Vorteile
It is easy to use, has a lot of features and the support team is easy to reach and helps you wherever possible.
Nachteile
The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.
lots of time, nice and professional reports
Vorteile
Versatile tool with lots of customization possibilities
We use this tool for various trainings and events. Thanks to its ease of use and customizations we saved a lot of time and achieve a greater professional appearance.
Lots of functions, many question types
Nachteile
If you make changes or corrections in the invitation mails, you have to click often to make the same changes in the remindermails.
I am extremely happy and satisfied with the Checkmarket tool and Customer Service so far. Keep the excellent work.
Vorteile
Very flexible to build surveys exactly for our needs. Userfriendly/easiness to use. Possibility to learn and work out logics/solutions oneself. Wide range of possibilities to improve layout and improve the experience for the people who will receive the surveys (question embedded in email, layout, personalizable email address and fields). Online formulare was built by the customer service team for us and combined with one survey, in order to make it easy for various internal teams to access a common survey and send surveys individually as when they need to - without even logging into the system. Excellent experience with your customer service who are very friendly and professional, trying to investigate/help straight away, and this not only now as we are clients (having purchased the license) but even also already during the set-up process and pilot phase with the free license.
Nachteile
At the moment I cannot even think of anything better.
Vorteile
Very user friendly and functional software. The helpdesk is easy to reach during office hours. The helpfulness of team is very good. Clear and often useful advice.
Nachteile
The options are not always flexible in programmation and/or output needs. For complexe skips on the questionnaire or specific needs in our exports we use workarounds instead of finding the solution in the software directly.
Vorteile
The CheckMarket software provides strong support to the organization of our school. We use the tool for registrations and evaluations of activities/events. The tool is very user friendly. The creation of a CheckMarket survey is easy and the tool offers a wide choice of response options. For the respondent it's an easy tool as well. The tool has different features that standard tools often don't offer. For example, it is possible to set up a maximum amount of respondents or to adapt the data after the survey is launched. Therefore our educational institution is a very happy customer!
Nachteile
If the software could be offered in Dutch, that would be an advantage.
Ability to manage surveys for multiple client engagements efficiently.
Vorteile
Out of the gate, the software contains most every option required for managing your surveys. Additionally, the service comes with a simple use based licensing scheme. However, the best part of the experience is CheckMarkets support process. Things do not always go perfect with commercially available software. An organizations ability to re-mediate issues quickly is key . and that is definitely where CheckMarket excels. Time between support request and resolution (whether it is a user knowledge issue or something that requires CM development involvement) is definitely more efficient than other vendors we experience.
Nachteile
The use of images in surveys could be more intuitive and efficient. With the documentation it did not take more than a few minutes to figure it out, but definitely room for improvement as it is a multi-step process.
Vorteile
One of the best survey tools with many personal customization capabilities, you can do as per your personal choice and the user interface is very easy to understand.
Nachteile
Working with too many questions can be a little frustrating for the respondents as we need a genuine and detailed information from them.
Using Checkmarket to design surveys is more than easy. This tool is extremely instinctive and very complete. You think it is not suited for doing something you would like to do? You are certainly wrong! Just ask the customer service team : always ready to help, answering all questions and developing tailor-made features. And with an amazing efficacy. Thank you Checkmarket for making my day-to-day tasks easier :-)
Vorteile
We can have better control over where our data is housed. The controls for design are fairly intuitive and easy to learn. The reports are attractive and easy to interpret with many options as to how to display the data.
Online sign in is convenient.
They provide different methods to distribute the surveys
Nachteile
The limits on respondents based on the plan purchased could be an issue for some organizations.
Some of the more advanced customization controls during survey construction are a bit clunky and could be refined further for a better user experience.
Your tool is great and provided me with options that are unavailable in other basic survey tools. However, there are certain limitations where I was inconvenienced.
eg: auto coding of questions were not possible, not possible to avoid double counting when crossing by several answers-> this is important when we filter respondents using a multiple answer question.
Vorteile
The logic.
Nachteile
Limited availability of programming options such as auto coding and analysis options such as crossing by several variables in a multiple answer question excluding double counts.
Vorteile
The agility and the pro-active and fast customer service.
Nachteile
Once tailored programmed has been done, the survey is locked, making changes afterwards less flexible.
