ClockShark Erfahrungen

ClockShark

Mobile Zeiterfassung für Bau- und Außendienstleistungen.

Gesamtbewertung

4,7 /5
(1 888)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,5/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,8/5

98%
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1888 Bewertungen

Destyny
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We love ClockShark

Bewertet am 28.10.2021

I love ClockShark. We actually had ClockShark in 2019 and left for ADP in 2020… then came back 3...

I love ClockShark. We actually had ClockShark in 2019 and left for ADP in 2020… then came back 3 months later because nothing compares to ClockShark.

Vorteile

I love the customizable tasks, it allows me to run reports based upon locations. This helps us control costs

Nachteile

Wish it could accommodate different time zones. Use have two separate accounts since were in multiple time zones

Molly
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product

Bewertet am 7.7.2020

Overall experience has been great. Great price point, great customer service. They are always...

Overall experience has been great. Great price point, great customer service. They are always evolving and that is what keeps us here. They are willing to make adjustments based on the ever change environment and needs of their customers.

Vorteile

Customer service is beyond fantastic! The team really cares about the feedback and suggestions they receive and do their best to implement as much as they can. The simplicity to the user is great as we have technicians that need things to be quick and simple. Reports have come along way in the past year. They give a lot of information and you are able to customize them a bit more now. Implementation is quick and easy. Works amazingly well with QuickBooks and other similar software.

Nachteile

There are some changes I would make personally to fit our needs. There isn't any real cons with Clockshark honestly. It does what we need it to do and the things it doesn't are simply requests we'd like to see to fit us better as a company.

In Betracht gezogene Alternativen

Time Tracker, RUN Powered by ADP und Jonas Enterprise

Warum ClockShark gewählt wurde

TSheets was not working back then on a mobile app and it was too complicated for our technicians.

Zuvor genutzte Software

QuickBooks Time

Gründe für den Wechsel zu ClockShark

We liked the fact that ClockShark would would seamlessly with QuickBooks and we did not need to change our software completely. It was also the right price point for us with the number of employees we had at the time.

Antwort von ClockShark

Hi Molly!

Thank you for the review. So glad to hear our customer support team was able to help you in the past. That's great that your technicians can get their work completed faster with ClockShark. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Neil
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Overkill for me but still useful

Bewertet am 8.6.2023

ClockShark has at a minimum sharpened up our day to day timekeeping. Since as a boss I can check to...

ClockShark has at a minimum sharpened up our day to day timekeeping. Since as a boss I can check to see if the guys are diligent in recording their hours, they rarely are trying to “remember what they did on Monday” on Friday when they need to band in timesheets for the week

Vorteile

I need a stripped down version of this. I don’t/won’t use many of the features behind the simple time keeping app entered manually end of day

Nachteile

How I’m paying as much as we do for as little of it that we use

Antwort von ClockShark

Hey, Neil! We appreciate the feedback! We'd be interested to learn what features you use and see if any of the additional features that are available could be helpful to speed up any of your current business processes. Please submit your feedback to our customer support team at [email protected]!

Fernando
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Helpful and easy to use app

Bewertet am 10.9.2023

Vorteile

In my view, ClockShark is a time and attendance and employee scheduling software that offers several advantages to companies with remote or mobile workers. I really appreciate its ease of use, as employees can clock in and out via a mobile app, which is convenient for mobile workers. ClockShark also offers job and project tracking, which helps to effectively manage your labour costs.

Nachteile

Pricing may also be a concern for small businesses or startups, as it can become expensive as the number of users increases.

Jessica
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Awesome Product for the Construction Industry

Bewertet am 14.4.2020

Overall I fee this product is wonderful! It has almost everything that we need for what we do in...

Overall I fee this product is wonderful! It has almost everything that we need for what we do in the Excavation, Demolition & Underground Utilities portion of the Construction industry that we are in. I looked and A LOT of different time keeping products and even used the free trials on a few... I am so happy that I ended up choosing this product in the end!

Vorteile

I like that this product was easy to set-up and my employees (who have had trouble with other timecard apps in the past) find it very easy to use and understand. I really like all of the customizations that I can do and the reports really help me see where my employee's time is being spent in greater detail. I love all of the different reports that can be accessed. This product definitely has great value for the money! It is exactly what we needed for our construction crews!!

