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1140 Bewertungen
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Grandios schlecht - überhaupt nicht in Deutschland einsetzbar! Nicht mit unserem Steuerrecht...
Bewertet am 23.3.2023
Keine Ahung wieso die überhaupt auf dem deutschen Markt tätig sein können. Mir wurde es leider...
Keine Ahung wieso die überhaupt auf dem deutschen Markt tätig sein können. Mir wurde es leider vorgesetzt ohne Absprache und jetzt gucke ich wie den Mist schnellstmöglich abwickeln und auf was umsteigen kann, was dem deutschen Steuerrecht konform ist. Die Grundidee hinter dem Service ist nicht so schlecht - die Umsetzung leider grottenschlecht! Kein bisschen Userfreundlich!
Vorteile
Der Support bemüht sich immer schnell zu helfen - das ist auch das einzige!
Nachteile
1. Nicht nutzbar in Deutschland - keine fortlaufenden Rechnungsnummern2. Die Reports sind gefühlt aus der Anfangszeit des Internets - Ich kann mir selber zusammensuchen wer was wann gebucht hat - alles extrem unpraktisch
Antwort von SimplyBook.me
Es tut uns Leid, dass Sie dies empfinden. Wir respektieren, dass Sie bei SimplyBook.me für den deutschen Markt Verbesserungspotenzial sehen. Zudem möchten wir Ihnen für Ihr Feedback danken! Darüber hinaus möchte ich Sie bitten, unseren deutschen Account Manager unter [email protected] mit allen Verbesserungsvorschlägen zu kontaktieren. Danke dafür im Voraus!
Gerne möchten wir zu den angesprochenen Punkten auch direkt Stellung beziehen:
Wir bieten natürlich Rechnungen in fortlaufender Reihenfolge an und die pro Tag verkauften Tickets können mit Filtern angezeigt werden. Die Preise reichen von 10 EUR und mehr, je nachdem, was Sie von dem System erwarten, da es sehr flexibel ist und Sie die passenden und benötigten Funktionen auswählen können.
Bei der Einrichtung dieser Funktionen helfen wir Ihnen, und allen anderen, natürlich gern weiter. Kontaktieren Sie uns einfach über die bereits genannte E-Mail Adresse oben und unser deutscher Account Manager steht Ihnen gerne, auch im persönlichen Gespräch, zur Seite.
Entschuldigen Sie die entstandenen Unannehmlichkeiten.
Alles Gute
Das SimplyBook.me-Team
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Bestes Booking-Tool
Bewertet am 19.7.2023
Vorteile
Die hohe Flexibilität. Der gute Support - man bekommt sehr schnell und kompetent Hilfe.
Nachteile
Die Gutschein Funktion. Es muss möglich sein, sein eigenes Design einzupflegen.
Antwort von SimplyBook.me
Hi Katja,
Thank you so much for taking the time to leave us your great feedback, it is highly appreciated!
We have added the possibility to design your own gift cards, please take a look at this article https://news.simplybook.me/make-your-own-custom-gift-cards-coupons/ or reach out to our Live chat, they are online 24h during the working week.
All the best
The SimplyBook.me team
- Branche: Medizinische Praxis
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Piyada Thai Massage
Bewertet am 19.10.2023
Vorteile
Es ist ziemlich gut aufgestellt und kurz zu bedienen
Nachteile
Was nicht geht ist mit einer Reservation 2 Betten zu schliessen. Zb Paarmassage buchen und 2 betten zu blocken für diese Zeit
Antwort von SimplyBook.me
Dear Roger
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Software für die Automobilindustrie
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Sehr sehr zufrieden
Bewertet am 19.11.2023
Vorteile
SimplyBook ist nach ewigem herumprobieren und zahlreichen Softwaretools, endlich das richtige !! Preiswert, gut zu integrieren, optisch vielfältig anpassbar
Nachteile
Als iFrame braucht es unglaublich lange zum laden. Schade außerdem dass es keine Funktion für "Aktionspreise" oder Sonderangebote gibt
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Einfach erfolgreich
Bewertet am 12.5.2023
Meine Kunden koennen via meiner Web Seite meine Dienstleistung buchen.
Meine Kunden koennen via meiner Web Seite meine Dienstleistung buchen.
Vorteile
Einfach und Service transparent. Unternehmensbeschreibung.
