail

Warum Zoho Mail gewählt wurde

For better pricing.

Zuvor genutzte Software

ProtonMail

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Gesamtbewertung
  • Branche: Bankwesen
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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  • Weiterempfehlungsquote 8.0 /10

Zoho mail -webmail that is properly integrated

Bewertet am 12.6.2021

There, I handle my working life! I send/receive messages from/for the community, job openings, collaboration, organizing, and other things. That is why I appreciate the ability to tag each email so that I can easily locate it later.

Vorteile

i Use Zoho Mail as part of your Zoho One subscription. The bundle has everything I need for my business at a terrific price, and one feature that I particularly like is the CRM connectivity. The webmail client is really user-friendly, and I especially like the associated iOS version. If I'm on the road,I want to concentrate on my business messages rather than the mailing list and other distractions that clog up my Apple Mail.
The CRM integration makes it simple to keep track of emails sent to a client or supplier as part of a continuous flow.
With a clean design and a simple Night Mode toggle, they've kept up with recent design trends.

Nachteile

The procedure of configuring Zoho Mail is simple, however it can take some time to check the records, and the integration instructions may be enhanced. More interface theme options might be introduced, allowing users to customize the appearance and feel to their liking.

Ernesto Enrique
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 10.0 /10

The real best alternative for corporate mail

Bewertet am 22.7.2019

My experience with Zoho Mail has been great, with it I can review all my emails from my company as if it were any other famous email platform.

Vorteile

I could write for hours the benefits of Zoho Mail and why I like it so much.

I'll start by mentioning the user interface, it's one of the best I've tried and has nothing to envy of its competition. It has all the options that one looks for in mail, attaching files has never been so easy and the best thing of all is that it has a section where all the files that you have sent or received.

It has excellent applications for smartphones, which allow you to check your mail and have great quality, work perfectly. Also applications to manage users and configurations.
 
Simply the best option for small and large companies to host corporate emails.

Nachteile

I like all of Zoho Mail, I did not like the interface very much but a year ago they updated it and now it looks spectacular.

Jem
Gesamtbewertung
  • Branche: Medienproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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  • Weiterempfehlungsquote 9.0 /10

Underrated piece of software, with generous options for small businesses

Bewertet am 1.6.2019

Zoho has been one of the best choices we've made with our business so far, in that it provides a high-end product for a free or extremely reasonable price point. It's allowed us to professionalise our output from day one, and has a full suite of tools which you would need. I would recommend this to anyone looking to start out.

Vorteile

• For small businesses of up to 10 users, Zoho offers a free option, which isn't limited by time frame. This has been a real game-changer for us to be able to access these kinds of tools for free.
• The software has all of the features you'd expect, but also a lot of tools which are really useful for me as a start-up owner - for example, the ability to be able to schedule mail ahead of time.
• The app has been vastly improved recently, looking much cleaner, with several customisation options.
• I've rarely had cause to interact with the customer service team, but when ringing up on the phone, I get straight through and they're able to give me a solution fairly quickly.

Nachteile

• There isn't yet the ability to manage multiple domain names in one account, which would be a feature I'd like to see.
• There have been occasional periods of downtime, however, this has been only a few times in the last few years.
• When I first opened the account, I did have some problems with emails sent out going into spam, but the team have now provided some comprehensive steps on opening an account on how to avoid this.

Dennis
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How can anyone go wrong with exceptional service and support? After all, it's FREE.

Bewertet am 29.4.2016

Have utilized Zoho for a few years now. Found it available as an alternative to gmail with concerns for privacy and available support. Even though back in those times Zoho did not offer any mobile apps, I found Zoho to be be of a great value and strong potential to build a great value proposition to their users. And... My expectations came to fruition. Zoho has not let me down.

Today I had to find out why one of my messages (an important one, if I may add) was not delivered to a recipient. I copied the subject, time stamp, "to" credentials and sent it to [email protected] 12 hours later I received a thoughtful and thorough explanations (with visual data backing-up) on why my e-mail WAS delivered, but recipients server filtering out and deleting it through their spam protection. Steps were offered to remedy such instance not to happen in the future. I was "floored..."

Today I have noticed that their Android and iPhone apps are present and function very well. Integration with mail clients is a breeze to configure. "Cloud" and support of such is available and we have no issues using it.

Overall, I'm impressed with Zoho and their growing pains are very limited. From user perspective - I have not noticed any hurdles or bugs or goofy approaches to simplified mail service approach. Their new e-mail interface was not pushed onto me, but suggested to use. Still not sure if I like it and the option to revert to "old" and proven interface is still there for me in case I change my mind.

How can anyone go wrong with such service if it is FREE, I thought?! When I'm asked to provide my e-mail, I proudly spell out "@-Z-O-H-O.com" and questions follow - "What is Zoho?" My typical answer is - "One of my best kept secrets..."

I was one of the first to sign-up with gmail and am glad I discovered Zoho to be one of their first users as well. Give them a try - they are working out their support streamline and response SLAs are acceptable.

Vorteile

Free
Short support SLAs
Android, iPhon apps
Ability to scale up or down in pricing depending on your needs
Stable mail platform
Courteous and Polite associates
Cloud storage
Many options for businesses for paid and free accounts

Nachteile

None that I have found so far

Dedre
Gesamtbewertung
  • Branche: Luxusgüter & Schmuck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 9.0 /10

A simple email client that is far more superior to any other

Bewertet am 13.2.2023

I love Zoho mail. It is easy to use and even the free version has so much more functionality and support than GMail for example.Inbox management is convenient, especially the option to use aliases for different email inbox delivery.

Vorteile

I started using Zoho Mail as a free mail client that could be configured with a custom domain, and I switched with all 3 of my businesses.It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier.The voice typing is really great, especially if you are on the road and have to respond quickly and can be done via the app.The Workdrive is like Google Drive, where you can store all your documents for easy access, and you can add events and meetings to the calendar or create tasks.The collaboration feature between employees in an organization is excellent and helpful with quick chats or keeping a response history without having to email the responses back and forth between employees. Channel can be created for each department to keep them separated as well.

Nachteile

This is a straightforward email client like Gmail or Outlook, so for any additional features, such as an autoresponder or CRM, you have to use the rest of the Zoho Suite. This is expected though, and the extra features of Zoho mail make it far superior to the other email clients.