Epos Now

3,5 (548)
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Sicheres elektronisches Kassensystem (POS)

Gesamtbewertung

3,5 /5
(548)
Preis-Leistungs-Verhältnis
3,4/5
Funktionen
3,5/5
Bedienkomfort
3,6/5
Kundenbetreuung
3,4/5

61%
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548 Bewertungen

Damien Paul
Damien Paul
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Helpful after sales

Bewertet am 27.4.2024

From sales to after sales the service have been meeting my expectations. Their live chat environment...

From sales to after sales the service have been meeting my expectations. Their live chat environment is really helpful

Vorteile

I love the after sales offered by epos now they have 24 ×7 support which gives me confidence

Nachteile

I didnt dislike anything related to eposnow

Antwort von Epos Now

Hello Damien Paul

Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us.

Knowing that our customers love our service brings us so much joy!

Your kind words will definitely be shared with the entire team.

If you ever have more to share or need assistance, feel free to reach out.

Thanks once again,
Epos Now

LAURA
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

EPOSNOW is the future

Bewertet am 30.1.2025

it was great all so friendly and extremely helpful

it was great all so friendly and extremely helpful

Vorteile

it is so easy to use, the customer service is great they go above and beyond.

Nachteile

some times the waiting time can be long, but they are very helpful when you get through

Antwort von Epos Now

Hi Laura,

Thank you for your kind words! We're thrilled to hear that you find EposNow easy to use and that our customer service team goes above and beyond for you. We appreciate your patience regarding wait times and are always working to improve response times while maintaining high-quality support.

If you ever need any further assistance, feel free to reach out. We're here to help!

Best regards,
EposNow

Phillip
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

I regret ever choosing EPOS Now for my business.

Bewertet am 16.12.2024

I regret ever choosing EPOS Now for my business. The customer service is absolutely horrendous....

I regret ever choosing EPOS Now for my business. The customer service is absolutely horrendous. Associates and trainers are clearly not trained to do their jobs and have little to no understanding of their own products. It’s incredibly frustrating to call for support, only to be left on hold indefinitely until you’re forced to hang up. Then, you’re stuck starting the entire conversation over with someone else who is just as unhelpful. The lack of professionalism and product knowledge is astounding. I would not recommend this company to anyone. Save yourself the headache and look elsewhere!

Vorteile

Payment system is very easy to use. It’s works very well.

Nachteile

Everything outside of the physical payment system itself.

Antwort von Epos Now

Dear Phillip,

We sincerely apologize for the frustration and inconvenience you’ve experienced with both our customer service and the lack of product knowledge from our team. We truly regret that your experience has led to such disappointment, especially when it comes to the support you’ve received.

This is not the level of service we aim to provide, and we understand how important it is for businesses like yours to have reliable support. To help us resolve these ongoing issues, please email us at [email protected] with your account details, and we will ensure that this matter is prioritized and addressed thoroughly.

Thank you for bringing this to our attention, and we look forward to working with you to make things right.

Thanks again for your share,
Epos Now

christopher
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

my review on epos now

Bewertet am 8.11.2024

very good i cannot fault epos now overall they are very professional with me over the phone

very good i cannot fault epos now overall they are very professional with me over the phone

Vorteile

the team who deal with any issues or problems i get

Nachteile

i dont have any issues with epos now they have always resolved any problem i have had

Antwort von Epos Now

Dear Christopher,

Thank you so much for your detailed review! We’re thrilled to hear that you’ve had a positive experience with our team and that we’ve been able to resolve any issues you've encountered. It’s great to know that you find our service professional and that Epos Now has been the right fit for your needs.

If there’s anything else we can assist with in the future, please don’t hesitate to reach out.

Thanks again,
Epos Now

Shilpa
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

With till settings and menu

Bewertet am 20.12.2024

Superb customer service and very supportive

Superb customer service and very supportive

Vorteile

Assistance is so kind and supportive team .superb team

Nachteile

Quick response and good service fast services

Antwort von Epos Now

Dear Shilpa,

Thank you for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our team and that our service has been supportive and efficient. We're glad Epos Now is making things easier and more convenient for you.

