RhinoFit Erfahrungen

RhinoFit
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267 Bewertungen

- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Really enjoying the use of this software. Best value for fitness software.
Bewertet am 3.6.2018
Vorteile
The software is easy to use and allows for easy access for my clients. The learning process was quite easy and didn't require intense training.
Nachteile
I really enjoy this software but wish I had the ability to customize with an app. To be able to use my own branding will make this software perfect.
Antwort von RhinoFit
Thank You Marlow for your Four Star Review. We are happy that you find our system great for your business. We also appreciate your feedback on your branding needs. The Rhinofit Team 866-858-0304
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
RhinoFit Software
Bewertet am 20.8.2019
My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6...
My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6 months, so there is still much to learn. Everyday I am expanding my knowledge of this software's capabilities. Having direct contact to members, and connecting with social media platforms has been beneficial.
Vorteile
This software is easy to set up and use. I created my own account and designed it specifically for my needs. I have had great support from the RhinoFit Software team, they are always polite and helpful.
Nachteile
Starting from scratch is difficult, but it needed to be done in order to grow a small business into something more.
Gründe für den Wechsel zu RhinoFit
I chose RhinoFit because it fit my needs perfectly. The other products were either too expensive or had features that were not needed.- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
Could Be Better
Bewertet am 24.10.2016
Their are functions that I have been asking for over a year that still seem to be a miss. If they...
Their are functions that I have been asking for over a year that still seem to be a miss. If they are there, then the Customer Support is missing. I am not just whining about this. I have always felt that when I call, I am putting the person out.
Most recently I asked about having the ability to create a membership with a start and end date. I called customer support to see if the new RhinoFit did this. She did not know how it could be done and said she would call back and follow up. this was over a week ago and I have not heard anything.
I have asked if the platform could have a selection to pay a bill out of Credit. I have clients who will pay ahead of time and I put it in as a credit. Then I bill for a sessions or membership and have to manually reduce the amount and track it on a spreadsheet.
The ability to e-mail specific people is better, but we still can not create a special field and then e-mail just that distribution group, as far as I know.
I understand we get what we pay for. I have begun the process of looking into other systems since I am entering a slower time of my business. I have to consider the price point of a system that hits more of what we need. The cost of changing is high because of the time it will take. I would like this platform to be it and we keep using it. The problem is we don't get great customer support and the functions are limited when it comes time to creating memberships, sending targeted e-mails and tracking payments made.
Vorteile
It is inexpensive.
Nachteile
The biggest issue I have is in the creation of a membership, I can't have a person "join" on a date and have that membership end on a specific date. I have programs that work with the season and time of year. My "In-Season Player Development Program" for example will end at the end of February. Regardless when a member joins. The program should end and NOT Auto renew. But if I select NOT Auto renew, I don't get the monthly billing.
Antwort von RhinoFit
Hello Jim,
We are sorry to hear that you were not previously happy with RhinoFit. We are happy to let you know we have added many features since you stopped using the software.
If you would like to schedule a demo to see the new features, please give us a call at 1-866-858-0304 or vist: https://www.rhinofit.ca/schedule-live-demo/
Thanks!
Team RhinoFit
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Rhinofit Easy to use.
Bewertet am 25.7.2019
They get back to you quickly.
They get back to you quickly.
Vorteile
It is fairly easy to use compared to other software I have tried. This is important when getting other staff members to use it too.
Nachteile
There are a couple of things that I really wished it did like to be able to see/print out an itemized inventory report. I have put in a request for it but so far it has not been implemented and not sure if they intend to implement.
As well it does not do everything Mindbody does.
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Customer Management Software
Bewertet am 28.5.2019
One of my businesses has a monthly subscription agency based nature and it is easy to manage my...
One of my businesses has a monthly subscription agency based nature and it is easy to manage my customers' payments through RhinoFit.
Vorteile
I find RhinoFit to be very helpful and gives me great control over managing my customers. customer service is superb!
Nachteile
At first, can be confusing but once you fiddle around in it, you get used to it. It is not near as complicated as all other customer management software I have used in the past!
In Betracht gezogene Alternativen
KeapGründe für den Wechsel zu RhinoFit
I chose Rhinofit because it is simpler to use and I don't need for my business all the bells and whistles that come with a high price tag of Infusioinnsot (formally) and now KeapAntwort von RhinoFit
Hello Rositsa,
Thank you for your feedback! We are pleased to hear that RhinoFit is working for you.