Nachteile

Trying to figure out which report does what can be a little confusing. I think the better report descriptions and maybe a quick example to look at before choosing/downloading would be beneficial. While there is gps or geolocating, I would find it very useful to have the employees be able to clock in under one job, but have it notify me if they employee clocked in outside of that location for specific job tasks. For example, if I have an employee clocked in under job "A" as "driving" out the job, I know they are outside of the boundaries, however, when the switch tasks to "Laborer" I want to know if they are within a specific radius/boundary for that same job "A". Especially since my employees get paid significantly different between the two tasks... I would like to automatically be notified if they are where they say they are supposed to be for that task.

Antwort von ClockShark

Hello Jessica,

Thank you for the 5-star review! We are happy to hear that you LOVE that you can customize your reports and how easy it is to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Keri
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

What a Difference!

Bewertet am 13.4.2020

We're getting a much better overall picture of the time used. I began seeing a general pattern in...

We're getting a much better overall picture of the time used. I began seeing a general pattern in travel times to and from the jobs. Time going to a job was consistently longer than coming home. Turns out they were stopping to pick up parts along the way. While one guy went into the supply house, three more were sitting in the truck. Processes were put in place to eliminate the need for the stop.

Vorteile

Simple setup, easy to use by crew and for me the best part is that it actually calculates the overtime.

Nachteile

As a construction company, we often use multiple rates for the same guy. First of all, they all make different rates depending on their skills and time with the company. Second, they make less to ride in the truck than they do when they're onsite. It would be awesome if this could somehow be factored in.

Antwort von ClockShark

Hello Keri,

Thank you for the 5-star review! So glad to hear that ClockShark is easy for you and your team to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Angel
Gesamtbewertung
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

My Rewview

Bewertet am 18.5.2020

Overall works great for our line of work my techs are able to log in every time keeps a clean...

Overall works great for our line of work my techs are able to log in every time keeps a clean record of the hours worked easy to approve the time.

Vorteile

Since we had technicians I need to know where they are all the time I like the fact that it will show me the entire route for the day.

Nachteile

The GPS does not give me an update per minute on the same day.

In Betracht gezogene Alternativen

WebTitan und Time Tracker

Warum ClockShark gewählt wurde

My techs were having problems not able to log in, some of my techs had to reset their password every week and every time I called tech support they could not find the problem or they would create a ticket to have a more season tech review and no one ever got back to us.

Zuvor genutzte Software

Timesheets.com

Gründe für den Wechsel zu ClockShark

Some of them were overpriced and require a year subscription and they would deduct on a monthly basis and if I cancel they would prorate it and return the difference. The other did not have a good GPS program and would not record the entire day if they ever lost their internet on the phone.

Antwort von ClockShark

Hi Angel!

We appreciate the review. Glad to hear that you enjoy ClockShark's GPSTrak feature to see where your employees are at during the day. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Tristan
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best In Class

Bewertet am 16.11.2021

I've been extremely satisfied and impressed with ClockShark, from everything to its functionality,...

I've been extremely satisfied and impressed with ClockShark, from everything to its functionality, to it's customer service. I'd highly recommend it to any company with employees.

Vorteile

ClockShark makes scheduling and time tracking easy and enjoyable with their great functionality and incredible customer service.

Nachteile

A very minor complaint is that the software typically takes a bit longer to perform routine tasks such as scheduling and timecard approvals when compared to some of its competitors that I've used in the past.

In Betracht gezogene Alternativen

Timesheets.com und Homebase

Warum ClockShark gewählt wurde

After Intuit bought T-Sheets, there was a steep drop-off in customer service, and some technical issues started to arise that were concerning.

Zuvor genutzte Software

QuickBooks Time

Gründe für den Wechsel zu ClockShark

ClockShark was superior in almost every aspect, and their customer service was extremely impressive.
Robert
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Nice

Bewertet am 9.6.2023

Vorteile

Time tracking and Goe fencing. Nice features

Nachteile

Converting hours to invoice. Also converting quotes to invoice via mobile devices

In Betracht gezogene Alternativen

ExakTime

Warum ClockShark gewählt wurde

Streets would not work at times

Gründe für den Wechsel zu ClockShark

Too complicated for my guys in the field and we're just starting their mobile clocking.