Thanks again for your share,
Epos Now

James
Gesamtbewertung
  • Branche: Wein und Spirituosen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good value for money, and good support.

Bewertet am 28.1.2025

Eposnow have always been quick to respond to support requests, which for me is the most essential...

Eposnow have always been quick to respond to support requests, which for me is the most essential element of our relationship.

Vorteile

Responsive support team when needed, and good value for money for the system in general.

Nachteile

Whilst the basic system works well out of the box, it's a little lacking in some areas without paid upgrades.

Fouad
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent POS

Bewertet am 30.1.2025

Excellent product and service specially the auto help chat

Excellent product and service specially the auto help chat

Vorteile

Easy to use and the reports good online support

Nachteile

A bit hard to create items but when you are used to itvit is fine

Antwort von Epos Now

Hi Fouad,

Thank you for your positive feedback! We're thrilled to hear that you find our POS easy to use and appreciate the online support and auto-help chat. We understand that creating items can be a bit challenging initially, but we're glad to know that it becomes easier with experience. Your insights are valuable to us, and we’re continuously working to improve our services.

Best regards,
EposNow

Jennifer
Gesamtbewertung
  • Branche: Wein und Spirituosen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product easy to use

Bewertet am 18.12.2024

They are always there to support me and the wait time is relatively short

They are always there to support me and the wait time is relatively short

Vorteile

Easy to use and great product support. The phone is always answered quickly

Nachteile

The phone menu to get to a representative

Antwort von Epos Now

Dear Jennifer,

Thank you for sharing your experience! We're thrilled that you find our product easy to use and appreciate the prompt support from our team. It’s wonderful to know that our efforts to provide quick assistance have been helpful to you.

We’ve noted your feedback regarding the phone menu and will review it to ensure an even smoother experience.

Thanks again for your share,
Epos Now

Jamie
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

EPOS now reccomended.

Bewertet am 18.12.2024

Excellent service always provided with EPOS now.

Excellent service always provided with EPOS now.

Vorteile

We love the connection between shops and our head office function.

Nachteile

More charitable features for our Charity Shop.

Antwort von Epos Now

Dear Jamie,

Thank you for your kind words and for recommending Epos Now! We’re delighted to hear you value the connection between your shops and head office, as well as the service we provide.

We appreciate your suggestion for more charitable features tailored to charity shops. It’s feedback like yours that drives us to evolve and meet the diverse needs of our customers.

We’re always here to assist and support your efforts.

Thanks again for your share,
Epos Now

Joe
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Thanks for you help

Bewertet am 29.12.2024

Vorteile

[sensitive content hidden] was amazing. Very helpful and clear with what she was doing

Nachteile

Nothing

Antwort von Epos Now

Dear Joe,

Thank you for your feedback! We’re so glad to hear that you had a great experience and found our support helpful and clear. If there’s anything else we can assist you with, please feel free to reach out.

Thanks again for your share, Epos Now.

Melissa
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Eposnow - a great system

Bewertet am 7.8.2024

My experience with Eposnow has been very good. I have had a number of occasions where I have needed...

My experience with Eposnow has been very good. I have had a number of occasions where I have needed to call the helpdesk and every time, the person has solved my query easily and with patience.

Vorteile

Eposnow is very simple and easy to use but on the odd occasion that I do need assistance, the help desk are always on hand and quick to help.

Nachteile

I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge. However, this was rectified.

James
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Epos or no Epos

Bewertet am 22.7.2024

One word excellent , i even recomend this system to friends .

One word excellent , i even recomend this system to friends .

Vorteile

The system is extreamly easy to use and any problems the staff are only at the end of the phone .

