
Gesamtbewertung
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380 Bewertungen
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Eway
Bewertet am 12.4.2021
Vorteile
Übersichtliche Plattform
alle Informationen auf einen Blich
Nachteile
Mir gefällt alles gut.
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Experience after 3 years
Bewertet am 9.1.2023
Really good and quick support. They ask customers for opinions and feedback.They implement some requirements into the software - based on wishes, if it benefits other clients as well.Sets up software and processes to be most efficient for the client. Every year they ask and try to help find the next improvement option. They introduce new products and help clients deploy them.Communication with customers is at a high level.
Vorteile
simple operationintegration into outlookgreat mobile application - which identifies the caller even if I don't have it stored in the phone's memory
Nachteile
In the beginning it was the loading speed, but it has already been accelerated a lot.It's hard for me to find flaws.
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
eWay CRM helps us be informed and effective
Bewertet am 16.3.2023
Vorteile
Communication and document management within the project are most critical for us. Program control is very intuitive. Integration with our ERP system was a matter of a few days.
Nachteile
Reporting module of eWay CRM could be improved to allow advanced report customization.Sometimes users complain about slower program responses, data synchronization between clients. But this can be affected by the immediate state of the hardware or network infrastructure.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
review
Bewertet am 10.3.2023
good
Vorteile
easy to setup and deploy, easy to use for technical people
Nachteile
hard to manage with people leaving and going, without feeling like i need to start again, hard to use/find things for non technical users
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
eWay CRM the Great Outlook Integrator
Bewertet am 20.1.2023
Great for keeping notes and tracking information for customers and prospects, grouping user in categories, and attaching users to companies
Vorteile
Great ease of use and fantastic integration with Outlook, which is one the most important features for me. In fact change from another CRM for this very reason (the other CRM's integration with Outlook was always breaking on new updates).
Nachteile
Very few cons - one improvement, although not a big deal for me, would be if software would load quicker on startup. Once started its great.
- Branche: Import und Export
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
BO-IMPORT eWay review
Bewertet am 20.3.2023
eWay ensures us that tasks are completed, it keeps track of them and enables to get things done in time.
Vorteile
It enables us to have all the contacts from differnt sources in one place. Work with tasks is realyy helpfull and time saving and you don´t miss important task.
Nachteile
There are some limitations concerning sync with Pohoda software. E.g. our product database is such massive (800k) that we cannot sync the data into eWay. The data would be helpfull for another statistics.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy-to-use CRM
Bewertet am 16.3.2023
Great product for decent money, their support is fact and efficient.
Vorteile
It is built-in Outlook so no "extra software" is required. The company account management has also been done very well. The way of exporting important data to .xls is very easy and intuitive.
Nachteile
Sometimes the way how this CRM can be customized (in detail) becomes an obstacle rather than a benefit due to many many different fields but it has certainly improved a lot over the years.
- Branche: Gewerbeimmobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Love eWay for Real Estate CRM
Bewertet am 10.3.2023
Quick easy cheap and useful CRM
Vorteile
Easy to use. Lays right on top of Outlook which I love.
Nachteile
I am still learning the system but so far so good.
In Betracht gezogene Alternativen
Salesforce Sales CloudWarum eWay-CRM gewählt wurde
CostZuvor genutzte Software
Salesforce Sales Cloud- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Review of eWay-CRM
Bewertet am 22.3.2023
Vorteile
At eWay-CRM, we appreciate the clarity of business cases, the possibility of sorting offers according to various criteria for further analysis.
Nachteile
Some system settings could be clearer for the user, especially the workflow scheme is complicated to set.
- Branche: Medizinische Geräte
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Easy way to organise information
Bewertet am 21.3.2023
Vorteile
Project-based design, easy work with tasks and documents
Nachteile
Configuration of workflow, relations, responsibilities; risc of overloading of system with information that leads to the lack of transparency
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
High-quality CRM in Outlook
Bewertet am 21.3.2023
Vorteile
Easy to manage projects progress information, while always at the tip of your fingers directly in Outllok. Thoroughly thought-out workflow and ways of integration eWay with other systems.