Did you know about our Referral Program? If you refer someone to signup with RhinoFit, you get a free month of the software!
We even have an automated way to refer:
Click on Setup > Referral Program and we provide a link to embed on your website.
Thanks!
Team RhinoFit
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Need upgrade and more self serve and identification sounds and bright colour coded spec
Bewertet am 1.8.2019
Waiting until I find the time to switch to more functionality and customized software
Waiting until I find the time to switch to more functionality and customized software
Vorteile
Easy and limited but does not work well to keep everything recorded
Nachteile
Not able to get it to serve all my business and members need
Antwort von RhinoFit
Hello Abir,
We regret to hear that you are not satisfied with RhinoFit. We would like to connect with you to get more details on the functionality you are needing.
We also show you were not given an orientation, so hopefully, we have some of the features that you are needing. I will be sending a request to schedule a time to talk.
Thank again for your feedback!
Team RhinoFit
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
The good and the bad
Bewertet am 2.8.2019
Vorteile
When the software runs, it does the basics well. For a gym management system it does the basics well.
Nachteile
My members often complain about the app not working. They are unable to utilize the data features or reserve classes (which is hard on the coaches). The software has completely shut down before leaving me (the coach) with the ability to view the programmed workouts. I’ve learned to just take photos of all the workouts in case the software goes down again. On that particular occasion I immediately emailed RhinoFit, but got zero response.
Gründe für den Wechsel zu RhinoFit
It had just the basics for a CrossFit box just starting out.- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Customer service and software is BAD
Bewertet am 13.5.2021
I was very displeased and stressed every day with RhinoFit
I was very displeased and stressed every day with RhinoFit
Vorteile
There wasn’t much of anything that I liked
Nachteile
The customer service was horrible people are very rude. They don’t explain the software to you, they rushed through on boarding. When I signed up I was promised things that I never received. Their merchant that they partner with our horrible with bad rates and stupid fees that other merchant the accounts don’t have
- Branche: Sport
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Love this software.
Bewertet am 24.2.2020
Helps manage, and bill clients so i can focus on Training and not on administrative issues.
Helps manage, and bill clients so i can focus on Training and not on administrative issues.
Vorteile
Easy to use, and customer service is great.
Nachteile
So far no complaints. So far no complaints
In Betracht gezogene Alternativen
MindbodyGründe für den Wechsel zu RhinoFit
Because of the customer service, [SENSITIVE CONTENT HIDDEN] was patient and always there to help when i needed assistance.Antwort von RhinoFit
Hello Jose,
Thank you for taking the time to provide your feedback.
We are happy to know that you are pleased with RhinoFit.
Thanks for your continued support!
Team RhinoFit
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Quality software for the price!
Bewertet am 16.9.2019
Other than the con, I can overlook it and still think this is a good product!
Other than the con, I can overlook it and still think this is a good product!
Vorteile
The price can not be beat. I have worked with perfectmind and they are a nightmare to deal with. Rhinofit answers all my question at a timely manner.
Nachteile
That you have to manually go into a person profile, type in the product they are buying, figure out what the cost is before tax, then add the 8.25 tax, and then press another button to charge them with a debit/ credit card or a EFT.
Antwort von RhinoFit
Hi Jesse,
Thank you for your feedback.
Fortunately, we can calculate the tax for you in 3 different ways, you can have tax included, tax calculated for you, or no tax. You go to orders > add orders > Add the Members name and charge it to their account.
Let us know if you have any questions!
Team RhinoFit
1-866-858-0304
- Branche: Software für die Automobilindustrie
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
RhinoFit Experience
Bewertet am 2.11.2023
Vorteile
Very easy to use compared to other softwares.
Good costumer service
Nachteile
Ability to customize the app. Some of the fixtures are limited and time consuming.
Sometimes hard to track statistics overall.
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Run away, one of the worst mistakes we made and terrible support
Bewertet am 26.8.2016
Thought we were getting a nice backend here and it was nothing but alot of promise and no ability...