Nachteile

There wasnt much to dislike everything works how it should and when it should , the

Antwort von Epos Now

Dear James L,

We are sincerely grateful for your feedback!
Hearing about your positive experience with us fills us with joy.

Your kind words mean the world to us and will be shared with the entire team.

If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.

Thank you once again for choosing Epos Now.

Best regards,
Epos Now

Adam
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great EPOS experience from software, sales to support

Bewertet am 4.7.2024

After experience with EPOS Now back in 2016, never thought I'd be using this product or company...

After experience with EPOS Now back in 2016, never thought I'd be using this product or company again, but what a massive difference these years have made. Nothing but positives so far. Which I hadn't messed about with the other companies the last 18 months.

Vorteile

Software had everything I was looking for, which most companies that have these features are charging the earth. [sensitive content hidden] from sales team has been incredible, and great experience from [sensitive content hidden] in support. The fact [sensitive content hidden] was able to help with an issue at 20:00 in the evening when most companies have sent the team home is impressive.

Nachteile

A lot of self learning, which for me is ok as I've used a lot of different EPOS companies, and this is also reflective in the pricing being great value which is fair.

Antwort von Epos Now

Dear Adam G,

We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy.

Your kind words mean the world to us and will be shared with the entire team.

If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.

Thank you once again for choosing Epos Now.

Best regards,
Epos Now

Curt
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Experience!

Bewertet am 17.9.2024

Excellent product with first class customer care.

Excellent product with first class customer care.

Vorteile

Ease of use, adapts to our need whereas competitors do not meet them

Nachteile

Nothing, great system. Would like to have it in white

In Betracht gezogene Alternativen

Clover

Gründe für den Wechsel zu Epos Now

We can do sub, sub categories whereas we can't with other systems
David
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

DO NOT WASTE YOUR TIME WITH THEM

Bewertet am 16.8.2024

We signed up with this company they have been unable to provide a working system and now its our...

We signed up with this company they have been unable to provide a working system and now its our fault and we have to pay and exit fee because we have no option but to leave them as we need a working till system.

A truly pathetic excuse of a company who no doubt spend more money on there legal department than they do anywhere else.

Vorteile

No pros they are a truly awful company, if you sign with them be prepared to talk with a million different representatives and waste your time explaining everything again over and over again

Nachteile

"integration" team, "customer service" team, complaints department

Antwort von Epos Now

Hi David G,

Thank you for sharing your feedback with us. We’re genuinely sorry to hear about your frustrating experience, and we sincerely want to help resolve the issues you’ve faced.

Unfortunately, we couldn’t locate your account with the details provided. To better understand and investigate what went wrong, we kindly ask you to send us more information, such as your account number, email address, and business name, to [email protected].

We are committed to providing a system that meets your needs, and we hope to turn this situation around for you. We look forward to hearing from you soon.

Kind regards,
Epos Now

Alasdair
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

EposNow for a bar

Bewertet am 4.7.2024

Very positive. Easy to set up and runs well and the overall cost is excellent.

Very positive. Easy to set up and runs well and the overall cost is excellent.

Vorteile

Easy setup and ongoing management of the system. Cloud sync allows remote management. Easy for our bar staff to use.

Customer support is also very good - if we have an issue it's normally a 5 minute phone call to get it sorted.

Nachteile

The previous product management was clunky, but the new version has streamlined it and now lets us change the pricing of multiple products at once.

As we are a not for profit Social Club, initial verification by [sensitive content hidden] was a pain because we don't have a company number.

In Betracht gezogene Alternativen

Square Point of Sale

Gründe für den Wechsel zu Epos Now

Transaction cost

Antwort von Epos Now

Dear Alasdair D,

We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy.

Your kind words mean the world to us and will be shared with the entire team.

If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.

Thank you once again for choosing Epos Now.

Best regards,
Epos Now

Lewis
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Not fit for purpose

Bewertet am 26.8.2024

Terrible, they have had months of money out of us and we have had 2 weeks of service from them,...