Nachteile
The new user interface is too bulky, sometimes making orientation a little awkward
- Branche: Informationsdienst
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
eWay ... absolutely!
Bewertet am 2.11.2021
eWay has been a time saver for our consultants in the field and our staff in the office. With its integration with Outlook the learning curve was easy. The phone app was also easy to use. It is said the best application is the one you use. We use eWay every day! It is NOT an icon that just sits unopened on the computer / phone.
Vorteile
We want a CRM that would integrate with Outlook and be available on on iPhones. We looked at a variety of options ... tried several. Once we found eWay, we have never looked back. We have changed computers and phones several times since getting eWay and have sucessfully updated eWay on the new devices. On the few occasions we needed customer support, we were very pleased with the help received.
Nachteile
The admin panel is a little confusing.
Antwort von eWay System Übersetzen auf: Deutsch
Hello Bob,
thank you for your review! We are happy for your feedback.
Team eWay
- Branche: Tiefbau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Satisfied customer
Bewertet am 30.3.2022
Using the software for more that 6 years, with growing number of users and still happy with the product.
Vorteile
Most important is the seamless integration with MS Outlook, which is our main tool. We don't need another system to log in and to work with. It helps with integration and motivates users to work with the CRM system without troubles and helps keeping all the data and proceses tidy and up-to-date.
Nachteile
Sales statistics could be better. We use our own system.
- Branche: Fotografie
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Happy Customer
Bewertet am 10.2.2021
I really like the solution which perfectly fits my needs!
Vorteile
Integration into my existing Outlook system, easy use and excellent customer support!
Nachteile
Occasional Java related errors which require Outlook restart. Latest version caused conflict with one of my Outlook plug-ins which stopped working...
In Betracht gezogene Alternativen
HubSpot CRMGründe für den Wechsel zu eWay-CRM
Better initial support in eary installation/adoption stage. FYI. If you will, you may use my reference on your company Website. In any case I wish you all the success! Regards Marko- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best CRM Solution for Outlook users
Bewertet am 12.2.2021
My experience from first engagement with my sales contact, Tzanko, through to implementation and support has been first class. I couldn't have aksed for more.
Vorteile
Having your CRM embedded inside Outlook removes a lot of unnecessary steps compared to other solutions. With eWay it is easy to switch between contacts, companies and deals but you can also open
seperate windows for each module and have everything running side by side.
I have found the speed very impressive and searching for information is rapid and easy. I also really like the way the task management system works as it allows me to keep on top of my day.
Converting inbound or outbound emails into journal entries and tasks is very easy and makes sure your records are accurate.
Nachteile
So far I haven't found any negative points with eWay
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
A solid CRM package that is easy to implement and fully interactive with Outlook
Bewertet am 29.7.2022
We are pleased overall. The package has enough features to be very useful, and overall acceptance is a key to success. The initial acceptance gained by the package's simplicity were dampened by the Contact synchronization issues we have experienced. If you need something quick and easy to implement, eWay-CRM is a good choice. I suggest having an administrator assigned that has time to explore the way features work and to develop reporting.
Vorteile
We are a rep sales company, and were attracted to eWay-CRM because it was fully incorporated into Outlook, and this took advantage of everyone's familiarity with the Outlook interface. This made the package very easy to implement.
It was also priced attractively, and the number of users and cost side is easy to manage by the administrator (no complex contracts to manage).
eWay-CRM has the features required to track and manage our customers and the people (contacts) that we interact with at each.
It also has the ability to track sales opportunities through purchase and fulfillment to the project completion stage, which was one of the features we needed.
Nachteile
The package is light on pre-packaged reporting, which limits its usefulness right out of the box (although this may be a welcome blank-slate to some who want to create their own reports). The data is readily accessible and exportable, making that easy enough, but it means extra steps to make it useful.
