Haldor adopted Orcanos few years back, in order to support our QMS and ALM. I wish to first say that the team at Orcanos has been a great resource and support for haldor, being a part of our team. Together with Orcanos, we recently passed our ISO 13485 audit, presenting comprehensive quality management processes, including document control, and risk matrix integrated to our design controls - everything managed in the Orcanos system!
In short, simple tool, yet strong, integrated, so we didnt have to acquire 2 systems, professional and responsive team, and great help in our audits
No cons, actually, I would like to see more integrations, but I know Orcanos is now using Zapier, which is great, and maybe more tutorials
I mainly used it for RISK management, and for PRD SRS and HRS documents requirements, including traceability to RISK.
I also used it for Customer Complaints handling
Web based application is accesible from everywere by those who were defined by role.
Everything is orgenized and traceable keeping changes history.
It allows to keep implementation and testing coverage updated.
The system allows quick and most updated reporting including printable format.
Some features like Customer Complaint still requires a desktop application for generating document report.
Quick Customization for personal needs
Fast technical support
Support of advanced filters using SQL DB
Slowness on the product tree views
Not all filters exposed to regular user (some advanced filters supported only for advanced SQL users)
We started using QPack quite early in our product development life cycle and in opinion is the best time to start using it. We were up and running very fast. While continuing learning and using more and more features as we go.
Very easy to create and maintain traceability between various items (e.g., requirements, risks, tests).
Automated generation of documents from database items.
Very convenient Document Management System.
I'd like to have more flexibility in creating word documents.
I'd like to have more tools in batch editing items.
working with the system for several years, the web version is a great improvement.
still much to do on the administration side (users/groups mgmt. & reports etc')
great support and care.
Intuitive, quite fast , customable, service & support
Administration management, Document generation app is not intuitive and filtering items isn't straight forward, some issues of stability
Orcanos provided a good solution for doc controls on few companies I am working with. There are still place for imrpovemrnts that will make easier QA engineers and managers life
Easy to use for instored "modules". Can issue reports. Signature process easy.
Still need some adaptations. To cover all qms needs.
Uploading documents and signing them works straight forward. The DMS items can be put into a hierarchy where the items show their current status (pending, accepted, rejected). We use the DMS for containing the technical documentation. All status information on each document are displayed. The document can be accessed. However, the representation of version information is not compatible to our document control rules.
+ Flexibility to structure the technical documentation
- Revision representation not compatible to version string used in our company
- No diff functionality for changes between two versions
Control of the different components of the project
Traceability made simple in case of changes, history of changes to keep full control, Efficient dashboards, customized export templates
Need to enter documents from scratch, but now, thanks to new feature of "Import from Word", this constraint will disappear
The product provides one stop shop for small and medium size medical companies. No need to use another tools in your development process for documentation
BOM management is yet not mature enough.
I enjoy working with the software is to be understood that the software easy for those who have access to computers.
There are lots of problems we need them explanations and understanding everything should be easy to use in any work which is currently not the situation
Easy to quickly learn step by step all the steps and translate them on the day
Easy to maintain and preserve all documents
Lack of knowledge is the main obstacle to the use of the software and follow the development and using it
Thank you Irith for reviewing ORCANOS e-DMS product and feedbacking us.
Significantly reduces complexity of managing the QMS and enabels e-Sign.
In addition , solve design control and risk managment tracability issues.
The transition to the system seems smooth and good support from the company
Design control tracability and risk managment
Interface not intuitive - need some training
I'm manage all the company documents in Orcanos system, the process of release ECOs, submissions and folders managements. procedures, forms. marketing materials, DHF...
The multi functions, the changes that you can do for the company's needs.
I don't have, Orcanos find me solution for my needs.
Qpack is very easy to use and allows rapid implementation. Also, the flexibility to customize the system is a valuable system feature.
Thak you for your warm review, it means alot to us. we are looking forward to work on more modules of the system.
Aesthetically appealing and easy-to-navigate
Efficient and effective
IT support is available via online chat
Unfortunately, I had to spend a long time in order to manually insert the regulatory documents into the Orcanos software, since the automatic insertion option(Drag & Drop) did not work for my document.
I like this tòol and the option it gives me .
The tool provide me abetter control on the testing process and provide a platform for sharing knowladge between departments