Paycor Erfahrungen

Time tracking is easy and I like the site layout much better than ADP

Only thing I disliked it if you don't use the app the mobile site is very glitchy and needs work. I use often while doing contracts for Intermed

Paycor has been a fabulous tool for our overall HRIS and Payroll needs. It has made our HR department run so much more smoothly.

We had to implement our "Go Live" during COVID so we did not have any onsite support as we had originally planned

The positives of Paycor is that the system is easy to navigate, I liked the colors/format, and really liked the way I could build any report I wanted and it was easy to play around with the formats. I also liked that the payroll reports about populated with each payroll and I could pull them at any time.

I had talked to reps several times about the issues I had with the lack of customer service, emails not being returned, the 401k file options, GL issues, etc. and there didn't seem to be changes. I would go in the back end of the program to fix things myself (like GL, enter deductions, earnings, etc.) just to get it done. In payroll world you can't be waiting around for responses and you need reps that know the product. With Proliant... I have one payroll rep, one Benefits, rep, and one GL rep.

I like the ease of use and the ability to onboard users. Very straightforward. Non-technical folks can use this product easily.

Integration options are somewhat limited. The site often times out and time cards have to be manually adjusted often.

It was easy to clock In and out. It was easy to know my times and get things done. It was easy to download any documents I needed concerning my job through Paycor.

It had its moments of freezing but rarely.

The simplicity and adaptability of the product impressed me much. It was simple and straightforward to utilize. As a result, the company's higher management decided to go with a new system since they were under so much pressure to do so. Despite the fact that this was my ideal setup.

Paycor might include other capabilities, such as the ability to organise non-formal events for company employees. We believe the associated solution and customer support should be improved. Due to a non-standard time and attendance structure, there is a lot of confusion and manual data entry.

The every day punch in and out, I could use the App so I could do it over my phone. Track my timesheet, schedule vacations, or dr appointments. W-2 were handled by Paycor and I received mine on time to do my my taxes. Super useful and super user friendly.

Nothing really, very useful and user friendly. Always available on my computer on my app.

I enjoy the fact you are able to view on a daily basis and view for the whole week. I love having my paystubs so easily available.

I feel personally that everything is pretty straight forward and easy to use.

Easy to navigate and reports are easy to pull. I also like when processing payroll the "grid" is very easy to many any changes.

customer services is horrible. They take 48 hours to get back to you.

Availability of self-service payroll management tools eradicate manual procedures such as employee reimbursement.

No negative vibe about this robust payroll automation software.

The time and attendance and payroll functionalities are fantastic. Easy to use for both admins and employees. Robust reporting features. Employee profiles easy to use. Able to track 401k loans by setting goals.

HRIS features were not as robust as other platforms. Document storage was a big downfall as uploads were only saved by date of upload. No customization at all. There was no ability to create electronic workflows for setting up/terminating access when multiple roles (HR, IT, Payroll, etc.) had parts to play in the process.
My other dislike was my rep changed multiple times and I was not informed of the change. I would send emails with no response; finally call customer service (which took up to 2 hours to reach someone) and then to be told my rep changed.

I really like the payroll function of the software, it is very easy to set up and run payroll. Also the user side of things is very simple and available in Spanish.

Billing is inconsistent and uninformative, you ask questions and cannot get a direct or clear answer, I think it is very fair to be asking what I am paying for. Which then leads to the other worst function for this company which is customer service, I have been working on a billing question about delivery fees for over a month now, I have now had to ask 3 different people which include the sales people that sold me on Paycor.

I have been working on getting a user simple access to review our time cards and it is taking 3 weeks now. I called the support team, they told me it was fixed (it was not). I then created a case number by reaching out to through their support email, a week later I had to follow up with another phone call and they told me they had not even started working on this, so I had to sit on the phone for an hour while they worked on it.

7Geese makes implementing Objectives and Key Results (OKRs) in your business fast and efficient. It compliments this with integration to Performance Reviews and other feedback mechanisms to create a holistically mechanism to integrate Business Objective setting with staff alignment and engagement.

It's simple to use and the interface is fast.

OKRs are a great way to set goals and align staff. Initiatives, which are the strategic steps to get to the Objective, need to be understood and tracked. 7Geese does not have a mechanism for this yet. If it did, it would be almost perfect.

It would also be great if the software had better 'at a point' reporting on OKRs, so that more traditional static monthly status reports could be generated.

7Geese is a great solution for many things - particularly managing OKR's which is what was our driving motivation in moving from another provider to 7Geese. There are a few items which would make reporting easier, but for the most part, the OKR process is really easy and very dynamic and functional.

I also manage my 1/1 agendas through 7Geese and this is generally a pretty straightforward way of having both manager and staff person easily keep track of items to be discussed and notes during the meeting.