Nachteile
Etwas kompliziert einzurichten. Dabei Brauche ich Support.
Antwort von SimplyBook.me
Dear Michael, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly!
Good to know that our Live chat was able to help you out, never hesitate to reach out to them if you have any questions.
All the best
The SimplyBook.me team
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Guter Kallender
Bewertet am 7.11.2020
Vorteile
Viele einstell Möglichkeiten
einfache Bedienung
Vernetzung auf die eigene Website möglich
schön übersichtliche APP
Nachteile
Die Kalenderseite könnte mehr Einstellungsmöglichkeiten vertragen gerade was die Kalenderanzeige angeht.
Sobald ein paar mehr Funktionen benötigt werden wird es schon recht teuer.
Antwort von SimplyBook.me
Dear Dario
Thank you so much for taking the time to leave us your positive review, we appreciate it enormously!
All the best
The SimplyBook.me team
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
In anfänglicher Nutzung
Bewertet am 23.5.2023
Neutral
Neutral
Vorteile
Support auf den man zurückgreifen kann, nicht nur Cybots
Nachteile
Sehr komplex für Neulinge in Software Technik
- Branche: Alternative Medizin
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Einfache Software für Terminbuchungen
Bewertet am 5.3.2023
Kunden sind zufrieden Nur in der Bezahlversion wird automatisch verlängert
Kunden sind zufrieden Nur in der Bezahlversion wird automatisch verlängert
Vorteile
Intuitiv bedienbar, einfach zu erstellen
Nachteile
Englisch sprachige Hilfe,Es können keine Veranstaltungen gebucht werden, bei denen mehrere Personen zum gleichen Zeitpunkt sich anmelden.
- Branche: Sport
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Bewertung
Bewertet am 11.9.2023
Sehr Gut bin weiter gespannt
Sehr Gut bin weiter gespannt
Vorteile
Super Service, netter Mitarbeiter [sensibler Inhalt ausgeblendet] sehr hilfsbereit
Nachteile
?)!)!
Antwort von SimplyBook.me
Dear Kay, thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
Good luck with your business going forward - we look forward to working with you!
All the best
The SimplyBook.me team!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Meine Bewertung
Bewertet am 31.7.2023
Vorteile
Kostenlose Variante zum Probieren und für Vorbereitung für Buchungen
Nachteile
E-Mail-Benachrichtungen nur in Englisch für kostenlose VarianteKurze Dauer der kostenlosen Variante bis zur notwendigen Erneuerung

- Branche: Sport
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Its a powerful marketing platform and also helps with brand building not just a booking...
Bewertet am 12.12.2022
Writing this review with a sense of gratitude to the people at simplybook.me .
Writing this review with a sense of gratitude to the people at simplybook.me .
Vorteile
We offer a variety of services from hourly bookings to memberships and workshops. The booking platform offers so much flexibility to automate and report all of this in a meaningful way. It gives our customers a seamless experience and makes us look professional. Things like issuing passes for workshops with QR codes really help build our brand and create that perception. For a small organisation like ours it helps level the playing field with some big players who offer such things.What’s even better was never had a plan to introduce any loyalty programme but on seeing the feature available decided to introduce it . We slowly moved from seeing simplybook.me as an admin platform to better manage ourselves to seeing it as a powerfull marketing platform which would improve our sales . things like adding book now buttons to social platforms and google business listings do just that.Our Favourite feature was shared resources which helped us list a Turf facility which could be booked in so many different permutations and combinations depending on numbers of people involved and activity it is used for.
Nachteile
Our only request to the team is to come up with more integrations to CRM and accounting platforms . At present we use google calendar sync and a few Zaps to push data to our CRM and the accounting part involves some effort to move to our zoho books software.
Warum SimplyBook.me gewählt wurde
It did not offer the ability to issue discount coupons and charges were much higher and linked to number of staff / service providers /facilities. It offered a great sync with the CRM we love - Zoho CRM so we adopted it naturally. We use all other ecosystem products like zoho books , zoho social , zoho sales IQ etc.Antwort von SimplyBook.me
Thank you so much Vicram for taking the time to leave us your valuable feedback - we truly appreciate it
We have added this request to our product managers to add integration with the key CRM systems and mentioned Zoho as one of them.
