Paycor Erfahrungen

Das hat unsere Arbeitsqualität verbessert. Als wir Paycor benutzt haben, konnten alle Mitarbeiter elektronisch stempeln. Außerdem das hat uns viel geholfen mit den Themen Überweisung, Lohnabrechnung und Steuer. Das hat unsere Zeit auch gespart

Ich habe keine Nachteile herausgefunden bis auf die Preis ür eine kleine Unternehmen

I love it how well it integrates with the payroll software. Makes processing payroll much more efficient than before when I had manually enter everyone's hours worked.

We use a biometric time clock which will give us some issues from time to time. Sometimes it is the sensitivity issue (it will ask to try again several times). The biggest issues we've had was disrupted synching or time punches not being recorded. Lucky, these are rare occurrences.

Paycor is used daily between HR, Managers and employees. Paycor has a vast amount of different products that can be beneficial if you have multiple locations, departments, and different types of industries under your companies.

The reporting and customer support is lacking. I do not hear back from support for weeks at a time through the support email.

Time dashboard, payroll processing, pay grid

Tax banner never works, unemployment and other payroll taxes aren't paid on time. Everything is manual which leaves room for error with employees pay, report generation.

The performance of job posting, candidate management, preparation of payroll and its access to employees are among the most important stages in any application, and this application is distinguished in these roles and these jobs

The tax compliance tool must evolve and you to include all tax obligations and apply them to all tools available within the application

The features of Paycor are great! It handles the HR functions we were hoping for. Love the automated onboarding process and ATS intergration.

Onboarding / implementation experience was less than favorable. Our IC was hardly available and I was only given a 30 min training for Payroll. There is a lot of self training using their training materials, needed for onboarding.

Scheduling - Pro version offers a team chat function that is a decently effective team communication tool (think simple Slack), and offers solid scheduling flexibility for employee scheduling that fits our business needs. We needed an option that allowed employees to communicate their availability on a week-to-week basis and Paycor's option largely supports that.

Easy to learn - really, the system is pretty easy to learn and get up to speed for new users.

Onboarding - certainly offered a cleaner and easier onboarding experience for new hire paperwork than our prior system.

Customer support - Support teams seem overwhelmed at all times. You never reach "your" customer service rep as they are busy serving 300 other clients like you. They lack follow through on completing tasks (expect to do some hand-holding) and follow up communication is poor.

Integration - no real ownership from the implementation team to help us successful onboard. Communication from Paycor team was severely lacking throughout the onboarding process.

Multi-systems - ATS, Scheduling, Benefits, and HR are really 4 separate systems integrated together. They mostly play nicely until they don't. Makes for an awkward user experience at times too.

Buggy - We have experienced on-going software issues that have yet to reach a resolution. Feedback from us and other Paycor users in the Paycor Ideas channel seems to show a small response, desire, or ability to make improvements from user suggestions.

Great app and able to see payroll on mobile devices. Accurate w2 every year. No issues

Some features not user friendly . Some of the app icons and settings not easy to find on app or desktop.

One of my favorite things, is that its very user friendly and we can customize to our needs. We are a small company, and this has proven to be our go to solution for all of our HCM needs.

The implementation of the solution took a bit longer than expected, but I believe its partly due to our lack of experience with a solution of this type. Their team was very helpful to get us up and running so I am grateful for their expertise.

They are constantly upgrading the platform to be more competitive with other companies with in the field/

None that can't be resolved utilizing the support system in place with Paycor.

It's important to note that individual experiences with Paycor may vary, and it's always a good idea to research and evaluate the specific features and services that align with your business needs before making any decisions.

It's important to note that these points are not universally applicable and may not reflect the experiences of all Paycor users. Different businesses have unique requirements and preferences, so it's crucial to conduct thorough research, assess your organization's specific needs, and consider all factors before choosing an HR and payroll solution.

