Paycor

All-in-one-Personal-Lösung mit Personalmanagement, Gehaltsabrechnung und Zeiterfassung

Gesamtbewertung

4,4 /5
(2 600)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
4,2/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,3/5

88%
haben diese Anwendung empfohlen
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2600 Bewertungen

Mohammad
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

tolles Software für Zeitmanagement und stempeln

Bewertet am 26.4.2023

Sehr optimale payroll Software

Vorteile

Das hat unsere Arbeitsqualität verbessert. Als wir Paycor benutzt haben, konnten alle Mitarbeiter elektronisch stempeln. Außerdem das hat uns viel geholfen mit den Themen Überweisung, Lohnabrechnung und Steuer. Das hat unsere Zeit auch gespart

Nachteile

Ich habe keine Nachteile herausgefunden bis auf die Preis ür eine kleine Unternehmen

Antwort von Paycor

Thank you for taking the time to share your positive experience with Paycor! We are delighted to hear that our software has improved the quality of your work and helped streamline your payroll, time management, and tax processes.

Our goal is to provide a comprehensive solution that caters to businesses of all sizes, and we understand the importance of delivering a cost-effective product. We continually strive to enhance our offerings and ensure that they provide the best value for our clients. Your feedback is valuable in helping us achieve this objective.

Once again, thank you for your kind words and support. If you have any suggestions for improvements or need assistance with any aspect of our software, please do not hesitate to reach out.

Lina
Gesamtbewertung
  • Branche: Tierarzt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Time and Attendance Software

Bewertet am 17.4.2020

Great experience. Cannot imagine running payroll through Paycor without the integrate Time and Attendance piece.

Vorteile

I love it how well it integrates with the payroll software. Makes processing payroll much more efficient than before when I had manually enter everyone's hours worked.

Nachteile

We use a biometric time clock which will give us some issues from time to time. Sometimes it is the sensitivity issue (it will ask to try again several times). The biggest issues we've had was disrupted synching or time punches not being recorded. Lucky, these are rare occurrences.

Emily
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Paycor from a HR Admin's View

Bewertet am 27.4.2023

Overall paycor is user friendly.

Vorteile

Paycor is used daily between HR, Managers and employees. Paycor has a vast amount of different products that can be beneficial if you have multiple locations, departments, and different types of industries under your companies.

Nachteile

The reporting and customer support is lacking. I do not hear back from support for weeks at a time through the support email.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for sharing your experience with Paycor. We are glad to know that our range of products has been beneficial to your organization, especially with multiple locations, departments, and industries.

We apologize for the inconvenience you have faced with our reporting and customer support. We value your feedback and have recently taken steps to address this concern. We are pleased to inform you that we have increased our customer support staff by 31% to ensure a more timely and efficient response to our clients' needs.

We understand the importance of timely support and will continue to make improvements in these areas to enhance your experience with Paycor.

Kristal
Gesamtbewertung
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Paycor has potenial

Bewertet am 20.4.2023

Not good, however I have faith that Paycor will be a great.

Vorteile

Time dashboard, payroll processing, pay grid

Nachteile

Tax banner never works, unemployment and other payroll taxes aren't paid on time. Everything is manual which leaves room for error with employees pay, report generation.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for sharing your experience with Paycor. We appreciate your feedback and we are sorry to hear that you have encountered issues with tax banner, payroll taxes, and manual processes.

Our team is constantly working to improve our platform and services, and we take all feedback seriously. We would like to assure you that we are committed to providing accurate and timely payroll tax filings, and we apologize for any inconvenience you may have experienced.

Thank you for your continued trust in Paycor, and we look forward to working with you to address any concerns and improve your overall experience with our platform.

Mostafa
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The role of Paycor application in my professional life

Bewertet am 20.3.2023

When we talk about the ideal application, this application is at the first in the list. It has a beautiful history with me. I hope that this application will always exist

Vorteile

The performance of job posting, candidate management, preparation of payroll and its access to employees are among the most important stages in any application, and this application is distinguished in these roles and these jobs

Nachteile

The tax compliance tool must evolve and you to include all tax obligations and apply them to all tools available within the application

In Betracht gezogene Alternativen

Zoho CRM

Gründe für den Wechsel zu Paycor

When you have a tool that you can do everything with, I used this application that I can do everything with

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for your review and for sharing your positive experience with Paycor. We're glad to hear that our application has been able to meet your needs in terms of job posting, candidate management, payroll preparation, and employee access.