Antwort von ClockShark

Hi, Robert! Thank you for the review. We'd like to learn more about what issues you're experiencing when using our quotes and invoice feature. Our customer support team may be able to help! Please contact them at [email protected].

Devendra Kumar
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

"Revolutionize Your Employee Time tracking with ClockShark Software:A Game-Changer for Your...

Bewertet am 2.4.2023

In my experience with ClockShark, it has proven to be a popular and efficient time-tracking...

In my experience with ClockShark, it has proven to be a popular and efficient time-tracking software for companies that employ remote or mobile workers. The platform is equipped with a wide range of features such as clock-in and out, scheduling, time tracking, and project management tools that are very useful for managers. Additionally, ClockShark can be easily integrated with popular payroll and accounting software like QuickBooks, ADP, and Gusto. Users have reported a positive experience with the user-friendly interface, video tutorials, and knowledge base. However, some users have had challenges with the mobile app's GPS tracking and syncing data. The software also lacks invoicing capabilities, which may be an issue for some businesses. Despite these limitations, ClockShark remains a widely used and effective time-tracking software.

Vorteile

I can attest to the numerous impactful features that make it a popular choice. The mobile time tracking feature is particularly useful, allowing employees to track their time on the go using their mobile devices. I also appreciate the real-time reporting feature, which enables managers to access up-to-date information on employee time and attendance. Additionally, the vacation/leave tracking feature helps me manage employee time off requests and ensures adequate staffing.What I find most impressive are the product's user-friendly interface and straightforward navigation. ClockShark also provides excellent customer support, with responsive and helpful representatives available to assist with any questions or issues.Integration with existing business processes can vary depending on organizational needs. Nevertheless, ClockShark offers several integrations with popular software platforms like QuickBooks and ADP, which helps to streamline workflows and reduce data entry time.Overall, ClockShark is a comprehensive and dependable time-tracking solution that caters to businesses of all sizes.

Nachteile

In my experience, some common issues with ClockShark include difficulty with the mobile app, especially when it comes to GPS tracking and syncing data. The integration process can also be challenging, particularly with custom data mappings. Moreover, some users have reported that the software lacks invoicing capabilities, which can be a disadvantage for some businesses.

Randall
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Weekly Payroll Simplified!!!

Bewertet am 1.4.2020

ClockShark has saved our company $1000's of dollars due to the GPS and Geo Fencing feature. No...

ClockShark has saved our company $1000's of dollars due to the GPS and Geo Fencing feature. No more milking the clock.

Vorteile

Ease of use.
Being able to add tasks for certain jobs instead of creating a new job for the same property.
PTO Feature is really nice, eliminates endless paperwork and phone calls.
Accountability, keeps the employees on task.

Nachteile

Would be nice to have a real time ping feature rather than a 15 minute update.

In Betracht gezogene Alternativen

QuickBooks Time

Warum ClockShark gewählt wurde

Features

Gründe für den Wechsel zu ClockShark

Price, Features, usability and customer service is TOP NOTCH.

Antwort von ClockShark

Hello Randall,

Thank you for your 5/5 star review. Glad to hear that you are enjoying the many features that ClockShark has to offer, such as the PTO feature. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Kristen
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good product - company is always trying to improve

Bewertet am 16.11.2021

Vorteile

Integration was easy. I appreciate that ClockShark is always looking for areas to improve and add new features. Other time tracking companies I've used haven't been as interactive with their customers. ClockShark is very open to suggestions and understanding our business processes.

Nachteile

I dislike that there are some integration limitations with Canadian QuickBooks Online. Would like for an option to make notes on timesheets mandatory instead of optional. It was mandatory in the previous program that we used and now we are having a hard time getting our techs to record what they've done when the system doesn't force them to add notes.

In Betracht gezogene Alternativen

TMetric

Warum ClockShark gewählt wurde

We were having major issues with the program and they were not responsive to our needs. They would not follow up on our case despite constant followups on my part. The program wasn't working at all which caused a lot of work on our end and they continued to bill us.