All the best
The SimplyBook.me team
- Branche: Grafikdesign
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
TOP features, TOP helpdesk, TOP software
Bewertet am 3.7.2023
- Time saving (no phones-emails back and forth)- Payment before delivery of the service- Get rid of...
- Time saving (no phones-emails back and forth)- Payment before delivery of the service- Get rid of the no shows and cancelled appointments
Vorteile
- Accept online payments with different options (including debit cards)- Meeting confirmation after payment- Automatic billing/automatic emails with receipt and invoice- Upsell products- Real-time calendar synchronization- Video meetings- Different categories/services- Cloning services to offer in other languages- Drawing up different agendas for different services- Always in control- TOP helpdesk- Widget code for every service in every category, full integration on your website- Huge number of features- Most of it can be customized
Nachteile
- There are so many features that the learning curve is slow and long, but it's a huge advantage to customize most of the features, so it's necessary to go through them. Once you are there, you have a top service to offer on your website.- At the moment only 1 reminder can be sent, but they are working on making it possible to send multiple reminders.- Limited number of video meeting apps (2: Teams & google) are connected by default, but you can expand with zapier.- Some bugs in the software when using code for text.- Some difficulties when using Teams without customer login, but when you do the video meeting via your web browser instead of the app, then all is fine (except for custom background)
Antwort von SimplyBook.me
Hi Annemie
Thank you so much for leaving us your amazing feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Very wide set of features with a great pricing model but poor API support.
Bewertet am 2.12.2018
The service has a powerful API that has documentation that is good enough to get you up and going...
The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.
Vorteile
They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it.
The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.
Nachteile
They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for.
Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc.
It looks like their feature set is growing but the API capacity is not.
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The Ultimate Booking Tool for every business.
Bewertet am 17.8.2023
Vorteile
Before discovering SimplyBook.me, managing client appointments felt like a juggling act. Every business owner knows the challenges: back-and-forth emails, calendar mix-ups, and last-minute changes. Then SimplyBook.me entered the frame and changed everything.The platform's intuitive interface is its first win. Even the least tech-savvy of my clients can navigate and book a slot. It has truly democratized the process, making it accessible to everyone. For me, this means happier clients and less time spent on administrative tasks – more time to focus on what I love: capturing moments.The automated reminders are a dream come true. Gone are the days of no-shows or forgotten appointments. My clients get timely notifications, ensuring they're prepped and ready for their shoot, which in turn guarantees better results and satisfied customers. This little feature alone has enhanced the professionalism of my business tenfold.But it's not just about the functional benefits. The subtle touchpoints, like being able to customize my booking page to reflect my brand, make it feel uniquely mine. In a world where personal touches make all the difference, SimplyBook.me ensures that my business stands out.For fellow photographers seeking an all-in-one solution to elevate their business operations, SimplyBook.me is the tool you didn't know you needed but won't be able to live without. Dive in, streamline your booking process, and witness the transformation in client satisfaction and operat
Nachteile
NONE. Everything has been well designed!
Antwort von SimplyBook.me
Dear Jesse
Thank you so much for taking the time to leave us your detailed and fantastic feedback, we truly appreciate it !!
Good luck with your business going forward - we look forward to working with you!
All the best
The SimplyBook.me team
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great product that I have used for over a year
Bewertet am 16.11.2022
I tell people about simplybook.me a lot because it just works. It works for about 90% of the...
I tell people about simplybook.me a lot because it just works. It works for about 90% of the things I need it to do, so to have one package, for such a great price, that includes so much, is really invaluable to me and my business.
Vorteile
I like the adaptability. Even though it has a learning curve, once I understand how to do something, it does it well. It does most things that I need it to do. Clients can book easily, the reminders go out without me checking on them, the product is definitely well priced, and it just works. I think I have a semi-complicated set up, but was able to make it all work (with some help from their excellent live chat agents). The widget codes work on my website, payments integrate with it, it's all just one great package for my needs.
Nachteile
There are still some things that I would like it to do that it doesn't do. The example would be too long, but I have worked around it. It has to do with the ability to book kids/adults/how many at a time of each, for a certain time frame. I also don't like that once I make a change, it is retroactive...I would really like the ability to change something for the future, and have it set up to go on a certain date, without the changes going live right away.
Gründe für den Wechsel zu SimplyBook.me
Price mostly, but also because it does everything I need it to do FOR that price.- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I did my research and found a great fit!