We appreciate your feedback on the tax compliance tool and agree that it's important to continually improve and evolve our tools to better meet the needs of our users.

We're thrilled that you chose Paycor over other alternatives, and that our application has become your go-to solution for your professional needs. We value your loyalty and look forward to continuing to provide you with the tools and support you need to succeed. Thank you for your continued use of Paycor, and we hope to be your preferred application for years to come.

Laura
Gesamtbewertung
  • Branche: Pharmazeutika
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Onboarding was Bumpy

Bewertet am 30.4.2023

Overall 6/10 experience. Customer Service wait times can sometimes be more than 15 min. The overall product is great.

Vorteile

The features of Paycor are great! It handles the HR functions we were hoping for. Love the automated onboarding process and ATS intergration.

Nachteile

Onboarding / implementation experience was less than favorable. Our IC was hardly available and I was only given a 30 min training for Payroll. There is a lot of self training using their training materials, needed for onboarding.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for taking the time to provide your feedback. We are pleased to hear that you appreciate the features and functionalities of Paycor, and that our system is meeting your HR needs.

However, we sincerely apologize for the bumpy onboarding experience you've had. Our goal is to ensure a smooth transition for all of our clients, and we're sorry to hear that this wasn't the case for you. We understand the importance of having readily available support during such a critical phase, and we regret any inconvenience caused due to the limited availability of our Implementation Consultant.

We also acknowledge your feedback regarding our training process. Our intention with the self-training materials is to provide flexibility and the ability to learn at your own pace. However, we understand that a more guided experience may be beneficial, and we will take your feedback into consideration for improving our training methodology.

Regarding the customer service wait times, we are continually working on improving our response times. We are sorry for any inconvenience and appreciate your patience.

Your feedback is invaluable to us, and we will make every effort to enhance your experience moving forward. We're grateful for your comments, and we're committed to making your next experience a 10/10.

If you have any further feedback or need assistance with anything else, please do not hesitate to reach out to us.

Andy
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Lots of Headaches, Poor Support

Bewertet am 4.3.2020

Moving from paper onboarding processes, Paycor has brought clear improvements to our workflows. However, the consistently poor customer support and the Paycor team's lack of ability to resolve issues with our account has us exploring other options.

Vorteile

Scheduling - Pro version offers a team chat function that is a decently effective team communication tool (think simple Slack), and offers solid scheduling flexibility for employee scheduling that fits our business needs. We needed an option that allowed employees to communicate their availability on a week-to-week basis and Paycor's option largely supports that.

Easy to learn - really, the system is pretty easy to learn and get up to speed for new users.

Onboarding - certainly offered a cleaner and easier onboarding experience for new hire paperwork than our prior system.

Nachteile

Customer support - Support teams seem overwhelmed at all times. You never reach "your" customer service rep as they are busy serving 300 other clients like you. They lack follow through on completing tasks (expect to do some hand-holding) and follow up communication is poor.

Integration - no real ownership from the implementation team to help us successful onboard. Communication from Paycor team was severely lacking throughout the onboarding process.

Multi-systems - ATS, Scheduling, Benefits, and HR are really 4 separate systems integrated together. They mostly play nicely until they don't. Makes for an awkward user experience at times too.

Buggy - We have experienced on-going software issues that have yet to reach a resolution. Feedback from us and other Paycor users in the Paycor Ideas channel seems to show a small response, desire, or ability to make improvements from user suggestions.

In Betracht gezogene Alternativen

Paycom, TriNet Zenefits, Rippling, ADP Workforce Now, BizRun HR, HR Cloud und GoCo

Gründe für den Wechsel zu Paycor

The scheduling side of the platform was the biggest draw to Paycor for our team as we compared it to competitor options. This aspect of the system has largely delivered the benefits we were hoping for, but other aspects of the experience are pushing us to reconsider other options for our HR Software platform.