It is an add-in to Outlook, which means it has (or creates) some quirky faults, failure-to-load, etc. Also, it is very particular about how you roll out updates, requiring a bit of a coordinated process.
Although it is fully interactive with Outlook, the coordination between Outlook contacts, the eWay-CRM Customer and Contact records, and external emails, can sometimes be ineffective, resulting in duplicate records.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Rating 201 consulting
Bewertet am 1.7.2021
At "eWay" we mainly deal with our business opportunities and then the whole management of our EU grant projects. As a consultancy agency with a focus on EU grants, we have hundreds of projects to manage and then monitor for several years to ensure the sustainability of the project. So CRM helps us in managing and most importantly in keeping track of the primary tasks and obligations that need to be followed according to the rules set out in the grant programme. eWay gives me a quick overview either from the perspective of our individual staff or from the perspective of our individual clients and projects.
Vorteile
What I like about "eWay" is the ability to customize the view, change individual fields and their groupings. Also saving views and quickly switching between them. Quickly moving columns and using filters. Possibilities to generate reports from tasks, diary or schedule for example invoicing, daily work done.
I like the technical support that responds quickly and professionally. The problem is usually fixed quickly and with the help of remote control of my PC.
Nachteile
The main thing that bothers me about working with "eWay" is the jamming of the whole system, including Outlook itself, when I need to filter for example a job when trying to create a new task or diary, etc.I have been provided with remote assistance several times, but despite efforts to resolve this issue, this error still occasionally manifests itself. It seems to me that the problem arises when outlook itself synchronizes my mail.
Antwort von eWay System Übersetzen auf: Deutsch
Hello Michal,
thank you for the review. We are happy to send you the gift for your feedback, we just don't see your contact details. Can you please email us at [email protected]?
Thank you.
Team eWay-CRM
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Small Sales Office CRM Software.
Bewertet am 24.1.2017
I own a small home based sales business with two employees including myself. Many years ago the company I worked for used ACT as their CRM software. As the national sales manager for that firm I was able to make it work but I had to learn to use Crystal Reports to properly mine the data we were gathering.
in 2006 when I left to open my own company and I kept ACT because that is what I was what I knew. But after several hard drive failures that cost me many days of downtime reloading and trouble shooting software I decided to move my CRM data to the cloud. At that point I started working with "Prophet" by Avidian. It worked great for me and was pretty inexpensive by comparison. 2 years ago Prophet converted it's database and wanted to charge me dollars to convert what little data I had. After being a customer for so many years I saw that $ dollar demand as an act of war and went back to using ACT. Again ACT works but it is clumsy for me to keep bouncing back and forth between two software packages ACT and Outlook.
Last year I started working with Eway. It is very similar to Prophet in that it is cloud based and Outlook integrated but Eway offers a FREE version that works wonderfully. The customer service and technical training is second to none and the software works GREAT! And while I am sure I will convert to the pay version before long the free version does everything that I need in a nice concise easy to understand package. I highly recommend this company for small or start up sales offices.
Vorteile
Does everything a small sales office needs in the free version. Very flexible and getting better all the time.
Nachteile
I needed a couple of hours on the phone with Eway to get the hang of what goes where and why but once I had that figured out implementation has been full steam ahead.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Looking for a CRM as an Outlook integration? Look no further!
Bewertet am 14.10.2019
Very easy to install and set-up. An unlimited, stand-alone version can be downloaded and installed for free. Try it! Perfect also for one-man business use, if you do not need the cloud.
Very easy to customize using Outlook integrated tools. Easy to administer.
Users were already productive and up to the task after a 2 hour in-house workshop.
Very flexibel and efficient, designed for smaller companies that do not have to and want to go through an endless project set-up, but are pragmatic and hands on.
If you need to integrate into a large server, network environment and security/compliance environment, maybe talk to the eWays first.
Vorteile
One of the smartest add-ins into Outlook, truly adding value to the most widespread, important groupware client and something Microsoft should have done longtime ago and failed.
It does what it should do. It is stable, integrates elegantly, is easy to customize, works through cloud sync and can be used offline. App is great as well. Service is very responsive.