Vorteile
Low costs, easy to use and great support within the tool and if that's not working perfect support from customer service. Very friendly and flexibel people.
It's easy to use and almost everything is possible. When you need help, the customer service always responds within the hour.
Vorteile
It's easy and simple
Vorteile
It's easy to use and the customer support is amazing and fast (even when you're using the trial version)!
There are no pushy sales people involved and the pricing is super simple.
The features that you get apply across any plan you purchase.
Nachteile
I haven't encountered anything that I dislike about the software. So far everything seems to be going well.
This tool gives you in a split of a second an overview of the results of the survey you launched. When you encounter a problem, a great team of reps takes care of a persistant follow-up and a tailored answer/solution.
Vorteile
User friendlyness and a great customer service
Nachteile
Building a survey is not always that easy and integrating data files needs good and accurate knowledge of the tool (e.g. abbreviations of the countries)
Vorteile
The support. Also the tool is overall very nice to work with and feels very 2017-ish interface wise.
Nachteile
The lack of advanced functionalities beside branching - way more control over the surveys would make it even more powerful.
very fast; good quality of results; in case of questions : fast answers and very clear; tool easy to use
I've been working with CheckMarket for over 3 years now, and from the beginning I've been very satisfied with the tool. I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys. They are also very helpful when it comes to making (sometimes quite a few!) changes to a survey just before publishing or helping implement a new style following a rebranding. The ease of use of the tool is something I appreciate a lot, especially when there are so many things going on in one day - setting up a survey, even in multiple languages is quite straightforward. Overall, I'm extremely happy to be a CheckMarket customer!
Vorteile
It is very easy to use the tool online. Survey's are set up in no time and if you do have some questions, customer support is very helpful and quick to give you an answer.
Nachteile
The graphical user interface (GUI) is not always as intuitive. Translations between survey languages is sometimes more laborious because they cannot be displayed alongside eachother.
Vorteile
Elegant layout, standardized ease of formatting text some city departments are very happy with the multi language translations.
Nachteile
Reports do not show the question variable names - this is a problem when there are two or more subsets of respondents who are asked the same questions. (ie., branched by subset)
gives us the data we need.
Vorteile
I'm very satisfied with the tool and for the support the CheckMarket team provides for questions and problems.
Vorteile
There is so much to discover! A lot of potential! Especially in the automation of evaluations there's much more to discover. We keep using it more and more
Nachteile
Templating for surveys and mails could be easier. Customer support does help with this, but when you want to do it by yourself, you have to know a lot of code.
Very easy to use surveytool with lots of options. We use CheckMarket for various surveys, from very simple to longer and more complicated. The tool is very easy to use and results are easy to analyse. Checkmarket enables us to do more research in less time.
Vorteile
Easy to use
Friendly and helpful support
We have a NPS score! We started working with CM since august this year.
I'm satisfied but hope to get more knowledge about future developments of checkmarket. Customer behaviour is changing. Customers are tired of getting so many surveys.
I met a company named Starred.nl from Amsterdam. They present short testimonials in 1 screen. Easy to deal with. For me that is the future. Expescially if you send a survey after live contact. I'm curiouse if checkmarket see a oppertunity for the future (new generation customer). Further more I a satified customer!
Checkmarket is a great tool to program your survey online, manage your respondents database, follow survey progress and export the responses for further analysis.
Vorteile
Ease of use and respondents database management
Nachteile
Possibilities for advanced nested conditional questions are limited
It does not require a great deal of software skills to use CheckMarket and programme your online survey. Furthermore, if anything does not turn out the way you planned, the CheckMarket team is ready to guide you through the software and show its possibilities. While the lay-out options are rather limited, each survey is appealing to respondents and yields a good response rate. The possibility to send a reminder to participate is a great feature that contributes to a high response and so are the tips and tricks that are posted online.
Recently, our company also used the CheckMarket panel to survey a representative sample of 1 000 persons. We could monitor the response in real time and were able to close the survey after 10 days while it would have taken us weeks to reach the same group of people through alternative channels. It is definitely worth considering this way of distributing your online survey when you are looking for a high response rate among people with a certain profile in a short period of time. You can achieve great results by joining forces with the CheckMarket team!