Antwort von Paycor Übersetzen auf: Deutsch

Hi Andy, thank you for your feedback. I just wanted to let you know that we value your insights and I have shared them with the team to help us improve. In the meantime, if there is anything I can do to improve your experience, please email me at [email protected]. We hope you have a wonderful day.

Alex
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Paycor payroll system

Bewertet am 27.5.2023

Had been great

Vorteile

Great app and able to see payroll on mobile devices. Accurate w2 every year. No issues

Nachteile

Some features not user friendly . Some of the app icons and settings not easy to find on app or desktop.

Antwort von Paycor Übersetzen auf: Deutsch

We appreciate your review and the valuable feedback. We're glad to hear that you find the Paycor payroll system's mobile access and accuracy beneficial. We strive to provide the best service and reliable payroll information. However, we're sorry to hear you've encountered some difficulties with the user-friendliness of some features and navigation of our app and desktop interface. We're committed to constant improvement, and your input is crucial in this process. Thank you for sharing your experiences and helping us better serve you.

Manuel
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Paycor is very user friendly and has allowed our company to expand its resources

Bewertet am 2.5.2023

Paycor has been very beneficial to our institution. Our HR team and management team, find its reporting features and payroll capabilities to be easy to manage.

Vorteile

One of my favorite things, is that its very user friendly and we can customize to our needs. We are a small company, and this has proven to be our go to solution for all of our HCM needs.

Nachteile

The implementation of the solution took a bit longer than expected, but I believe its partly due to our lack of experience with a solution of this type. Their team was very helpful to get us up and running so I am grateful for their expertise.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for your thoughtful review! We're delighted to hear that you've found Paycor to be user-friendly and customizable to your needs, particularly as a small company.

We appreciate your understanding regarding the implementation time. We're glad that our team was able to assist you and ensure you're getting the most out of our solution.

It's wonderful to know that Paycor has brought significant benefits to your institution and that our reporting features and payroll capabilities have eased your management tasks. Your feedback is greatly valued and we're excited to continue supporting your HCM needs.

Kaye
Gesamtbewertung
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Paycor Payroll

Bewertet am 20.4.2023

Vorteile

They are constantly upgrading the platform to be more competitive with other companies with in the field/

Nachteile

None that can't be resolved utilizing the support system in place with Paycor.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for your review of Paycor! We appreciate your positive feedback on our platform upgrades. It's great to hear that you haven't encountered any major issues and that our support system has been helpful. We look forward to continuing to serve you and your organization!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

The best application

Bewertet am 3.5.2023

Vorteile

It's important to note that individual experiences with Paycor may vary, and it's always a good idea to research and evaluate the specific features and services that align with your business needs before making any decisions.

Nachteile

It's important to note that these points are not universally applicable and may not reflect the experiences of all Paycor users. Different businesses have unique requirements and preferences, so it's crucial to conduct thorough research, assess your organization's specific needs, and consider all factors before choosing an HR and payroll solution.

Antwort von Paycor Übersetzen auf: Deutsch

Hello,

Thank you for your review! You've touched on an essential point: every organization has unique needs and it's crucial to align those with the features and services of the chosen HR and payroll solution. We strive to meet a wide range of needs and are constantly improving based on feedback like yours.

We appreciate your balanced view and agree that experiences can vary. Our goal is to ensure that every Paycor user finds value and efficiency in our platform.

Kimberly
Gesamtbewertung
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great ATS gone silent

Bewertet am 4.11.2019

I absolutely LOVED Newton. I was introduced to Newton in 2016 at one company and loved it so much, I selected it for implementation at another company in 2018. The selection, evaluation and onboarding process was nearly flawless for a company that size and at the time, that new to an ATS. That company still uses Newton today. However, I hear that their calendar of improvements and upgrades have declined dramatically.

However, when I went out on my own, of course, my logical choice was Newton! I contacted them four separate times with not one call/text/email back. Such a shame to see a great company ignore one of it's greatest fans. They have recently been purchased by Paycor as a part of a bigger group of solutions. I hope they get back on track with their roots of excellent customer service and forward-thinking product development.