It has an exceptional design for smaller organizations, our users love it. You only need one client - Outlook with eWay-CRM. Also, great value for money.
Nachteile
It only runs on Windows desktops, but supports Iphone and Android. We solved the problem on Apple desktop with Parallel Windows emulation. It works.
As a company and a user you need to understand the concept and limitations of an Outlook integrated solution vs a stand-alone, web-based solution. Understand this and if you can live with that, eWay-CRM is great.
- Branche: Maschinerie
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
eWay for Technical Sales
Bewertet am 10.2.2021
Very comfortable with my sales process - no more wishing that it could be better!
Vorteile
eWay allows us to use our own established Workflow to take an Inquiry all the way to a completed Project.
We are able to see all inquiries sorted into their current Workflow stage We were able to add our own custom fields and modify the layouts to track the detailed specifications required for each inquiry. It was a big deal to us to have a full featured text editor in the software. It has never been easier to take a call from a prospect and pull up the inquiry details for discussion and to progress the solution for them. The ability to save emails to each inquiry is critical and by actually using Outlook is great, I tried other CRM's, but the main failure point in them was how they "sync" with Outlook, in most cases, poorly.
Nachteile
As the product evolves, I am sure that there will be some additional features such as:
- Date/Time stamp would be handy.
- Creating a new Contact for a Company should autofill the Company Information, Address, etc. - Then if necessary, this could be changed.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best CRM integrated with Microsoft Outlook
Bewertet am 9.12.2021
Vorteile
We love the seamless integration with Outlook. We spent a few years looking for a Microsoft BCM replacement and eWay-CRM was the first system that not only provided the functionality of BCM, but took it to the next level. The seamless integration with Outlook was a must for us. Also, we occupy a very niche marketplace so the level of customization available in eWay was a must. After a year or so, I am sure we have only scratched the surface regarding all the available features, etc.
Nachteile
Using eWay is pretty straight forward and basic customization (adding fields, etc.) is pretty easy. However, if you need to add more advanced features / customizations, it can get pretty complicated quickly (especially for someone like me that is not computer savvy). But I guess that is par for the course -- the more customizable, the more complex. I prefer to have a consultant at eWay take care of these items and recommend solutions. I think it is well worth the expense.
- Branche: Rundfunkmedien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Reasonably affordable, easy to use and well integrated CRM
Bewertet am 6.1.2022
Easy and effective management of contacts, opportunities, marketing activities and projects.
Vorteile
- Ease of use
- Cyclic relations of items, easy access
- Time saving
- Mobile app to use in meetings
- Well supported
Nachteile
- Missing integration with our ERP (Money S4)
- Operating on more PCs/laptops under one username sometimes causes problems
- Branche: Hausmeisterservice
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The Best CRM for Outlook
Bewertet am 21.10.2021
Thanks to the eWay-CRM system, we managed to increase our sales, we have an overview of orders and employees.
Vorteile
This product is very easy to use. I like the ability to connect to other systems.
Nachteile
Currently eway-crm contains all our requirements.
In Betracht gezogene Alternativen
RAYNET CRMGründe für den Wechsel zu eWay-CRM
Better integration with other systems.- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Ease of use!
Bewertet am 1.8.2022
We love the automated tasks and emails that come with the advanced projects. It is super easy to use.
Vorteile
We love how eWay is integrated with our Outlook. We always so many tabs open so it is nice to be able to have our tasks and projects in Outlook since we always have Outlook open anyways!
Nachteile
The advanced project workflows are difficult to process, but thankfully we can request eWay employees to set those up for us!
Warum eWay-CRM gewählt wurde
Pricing and ease of use.Zuvor genutzte Software
Nimble- Branche: Marktforschung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Keeps getting better every year
Bewertet am 3.2.2022
The customer service team is excellent.
Vorteile
Sales Pipeline
Contact Management
Task Management
Outlook Integration
Nachteile
Still working on full Mac and Web Apps, which is planned by end of 2022.