Ease of use for "non-recruiters" (end users)
Templates
Ease of application for candidates
Clear and readable dashboard for all users

At the time I was using Newton- there were no issues. Their CRM was non-existent (maybe in play now), but we were told that texting and a more robust CRM were in play.
Now- Unresponsive to an avid fan- never called me back!

There is nothing good I can say about this software.

Customer service has been horrible. The company was not prepared for the ICHRA regulations, consequently, we had to put in hours of manual labor and the system was not able to prepare an accurate 1094C. We implemented a simple small entity that mirrored our other entity's, and Paycor was not able to replicate the other entity's. Consequently, after two months, we still don't have a complete and accurate set up.

I like how easy it is for me to get all the info about each of my employees. I can see their schedule and how much they worked also current pay and years of employment.

The time and attendence side of paycor is my least favorite part. It is slow, and looks like it was made in the 90s. It is very intuitive and takes lots of clicks to make minor changes.

The software seems to be the all-in-one software that we need. However, in reality, the features are not well integrated and do not reliably function as one would need.

- Software is complicated, glitchy, and inaccurate- User access is not easy to use or set up and often changes without my company changing it- Paycor is not tax compliance for their clients, we've had several mailed notices about the issues- The support is unprofessional, chats ending without resolution, phone calls that say they're being escalated without any resolution- We have so many open tickets without resoution

7Geese is a great solution for many things - particularly managing OKR's which is what was our driving motivation in moving from another provider to 7Geese. There are a few items which would make reporting easier, but for the most part, the OKR process is really easy and very dynamic and functional.

I also manage my 1/1 agendas through 7Geese and this is generally a pretty straightforward way of having both manager and staff person easily keep track of items to be discussed and notes during the meeting.

You can use a variety of pre-populated templates for feedback, or create your own. I use this function for a weekly update from my team. The main thing I wish for here is that it be able to be scheduled to go out with reminders when people haven't completed, but otherwise, this is also a great tool to get feedback and be able to respond within the platform.

Reviews are a bit clunky, but this process has improved a lot in the last year. Since we like to do 360's, it can be hard as this functionality doesn't exist and you have to use a combination of review forms and/or feedback forms to complete.

Support team responsiveness is great. Training videos are helpful. Overall, really love using 7Geese.

As noted above - reviews are clunky without an easy way to do 360's.

Processing payroll is relatively straightforward. The ability to add new employees manually is laid out very logically and the steps are easy to follow.

The reporting functions and user permission functions are by far the worst part of Paycor. The filtering capabilities and tags associated with the filters in reporting is very confusing and often the information you need to view in a report takes several additional steps of manipulating data to view. Setting up users with different permissions is extremely cumbersome! There are almost 200 different customizable permission settings. When a setting is updated the user has to sign out and sign back in and often nothing has changed with their actual access even though internally it may show the user has access to a selection. The customer service representatives often just email you user guides instead of walking you through how to do something or fixing it for you (which they have the capability to do). It has literally taken several months of back and forth to get our [SENSITIVE CONTENT] access to Benefits Advisor, which can be done in minutes.

Ease of use, functionality, payroll processing made easy and reports options.

While there are a ton of topics not everything in the HELP too not everything is to find. Once you do find what you are looking for there's a how to video which is helpful. I don't think it's easy to navigate the help guide. I also find that setting up new earnings/deduction codes could be easier.

I like that each employee has their own profile where we can store all of their information including performance reviews, disciplinary action, compensation information...everything is right there that I need for the employee. It's pretty simple to use, too.

The Time and Attendance feature was most challenging for me to learn and navigate, but once I got it, after numerous calls and emails from support, I understand it better and it's fine. Figuring out how to run reports was most challenging for me.

For sure, the customer service, they were easy to access, and were very courteous and helpful whenever a problem arose, and there were several of them.

There were technical issues galore with the software. And it seemed limited in what it could do from a reporting standpoint.

Paycor offers a comprehensive human resource management solution that can help streamline administrative processes and improve business efficiency. By using Paycor, businesses can benefit from a centralized platform for payroll management, benefits management, performance management, time tracking, and project management. Customizable features, user-friendly interface, and detailed analytics can also help improve team productivity and reduce costs.