Vorteile

Ease of use for "non-recruiters" (end users)
Templates
Ease of application for candidates
Clear and readable dashboard for all users

Nachteile

At the time I was using Newton- there were no issues. Their CRM was non-existent (maybe in play now), but we were told that texting and a more robust CRM were in play.
Now- Unresponsive to an avid fan- never called me back!

In Betracht gezogene Alternativen

iCIMS Talent Cloud

Zuvor genutzte Software

iCIMS Talent Cloud

Gründe für den Wechsel zu Paycor

Quality and ease of use Price Contract flexibility- month to month.
Kristin
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Paycor is very expensive for the service that is received

Bewertet am 15.2.2023

Overall, we have had so many issues we can't keep up with them all.

Vorteile

There is nothing good I can say about this software.

Nachteile

Customer service has been horrible. The company was not prepared for the ICHRA regulations, consequently, we had to put in hours of manual labor and the system was not able to prepare an accurate 1094C. We implemented a simple small entity that mirrored our other entity's, and Paycor was not able to replicate the other entity's. Consequently, after two months, we still don't have a complete and accurate set up.

In Betracht gezogene Alternativen

Paycom und Paylocity

Warum Paycor gewählt wurde

Customer service had gone downhill, and we were experiencing many issues with our paychecks and deductions. We had a very hard time fixing and bringing our deductions into compliance with our policies.

Zuvor genutzte Software

Paychex Flex

Gründe für den Wechsel zu Paycor

Paycor sold us a story about "vertical integrations" and a dedicated customer service team that understood our industry and would understand our unique set up.

Antwort von Paycor Übersetzen auf: Deutsch

Hello Kristin - thank you for bringing this to our attention. We are sorry to hear about your experience.

We recently added a 31% increase in support staff to alleviate these issues and look forward to providing the service we have promised.

If you are still experiencing issues, please email [email protected] and we would be more than happy to assist.

Keith
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Review

Bewertet am 28.9.2019

When is comes to looking up info or having to get information about my benefits or employees, it works great. Being able to integrate insurance and time and attendence is also a nice feature.

Vorteile

I like how easy it is for me to get all the info about each of my employees. I can see their schedule and how much they worked also current pay and years of employment.

Nachteile

The time and attendence side of paycor is my least favorite part. It is slow, and looks like it was made in the 90s. It is very intuitive and takes lots of clicks to make minor changes.

In Betracht gezogene Alternativen

UKG Pro

Warum Paycor gewählt wurde

Paycom didn't have the integration we needed or wanted. It was missing some key features that we required.

Zuvor genutzte Software

Paycom

Gründe für den Wechsel zu Paycor

Paycor had the options we needed at the right price.
Emily
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Glitchy Inaccurate Software and Terrible Customer Support

Bewertet am 23.2.2023

While Paycor has the ability to be a great system, it is not currently living up to its potential. There are serious short comings when it comes to reliability and when those issues are brought up to Paycor, they are left for weeks being unanswered, or simply never resolved. I cannot trust Paycor to support my business.

Vorteile

The software seems to be the all-in-one software that we need. However, in reality, the features are not well integrated and do not reliably function as one would need.

Nachteile

- Software is complicated, glitchy, and inaccurate- User access is not easy to use or set up and often changes without my company changing it- Paycor is not tax compliance for their clients, we've had several mailed notices about the issues- The support is unprofessional, chats ending without resolution, phone calls that say they're being escalated without any resolution- We have so many open tickets without resoution

Antwort von Paycor Übersetzen auf: Deutsch

Hi Emily, I have escalated your account to our service team and a specialist will be reaching out shortly to get to the root cause of the issues you have listed.

Anne
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great tool for managing OKRs, 1/1's, team feedback

Bewertet am 21.4.2020

Overall - great - use it daily and track a lot of my people related things in 7Geese.

Vorteile

7Geese is a great solution for many things - particularly managing OKR's which is what was our driving motivation in moving from another provider to 7Geese. There are a few items which would make reporting easier, but for the most part, the OKR process is really easy and very dynamic and functional.

I also manage my 1/1 agendas through 7Geese and this is generally a pretty straightforward way of having both manager and staff person easily keep track of items to be discussed and notes during the meeting.