Bewertet am 5.3.2021
My experience has been awesome! I was able to seamlessly set up my site with ease, set up my...
My experience has been awesome! I was able to seamlessly set up my site with ease, set up my payment processor and have a beautifully designed live booking page for clients to book. I highly recommend this for small businesses and providers who accept appointments.
Vorteile
I love how user friendly this software is! I found the video tutorials very helpful and the customer service was prompt and friendly. I appreciate how they would always send article links to refer back to after the chat and would email me when we got disconnected. I also love the booking site themes to choose from, they are all very well designed.
Nachteile
If I had to give one improvement it would be to allow users to get more than three custom features with the first upgrade tier. I would have loved to get five to test it out, and would have definitely upgraded once my business bookings began. The jump from three to unlimited is a big jump, maybe offer a tier in between for new subscribers. Other than that the software itself is pretty amazing.
Gründe für den Wechsel zu SimplyBook.me
The easy links to a payment processor, allowing different service providers with different services, including a booking site, and access to create an intake form. Also, integration with social media was a huge one!Antwort von SimplyBook.me
Hi Korie,
Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Kosmetik
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Love this system
Bewertet am 5.10.2021
Overall experience has been great. I did have some issues with setting some features up but their...
Overall experience has been great. I did have some issues with setting some features up but their customer service was amazing and someone is always there to assist whenever you have questions or concerns. 5 stars!!!!
Vorteile
I love how you can basically create your own website for your booking system and customize it to suit your brand. I love the added custom features. The fact that you can choose what to enable and what to disable based on your business’s needs is amazing! And the annual price for the Basic plan so great! Definitely most cost effective than other scheduling systems I’ve used in the past.
Nachteile
I feel like they should include more than just 3 custom features on the basic plan. “Accepting payments” & “Accepting deposits” are 2 main features that most businesses require, & without a doubt should be included for free. It’s kind of a no brainer. Or both of these features should be 2 in 1 because they go hand in hand. Having to enable both of them then leaves you with only 1 more custom feature to select.
Other than this, everything else is great!
Antwort von SimplyBook.me
Dear Esther,
Thank you so much for taking the time to leave us your amazing feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent Service for 5+ Years Now
Bewertet am 21.10.2022
My clients really like the SMS reminder function, and I like to be able to set availability from...
My clients really like the SMS reminder function, and I like to be able to set availability from Google Calendar, this is a very handy function.
Vorteile
The booking widget on my website is brilliant for allowing new and existing clients to book a slot and not have to wait for me to confirm their session.
Nachteile
I wish there were more 'custom features' available on my plan, but the service does allow upgrading to a higher number if desired for an additional fee.
In Betracht gezogene Alternativen
TimelyGründe für den Wechsel zu SimplyBook.me
A more comprehensive solution that allowed more flexibility.Antwort von SimplyBook.me
Dear Rob,
Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Solid online booking system with good extras
Bewertet am 6.5.2022
We had looked at other solutions including Calendly, Acuity, but the particular client in question...
We had looked at other solutions including Calendly, Acuity, but the particular client in question needed an option where it was also possible to sell complementary products with the booking process. SimplyBookMe ticked all the boxes and worked extremely well, and was easy to add to a Wordpress/WooCommerce set up.
Vorteile
Had the required appointment booking, allowing different types of appointments to be booked, but also had the added benefit of being able to sell products alongside the booking which was a requirement for this particular client. Trial allowed which was good for testing features fully.
Nachteile
Obviously would be great if everything was free, you have to pay for certain products. It can be a little confusing as to how the extra features are charged for.
Gründe für den Wechsel zu SimplyBook.me
The ability to sell products during the booking process was the main factor.Antwort von SimplyBook.me
Thank you so much Simon for taking the time to leave us your fantastic feedback, we appreciate it greatly!
All the best
The SimplyBook.me team
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 5.0 /10
Did not blow me away but not the worse either
Bewertet am 5.4.2023
I would not stay with simplybook.me, it felt a bit too complicated and not as smooth and integrated...
I would not stay with simplybook.me, it felt a bit too complicated and not as smooth and integrated as I needed but when you are starting with booking a system overall it is not too bad
Vorteile
There was a free trial which is always nice to be able to test a system and see if it fits you. Overall I was able to find most of the settings I needed but not all I needed to ask for support for help with some.
