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391 Bewertungen

- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A glowing beacon in a saturated market
Bewertet am 11.8.2021
Fantastic from beginning to end. I would suggest Klaviyo to anyone.
Fantastic from beginning to end. I would suggest Klaviyo to anyone.
Vorteile
There are hundreds of email marketing managers, and they all pale in comparison to Klaviyo. Instead of trying to be a jack of all trades, Klaviyo focused on making the best e-commerce marketing platform, PERIOD. The integration with Shopify is an utter game changer, and makes it possible to actually feel in control of your marketing.
Nachteile
When it comes to Klaviyo, there is a bit of a learning curve. They do make sure there are plenty of resources, so if you want to learn you will.
In Betracht gezogene Alternativen
BrevoWarum Klaviyo gewählt wurde
For the focused look into e-commerce and the commitment to make the best e-commerce marketing resource.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Klaviyo
Klaviyo is more focused on e-commerce which is my primary focus.
- Branche: Software für die Automobilindustrie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best e-mail marketing solution for Shopify
Bewertet am 28.9.2021
I have tried many email marketing providers (MailChimp, Sendlane etc) and found that Klaviyo offers...
I have tried many email marketing providers (MailChimp, Sendlane etc) and found that Klaviyo offers the highest customer service, hands-on implementation, very detailed training and on-boarding. They also offer many pre-build email templates and flows that are customizable
Vorteile
Klaviyo's customer service and implementation team is outstanding! Nate walked us through the platform and shows us the dashboard, which was very helpful. After we signed up, we had 6 (1-hour) onboarding calls with an implementation specialist to make sure we set up everything correctly.
They offer MANY pre-built email campaign templates and flows, so creating a full email strategy is very easy! Reporting and the dashboard is very user friendly. Connecting with Shopify only takes a minute.
Nachteile
We hope that the SMS marketing feature will integrate with Gorgias soon - Klaviyo confirmed that it is coming!
In Betracht gezogene Alternativen
MailchimpWarum Klaviyo gewählt wurde
MailChimp did not provide training and tech support.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Klaviyo
Mailchimp did not have an easy to reach customer service team and they did not offer a dedicated customer success manager like Klaviyo does.
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Great product... with problems.
Bewertet am 26.12.2019
Being a developer myself, I informed the Klaviyo team of the deprecated code errors their plugin...
Being a developer myself, I informed the Klaviyo team of the deprecated code errors their plugin was displaying on peoples websites, and to the fact that their plugin slowed customers websites down drastically. The reply I received a couple of days later was:
"Unfortunately we do not update our plugin very often - but our team will get around to it eventually."
This was 2 years ago, and the plugin still has not been corrected. So it still produces errors, and still slows peoples websites down.
Vorteile
Klaviyo is extremely easy to setup, especially compared to its competitors.
You have the freedom to link Klaviyo with your Wordpress/WooCommerce website seamlessly.
Everything can be automated! Such as emails after order received, emails after payment received, multiple emails after certain time duration's for things like newsletter subscriptions and a lot more options are available to include users website Wishlists, items they left in their shopping carts to remind them, and all emails are fully customisation using the Klaviyo's inbuilt email form designer.
You can also arrange customer lists, newsletter subscription user lists, and any other lists you may require. The possibilities are endless!
Nachteile
Using Klaviyo on your Wordpress website as subscription signup form slows your website down, a lot!
Although unnoticeable to customers surfing your site, Klaviyo also throws a few error on your page as it uses deprecated (out-dated) code.
If the Klaviyo form builder doesn't produce the look/type of form you require, then you must build the form yourself by coding direct on your website (Which beats the point of having a form builder).
The Klaviyo plugin does not update, and never announces that there is a new version. You must remove the plugin from your website, manually download the latest version from their website, and then upload/install/activate the new plugin.
There is no option to change languages or string translations of forms, form input boxes, or form buttons. And these translations cannot be picked up in Wordpress plugins such as Lingotek or Polylang. The same applies to the confirmation pages after the user submits the forms.
