Divvy Erfahrungen

Virtual Cards are easy to generate, Control of employee cards and funds is really nice, Reporting is good, support has been really good

It is a little difficult for employees to catch on to how everything is supposed to work. It changes fairly quickly (good because it gets better, but con because you have to change your processes or relearn the software)

Divvy is a very innovative product that allows for you to have an all in one product. They not only issue the card, but they provide the expense management. With their help, we have been able to bring all expense coding inside Accounting to allow for our teammates in the field to just submit a receipt and a business purpose and move on.

The reimbursement and reporting side could use some work. Divvy does not charge for reimbursements and does not make money for that part of the product, so I understand that it is not their priority, however to make a better product they would puts some resources there.

We can match spending to budget lines and adjust them on the fly

the software is very buggy. at least several times per week, the approval process for spending gets hung up using the mobile phones. We very frequently (more than once per week, have charges declined when paying our vendors. The ACH and Bill Pay process work very, badly.

Transparency when it comes to spending has shifted our company culture. People are now act more trustworthy with what they use the company card on. Any product that helps my company have a culture of openness & accountability will be a company I stick with for years to come. Cheers to Divvy on closing the gap of emotional and reactive spending & budgeting.

I wish I could get my cards overnighted from the second I order them. #RichBusinessManProblems

My favorite feature is the ability to control credit lines for individuals at any given time. If an employee who rarely uses the corporate card suddenly has a need, we can adjust accordingly.

For the time being, Divvy doesn't integrate with our ERP, Netsuite. As such, I have to import into our ERP with CSVs which isn't ideal. Divvy is currently BETA testing an integration with Netsuite so we are patiently awaiting the full release of that.

I liked the following things the most at divvy:- the expenditure budget can be easily modified- you can add your employees to the expenses budget- every employee can create a virtual card- every employee has access to the divvy account- the divvy virtual card is created very simply and easily- you can make purchases as soon as your account is approved

Support service is unprofessional. All decisions are received by another department, to which you can neither call nor send an email. My account was blocked and suspended without any reason, to which I wrote several letters, and at the moment, I did not receive any answer.- you can wake up at any time that your account is blocked without reason- the biggest problem is that divvy virtual cards do not work in all stores and applications such as *forever24, Macys, and amazon*- the account was blocked more than three days after it was opened- no one can help you reopen it; all decisions are made by another department- the support service communicates that the account is under review, but I received a message by email from the robot that the account is closed- The biggest problem is that the divvy virtual card was used in advertising accounts, so any transaction rejection allows google ads and Facebook ads to block your account permanently.

For years we had wanted to get corporate cards for staff but did not want to take the risk of not having credit and approval controls like we do now with Divvy.

The ease of use, simplicity, and thoughtfulness that comes with Divvy is why we love it.

Oh and it's free!

I have not had a single issue with them.

If you're a small business with big monthly expenses, and petty cash headaches, Divvy is a no-brainer. Each of our field techs have a card we can control from the office, or divvy out funds as needed.

As a small family business, this cut down on half our office work (and my mother no longer goes through receipts in the office; she can just retire)

Divvy integrates with Quickbooks well, but here's the thing... we didn't even integrate it.
Its simpler for us to keep it totally independent from other accounting software, because working in Divvy's web app is a joy. The UI is simple and great.

All of our company payables and receipts management stays on Divvy, and our bank account shows one payment per week for Payables. That's it. The purchase info can't be messed up with bad OCR, because the info comes from the Bank account.

Nothing. So far it's perfect for us. We haven't been able to mess anything up yet.

It is very easy to use and very ease to teach users how to use. It allows us to customize expense fields, budgets and reports so as an accounting team we get what we need, but it is simple enough for any user to use.

The only complaint I have at this point is that we cannot set limits for receipts. I'd like to be able to say "all transactions over $20 require a receipt," but that is not available yet.

I love how easy it is to use Divvy. It has significantly reduced the time to close the books at month end. We used to have to wait at least a week just to reconcile credit card transactions, but with Divvy, it only takes one to two days. The team at Divvy has been extremely receptive to our feedback and providing the best customer experience possible.

The software is constantly evolving as we and other gives feedback (this is a good thing), but there doesn’t seem to be one clear cut path of best practices with Divvy.

Ease of use for cardholders and ease of data sync between software and card were revolutionary in our office.

We're pretty sophisticated users and did not get everything we wanted out of the box. The software has been developing rapidly (and we have been able to help influence that) which makes it better. The gaps are closing. But the only true negative for us is that we dont' quite get it ALL the way we want it so far.

1) Dashboard for all transactions - allows us to work on what needs completed and then publish to QBO.
2) Automatic notifications - allows us to request receipts and categorization from cardholders in seconds.
3) Virtual cards - allows us to automate transaction entry, manage overspend with our vendors, and minimize and mitigate fraud with our expenses. If a card gets compromised we turn off that one virtual card and then create a new one within seconds.