Nachteile
A bit too complicated trying to find all the necessary settings and set reminders and notifications, takes a while to set up as well, and some things felt unnecessary to add. With this quality of product, I would say the price should be lower but it was still overall ok and functional.
Antwort von SimplyBook.me
Dear Nadia
Thank you so much for taking the time to leave us your feedback, we truly appreciate it.
All the best
The SimplyBook.me team
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Just what we needed.
Bewertet am 6.9.2020
I looked very hard for a better affordable service for my needs, but I kept coming back to Simply...
I looked very hard for a better affordable service for my needs, but I kept coming back to Simply Book Me.
Vorteile
I like that you can add on features and that it integrates with WordPress. Also, we took a pretty long break due to the pandemic, but when I logged in five months later, all of my data was there, waiting for me. We have multiple income streams from finished pottery and bisque ceramics, as well as from instruction and studio rental. We use Simply Book Me for booking studio sessions. It is nice because we can control how many sessions can be booked at the same time and the customer can choose to pay via the booking site or at the session. I am excited to see that we can promote related products as well.
Nachteile
One downside is paying a monthly or yearly fee for something you may only use intermittently. However, the price is affordable enough that it is painless to absorb the cost into product pricing and much cheaper for us and the customer than other scheduling and/or event services.
The flow and feel of this platform, for both the administrator as well as the user, is a bit awkward. I would prefer a more modern polish to the interface, similar to other event and scheduling software. The user interface is styled similar to WordPress, but it is less intuitive. The same goes for making appointments. It takes a bit to really understand how to use it. I find that I have to do a little hand-holding with my customers. This fits with our brand, so it isn't a deal-breaker, but nonetheless worth noting.
Gründe für den Wechsel zu SimplyBook.me
Affordability and/or function as well as options more appropriate to my varied needs as a studio potter and educator.Antwort von SimplyBook.me
Dear Dianne,
Thank you so much for taking the time to leave us your feedback, we truly appreciate it!
We are just about to start redoing the design for admin interface, so gradually you should see some improvements there. If you are finding the booking flow of your booking website cumbersome, please reach out to our Live Chat and ask them to suggest changes to make it more intuative for your clients.
All the best
The SimplyBook.me team
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Simple effective and Value for money
Bewertet am 21.10.2022
Vorteile
I enjoy the ease and the integration with my website. The widget I can put straight on my site allows ease for me and my customers. The reminders and confirmations are extremely useful and it helps keep track.
Nachteile
It would be great if you could adjust your availability week by week rather than just block off time. A lot of the feature that I want are there but I can’t afford them .
Gründe für den Wechsel zu SimplyBook.me
It was the simplest and best value for moneyAntwort von SimplyBook.me
Dear Jasmin
Thank you so much for taking the time to leave us your feedback, we truly appreciate it!
For the comment on the availability - have you checked our special days setup? Please reach out to our Live chat (online 24h during the working week) if you need any help with that.
All the best
The SimplyBook.me team
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Going past the trial will invest.
Bewertet am 6.1.2021
I am excited to be able to make booking easier for my clients and on social media.
I am excited to be able to make booking easier for my clients and on social media.
Vorteile
The ease of implementation to outside apps. The facebook and website integration ease is well done.
Nachteile
Editing the booking landing page. Fortunately, I have web builder knowledge and that is helping but your system is not user friendly nor provide helpful items such as best size of banner image for templates.
Warum SimplyBook.me gewählt wurde
Help with a booking is of more efficient use of my time use at this stage of my business needs. I can manage my social but the booking portion was becoming more time-consuming. Plus SimplyBook.me was easier to learn and so I'd rather manage this portion and hire someone for hootsuite when I need it.Zuvor genutzte Software
HootsuiteGründe für den Wechsel zu SimplyBook.me
pricing and ease of use.- Branche: Pharmazeutika
- Unternehmensgröße: 5 001–10 000 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Optimize Your Booking Workflow: Exploring the Features of SimplyBook.me
Bewertet am 21.6.2023
I had the chance to see how healthcare professionals used the SimplyBook.me program while I was...