Gründe für den Wechsel zu ClockShark

We use Salesforce as our field service management system. We were interested in this program but found the ClockShark app to be more tech friendly than the Salesforce one app.
Sean
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Ease of use at an easy price

Bewertet am 4.6.2020

Vorteile

I was trying to keep track of time for everyone with paper time sheets or emails--which, often fell to a low priority and daily tasks and actual time weren't be accounted for. In looking at various time tracking apps, I actually stumbled across ClockShark. Right from the beginning, it was intuitive and user friendly, and it was easy to add jobs and tasks on the fly from my phone, which then populated those tasks as something to choose on ANY job, which is super useful as a renovation contractor. Being a small company, I wear many hats in the office and on job sites--I do it all and do not have ANY office staff other than myself. Having a program that was so quick and easy to implement, as well as easy to manage daily as needed without spending a lot of time on the task, has made my life exceedingly less difficult.

Nachteile

I probably don't use the software to the fullest extent, so I am sure there is something that may come up later--but right now, adding users is a bit more of a pain than I would like.. but even then, that's pretty easy.

In Betracht gezogene Alternativen

QuickBooks Time, Buildertrend, Homebase und CoConstruct

Gründe für den Wechsel zu ClockShark

Price and saw how easy and intuitive it was during the free trial.

Antwort von ClockShark

Hello Sean,

Thank you for the review! We are happy to hear that ClockShark took some of the stress away that you have as a small business owner. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Christine
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

You need This

Bewertet am 16.3.2022

From the moment we started the free trial the customer service was top notch. They reached out...

From the moment we started the free trial the customer service was top notch. They reached out right away and assisted with the many questions I had and was able to streamline our entire company to functional on their site. It has so many features which we have not fully used as we are not quite there on our side but are looking forward to integrating those into our company. This software has been able to release a lot of time we were spending on payroll/time clock and job costing. the reports are so detailed that the owner just loves seeing everything on one spot with just a simple click. Imputing the information weather, it is an employee/task or job is simple and again if you are unsure of something or are looking for it to run a certian way customer service is on top of it and make it easy for you to understand.

Vorteile

The software is super easy to use and understand, it is very self-explanatory.

Nachteile

Nothing so far to report! It is amazing for entire team

In Betracht gezogene Alternativen

QuickBooks Time

Warum ClockShark gewählt wurde

This badge system had the field guys coming to the shop every day to punch in and out which in the long run was costing the company more money for their time to drive back. The system we were using was not always running smooth and had to fix or ask what their time was on a daily. It also did not allow us to see the job costing side of things.

Gründe für den Wechsel zu ClockShark

This was the easiest to use and was highly rated from other clients/customers we work with.
Stormy
Gesamtbewertung
  • Branche: Baumaterial
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Perfect for dispatching!

Bewertet am 21.11.2021

We are a small plumbing business and didn’t want to spend the high prices for features we don’t...

We are a small plumbing business and didn’t want to spend the high prices for features we don’t need or wouldn’t use with other companies geared towards the plumbing industry for dispatching.

Vorteile

This makes dispatching my plumbers to any location super easy, and they like being able to see their schedule for the day so that they can stock their trucks with what they need for each job.

Nachteile

That scheduling has to be done online and not on the app.

In Betracht gezogene Alternativen

ServiceTitan und Service Fusion

Gründe für den Wechsel zu ClockShark

We are a small plumbing business and didn’t want to spend the high prices for features we don’t need or wouldn’t use with other companies geared towards the plumbing industry for dispatching.
Erin
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Clock Shark has been a very positive and useful asset to our agency. The GPS function is aces!

Bewertet am 11.7.2017

Clock Shark allows the employees within my agency to clock in and out for their shifts easily and...

Clock Shark allows the employees within my agency to clock in and out for their shifts easily and with a GPS time stamp that assists the Admin users to do audits on the employees. As an HR Manager the 'Reports' function within Clock Shark for Admin users is super beneficial in assisting me to complete both my bi-weekly and monthly payroll as it allows me to input a custom range of dates to pull up reports. Being able to select which employees and which dates I need reports on saves time and headaches as I am easily able to complete my Payroll in an hour compared to 6 hours when our agency used written time sheets.