There aren't many features built yet for Accounting Firms to manage their list of clients.
There isn't good features like Ramp & Brex to text the categorization details, notes, and receipts on the transactions.

Divvy was easy to set up and is easy for our whole staff to use. Our previous expense management was done more manually, was time consuming, harder for staff to use, and an all around pain. Divvy alleviated all those problems!

The only thing I dislike is not being able to sync reimbursements in QB online the same way credit card expenses can be synced. It's definitely not a deal breaker, but more time consuming for sure to have to download the reimbursements, format the csv and upload in QB, vs just hitting "sync" like you can do with the credit card expenses.

I really like being able to upload receipts via the phone and being able to forward on email receipts because it helps me not forget!

Some of the internal menus and the incentive interface are sluggish and unhelpful. Having a year lag on rewards is also poor. Finally, I would appreciate more accountability on how credit decisions are reached. Particularly after ledgers and statement of accounts have been given.

It allows the creation of budgets. We can create budgets and give anyone access to a budget or not. Giving us the flexibility to give everyone a card and issuing funds on an as needed basis. Divvy also is constantly looking for ways to improve the product and make it better, for instance the dashboard of how many transactions need to be approved or completed.

It is hard to think of any, one thing I would like the ability to do would be to drag an email into the receipt box as a number of receipts are not attachments or pdfs. Watch they will upgrade the system to do this in the next release.I did think of one...card holders sometimes have been denied transactions when they have funds on their cards and or budgets. This has been very inconvenient for those traveling.

We have had problems with volunteers and staff turning in credit card receipts. That is now a thing of the past - finally! It has totally eliminated that problem. When there is a missing receipt, now I know it within a couple days instead of a couple months. The users love it too because they don't have to worry about saving and turning in receipts as well. Just take a picture of it at the time of sale and they are done! The recent integration with Quickbooks was HUGE for us. Now most data entry of expenses is automatic as well. Very easy to use most of the time, and it's free!

Getting the hang of allocating budgets can be tricky. And if you have a budget used by multiple people it presents additional challenges trying to allocate funds between multiple people. Auto payments take a few days to free up funds. And virtual subscription cards don't reset until first business day of the month, which can be a problem if charges are attempted on the 1st and it is a weekend.

Time savings, faster expense approvals, cash rebates & increases in enterprise value.

Need a better mileage reimbursement app, which we understand is coming.

No more losing receipts!!! It is so nice to snap a photo right away and tie it to your charge. It makes month end reconciling much more streamlined

My only issue is the rewards system. It's a headache to say the least. When you cash in your points earned, you can't simply login and explore all of your options like other credit card companies. You must send in your request and wait to hear back from Divvy. We requested gift cards as our rewards and were sent to a website where we had very limited options for gift cards, and they were all electronic cards. This is very hard to keep track of and would have been much more convenient to get a a visa/mastercard giftcard. Also, all of the gift cards were tied to my email address, so any cards redeemed came to me via email and I had to distribute them to where they needed to go.

Ease of use, customer service, customizability, constant improvements to the system and its capabilities

Slow loading of transaction data on the website, could use more robust pre-approval process including more than one approver of an expense before a funds transfer, & our physical card orders get lost/never delivered about 50% of the time

Easy to use and gives great control over employee spending.

Sometimes the account manager isn’t very responsive, but their everyday customer reps are great. Don’t appreciate their
Methods for extending credit To businesses and paying them through their portal is laughable. I’ve never had a company limit how much I can pay them each day.

Overall, I enjoy the ease of use of the software. It's very easy to onboard new users, manage the cards, in addition to the access to virtual cards, and allocate budgets across the company.

Some of the functionality in the way you navigate the options can be confusing. I do hope they expand their platform and integrate or build out software to do more cost management analysis. I'm currently dumping the data into power BI to run analysis on our spend month over month.

Love, Love, LOVE Divvy! This company is amazing - great customer service and easy to use chat feature on the website finds a solution to any question I have. Divvy credit cards and app have optimized our agency's expense management process while saving us at least 15 hours a month of manual processing. Uploading receipts is easy to do and our agency learned to categorize expenses and request reimbursements within a few weeks of showing them the process. I highly recommend this company/system/credit card to anyone and everyone I know!

Nothing! Absolutely love Divvy! There is nothing wrong with divvy.

I love Divvy it makes managing company expenses so easy. Virtual cards, tracking receipts, event/subscription budgets, etc!

I think it works great. If you do have an issue you can reach out to support and they will help you.

- Perfect for mid-to-large companies
- Easy to log in and use
- Quick to learn
- Easy to request new credit cards
- Budget and spend management

- Support can be a little lacking depending on what you need help with

We used to use a lot of spreadsheets on a monthly basis to track expenses and get expenses in our accounting system. Divvy has streamlined that so much. We do not regret the transition one bit.

One feature we would love to see added is in the expense categorization. When we select a department, we would like the only categories that show up to be ones that are specific to that department. As it is, all categories show for any department that is shown. Employees often select categories that do not exist in the department. A cascading/tiered dropdown system may do the trick.