You can use a variety of pre-populated templates for feedback, or create your own. I use this function for a weekly update from my team. The main thing I wish for here is that it be able to be scheduled to go out with reminders when people haven't completed, but otherwise, this is also a great tool to get feedback and be able to respond within the platform.

Reviews are a bit clunky, but this process has improved a lot in the last year. Since we like to do 360's, it can be hard as this functionality doesn't exist and you have to use a combination of review forms and/or feedback forms to complete.

Support team responsiveness is great. Training videos are helpful. Overall, really love using 7Geese.

As noted above - reviews are clunky without an easy way to do 360's.

Ease of use for "non-recruiters" (end users)
Templates
Ease of application for candidates
Clear and readable dashboard for all users

At the time I was using Newton- there were no issues. Their CRM was non-existent (maybe in play now), but we were told that texting and a more robust CRM were in play.
Now- Unresponsive to an avid fan- never called me back!

The report functionality is fantastic. I like having the ability to customize reports, this saves me a lot of time. I also like the ease of the software and the great customer service Paycor provides.! Paycor also continues to listen to customer feedback and make improvements.

I like all the functions of Paycor, this isn't anything I dislike but the onboarding doesn't really work for us since we don't hire on an every month basis. I couldn't justify the cost but if we did I would definitely use it.

Paycor offers many benefits inside their payroll software package. The feature I value the most is the ability to track employee hours in different departments and set up each department in separate general ledger accounts. This allows me to easily transfer my payroll data into my financial software. This is a huge time saving feature for me. Whenever I need to call customer service, they are knowledgeable and address any issues I may have in a timely manner. I do not usually need to call for customer support because the software is so user friendly that under normal circumstances I can handle everything on my own. I do not even consider moving to another program because of the ease of use and affordability Paycor's software offers.

There is not really anything I don't like about the software. Sometimes I wish I could get by without having to use my mouse while entering my payroll but there are a few items on the screen that can not be chosen without switching from keystrokes to the mouse.

Ease of use, functionality, payroll processing made easy and reports options.

While there are a ton of topics not everything in the HELP too not everything is to find. Once you do find what you are looking for there's a how to video which is helpful. I don't think it's easy to navigate the help guide. I also find that setting up new earnings/deduction codes could be easier.

We heavily depend on Ximble for our scheduling and time clocking system, and more for the latter. Ximble has features that other similar platforms do not offer which we mostly use: the automatic deduction of unpaid breaks in the payroll report, automatically generating timesheets/payroll reports, and the time clocking app for tablets and smartphones.

The interface is beautiful, looks fresh and modern. It seemed well thought of and well planned, considering the ease of use and an overall pleasant experience.

Customer Service: I think this is the BEST feature. Customer service seems to be the top priority. There is always someone available to talk to for questions and support. I never had to wait so long for a response and the responses are always thoughtful, accurate, courteous, professional and satisfactory. I have had some really BIG issues with Ximble (and NimbleSchedule) in the past but my concerns were taken seriously and immediate actions were done. It really is very important for us to be able to connect with someone when issues arise.

Overall: Ximble is ever-growing and always open to changes and suggestions. It's not a system that is set in stone and it is willing to accommodate users to make the best experience and offer the best service possible. I am impressed with the quick responses and support it gives users. I think it's worth the money to have this kind of support than just handing me a software and have to deal with it myself!

The switch from NimbleSchedule to Ximble wasn't as smooth as I hoped. I expected at least the bare minimum of having all NimbleSchedule features in Ximble and then more. I loved NimbleSchedule but there were issues that Ximble was able to fix so I'm not complaining! Every new software needs some adjustment period and I think I've overcome this and has learned to like Ximble so far.

Because we heavily rely on the payroll reports that Ximble generates for us, it is a pain to print each report for all of our 64 employees one by one. IT would be ideal if there is an option to print all timesheets with just one click of a button (like NimbleSchedule did). We prefer the layout of the reports through the website and not the exported CSV version which looks a lot more cluttered and not easy to read.

I would also prefer for fewer pages to load when clicking on buttons to save on time. (Saving time is always a plus for me). Example: When clicking "add clock in", instead of having to open a whole new page, it would be beneficial if the same page enabled a box to add this information.

The "notes" section feature on the payroll report was removed but this is a vital component of our payroll reports. I requested if they can consider returning this feature.

A few bugs here and there that I would always bring to Ximble's attention to get fixed and they get on it quick!

Could be more user-friendly and intuitive.

Features:
They have a lot of robust features that allow us to run reports and have a snapshot of who was late or absent for each pay period, check what breaks employees are taking, etc.

QR code time clocking:
NimbleSchedule also offers the ability to clock in and out with a QR code that employees have from their NimbleSchedule phone app. We printed each employees QR code and put it with their door keycard on a lanyard keycard holder. Then we have a tablet near the front desk so employees can come in the door, hold their badge up to the tablet and clock in. Then do the same when they leave to clock out.