Vorteile

I like the GPS function so that our supervisors can keep track of where and when employees are clocking in and out from their shifts. This feature has helped us in solving more time theft instances than I'm happy to admit. As the HR Manager, I also love the 'Reports' feature. This makes my Payroll day so much easier.

Nachteile

There are some features of Clock Shark that I wish were different. These features do not hinder my ability to complete my job so I don't wish to complain about them. For the sake of this review I will list just 1 feature I wish was different (to be fair I have never told the Clock Shark Admin about my frustrations so they can't fix what they don't know). The feature I do not like or wish was different is the 'Notes" section within each punch. It needs to allow for more room to write as we use ours to list our daily tasks at the end of each shift before clocking out and I run out of character room each day. I would also like a feature to differentiate the text bubbles on the time sheets from our task lists and actual punches that need to be fixed for employees. Maybe a different color? It's time-consuming to go in and look at every employee's text bubbles just to find punches that need to be fixed within all of the daily task lists.

Jason
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The Game Changing App

Bewertet am 29.11.2020

It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a...

It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a certain employee or job, is so useful. Also the vacation requests feature is so practical for me. I was struggling to keep it all straight - who/when/how many days requested. That was a task!! Now once approved, I can look ahead at approved vacation requests and take into account when scheduling. Also, its keeps both parties honest. If there wasn't a vacation request sent, then the employee didnt "ask" for the time off and it makes less awkward when you get a conflict related to that time off request.

Vorteile

Being able to track/record the hours worked by each of my employees has been a great tool. And in different task categories is also useful as it relates to different parts of the invoice process with my customers. Now I dont have to text/email every time I am uncertain about something during their work day. (ex. How many hours on this job, how many hours doing this task, how many hours spent driving between jobs, etc etc)

Nachteile

I have been inquiring if the development team could come out with some kind of trackable unit. In our case, I'd like the crew lead to be able to enter km for each job and maybe a total for the day. Then I can know what to bill to the client and I'd know what the employee gets compensated for. I just used mileage as an example. It could be supplies used or whatever - to suit whatever the vendor uses for materials, etc. For the interim, my crew leads just enter comments. However, this doesnt transfer over to the timesheet summaries. So it creates a little more work on the management side.

Antwort von ClockShark

Hi Jason!

This is great news! We really appreciate your positive, thorough review! By the sounds of it, you will really love the conversations feature we just released! I'm really happy to hear that ClockShark is helping with so many aspects of your business and we appreciate your feedback! Thank you again!

Angela
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
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  • Bedienkomfort
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  • Weiterempfehlungsquote 10.0 /10

ClockShark = Time Saved

Bewertet am 12.5.2021

Because ClockShark handles all aspects of time sheets and PTO requests, I have gained hours of...

Because ClockShark handles all aspects of time sheets and PTO requests, I have gained hours of productivity on the job. Employees can see their own information, such as PTO used, how many hours they still have available, how much time they've clocked for the week, etc. It gives them the power to look at their personal data to answer any questions they may have about time worked or taken. Managers can approve time sheets and PTO requests much more quickly and efficiently, allowing them to move on to other tasks.

Aside from all the wonderful time-saving features of ClockShark...my favorite part is the incredible customer service. Every question is answered quickly, pleasantly, professionally, and correctly. Other businesses would do well to model their customer service after ClockShark's!

Vorteile

We use the time sheets, time off, and gps tracking features the most. Since implementing ClockShark, the tedious gathering, examining, and approving of time sheets has gone the way of the dinosaur. Clock in and Clock out mistakes can be corrected easily, and all employees can use the mobile app or computer to access the software. PTO requests have also been simplified and are easy to track since using ClockShark. This software has truly shaved days off of the administrative time and effort normally used when handling time sheets and PTO requests for payroll. The gps tracking feature is great when you have an employee out in the field who has mechanical issues...he/she can be easily tracked to quickly receive any help needed.

Nachteile

We have a few employees not comfortable with technology and it has taken some time to get them comfortable in using the software. There have also been times when an employee clocks in or out on their mobile app and it doesn't sync with the program. Most of the time this happens in locations with poor cell or internet service. It is easily fixed when this occurs.