Although Paycor is a robust and reliable human resource management solution, there are some limitations and shortcomings to consider. For example, Paycor's payroll module can be expensive for small businesses, especially if they have complex customization needs. Additionally, Paycor's platform can sometimes be slow or unstable, which can lead to delays in processes and frustration for users. Additionally, some key features, such as leave and absence management, may be less user-friendly or less flexible than those offered by other HR management solutions. Finally, Paycor's customer service can be inconsistent in the quality of their responses and problem resolutions.

Paycor has a user-friendly interface that makes it easy to navigate. The software offers comprehensive payroll features that help me manage employee payments and tax filings accurately and efficiently. Additionally, Paycor provides time and attendance tracking, robust reporting capabilities, and excellent customer support. Overall, I highly recommend Paycor to any business looking for a reliable payroll and HR solution.

Limited customization: While Paycor offers a lot of features, it may not have enough customization options for some businesses. For example, it may not be possible to tailor certain reports or workflows to meet specific requirements. This could be a disadvantage for businesses with unique needs or industries.Steep learning curve: Although Paycor's interface is generally user-friendly, it can still take some time to learn how to use the software properly, especially for those who are new to payroll and HR software. This could be a disadvantage for businesses that need to start using the software quickly or those with limited resources for training.Price: Paycor can be relatively expensive compared to some other payroll and HR software solutions, which could be a disadvantage for smaller businesses or those on a tight budget. The cost may also increase if businesses require additional features or support.Glitches: Like any software, Paycor may occasionally experience glitches that can be frustrating for users. For example, there may be delays in loading pages or errors in data entry. While these issues are usually resolved quickly, they can still cause inconvenience and disrupt workflows.

1) I do like that there are a variety of options that we can utilize with payroll, HR, time and attendance, performance management, applicant tracking and benefits.

1) Customer Support is poor! Each service (Payroll, Time&Attendance, HR) have their own support contacts. When trying to reach them, they are never available via phone. You have the capability to e-mail directly but don't always get a fast response (fast to me is within 12-24 hours). I have to continuously send follow-up e-mails to check on status of issues or questions.
2) They have a variety of different systems to use (payroll, HR, applicant tracking) but each system does not always talk well to each other since they were different technologies that created them. For example, the applicant tracking system was under Newton Software so they handled any technical issues.
3) There are different roles in the system and when asking for how-to guides for these roles, for example a manager role, I was told I needed to test and create myself as each system is unique.
4) I came in after the organization had started using their services. As a new person in my role, I wanted to find out what functionalities that we have available to us as I know there are more functionalities available but have not been provided with what these are, only learn as I go or if I ask the right questions. There is training provided but again that is very brief and doesn't go deep into what the system can do. The reason Paycor states can't provide as each client is unique. Very unfortunate as would like to get the most bang for our buck!

We use multiple features within the Paycor platform ( payroll, benefits enrollment, time and attendance and reporting . I find them all to be helpful, although, some are better functioning than others. For payroll processing and new hire onboarding Paycor has been a great solution. All I need to enter upon hiring a new person is their name and email and the onboarding process is initiated. Our employee information is now more up-to-date and accurate not to mention the time that is saved with manual entry.

For us the attendant solution and customer support would be areas for improvement. We have a non-standard set up for time and attendance which causes some confusion and manual entry. Although, I typically can get a hold of customer support within a few minutes many times I find explaining our problem and getting it resolved takes several emails and can take days/weeks. Additionally I find having dedicated tech-support to be more cumbersome then general support. Most times I find our individual contact is not available and there is a decent amount of turnover making dedicated team members seem irrelevant.

The ease of processing payroll. We came from a mostly manual way of processing that took several days. Processing with Paycor has eliminated that.

Customer service. You do not have a direct contact so you must go through the customer service department. Emails rarely get answered so you are forced to call.