The customisable workflows have been invaluable to our business. We could not run our business without this software.
Sometime the view is a little restrictive, but in the main the software is brilliant. We would like to see a development of the MI.
Speed up workflow and help admin teams process their work.
The support team is on hand to help you. Very willing to tailor the platform to our needs. The system fits perfectly in our line of business.
We've been using Swiftcase since the early part of 2015. It started off very effective in our main departments so we have introduced it across the company. We like the relatively simple & clean approach meaning we can automate much of our work. Updates come fairly regularly & improve the system each time.
Because each project is unique, having the traffic light system is vital in ensuring a job runs smoothly and no workflow steps are missed. Even better that when a job is coming close too, or just over a due by date, each team member is automatically notified via text and email".
It allows for quicker response times and saves on care workers traveling further distances, which links directly to reduced mileage and salary costs
Office Manager at Outreach Sefton
Tom in support was really helpful, he responded well within the SLA time and guided me in the right direction! Thanks Tom!"
love the R.A.G feature that ensures we don't miss jobs or deadlines.
As a workflow management solution, I found SwiftCase relatively easy to use. Obviously there is a learning curve getting used to a new solution, although by using SwiftCase I was able to reduce administration time and make workflow processes more efficient
Sam Jbarah, Senior Quality Engineer at Qatar Petroleum.
The Audit log feature is so easy to use and records every system event! This is a must for compliance!
Chris Blake, Improvement Specialist at ABB