Angelique
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
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  • Weiterempfehlungsquote 10.0 /10

Great Value for Geo Location, Job Costing, Mobile Time Clock

Bewertet am 25.5.2022

Customer service has been superb. [SENSITIVE CONTENT] helped me with set-up and even after our...

Customer service has been superb. [SENSITIVE CONTENT] helped me with set-up and even after our initial zoom meeting he answered my questions and helped me with a few other set-up items needed. He is personable and kept his meeting appointments with me as scheduled.

We had to add a time tracking app when we decided to go from in-house payroll to outsourcing our payroll to ADP as they don't do the job costing which requires hours worked on specific jobs. It has been a blessing because now we can track where our employees are at a glance and their time is more accurate. Plus the time is recorded daily so we don't have to wait until the end of the week to see how the hours are doing on each job.

It is an easy process to send the time information to ADP as well as to update the timesheets in my QuickBooks so that employee hours show up there.

The app itself is clean looking and easy to use.

Vorteile

Our work is done at our customers' homes and as an owner of a small company we can't be everywhere at once. Having the GPS Geo Location has been extremely helpful in managing the employees. If they forget to clock out you can see what time they left the area so as to get accurate time. You can see if they left the jobsite early or if they arrived late (many times this time would be inaccurate on their paper timesheets).

The integration with ADP for our outsourced payroll as well as the integration with QuickBooks has been very seamless.

Nachteile

There was definitely a bit of work in the beginning to get things sorted out. I had to inactive 20 years of clients in my QuickBooks and also add the customer address to the Ship To address because that is the address ClockShark uses for their app. It took a few hours to get that updated but it will be worth it.

Some extra work that I didn't anticipate is that in order to use the Geo Location I have to go in to each job and click the button to add that. When QuickBooks updates to ClockShark I have to remember what the new jobs are and go in to add the GeoFence and to make sure I remembered to put the address in the right spot.

I have emailed them to request that our GeoFence is activated for all new jobs automatically and to update some functionality.

David
Gesamtbewertung
  • Branche: Rechtsberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 10.0 /10

I have tried several different time trackers since I opened my business and this is the best.

Bewertet am 3.10.2017

The ability to easily track employee hours. They can add notes and even attachments when using the...

The ability to easily track employee hours. They can add notes and even attachments when using the app. The software works with Quickbooks and makes it easy to export time sheets directly into Quickbooks.

Vorteile

I like the ability to designate which jobs different employees can access. The software has gotten better over time and the owner/developer is very responsive and obviously cares about the quality of their product. They continually ask what users want to see added and have instituted changes I (and many others) asked for. Employees are reminding to clock in and out when they hit designated geofences. I use this for my office staff as well as my investigators who work in the field.

Nachteile

I really don't have any issues with this software. Maybe the ability for the software to text message reminders as well as send push notifications would be nice.

Antwort von ClockShark

Hey, David. Thanks for sharing your review of ClockShark here on Capterra. It's the perfect forum for sharing what you'd like to see added to the product, and we love your feedback. The suggestion to have a text message reminder is one we get frequently, so I'll add your support to that idea in our Voting Page so it can get more traction.

I love to hear that the GPS Fences are reminding employees to clock in and out from the field, and that you've noticed all the many improvements we're continually making to get ClockShark even better for you. We appreciate your letting us support your company. If you ever need anything, please let us know. All the best, David! -Morgan-

Andy
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 10.0 /10

ClockShark is a great product!

Bewertet am 22.3.2021

Overall, ClockShark is a huge benefit to our company. It helps us to track the employee hours as...

Overall, ClockShark is a huge benefit to our company. It helps us to track the employee hours as well as their locations (in real time). It eliminates the need for paper copies of timesheets, which can be hard to decipher at times and, in all honestly, tough to prove accuracy. The foremen are able to see which workers have clocked-in correctly to their worksites, with the ability to allocate hours to certain job numbers for accounting purposes and job costing. Without ClockShark, we would still be doing things inefficiently and inaccurately.