I had the chance to see how healthcare professionals used the SimplyBook.me program while I was interning in the pharmaceutical research and development division. The management of patient appointments, which enabled effective scheduling and decreased administrative costs, was greatly aided by SimplyBook.me. Both employees and patients found it simple to operate the software's user-friendly online appointment booking system. The adaptable booking forms from SimplyBook.me allowed for different appointment types and particular needs. Automated appointment-reminder systems and alerts improved patient compliance with planned consultations and improved medical care overall by reducing missed appointments. The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation and decision-making.
Vorteile
For companies and service providers, SimplyBook.me has a number of benefits. Customers may quickly book appointments online thanks to the software's user-friendly design and straightforward booking system. It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement. Businesses can maximize their resources thanks to SimplyBook.me's robust calendar management tool, which guarantees effective scheduling. Online transactions can be made securely and conveniently thanks to the software's support for interfaces with well-known payment gateways. SimplyBook.me additionally offers thorough reporting and analytics, including information on appointment trends, revenue production, and customer preferences. SimplyBook.me improves consumer satisfaction, business processes, and booking efficiency overall.
Nachteile
Even though SimplyBook.me has several advantages, there are a few things to take into account. To fully leverage the software's customization options for particular business needs, some technical know-how or assistance may be needed. The amount of time and work required to set up the program will depend on how complex the scheduling requirements are. Although the program integrates with payment gateways, there can be additional costs depending on the amount of transactions or the payment processor. It's also crucial to keep in mind that some sophisticated capabilities, such as advanced reporting or extensive customization choices, might only be accessible through more expensive pricing tiers. However, the overall value and usefulness that SimplyBook.me offers outweighs these restrictions.
Antwort von SimplyBook.me
Hi Angelica,
Thank you so much for taking the time to leave us such insightful and positive feedback - we truly appreciate it !
All the best
The SImplyBook.me team
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
"Years ahead of it's time thanks to an ingenious underlying database design."
Bewertet am 12.4.2019
Without SimplyBook.me, we wouldn't be able to offer "same day book & play" along side our counter...
Without SimplyBook.me, we wouldn't be able to offer "same day book & play" along side our counter "walk-in" ticketing system.
Based on customer support feedback: I believe (and am very optimistic) about a future update addressing the "default value of 1" setting which can potentially lead to user booking errors as noted above.
Nothing is perfect, but honestly: SimplyBook.me comes close. It's "the best of the best."
Vorteile
SimplyBook.me is the ONLY "booking engine" which had the capability to integrate "same day book & play" online booking with our in-house "walk-in's" ticketing system. Not only does it "work", but it's a "near perfect fit!" (Largely due to the custom feature "add-ins.") I had done extensive research & tried them all.... Simplybook.me is in a class of it's own. Surprisingly, customer support is also truly "world-class!" Having a fair amount of coding & web design experience, I dug in a lot deeper than the average user. In doing so I uncovered several bugs. Not only was the support phenomenal, but most of the fixes came FAST!
Booking is fast, easy & designed to work well with smart phones. (Really well for the most part with proper setup, selecting the right "timeline" & adding the CSS custom feature add-in.)
Nachteile
"Power comes at a price": Monthly fees are based on "custom feature add-ins." IMO, their tiered pricing needs more flexibility. Pricing model is also based on # of bookings & # of SMS messages (if you use them.) This is not a big deal and actually favors "low volume users." (There is even a 100% free plan that comes with 1 custom feature of your choice.) BUT: If you need more than 3 custom features, monthly fees triple to get to the next tier which is 8 features. (So for a business that only does a few bookings a month but need more than 3 features, SimplyBook.me may be too expensive to use.) ~ However: If you do enough volume", your bringing in enough sales to "more than justify" using the best booking system on the planet!
"Custom CSS" custom feature: Had to use the "Weekly Classes" timeline ALONG with this custom feature ("CSS custom feature) to avoid/minimize potential user mistakes in booking. The combination of these two work OK. With a few "simple" modifications to the other timelines, those should work well too. Hopefully the engineers will make two (2) very slight "navigational" & "display" modifications to correct these issues when using the other timelines.
"Group Bookings" custom feature: When using "group billing custom feature" (one booking for a group of participants): A default quantity of 1 always displays. (Making it too easy for user to forget to select the correct quantity. And on the review screen, this quantity does not appear.)
Antwort von SimplyBook.me
Dear Robert,
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!
Good to hear that you suggested those changes to our Live Chat which will then discuss it with the developers and hopefully that will be taken forward.
All the best
The SimplyBook.me team