Thought we were getting a nice backend here and it was nothing but alot of promise and no ability to deliver. From start charged us for a setup fee but never did it, then software is very buggy, adding symbols and digits on imported csv file formated in the way they suggest, They know it but do not address issue until its a mess. From there all down hill, payment information was lost many times, and they blamed the customer event thought we are able to show emails confirming account setup. These guys hear about pointing fingers at the customer instead of fixing issues. Calendars do not sync for you need to open up multiple to see what your gym doing, Trainers, group classes should all be able to see each other, App crashes as does web, and many clients unable to login, but again it was said by them our fault. even though Itunes and Play app stores report all the same issues we are seeing, and their 2.0 is a nice looking version that is just that , it is loaded with issues, so don't be sold on this . If Travis the original owner see this and how it was handled he would be highly disappointed. This really is Da Bomb as in bad
Vorteile
Not really anything
Nachteile
The list of issues is long , all I can say its not worth the trouble. CC data dumps, lost client data, uses some foreign country as default, imports get corrupted, clients side login unresponsive, calendars do not sync, they have bad support and little to no orientation, plus no support on set up , or in our situation they took the money didn't do the job we had to set all up after paying them. The interface on client side looks , feels and acts low tech and looks bad
Antwort von RhinoFit
Unfortunately, there were some issues between RhinoFit and this customer that we attempted to resolve to no avail. An orientation is recommended for every customer and it was declined in this case.
We did have to correct some of the account setup that was causing some issues. We do take responsibility for the features that were not working properly. We also upgraded since this client to RhinoFit 2.0 and have not had the issues described here.
We have an import feature and the CSV file has to be correctly formatted.
As for payments and information being lost, we are monitored and audited to be both NACHA and PCI compliant.
In this case, there were a lot of communication issues and everything the client had issues with were resolved.
In fact, we gave this client a 100% refund for all payments made to us.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Happy with RhinoFit!
Bewertet am 21.9.2021
The customer service has been great! I usually communicate via email. They answer my question and...
The customer service has been great! I usually communicate via email. They answer my question and at times check in with me and/or offer discuss via phone.
Vorteile
This is the first product (gym management) system I've used. I'm happy with it. It has features I have not used YET. Important to me is the customer service - I can reach someone and/or they respond to an email which they do with in the day or early the next day and that is greatly appreciated.
Nachteile
Wish there was an easier way to load workouts. The manual could use some work. I like to be able to find my answer in a manual before I reach out to someone.
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Poor customer service
Bewertet am 11.3.2017
My experience with RhinoFit has not been pleasant. It started with not receiving attention on...
My experience with RhinoFit has not been pleasant. It started with not receiving attention on matters that I was facing. I would send emails and not receive responses. Email has always been the best form of communication for me but with RhinoFit service it was better to call to get a response. This made it very difficult for me since I work 8am - 5 pm mountain time and couldn't contact you all by phone after 3 pm my time. At times I would be told something would be taken care of but would have to follow up after not hearing back. Most recently I changed merchant services and it has been a nightmare. I was getting the run around and had to continuously follow up to find out the status of a very critical issue. I was told different every time I called. Actually, today I spoke to the manager who was to send me a form and once again I didn't receive anything. After mentioning that I was considering cancelling you would think there would have been a little more effort on customer service and it only got worst. Another thing, this survey would pop up every single time I logged in and that is pretty annoying. I would recommend changing that. I will let you know I am very passive and rarely complain but dealing with this most recent issue I have faced had really been a hassle and has left me very unhappy with your service. I wouldn't consider recommending your company to anyone. I hope someone that has an impact to make decisions and a difference reads this for the sake of your business.
Antwort von RhinoFit
Hello Yvette,
I deeply regret and apologize that the situation made you feel that way. I am also surprised because I personally spent hours that week assisting with you switching to Bluepay. While we are integrated with BluePay, it is not a common processor for us.
Unfortunately, when BluePay changed their integration requirements they did not notify us. I spent several hours on the phone trying to get your issue resolved, but it was out of our control and I was not given the correct information without escalating the issue myself and waiting for a response.
In response to you cancelling, I offered you special pricing and offered to help with your issues, had I known what other issues you were facing, I would have certainly helped to resolve them.
LB Fitness was happy with RhinoFit for 3 years and we regret that you are switching.
Thank you for your feedback. Please let me know if you need any further assistance.
Elizabeth Toon
Team RhinoFit
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Getting there!
Bewertet am 13.12.2016
There are a few glitches, but it seems like you guys are working it out over time. I think it is...