In Betracht gezogene Alternativen
MailchimpWarum Klaviyo gewählt wurde
I signed up to Klaviyo as a trial to experience another software other than my current software. So I had some sort of comparison, and to see if there were any additional features. Which I can confirm there are a lot more options, features, and ease of use with Klaviyo.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Klaviyo
I made the switch from MailChimp to Klaviyo after a trial basis of Klaviyo and finding there is more I was able to do and accomplish. However, I later reverted back to using MailChimp as I did not want the errors on my pages that Klaviyo provides, and I did not want to radically decrease the loads speed of pages for my customers. People lose interest quick while waiting for a page to load, page load speeds mean EVERYTHING! So the choice I had was less email features or lose customers. I chose less email features.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Very ok for email marketing!
Bewertet am 9.9.2023
Vorteile
It has many options for ecommerce. It can be used relatively easily.
Nachteile
Sometimes it's hard on the API implementation side

- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
One of the Best Solutions for Internet Retail
Bewertet am 5.6.2023
Vorteile
Very easy-to-use platform, You can setup multiple types of automation campaigns specific to your type of retail. Abandoned Carts etc.
Nachteile
The pricing model is per store or site, We own about 6 different brands so not able to use sends between brands so have to be very selective of the plans required. Also, there was an auto plan where it automatically removes users that have unsubscribed and lowers the plan tiers.
In Betracht gezogene Alternativen
SendGridGründe für den Wechsel zu Klaviyo
The automated email campaigns were a major reason for choosing Klaviyo vs other platforms, other platforms too have those features but Klaviyo seems way more refined and geared towards Internet Retail.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Best ecommerce autoresponder out there
Bewertet am 26.8.2019
My go to solution for ecommerce clients. It has automation ,good templates and everything else
My go to solution for ecommerce clients. It has automation ,good templates and everything else
Vorteile
Robust features that just work. It's a bit getting used to but you can do most of what you want with them
Really good templates for those starting out and experienced as well
Nachteile
Their onboarding process could be easier
They have tutorials but they're fuzzy and should be made available with webinars being an option.
In Betracht gezogene Alternativen
MoonMailWarum Klaviyo gewählt wurde
Better features and ease of useZuvor genutzte Software
MailchimpGründe für den Wechsel zu Klaviyo
Klayvio seemed like a more complete solution and they analytics is quite detailed so you can optimize your campaigns are every stage their integrations with shopify are quite deep as well
- Branche: Fotografie
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
A powerful platform for email marketing.
Bewertet am 11.7.2023
Overall I've been very happy with Klaviyo and appreciate its focus on email marketing and SMS...
Overall I've been very happy with Klaviyo and appreciate its focus on email marketing and SMS rather than trying to be the tool for everything.
Vorteile
I use Klaviyo for my email newsletter. It's been a smooth process overall. I've had no issues importing and managing lists and contacts and have been happy with its design capabilities, deliverability, and analytics.
Nachteile
As my list grows, I'm a little weary of the pricing for larger audiences, but that is only an issue I see down the line.
Warum Klaviyo gewählt wurde
Mailchimp had gotten a little clunky with its growth, and I was having some delivery issues. I felt it was time to try something new.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Klaviyo
I liked Klaviyo 's focus on email and SMS and felt like its design tools & analytics fit my needs well.
- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Excellent choice
Bewertet am 6.12.2019
Excellent. Their team is also super supportive and quick to respond with guidance. Would recommend...
Excellent. Their team is also super supportive and quick to respond with guidance. Would recommend Klaviyo.
Vorteile
Before choosing Klaviyo for our e-commerce business, we had done an extensive search of email marketing providers. Klaviyo seemed to have a differentiated set of features that allows more extensive analytics and data on email performance vs other providers. We've found this performance data to be extremely useful in determining what emails are/aren't working and in performing A/B testing. I would highly recommend Klaviyo for e-commerce companies
Nachteile
Klaviyo still doesn't have all the features that we'd love to see but they are continuously evolving and launching new tools. For example, their pop-up creation tool is very basic so one typically needs a 3rd party tool to manage pop-ups/forms.

- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The Only Email Marketing Software I Needed For Ecommerce Business
Bewertet am 9.5.2022
Vorteile
1. Very easy to setup the account
2. Amazing flow templates
3. High quality email templates library
4. Top level of analytics
5. Site tracking with all events
6. Customer Journey
Nachteile
1. Email reply tracking feature is missing
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Klaviyo - email marketing done easily
Bewertet am 23.11.2023
I like the product. If you are searching tool for email marketing, give this one a chance. It will...
