ActivTrak Erfahrungen
ActivTrak
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565 Bewertungen
- Branche: Finanzdienstleistungen
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
ActivTrak for Family Monitoring
Bewertet am 2.10.2018
Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on...
Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however.
Vorteile
ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do.
Nachteile
It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Definitely worth a luck.
Bewertet am 30.11.2020
Very positive, covers all the expected functionality of a product like this with some good...
Very positive, covers all the expected functionality of a product like this with some good additions.
Vorteile
The software is easy to configure and setup. This made it quick and simple to roll out to all of our users quickly and efficiently.
Nachteile
You can get a few false positive warnings and the interface in some places is not always intuitive.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
MINIMUIM USERS AND ANNUAL AGREEMENT REQUIRED - GO SOMEWHERE ELSE
Bewertet am 7.5.2024
Could not test all features during demo. They require a one year paid up front commitment and 5...
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
Vorteile
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
Nachteile
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
- Branche: Versicherung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
We love using ActivTrak!
Bewertet am 18.9.2024
Vorteile
The dashboards and easy to read summaries of time categories.
Nachteile
It sometimes has glitches where I am unable to view my teams time on a given day.
Antwort von Birch Grove Software
Hi Stephanie -
Thanks so much for sharing your experience. If you'd like to give more specific feedback about the glitches, we'd love to hear about it so we can see if we can address it.
Thanks again!
Megan
- Branche: Gewerbeimmobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Janessa Patterson Review
Bewertet am 17.9.2024
Vorteile
That it tracks the activity of each employee.
Nachteile
Wish it was a little more user friendly.
Antwort von Birch Grove Software
Hi Janessa!
Thanks for sharing your feedback. If you'd like to provide feedback directly to our product team through customer feedback panels, betas, etc., please email me and I'll connect you with that team.
Thanks so much!
~Megan
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Service
Bewertet am 12.9.2024
ActivTrak has been a great tool for us to track to productivity of our remote employees, and also...
ActivTrak has been a great tool for us to track to productivity of our remote employees, and also helps us determine when an employee left, if they forget to clock out.
Vorteile
Being able to make sure remote employees are being productive.
Nachteile
When over user count, information will not display.
Antwort von Birch Grove Software
Hi Samantha,
Thanks for sharing your experience with us — and your peers! We appreciate you taking the time to do so.
Have a great week!
Megan
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
How to monitor activity and productvity of your team
Bewertet am 2.5.2024
Vorteile
Activtrak is very easy to deploy. Very intuitive ui. Clean and simple design. Search function is very
Nachteile
The price is a little bit high after they chnaged the pricing tiers a few years ago.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Effective and affordable solution for monitoring employee productivity
Bewertet am 12.9.2024
Positive experience overall. Simple and straightforward, but a little bit of a learning curve when...
Positive experience overall. Simple and straightforward, but a little bit of a learning curve when it comes to reporting.
Vorteile
The interface was very simple to use for the most part. I went from not knowing anything about the portal to diving into reports.
Nachteile
The plethora of reports and features is nice, however it was almost a bit overwhelming.
Antwort von Birch Grove Software
Hi John -
Thanks for taking the time to share your ActivTrak experience! Please let me know if you have any questions or if I can connect you with anyone if you have any specific questions or feedback.
~Megan
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
It helped track my employees in stealth mode. I can judge behavior of my employees and keep...
Bewertet am 3.7.2018
peace of mind about progress of my employees.
peace of mind about progress of my employees.
Vorteile
Recent screen shots help get overview at a glance about what your employees doing.
One can monitor from anywhere or on the go.
website blocking is very easy and its very difficult for employees to track whats going on their system.
For home users its free to monitor 3 computers with enough data
Nachteile
Price is bit high as compared to other solutions.
Also paying annually is also a paid and they don't offer monthly payment options
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Very Good Monitoring
Bewertet am 23.3.2019
Vorteile
This is the kind of software that sensitive companies need to protect themselves, their data and their employees. The very nature of this software is stealth. Users will never know that they're being watched (that is if that's the way you want it set up). The reporting is excellent and very in-depth and detailed.
Nachteile
Hard to uninstall. Because it doesn't work like conventional software, the removal (at least the first time) is kind of a chore.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Never got it to work.
Bewertet am 16.10.2023
Never got it to work and Tech support could not get it to work either.And they did not cancel my...
Never got it to work and Tech support could not get it to work either.And they did not cancel my contract.So I had to pay for 1 full year for a product that I did not use.