There are a few glitches, but it seems like you guys are working it out over time. I think it is much easier to use than other software from our end. I'd like to see some different reports available. For example, I'd like to see who has signed up for courses over the last 72 hours other than through new bills because my manager normally processes those. I'd like to be able to see which teachers are drawing the largest numbers of students or bringing in the most money. (I'd really like to see how much money each teacher pulls in per month.) My clients have complained that the user-interface on their side is not as user-friendly as they'd like and apparently on iPhones the schedule does not adapt to the window size. But overall I am happy with the purchase and will continue to use your service. It has been reliable in terms of the financial transactions and the staff has been friendly and helpful. Thanks!
Vorteile
It is fairly intuitive to use from the management end, it is priced appropriately, and I like the customer support.
Nachteile
There are a few glitches that need to be worked out. The reports need a little work.
Antwort von RhinoFit
Hey there Bianca!
We appreciate the feedback and your loyalty as a customer! To address some issues:
We have a report that shows "Attendance by class, time and day" this will let you measure the popularity/frequency of the instructors. We are planning on adding a Commission/Performance report for Staff members as well.
We are also working on getting more reports developed and continuously improving RhinoFIt!
For the class drop-ins, you should be using "Sign in Member" if the person is already in the database. When you start typing the name, it will search right away. Then, they will be recorded as attending the class just like you wish. Adding a drop-in is only for people that are not currently members or not currently in your database.
If you have any other questions, or want to go over any other requests, please feel free to give us a call at 1-866-858-0304 or email [email protected].
Thanks!
Elizabeth T.
Team RhinoFit
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
This is perfect
Bewertet am 29.12.2022
My onboarding was seamless! They took my database of courses, workshops and events and my current...
My onboarding was seamless! They took my database of courses, workshops and events and my current membership database and created my master piece of a user friendly database.
Vorteile
While not a gym, this software is perfect for my membership driven business. From sending renewal notices to announcements, this makes communicating to my mass seamless and time saving.
Nachteile
I have not used it long enough to have any issues with the system.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 5 001–10 000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Client manager for smaller/private clubs/studios.
Bewertet am 7.12.2018
It's a great starter client manager for smaller businesses.
As an industry expert and a large club...
It's a great starter client manager for smaller businesses.
As an industry expert and a large club operator I found a few (simple) bugs when signing in prospects into our kiosk, lag in reporting, and false check in errors.
Vorteile
Mobile adapting- from cloud to phone abilities.
The pricing is decent for what you can manage.
Customer service reps are well versed but a bit slow to respond on critical issues.
Nachteile
A bit of a lag switching from screen to screen also reporting is quite slow to email.
Kiosk reporting is tedious and a multi-step process.
Calendar is only available on a monthly view, an option would be the weekly or daily view.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Has been pretty good. If there is a problem, the answer is usually 1 phone call away.
Bewertet am 29.6.2017
It allowed us to get information about clients onto a data base. This gave us a way to track their...
It allowed us to get information about clients onto a data base. This gave us a way to track their attendance. Would love to see an area where we could track weigh and measures, as this is a gym and it is a service that we offer. Members like to see their progress.
Vorteile
I like that I can enter information easily and that we can enter a payment profile. I like the numerous reports that are available and also that I can send out emails to the membership. I especially like that I can tailor who I send the emails out to, that it does not have to always be sent to everyone.
Nachteile
I dislike that if I start an email to the membership and have to leave the window, that I cannot save what I have already accomplished. I do not like that the sign in kiosk is more than a 1 step process. I do not like that I do not have a 'sidebar' window on my screen that shows all my signed in members as they sign in.
Antwort von RhinoFit
Thank you for taking the time to review our software and for the positive feedback about our customer service, easy payment processing, and reports. We also appreciate your feedback on how we could improve our software. Your feedback has been passed along to our development team, software updates are released every quarter. There are some settings that you may find useful within the software that may solve some of the issues you are having with your sign in kiosk as well as measurement/weight tracking. There are some automated sign in kiosk settings that may be adjusted for quicker check-in, and there are adjustments in "custom fields" as well as "assessment set up" that may be a solution for tracking measurements/weight. Please contact us at 866-858-0304 if you would like us to walk you through these options.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 2.0 /10
Not easy to use
Bewertet am 31.7.2019
A drop in students can not sign into a class. HOw does a person who comes across our classes want...
A drop in students can not sign into a class. HOw does a person who comes across our classes want to sign in. and pay when they show up?
Vorteile
displaying classes. Signing in students. keeping track of people passes
Nachteile
Price. Can't see past passes that a person bought once it expires
Antwort von RhinoFit
Hello Kathryn,
Thank you for your feedback.