I like the product. If you are searching tool for email marketing, give this one a chance. It will do what it promises.
Vorteile
It was easy to use, setting up the campaigns didnt take too long. All the needed features were there, like they should be.
Nachteile
For email marketing tool, i have nothing i didnt like. I found it maybe bit difficult at first to use, but once i got hang of it, there was no problems.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Best CRM for ecommerce, Worst for Customer Support
Bewertet am 3.1.2020
With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for...
With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for email support and no support on weekends, this makes Klaviyo's customer support the absolute worst I have ever seen. Maybe it's due to their growing pains. Their support staff are a mixed bag in terms of knowledge and being helpful and while that's not the norm for most SASS companies, I think that's pretty common across most CRM companies.
Vorteile
Fairly easy to learn for such powerful software
Integration with Facebook
Their native integrations and Not having to use Zapier for a lot of my integrations.
Nachteile
There is almost nothing to not like about this software but to learn it, you need to learn Klaviyo speak.
If I had to pick one thing it would be some of the finicky ways in which the email builder acts when dragging in a new widget or row and trying to position it.
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Good ESP That Does What You Need
Bewertet am 14.6.2021
Besides cost, the biggest team our team wanted to get out of the ESP was email automation which you...
Besides cost, the biggest team our team wanted to get out of the ESP was email automation which you get built in with Klaviyo. We had some assistance with our agency to get on-boarded and build some additional flows but overall, there wasn't to much of a learning curve with building the emails. Their tables do not render nicely in Outlook though, which didn't have that issue before which is a bummer.
Vorteile
With our previous ESP, we had to pay extra for the automation that you would expect with your email service provider. With looking at bottom line, that is what lead us to research other ESPs, which lead us to Klaviyo. While there is a learning curve with any new program, this one wasn't to bad to get adjusted. I will say I do miss the dedicated account rep we had with previous ESP and the on-boarding specialist okay...our marketing agency helped with the on-boarding as it was heading into Q4 and they helped steer ship in right direction after first two emails had less then stellar open rates.
Nachteile
The features are there that you need from an ESP perspective. They even recently announced the introduction of SMS marketing within their platform which helps ROI tracking to be even better instead of having to rely on a 3rd party vendor and who takes credit between a SMS message or email message. While our email send total is actually higher than in Listrak, we do not have a dedicated account manager to meet with and discuss the account, what they see, suggestions on where to optimize, etc. It is much cheaper than Listrak and another ESP we looked at so you get what you pay for.
Warum Klaviyo gewählt wurde
If money wasn't an issue between the two platforms, I would have stayed preferred we stayed with Listrak, but there cost was way to high comparatively and not even for as many "goods."Gründe für den Wechsel zu Klaviyo
Ultimately we were able to get everything we were looking for at a lower cost with Klaviyo. Had some hiccups along the way and the Outlook rendering issue is a pain in the rear if you aren't coding all your emails, but to stay with Listrak, it would have been a much higher cost.- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Upgrade from Mailchimp
Bewertet am 17.1.2022
Vorteile
I had been thinking about switching to Klaviyo for a year, and I am glad I did! I have been using for about 4 months now. I love the multi-step automation email and SMS paths of Klaviyo - I am always in touch with customers in a personalized way. The overall design I prefer Klaviyo to Mailchimp. The interface is clean, easy and full of data. The layouts that come with Klaviyo for campaigns are modern and well-designed. It makes designing emails actually fun again! I am excited to continue to implement all the new features Klaviyo offers in my marketing. The possibilities seem endless and I am already seeing great results!
Nachteile
Because of all the features offered in Klaviyo, there was a learning curve and it took time to implement and switch but definitely worth it and necessary!
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Never going back to anything else but Klaviyo
Bewertet am 29.6.2020
Vorteile
The integration with Shopify Stores and the ease of building flows makes this a game changer. Additionally the bulk discount code builder gives Shopify functionality outside of Shopify that makes "one less app" for my store. Finally the native Form Builder in Klaviyo is very easy to use.
Nachteile
I wish one Klaviyo Account could connect to multiple Shopify Stores, this causes some problems for our operations. Additionally I wish building segments was faster, some advanced segments take very long to build.

- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Klaviyo is so easy to use, segment, perform A/B tests and for reporting!
Bewertet am 2.6.2022
I love using Klaviyo. I actually converted after using Omnisend for a few years. I've also used...
I love using Klaviyo. I actually converted after using Omnisend for a few years. I've also used HubSpot and MailChimp, but Klaviyo beats them all. It's incredibly user-friendly, especially for design!
Vorteile
I love the subject line automation, the most. I also love how easy it is to segment, how you can create desktop and mobile versions of emails, and how I can see all of the email campaign metrics in real-time.
Nachteile
It can stall sometimes when I'm trying to edit the content. The text box can be glitchy and require refreshing.
In Betracht gezogene Alternativen
BrevoWarum Klaviyo gewählt wurde
Klaviyo was more user-friendly, and easier to do A/B tests.Zuvor genutzte Software
OmnisendGründe für den Wechsel zu Klaviyo
Seemed more streamlined!- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Valuable and powerful email automation and marketing
Bewertet am 7.8.2019
Vorteile
Fairly easy to use, lots of features and the ability to sync custom audiences to Facebook. The platform is always improving with extra features such as CLV data and creating back in stock emails recently as an example.
Nachteile
Creating automated campaigns (known as flows) is a bit clunky, especially when editing a campaign there's chances to delete things and mess the entire campaign up and you really need to plan ahead what you are doing because of this. You can duplicate the campaign though before making such edits.
In Betracht gezogene Alternativen
EmarsysWarum Klaviyo gewählt wurde
Had used Klaviyo before and went back to using them as the platform is stable and does a lot more than many others at this price bracket.Gründe für den Wechsel zu Klaviyo
Better price and integration is already built for Bigcommerce.- Branche: Baumaterial
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The best tools to seamlessly create and schedule campaigns across email
Bewertet am 13.4.2023
Klaviyo has revolutionized the way we organize our campaigns via email. With Klaviyo's help, we...
Klaviyo has revolutionized the way we organize our campaigns via email. With Klaviyo's help, we have expanded our campaign scope and targeted new customer segments. Its robust analytics and reporting capabilities have allowed us to create and update our database continually, keeping us informed of consumer trends and interests. Thanks to Klaviyo, we can stay ahead of the competition and connect with our customers more effectively.
Vorteile
Klaviyo is an excellent platform that simplifies email campaign setup with automation and easy post scheduling. It provides a plethora of email templates suitable for all needs, making campaign creation hassle-free. Moreover, we can quickly adjust and reuse previous campaigns to fit the new content, saving time and effort. The segmentation tools enable us to create custom lists effortlessly, resulting in targeted mailings and improved results. The product suggestion feature, which is based on customer behavior, is a standout feature as it allows us to create campaigns that cater to customer aspirations. Klaviyo integrates seamlessly with our core marketing channels, and its analytics and reporting capabilities are top-notch.
Nachteile
Klaviyo's ease of use is unparalleled. Its modern user interface is effortless to navigate, and the platform offers a plethora of ready-made templates that cater to all our needs. Moreover, their support team is exceptional, always responsive and helpful, making the entire experience seamless.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great platform if you like data
Bewertet am 29.12.2022
Overall, Klaviyo is a platform that I recommend to almost all of my clients. Klaviyo has done a...
Overall, Klaviyo is a platform that I recommend to almost all of my clients. Klaviyo has done a great job of improving its capabilities over the years.
Vorteile
What I like the most about the Klaviyo Platform is the ability to understand user journeys and tie that directly to business objectives.
Nachteile
It has a few quirks, like the dashboard not loading when you have a large amount of data but you can still export to a CSV file.
In Betracht gezogene Alternativen
OmnisendWarum Klaviyo gewählt wurde
I needed a more robust platform.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Klaviyo
Better features- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Use Klaviyo for dropshipping
Bewertet am 20.7.2022
I started the free trial and saw a great potential for my dropshipping store when I started doing...
I started the free trial and saw a great potential for my dropshipping store when I started doing emailing. so I got my account upgrade and my conversions raised up to 23% since then I use klaviyo in all my stores. Emailing marketing its a MUST in e-commerce so if you are starting into the business you really should consider in getting only the best o the best softwares out there because the better the help you have the better your business will be.