Tablet Admin App:
As mentioned previously, they have an admin side mobile app that uses the front camera on a tablet or mobile device that employees can use to scan their QR code and clock in or out. It works great and positioning that near the doors to our office really helps employees not forget to clock in or out and causing more work for our office admin.

Support:
Amazing support and nearly always available via live chat when logged in on the back-end

Only con that has negatively effected us is that there is no way to limit clocking in or out on a mobile device to a certain geographical area or based on IP address. They have this feature that only allows employees to clock in if they are on certain IP addresses in the desk

*Fairly easy to use - One you get a hang for what certain features do, it is very easy to use and a schedule can be set up pretty quickly. I can do a year's worth of scheduling for a dozen people in about a half an hour.

*The app and web consoles are both very easy to interpret - Adding people to the schedule means I have to pay for them to use the app, whether they use it or not. The app and website are so easy for them to use, I am surprised how many of them say they actually use it regularly.

*Lots of customization - I love all of the information it allows me to enter about my staff. The ability to turn certain notifications on and off for each individual is great too. It is completely customizable, which is great.

*Announcements/SMS texts - Group texts are great, but can get messy when everyone starts replying. The announcements feature has been great. I use it to let people know about large span schedule changes, training opportunities and general housekeeping notes. The extra $1 per person per year is completely worth it for everyone to get a text when I post a schedule change or announcement.

*Inability to turn certain features off - Since our service relies on coverage, we cannot just request time off. The shift needs to be traded. I wish I could turn off the "request time off" feature so that it doesn't get used at all.

*Positions do not automatically update - I have several members licensed at an MFR level. Last year I had 1, and this year will have more who's license will increase to an EMT-Basic level. When I change their position in their profile, it does not automatically update on the schedule. I may be doing something wrong, but the only thing I have found I can do to get them to show at their new level is to delete their schedule and re-enter it.

*Inability to create overnight/multi-day shifts - This is probably my biggest drawback about Nimbleschedule. Admittedly we have some pretty weird schedules. Most of my shifts are overnight and all-weekend shifts. The weekend shifts span 60 hours, and overnights are from 6 PM to 6 AM. As it stands now, in order for a shift to accurately span multiple days on the schedule, multiple shifts need to be created. It would be very helpful to be able to enter dates as well as times for shift start and end times, so that I am not creating 12 different shifts (4 different shifts (Fri night, Sat, Sun and Mon morning) for 3 people) for every weekend.

We use multiple features within the Paycor platform ( payroll, benefits enrollment, time and attendance and reporting . I find them all to be helpful, although, some are better functioning than others. For payroll processing and new hire onboarding Paycor has been a great solution. All I need to enter upon hiring a new person is their name and email and the onboarding process is initiated. Our employee information is now more up-to-date and accurate not to mention the time that is saved with manual entry.

For us the attendant solution and customer support would be areas for improvement. We have a non-standard set up for time and attendance which causes some confusion and manual entry. Although, I typically can get a hold of customer support within a few minutes many times I find explaining our problem and getting it resolved takes several emails and can take days/weeks. Additionally I find having dedicated tech-support to be more cumbersome then general support. Most times I find our individual contact is not available and there is a decent amount of turnover making dedicated team members seem irrelevant.

It's hard to pick out a single thing. The ease of the payroll processing is so nice. I really like that I can access the employee record from the pay data grid. This gives the ability to view an employee's earnings and deductions, figure out what might need to be adjusted, make the adjustment right in the pay data grid, and recalculate the check!
The time and attendance is a great tool for tracking time off and scheduling different leaves for our staff, and it's easy to make a change to the reason or day if needed. The HR piece of Paycor has simplified things for me in that I have changed our benefits to an online enrollment (fabulous). I've utilized the forms and documents section for a central location to refer all employees to, and the company news lets me put time sensitive materials on there.
Paycor has been very easy to work with and extremely helpful. I like having a specialist for each piece of the product; I can call and present my problem without having to be passed to five different departments. They are prompt in resolving my problem and very courteous.

I would like to have the ability to create quizzes to send out to employees that can be tracked on their employee records. I currently use the surveys for some of this but wish there was more functionality with the surveys. We are now using the performance review portion, and I wish there was a way to exclude the weights since we don't use them, although I did find a workaround.

The ability to run custom reports, the ease of the software

I like that each employee has their own profile where we can store all of their information including performance reviews, disciplinary action, compensation information...everything is right there that I need for the employee. It's pretty simple to use, too.

The Time and Attendance feature was most challenging for me to learn and navigate, but once I got it, after numerous calls and emails from support, I understand it better and it's fine. Figuring out how to run reports was most challenging for me.