You can use a variety of pre-populated templates for feedback, or create your own. I use this function for a weekly update from my team. The main thing I wish for here is that it be able to be scheduled to go out with reminders when people haven't completed, but otherwise, this is also a great tool to get feedback and be able to respond within the platform.

Reviews are a bit clunky, but this process has improved a lot in the last year. Since we like to do 360's, it can be hard as this functionality doesn't exist and you have to use a combination of review forms and/or feedback forms to complete.

Support team responsiveness is great. Training videos are helpful. Overall, really love using 7Geese.

Nachteile

As noted above - reviews are clunky without an easy way to do 360's.

Jeremy
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Not the right solution for a small business

Bewertet am 6.12.2022

Overall, Paycor has proven to not be the long term solution for our payroll and onboarding needs. We switched from another large payroll processing company with a similar name due to service failures. Paycor reps promised solutions to every issue we previously experienced but after implementation there was no real support. We often have to figure out technical issues ourselves. Unless you are in a large company with a dedicated IT person/division and HR division, I wouldn't recommend this.

Vorteile

Processing payroll is relatively straightforward. The ability to add new employees manually is laid out very logically and the steps are easy to follow.

Nachteile

The reporting functions and user permission functions are by far the worst part of Paycor. The filtering capabilities and tags associated with the filters in reporting is very confusing and often the information you need to view in a report takes several additional steps of manipulating data to view. Setting up users with different permissions is extremely cumbersome! There are almost 200 different customizable permission settings. When a setting is updated the user has to sign out and sign back in and often nothing has changed with their actual access even though internally it may show the user has access to a selection. The customer service representatives often just email you user guides instead of walking you through how to do something or fixing it for you (which they have the capability to do). It has literally taken several months of back and forth to get our [SENSITIVE CONTENT] access to Benefits Advisor, which can be done in minutes.

Antwort von Paycor Übersetzen auf: Deutsch

Hi Jeremy, first I want to thank you for the time you put into this review. It will be very valuable to our team. We are very happy processing payroll has been so seamless for your organization. I understand your frustration with reporting and have shared this with our product team. If you're open to it, please log into the platform and select "give feedback". Any product specific feedback you submit there goes directly to our product team and you can track in real time when your suggestions are implemented. As far as the permissions go, it has so many options so that companies can specifically choose what data their associates have access to. Given the nature of our business we feel this is very important. However, you are able to copy access to a new employee very easily and our service team would be happy to walk you through this! We appreciate your business and look forward to our continued partnership.

Kathy
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Payroll System

Bewertet am 25.6.2019

Our company was using ADP when I joined in 2016. I started looking for a new service immediately.
Paycor is extremely user friendly. Managing employee records is faster, you can access reports quickly. Customer Service is outstanding! Very knowledgeable and friendly group of account specialists. Also the implementation process was smooth and I felt very prepared when we went live.

Vorteile

Ease of use, functionality, payroll processing made easy and reports options.

Nachteile

While there are a ton of topics not everything in the HELP too not everything is to find. Once you do find what you are looking for there's a how to video which is helpful. I don't think it's easy to navigate the help guide. I also find that setting up new earnings/deduction codes could be easier.

In Betracht gezogene Alternativen

QuickBooks Desktop Enterprise und Paychex Flex

Warum Paycor gewählt wurde

Worst system I've ever worked in. No ease of use on any function!

Zuvor genutzte Software

ADP Workforce Now

Gründe für den Wechsel zu Paycor

Paycor provided the best demo, best price for what we were looking for with options that we could add later and again ease of use.
Kristin
Gesamtbewertung
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Overall a Helpful Product For our Business

Bewertet am 19.11.2019

I really like the Perform HR. Also, whenever I have to call the support team, they've always been very friendly and helpful.

Vorteile

I like that each employee has their own profile where we can store all of their information including performance reviews, disciplinary action, compensation information...everything is right there that I need for the employee. It's pretty simple to use, too.

Nachteile

The Time and Attendance feature was most challenging for me to learn and navigate, but once I got it, after numerous calls and emails from support, I understand it better and it's fine. Figuring out how to run reports was most challenging for me.