Vorteile
Never got it to work and Tech support could not get it to work either.
Nachteile
Never got it to work and Tech support could not get it to work either.
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
ActivTrak is Amazing!
Bewertet am 13.2.2023
Its been great!
Its been great!
Vorteile
ActivTrak is easy to use, set up and work with. I love the weekly insights it gives you, also the coaching opportunities as well. Its easy to track what my employees are doing and to make sure they are staying productive while on company time.
Nachteile
Introduction to a new product can be tough, I wish there was a bit more training for someone who doesnt have time to watch long videos
Antwort von Birch Grove Software
Hi Lynnzee,
Thanks for taking the time to write us a review. We're glad to hear it is boosting your team's productivity! We do have some shorter videos here that are helpful https://www.activtrak.com/demo-experience/
and feel free to check out the ActivTrak Academyhttps://www.activtrak.com/academy/ and our resource center for more helpful tips https://www.activtrak.com/resources/.
- Paul
- Branche: Architektur & Planung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great Remote Employee monitoring software
Bewertet am 27.10.2022
My overall experience has been very good. I started using this software after covid. After the...
My overall experience has been very good. I started using this software after covid. After the covid, when my employees started working remotely, I installed this software and now I get every detail of what they are doing on the system.
Vorteile
The best part of this software is you can setup the shift timing in which you want to monitor. You get all the details and activities done on the system within the shift timing and also get the detailed reports of it.
Nachteile
The pricing is a bit high as compared to other monitoring softwares but the functionality is worth the money.
- Branche: Staatsverwaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
From the initial download to the first use, it was so easy and intuitive.
Bewertet am 7.2.2018
Productivity is always hard to measure, but this software makes it easy to see what programs or...
Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.
Vorteile
The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.
Nachteile
When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.
- Branche: Outsourcing/Offshoring
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
A Must Business Security Feature!
Bewertet am 10.6.2022
This is a must application for businesses! Whether you have employees on site or remotely,...
This is a must application for businesses! Whether you have employees on site or remotely, Activtrak will help ensure your business is protected. Aside from that, it will also help you ensure to have receipts (evidences) for any activities that are not in line with your business requirements/processes.
Vorteile
This application has helped us a lot in ensuring we are able to protect the business from any fraudulent and non ethical practices that may put the business in a difficult position. Moreover, Activtrak has helped us in ensuring we have proper documentation when we have to deal with any infractions.
Nachteile
NONE! I love how convenient and helpful this application has been towards my work and the business I support with. I cannot think of anything I don't like about this application.
- Branche: Halbleiter
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
It allows me to monitor what my kids are doing on the Internet which is invaluable these days
Bewertet am 12.1.2018
I allows me to closely monitor my children's PC usage to keep them out of trouble and on track with...
I allows me to closely monitor my children's PC usage to keep them out of trouble and on track with their school work.
Vorteile
Given the heft price I like the fact that there's a free version of the software. From a feature perspective I like the ability to see a history of screenshots and the ability to monitor usage real-time. I also like the new feature that was recently added that allows me to easily exclude people I do not want to monitor. Another really great thing about this product is not the product itself, but the technical support team that supports it. The quality of help I received and the timeliness of responses was absolutely awesome!
Nachteile
The thing I like least is the price. As a non-business user I'd be willing to pay a reasonable price for the software, but the current price is simply way too high for the ability to monitor my children's PC usage. Sure, it's important to me as a parent, but not at the current price. I have mentioned this software (as well as other phone monitoring software) to other parents and I'm confident if the price was in the sub $100 range, you'd sell a LOT of licenses to parents! Add support for monitoring Apple and Android phone usage for the same price and you'd be amazed how many you'd sell to parents. All parents I talk to are looking for these capabilities. Of course, the other limitation I'd like to see changed is the fact that the screenshots are only captured when a screen is shown for 20 secs. I know this is a limitation of the free version. Again, I'd be willing to pay for the ability to specify the cadence of screenshots, but not at the current price.
- Branche: Bankwesen
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great Product and Service
Bewertet am 22.1.2018
This product can do exactly what they are advertising. You can set this program up on a computer...
This product can do exactly what they are advertising. You can set this program up on a computer and once that computer is logged into, the program is tracking at all times. The activity report is very detailed and it shows when a screenshot was taken.
Vorteile
You can see screenshots of different time intervals and you can export the time to excel for records. It has very easy to use interface and track the productive time effectively. it also provides two factor authentication along with Active directory integration which completed the feature list.