We have different options for Drop-Ins or Trial members that want to come in and just attend one class. If you would like them to just sign up to try a class, then you would have a trial membership that allows for one class and has no cost.
Once the memberships expire, they go on the list of "Past Memberships". Any pertinent information is automatically added in the "Notes" section.
Please let us know if you have any other questions on how the software works. We always answer the phone by the 3rd ring, Monday through Friday - 8:30 to 5:00 pm EST.
Thanks!
Team RhinoFit
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Superb Gym Software
Bewertet am 27.11.2018
super responsible customer service reps
super responsible customer service reps
Vorteile
Easy to use platform and the price is just amazing. They also recently added Door access entry which allows my business to run on its own.
Nachteile
I wish they could include a POS together with this software. This would allow me to just pay for one software fee than to pay for another software just to charge pos
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Awesome Product
Bewertet am 3.1.2020
Great overall experience. Everyone is very helpful if I have questions or need any kind of help.
Great overall experience. Everyone is very helpful if I have questions or need any kind of help.
Vorteile
It’s easy to use and implement. The rank system has been a great tool as well as the attendance tracking. I also have the ability to track my fitness client progress as well within the same software.
Nachteile
I don’t have anything that I like the least!
Antwort von RhinoFit
Hello Jennie,
Thank you for your feedback. We are pleased to hear that you are enjoying RhinoFit! If you have any questions or concerns, do not hesitate to give us a call.
Thanks!
Team RhinoFit
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Pleased but needs some work
Bewertet am 2.11.2016
Over all I am pleased with the software. It does what I need it to do for the most part. For the...
Over all I am pleased with the software. It does what I need it to do for the most part. For the money I would say I am happy with what it does and what it allows me to do. However, there are some quirky things that kind of get under my skin a little. The wod view changed. Now I have to type in 2016 to view the wods I last used. I often have to review the week previous to program. Its doable, but just a hassle to not be able to view them by last used without searching. When creating a WOD the cursor sometimes bounces around especially when I use the back space to correct an error. Sometimes it will move the whole line up a line and cause me to type over what I just typed. Just a nuisance more than anything. There are some reports that I have a hard time understanding why they are not there. If I want to search people by start date, there is no report for that. I have to find another report that gives me an idea when they started, like payment history. That pulls up a bunch of other people I dont need to see. I have always been given a work around that works when I asked for help. That's all good, but the software needs some adjustments. As as a future enhancement, it would be great if the software allowed you to track spending and put it in different categories.
Antwort von RhinoFit
Hi Eric!
Thank you for your feedback and support!
I see what you are saying about the WODs dates. I will get this cleaned up for you and do some testing today. I will get back to you with an update.
For the report for Start Date, that would be the "New Memberships" report and you can put the time frame as far back as you like and then sort by Start date.
I will add the suggestion to add an area that can track spending.
We are dedicated to continuous improvement, so thank you for your feedback.
Let me know if you have an questions or concerns!
(866)858-0304
[email protected]
Thanks!
Elizabeth Toon
Team RhinoFit
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Overall good value
Bewertet am 25.7.2019
Vorteile
The price. With other services I felt like I would be paying g for features I didn’t want to use.
Nachteile
I wish I could pull up a list of members that haven’t checked in for a certain time period so I could reach out easily to those that might be MIA.
In Betracht gezogene Alternativen
MindbodyGründe für den Wechsel zu RhinoFit
The value- Branche: Sport
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Service
Bewertet am 28.10.2019
Very helpful staff. Simple and user friendly platform.
Very helpful staff. Simple and user friendly platform.
Vorteile
Ease of use, and I really like the Rhino.
Nachteile
It would be cool to link our workouts with the software, to keep customers interacting online.
Antwort von RhinoFit
Hi James!
Thank you for your feedback and continued support!
We do have the WOD tracking feature. If you need some help with it or have some suggestions for improvement, give us a call. We are always here to answer!
Thanks again!
Team RhinloFit
- Branche: Sport
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Needs work but it functions
Bewertet am 28.8.2018
It's good but it could be way better with simple changes
It's good but it could be way better with simple changes
Vorteile
Ease of use and price
Billing is useful
reports are good as well
Nachteile
-membership options are not flexible
-coupon codes don't end when they are supposed to
-asked a few times to have more graphic options for ranks...the only option is japanese and there are other arts
-need an option for billing people who sign in and not prepay (not new members)
-staff that better understands the software
-need to remove alumni students from who needs to get promoted for the month