Frank
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Paycor software ok, but better options out there

Bewertet am 29.6.2021

It wasn't a great overall product for a company our size, it seems like it would be a better fit for one that's more like 25-50 employees due to the size of our files. Because we had nearly 150 employees, it seemed there were technical issues more often than not, that delayed being able to either access or process the payroll.

Vorteile

For sure, the customer service, they were easy to access, and were very courteous and helpful whenever a problem arose, and there were several of them.

Nachteile

There were technical issues galore with the software. And it seemed limited in what it could do from a reporting standpoint.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Paycor gewählt wurde

Cost was the main reason, although bank funding was also an issue as well, being able to be more flexible with the funding of the payroll.

Zuvor genutzte Software

Paycom

Gründe für den Wechsel zu Paycor

NA
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

hilliaire chezeu

Bewertet am 15.3.2023

For the past two years, I've used Paycor to manage payroll and employee management processes at my company. Overall, I found the platform to be robust and reliable, and offered many useful features for HR management. I especially liked the ability to customize workflows to suit my business needs, which helped automate administrative tasks and save time. However, I also encountered some issues with the software. At times, Paycor's platform can be slow or unstable, which can lead to delays in processes and frustration for users. Additionally, some key features, such as leave and absence management, may be less user-friendly or less flexible than those offered by other HR management solutions. Despite these issues, I was overall satisfied with my experience with Paycor. The platform has made it easier to manage administrative processes, which has allowed my business to focus on more productive activities. The detailed analytics provided by the software also helped to assess team performance and identify areas needing improvement. Finally, Paycor's customer service has been generally helpful, although it can be inconsistent in the quality of their responses and resolutions to issues.

Vorteile

Paycor offers a comprehensive human resource management solution that can help streamline administrative processes and improve business efficiency. By using Paycor, businesses can benefit from a centralized platform for payroll management, benefits management, performance management, time tracking, and project management. Customizable features, user-friendly interface, and detailed analytics can also help improve team productivity and reduce costs.

Nachteile

Although Paycor is a robust and reliable human resource management solution, there are some limitations and shortcomings to consider. For example, Paycor's payroll module can be expensive for small businesses, especially if they have complex customization needs. Additionally, Paycor's platform can sometimes be slow or unstable, which can lead to delays in processes and frustration for users. Additionally, some key features, such as leave and absence management, may be less user-friendly or less flexible than those offered by other HR management solutions. Finally, Paycor's customer service can be inconsistent in the quality of their responses and problem resolutions.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

General feedback

Bewertet am 15.2.2023

Overall, my experience using Paycor has been positive. The software offers a range of features that have helped me to manage payroll and HR tasks effectively, and the interface is user-friendly and intuitive. The time and attendance tracking and reporting capabilities have been particularly useful in managing my employees and keeping track of our business performance. The customer support has also been excellent, with responsive and knowledgeable representatives available to assist whenever I have a question or issue. However, the limited customization options, steep learning curve, and occasional glitches have been minor drawbacks that may affect some businesses more than others. Nonetheless, I would still recommend Paycor to any business looking for a reliable and feature-rich payroll and HR solution.

Vorteile

Paycor has a user-friendly interface that makes it easy to navigate. The software offers comprehensive payroll features that help me manage employee payments and tax filings accurately and efficiently. Additionally, Paycor provides time and attendance tracking, robust reporting capabilities, and excellent customer support. Overall, I highly recommend Paycor to any business looking for a reliable payroll and HR solution.

Nachteile

Limited customization: While Paycor offers a lot of features, it may not have enough customization options for some businesses. For example, it may not be possible to tailor certain reports or workflows to meet specific requirements. This could be a disadvantage for businesses with unique needs or industries.Steep learning curve: Although Paycor's interface is generally user-friendly, it can still take some time to learn how to use the software properly, especially for those who are new to payroll and HR software. This could be a disadvantage for businesses that need to start using the software quickly or those with limited resources for training.Price: Paycor can be relatively expensive compared to some other payroll and HR software solutions, which could be a disadvantage for smaller businesses or those on a tight budget. The cost may also increase if businesses require additional features or support.Glitches: Like any software, Paycor may occasionally experience glitches that can be frustrating for users. For example, there may be delays in loading pages or errors in data entry. While these issues are usually resolved quickly, they can still cause inconvenience and disrupt workflows.