Terrible, they have had months of money out of us and we have had 2 weeks of service from them, they need to release the contract obligation and stop theifing money from our small business.

Vorteile

We were promised the earth and the customer service delivered nothing, we told them that we need the system for our farm shop and it needed to weigh fruit and vegtables and lots of cheese etc, so we purchased the scales ( very expensive) and was told it would all be easy, i made it clear i had staff of all ages and they explained it would be easy. it was not! it was so slow, it took nearly 65/70 secounds per item, it was taken 10 minutes to serve one customer it was terrible. we explained this, nothing changed, so we had to stop using it, for 14 months since i have been trying to stop the payments coming out of bank and all the time they say "we are in contrat" but what about there contract obligation of a working product fit for purpose! its disgusting and every month they take the money.

Nachteile

The fact that they belive they have the right to keep taking monthly payments for doing noting, for providing no service, they can see from our log ins we used it for two weeks, it was so bad we nearly lost our business over it!

Antwort von Epos Now

Dear Lewis S,

Thank you for taking the time to share your experience. I am truly sorry to hear about the challenges you've faced with our system and the frustration it has caused you and your business. Your experience is not what we strive for, and I completely understand how disappointing and difficult this situation has been.

We want to investigate this matter thoroughly and work towards a resolution that addresses your concerns. However, we are currently unable to locate your account with the information provided. To assist us in moving forward as quickly as possible, could you please provide us with your account number, full name, and email address? You can send these details directly to us at [email protected].

Please know that we take your feedback seriously, and our goal is to ensure that you are supported every step of the way. We look forward to hearing from you so we can resolve this issue as promptly as possible.

Kind regards,
Epos Now

Dafydd
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Crosville Club

Bewertet am 27.6.2024

[sensitive content hidden] brilliant sorted everything out easy to talk to.with out people like...

[sensitive content hidden] brilliant sorted everything out easy to talk to.with out people like [sensitive content hidden] I think companies can loose business.
My experience was 10/10

Vorteile

I spoke with [sensitive content hidden] about payment for the till which I thought was incorrect.He went through everything with me and explained in a way I could understand and the reasons for this he made me feel comfortable and valued .Wish everybody I spoke with on the phone had his attitude a credit to your company.

Nachteile

The only thing I found difficult was getting to right department on the phone to many numbers confusing.

Antwort von Epos Now

Dear Dafydd,

We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy.

Your kind words mean the world to us and will be shared with the entire team.

If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.

Thank you once again for choosing Epos Now.

Best regards,
Epos Now

Stacey
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great customer service

Bewertet am 6.11.2024

Good. Sometimes entering stock is a bit of a faf. But apart from that good.

Good. Sometimes entering stock is a bit of a faf. But apart from that good.

Vorteile

Customer service. If anything goes wrong there is always someone to help

Nachteile

Entering stock in one section and quantities in another

Antwort von Epos Now

Dear Stacey H,

Thank you for sharing your feedback! We’re so glad to hear that you’ve had a great experience with our customer service and that there's always someone available to assist you. We also appreciate your input regarding the stock entry process, and we’ll look into how we can make it even more seamless for you. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out.

Thanks again for your share,
Epos Now

Eve
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Epos review

Bewertet am 23.7.2024

Enjoy using this product and would recommend to other company’s. Customer service was exceptional...

Enjoy using this product and would recommend to other company’s. Customer service was exceptional especially when we had a problem with it. [sensitive content hidden] was amazing and fixed it quickly and super polite !

Vorteile

Epos is easy to use and perfect for businesses. We only use a small factor of the elements available. But it’s perfect and clear to keep track of all our sales and stock.

Nachteile

Having regular updates that would happen automatically. And staff compared to a sales graph or table (in takings and who was clocked in) would be helpful to someone like me who manages it from a separate company.

Antwort von Epos Now

Dear Eve,

We are sincerely grateful for your feedback!
Hearing about your positive experience with us fills us with joy.