Vorteile
I loved the feature of sending sms to my costumers at my drop shipping store. Its really easy and simple to use. Also I increased my conversions by 23% only by email marketing
Nachteile
Really have not much to say about what I liked the least about this software because it. helped me out a lot for my drop shipping store.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu Klaviyo
I saw a review in YouTube- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Great platform but poor CS
Bewertet am 7.4.2022
The platform itself is great. The level of service from our Customer Success rep is awful. It's...
The platform itself is great. The level of service from our Customer Success rep is awful. It's like crickets when you try and contact them for an issue. So our team usually contacts both Support and our CS rep. And most of the time Support replies first. You would think a dedicated CS rep who provide a level of service that you'd want to recommend to others. Instead, we never know when we'll hear from our rep. We cross our fingers that Support can answer our questions. I think that's ridiculous. Klaviyo needs to improve this most definitely.
Vorteile
Klaviyo integrates very easily with so many platforms. It's easy to use and has great segmentation tools.
Nachteile
SMS is not great. They recently rebranded which completely throws me off with their new color choice. I almost felt like the rebrand was a way to cover up a whole lot of changes that they didn't want people to notice.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Excellent modern ESP platform
Bewertet am 17.11.2022
Vorteile
Ability to create more personalized emails based on how user is interacting with our website and purchase history. Great integrations with many eCommerce platforms.
Nachteile
If you are using a custom ecommerce platform with Java or .Net, there are no SDK's available for the integrations. The documentation for their REST API's is confusing. Ability to create and manage transactional email templates is clunky.
In Betracht gezogene Alternativen
Salesforce Marketing CloudZuvor genutzte Software
Campaign Monitor- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
So Easy To Use!
Bewertet am 12.1.2020
My experience with Klaviyo has been great overall. We've seen positive changes to our account since...
My experience with Klaviyo has been great overall. We've seen positive changes to our account since implementation and appreciate how easy it is to use.
Vorteile
It's extremely user-friendly, allowing you to regularly test, create your own CTAs, uploaded photos, drag and drop graphic elements, etc. Perfect for a team with zero coding experience. Side Note: Their customer support is top-notch.
Nachteile
Aside from being very user-friendly on most fronts, building out email flows is a different story. This tends to be a time consuming process that is not as straightforward as it could be.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
One of the Best ESPs
Bewertet am 29.7.2021
Klaviyo has been my rock when doing email marketing of any kind.
Klaviyo has been my rock when doing email marketing of any kind.
Vorteile
It's easy to set things up be that your segments, your campaign emails, automation, or follow through with other programs.
Nachteile
Wouldn't work with Yahoo Small Business. It would also sometimes throw junk HTML into my emails for no reason.
Warum Klaviyo gewählt wurde
We needed a better tool.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Klaviyo
A combination of price and competence.- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Super effective! Great service
Bewertet am 24.3.2021
I work in an e-commerce company and we deal with 100+ shopify stores on a daily basis. I manage a...
I work in an e-commerce company and we deal with 100+ shopify stores on a daily basis. I manage a team of 5 who work on designing emails for these stores and klaviyo is the only platform we use to send our emails. A Very happy and satisfied customer. Super easy to integrate with other apps too!
Vorteile
It's very user friendly and can be well understood by new users. Very helpful support team! Quick learning videos that really help with self learning.
Nachteile
I wish they had more options to create a more targeted segment to send emails. Although there is a lot one can play around with but some more can help target customers as per their behavior.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Best Email Marketing Platform! Downside? Customer Support
Bewertet am 30.1.2022
I will keep using the platform until I find a more, stable and overall powerful email marketing...
I will keep using the platform until I find a more, stable and overall powerful email marketing software.
Vorteile
User segmentation and event tracking & triggering in Klaviyo have no comparison. The platform allows infinite customisation in email flows and campaigns.
Nachteile
I've used Klaviyo for 5+ years now and their customer support is getting slower and more unhelpful every day. Klaviyo seems to have shifted their focus to new features development, without making sure the existing ones work a they should. Results of this? Their customer's enquiries/support tickets increase every day and the quality of the support is hitting zero.
As a business owner myself, digital marketing specialist and member of two web agencies I can tell you that if you have a problem with Klaviyo today, you're alone and need to work out a solution yourself.