Antwort von Paycor Übersetzen auf: Deutsch

Thank you for your review of Paycor. It's great to hear that you find the software to be user-friendly and efficient in managing payroll and HR tasks, and that the time and attendance tracking and reporting capabilities have been useful. It's also good to know that you've had a positive experience with Paycor's customer support team.

I understand that limited customization, the learning curve, and occasional glitches may have been minor drawbacks for you. We will take this feedback to the product team for improvement!

Kim
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Paycor Services Review

Bewertet am 25.6.2019

Overall experience has not been a positive experience. Customer service being at the forefront. We have a dedicated customer service relations manager, however, when raising concerns he has not resolved these and only directs back to our customer service contact.

Vorteile

1) I do like that there are a variety of options that we can utilize with payroll, HR, time and attendance, performance management, applicant tracking and benefits.

Nachteile

1) Customer Support is poor! Each service (Payroll, Time&Attendance, HR) have their own support contacts. When trying to reach them, they are never available via phone. You have the capability to e-mail directly but don't always get a fast response (fast to me is within 12-24 hours). I have to continuously send follow-up e-mails to check on status of issues or questions.
2) They have a variety of different systems to use (payroll, HR, applicant tracking) but each system does not always talk well to each other since they were different technologies that created them. For example, the applicant tracking system was under Newton Software so they handled any technical issues.
3) There are different roles in the system and when asking for how-to guides for these roles, for example a manager role, I was told I needed to test and create myself as each system is unique.
4) I came in after the organization had started using their services. As a new person in my role, I wanted to find out what functionalities that we have available to us as I know there are more functionalities available but have not been provided with what these are, only learn as I go or if I ask the right questions. There is training provided but again that is very brief and doesn't go deep into what the system can do. The reason Paycor states can't provide as each client is unique. Very unfortunate as would like to get the most bang for our buck!

Jennifer
Gesamtbewertung
  • Branche: Bürgerliche & soziale Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good software solution with room for growth

Bewertet am 21.9.2019

Overall I think it is a great business solution and time saver. The information captured and stored is very helpful for reporting and I am able to instantly generate useful information. I also appreciate that they are consistently making improvements and evolving the software to best meet the needs of their clients. There are options available to make suggestions and follow them along the process of review through implementation.

Vorteile

We use multiple features within the Paycor platform ( payroll, benefits enrollment, time and attendance and reporting . I find them all to be helpful, although, some are better functioning than others. For payroll processing and new hire onboarding Paycor has been a great solution. All I need to enter upon hiring a new person is their name and email and the onboarding process is initiated. Our employee information is now more up-to-date and accurate not to mention the time that is saved with manual entry.

Nachteile

For us the attendant solution and customer support would be areas for improvement. We have a non-standard set up for time and attendance which causes some confusion and manual entry. Although, I typically can get a hold of customer support within a few minutes many times I find explaining our problem and getting it resolved takes several emails and can take days/weeks. Additionally I find having dedicated tech-support to be more cumbersome then general support. Most times I find our individual contact is not available and there is a decent amount of turnover making dedicated team members seem irrelevant.

Andrea
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Paycor Review

Bewertet am 7.9.2022

Paycor use to be fantastic to work with. The customer service has defiantly dropped off. They are also making lots of changes of which not all are convenient.

Vorteile

The ease of processing payroll. We came from a mostly manual way of processing that took several days. Processing with Paycor has eliminated that.

Nachteile

Customer service. You do not have a direct contact so you must go through the customer service department. Emails rarely get answered so you are forced to call.

In Betracht gezogene Alternativen

Paycom

Warum Paycor gewählt wurde

We were mostly manual on calculating payroll with GP. We wanted a more mainstream way of processing

Gründe für den Wechsel zu Paycor

Was not my choice

Antwort von Paycor Übersetzen auf: Deutsch

Hello Andrea, I would like to thank you for taking the time to provide us with an honest review. I am very happy to hear you are enjoying our streamlined payroll process and that it has been a game changer for your business!

We apologize that you have not been receiving level of support you expect to receive from Paycor, and it is not the level we have committed to deliver. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. If you have any additional feedback that you feel could be useful please email me directly at [email protected].