Your kind words mean the world to us and will be shared with the entire team.

If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.

Thank you once again for choosing Epos Now.

Best regards,
Epos Now

Sri
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

All in one PoS device

Bewertet am 30.7.2024

Vorteile

Cloud based, constant updates and regular syncing. Integration with Wix

Nachteile

- Steep Learning Curve in terms of set up but once you get used to it then it's really good.

Antwort von Epos Now

Dear Sri,

We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy.

Your kind words mean the world to us and will be shared with the entire team.

If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.

Thank you once again for choosing Epos Now.

Best regards,
Epos Now

Shiv
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great system

Bewertet am 20.11.2024

Great experience overall, I would highly recommend it to other companies out there who require an...

Great experience overall, I would highly recommend it to other companies out there who require an EPOS System.

Vorteile

Support are very responsive and the system works exactly as it should.

Nachteile

The Windows system option has low SSD storage, this is just a flaw with the Windows kit.

Antwort von Epos Now

Dear Shiv,

Thank you for your fantastic review! We’re thrilled to hear that our system is working as expected and that you’ve had a great experience with our responsive support team. We appreciate your feedback about the Windows system option, and we’ll certainly take that into account as we continue to improve our products.

If there’s anything else we can assist with, please don’t hesitate to reach out.

Thanks again,
Epos Now

Stephanie
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Good System

Bewertet am 30.7.2024

Good. The system is easy to use and simple for new staff to learn

Good. The system is easy to use and simple for new staff to learn

Vorteile

Easy to use and reliable. Quick and simple to get used to

Nachteile

Trying to fix an issue via telephone when the other person does not have very good english

Antwort von Epos Now

Dear Stephanie,

We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy.

Your kind words mean the world to us and will be shared with the entire team.

If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.

Thank you once again for choosing Epos Now.

Best regards,
Epos Now

Vikram
Gesamtbewertung
  • Branche: Computer-Hardware
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Worst pos system and after sale support

Bewertet am 4.4.2024

Worst ever would never recommend to anyone

Worst ever would never recommend to anyone

Vorteile

Nothing you guys will regret and always feel gutted why you decided to join them

Nachteile

Worst worst company ever
Will only charge you un-necessarly

Had their worst lagging system which lagged forever and they still want to charge you for what you have never signed up for and the guy who signed you up with all the promised becomes ghost all of sudden and customer service team is the worst whatever they say they never do it.wont be going to these rip offs ever again and won’t recommend anyone else either stay away from them otherwise you will regret like me.

Antwort von Epos Now

Hello Vikram S,

Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date.

I am keen to help you resolve any outstanding issues.

please feel free to reach out to me and my team directly at [email protected].

Thanks again for your share,
EposNow Digital Team.

Sam
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

EPOSNOW IS A SCAM!!!!

Bewertet am 15.10.2024

The worst nighmare ever...the lies is unbelievable in that they promise you everything you ask for...

The worst nighmare ever...the lies is unbelievable in that they promise you everything you ask for but 1/2 the options aren't available & you DO NOT GET YOUR MONEY BACK EVER regardless of who you complain to & no messages are EVER returned...STAY FAR AWAY FROM THIS COMPANY IN THE U.K & I cant believe they infiltrated the U.S...but it's a matter of time before everyobe will see who they are!

Vorteile

ABSOLUTELY NOTHING!!! There is no liking other than the monitor looks a little appealing but thats it!

Nachteile

There's nothing at akl to like the most or the least its 100% a scam & a disaster to understans,operate & dealing with the staff?? It would be MINIMUM 10 pages long as to addressing that specific issue of incompetancy...basically what I'm saying is DO NOT ENTERTAIN EPOSNOW! Thats the warning.

Antwort von Epos Now

Hello Sam P,

Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date.

We requested further details in order to locate your account with a view to resolving any outstanding issues, please feel free to reach out to me and my team directly at [email protected].

Thanks again for your share,
Epos Now.