Nachteile
All the stored information can eat up your hard drive space very quickly. No OCR for screenshots it captured and no keylogging mechanism is provided.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Monitoring Software, Period.
Bewertet am 6.2.2018
Quick and easy reporting about employee activity on work computers. Specifically, productivity,...
Quick and easy reporting about employee activity on work computers. Specifically, productivity, activity log and real time screen viewing.
Vorteile
ActivTrak does everything you need and nothing you don't. It's user friendly, visually appealing and robust. Additionally, they release the most updates of any related software. I have tried more than six applications for this purpose and theirs is the best.
Nachteile
The software has a tendency to create multiple "users" (people you are tracking) for the same person. One record for the computer, another for their associated Windows/Chrome identity and sometimes others if they have multiple user accounts on the same computer. This can cause you to have 3 or more user records to track for a single person. You can group them together and use an alias, which is great, but the overall number of users reporting will affect your billing plan.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Recommended to our customers
Bewertet am 22.11.2021
we have been recommending this to our customers for a couple of years now - they seem to like it....
we have been recommending this to our customers for a couple of years now - they seem to like it. UK-hours support would be appreciated in future.
Vorteile
The ease of installation along with the multitude of reports
Nachteile
I wish the software could be user-based rather than per machine - when users hotdesk, this will knock out our licensing and stop reporting until it is noticed/dealt with
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
ActivTrak for Remote Productivity
Bewertet am 2.12.2021
Vorteile
The dashboard allows you to drill down from group setting to each employee's uses. Coaching and insights help keep everyone in focus. The ability to see where and when folks are using what software or sites allowed us to capture the fact that one of our remote workers was performing two online jobs at the same time.
Nachteile
I don't really have any. Easy to set up and use.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
As an employee, I felt comfortable that we were being held accountable while not being held...
Bewertet am 11.1.2018
Vorteile
I like that it is not completely intrusive in a keylogger like fashion as other softwares are, while still giving my bosses the information they need to keep everyone honest.
Nachteile
The completely hidden nature can be a little uneasy - be sure to be transparent to your employees that you have this installed on the machines they'll be working on. Want them to be honest? Be honest yourself!
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Making timesheets easier and keeping staff productive
Bewertet am 16.11.2018
Has allowed for more accurate timesheets within the company that allows for invoicing to be a true...
Has allowed for more accurate timesheets within the company that allows for invoicing to be a true reflection of work conducted and proof for clientele. Able to assess the productivity of staff which has resulted in increased productivity and the prosecution of a staff member stealing company data.
Vorteile
The recording of information on a active desktop into a spreadsheet allows for accurate timesheets (billing to clientele) and updates on staff productivity. Screenshots also provide an effective method for assessing exact work conducted. As it is all online, the access to the dashboard can be done anywhere, even on holiday!
Nachteile
Inability to record activity when device is offline (not connected to the internet) and then upload said activity when online again.
- Branche: Versicherung
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
ActivTrack is a great product that can help small business owners monitor their employees...
Bewertet am 15.1.2018
Employee computer tracking....inefficiencies in the office.
Employee computer tracking....inefficiencies in the office.
Vorteile
It's user interface is simple and intuitive. It provides an in-depth report of each computer and what the user spends time doing.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Activtrak Review
Bewertet am 22.11.2021
Execllent
Execllent
Vorteile
Activtrak helps to make sure our employees are productive during work hours
Nachteile
Sometime is can be a little difficult to generate reports
- Branche: Anwaltskanzlei
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The paid service is worth every penny, and the free trial saved me thousands of dollars
Bewertet am 28.6.2017
Increased employee productivity and decreased employee turnover. Our employees know we monitor...
Increased employee productivity and decreased employee turnover. Our employees know we monitor their workstations, so they behave and don't misuse our IT resources. That's one less reason to fire them.
Vorteile
Easy of installation and use, cloud hosting, and browser access from anywhere in the planet. The price is also reasonable. The free trial saved us thousands of dollars in wasted wages. We suspected that one young law clerk was squandering our time and resources because of his low productivity. Three hours after we started monitoring his workstation (with the free trial) we fired him on the spot. We then implemented ActivTrak firm-wide (with prior announcement) and everyone is being honest on their workstations. Trust but verify.
Nachteile
I wish we could adjust the speed of the screenshot "slide show". It's painfully slow right now. Also, allow us to name the rules. Some of the rules can get convoluted, and two months later we forget what they're supposed to do. Other than those nitpicks, I think this software is brilliant.