Vorteile

I love how I can clock-in/out from anywhere using my cell phone! This app provides total freedom from having to use a punch clock located in a specific location, or filling out paperwork on a daily basis to keep my hours up to date. The ClockShark app keeps accurate records that I can reference at any time, including past timesheets if needed.

Nachteile

I honestly can't think of anything negative to say about my personal experience with ClockShark. If I absolutely had to think of something, I suppose it would be beneficial for someone like me if there was an auto clock-in feature because I start at the same time every day. This way if I happened to forget about clocking in, it could do it for me and then let me know that I was clocked-in with an alert from the app.

Tara
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 9.0 /10

Good Construction Time Clock, easy to use with great customer support.

Bewertet am 2.8.2018

Everyone can clock in/out from their own phones and since there is GPS you can see exactly where...

Everyone can clock in/out from their own phones and since there is GPS you can see exactly where they are when they do to prevent fraud. This software makes it easier than using traditional time clocks or paper since employees are always going to different job sites with construction.

Vorteile

I like the app and how easy it is to use for all employees. They are always making updates and now you can link. ClockShark to QuickBooks. The customer support is great, it's very easy to start an online chat and get help. I think it is easy for most people to learn and the admin features are not complicated either. The price is also lower than most that I have researched!

Nachteile

The app does not run as well on older phones, it used to sometimes have issues allowing employees to clock in or out that had phones that were more than a few years old.

Antwort von ClockShark

Hey There, Tara! Thanks for sharing your experience with ClockShark here on Capterra! We're really happy to hear that ClockShark is easy to use for your team, and that the QuickBooks integration has been helpful too! We're always adding new features, so we'll keep you updated on those!

Glad to have you on board the ClockShark team, Tara! If you ever have any questions, suggestions, or you just want to chat with sociable sharks, feel free to reach out! Have an excellent week!

-Morgan @ ClockShark-

Don
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

ClockSharp offers outstanding results and benefits for our company

Bewertet am 17.11.2022

Since we began with ClockShark we have realized improved employee performance and reduced lost...

Since we began with ClockShark we have realized improved employee performance and reduced lost employee time. We use the program to monitor time on task to improve billing and invoicing for services

Vorteile

ClockShark is very easy to use and makes training new employees simple. We appreciate the fact out employees have multiple options to access the program in office and in the field. We also are highly impressed with the customer services ClockShark offers us. Their staff are highly skilled and provide immediate service when we have needed technical information and assistance with the program.

Nachteile

Honestly, we have very little to say negatively about ClockShark and their service. We have used other software to manage our employee timesheets and we have been highly satisfied with their program and services over others we used in the past. We doubt we will make any changes in the future.

Makeila
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 8.0 /10

More Pros Than Cons

Bewertet am 24.6.2020

Vorteile

There are a lot of pros with using the ClockShark app. Once you get the hang of using it for a couple of days, it is very easy to understand. It is an app that is easy to teach others how to use. It does not have a lot of malfunctions, and the support team is always there when needed. When I review people's times everyday, it is very organized. When I am looking for specific jobs or employees, I can run a report and it will tell me what I need, which is SO AWESOME and SUPER HELPFUL. Highly recommend taking advantage of the reports section.

Nachteile

There aren't a whole lot of cons for this software. Sometimes when an employee clocks out, there are times when ClockShark doesn't catch it and gives an error after 20ish hours.

Antwort von ClockShark

Hi Makeila,

Thanks for the review! We are happy to hear that you enjoy everything about ClockShark from the ease of use to our customer service. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Mireille
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Amazing product

Bewertet am 29.5.2020

Great customer service, we did request changes to some modules.

Great customer service, we did request changes to some modules.

Vorteile

Scheduling is intergrated with the timesheet module which makes our life alot simpler! Our workers don`t have to contact the office to see where they are going next. GPS makes it easier to track and we don`t need to request weekly timesheets now!

It was quite an improvement for our business!

Nachteile

Job creation button can only be found on the administrator side on the web version. Jonas software merging not currently available, so we have to manipulate the data for the extraction. Current paid time off summary table that show current status is not available for management to see all employees easily .

Antwort von ClockShark

Hello Mireille,

Thanks for the review! Glad to hear that ClockShark has been able to improve your business with the many features we have to offer. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.