ActivTrak Erfahrungen

The live reports and the categorization of the activities. Customizing good/vs bad by industry is important. What might be improper at a bank is 100% fine for my users, and I can program it as such.

Historical records are clunky. It's either NOW or EVERYTHING EVER. Hard to just pick a day and go from there.

The software is easy to configure and setup. This made it quick and simple to roll out to all of our users quickly and efficiently.

You can get a few false positive warnings and the interface in some places is not always intuitive.

There is really are no pros to this software.

I would not recommend ActivTrak to my worst enemy. Good luck trying to cancel it when it does not work for you. I tried cancelling it and they wouldn't so I cancelled the card and now they are trying to send me a bill for a month I was not even using the software. Finally had to turn them over to our legal counsel today.

The recent screen-shots feature gives an employer, an actual view of an employee's
activities. In addition to that, an employer can also see what an employee is doing in real-time.
The alarm feature is also a great way of alerting an employer that an employee is spending
time on unproductive activities. Furthermore, an employer can know what an employee is
spending most of his/her time doing. This can help the employer better allocate tasks as
required to the employee or make some other decision.
It does more than track an employee. It also can do the job of a router or firewall by blocking access to certain websites.

One of the features about rescue time I really like is the weekly digest feature which is
available in ActivTrak.

The single page approach taken makes ActiveTrak easy to use and overall user friendly.

The Color and lack of appealing graphics for the graphs and charts in the administrative panel. The layout and balance between positive(non-white)space and negative(white) space.

I loved the user interface and the ease of learning it. The customer service is good and it's a full-featured system

Its a little on the pricey side, but worth it. you get what you pay for I suppose. It could do with more integrations

Again, it was easy to install and it perfomed to the client standards., We gathered intel on the particular subject an employee he wanted to investigare and he was satisfied with results.

The project was a pilot and it lasted one two weeks, the difficult part was uninstalling the software. It also slowed down the workstation and there were some issues with the installation and some security pop-ups came up. Client was upset and to this day we did not get paid for our work.

Monitoring employee inefficiency and ensuring top quality and productivity. You can get real-time screenshots showing exactly what each user is doing. Even if the computer is offline the program will store all the history and screenshots and make them available as soon as you are back online

Nothing. This software is amazing. The only thing that could be different is if we didn't need to re-install the software for the major updates.

We suggest this product any time our customers need to track employee internet usage.

The time line and screen shot features are very nice to see what an employee is doing through out the day.

The price is a little higher than I would expect

The user can uninstall it if they have admin access. Not really a con but it is good to know this

I like that i can do so much and it is so simple to use and understand. Other programs i was looking into were a little harder to understand and had too much going on. I like simple and straight to the point!

I guess the only thing is that some of the more advanced features i had to play around with as they are not that simple to understand but once i really looked into them i understood how to use them.

It's very easy to stay on top of things like making sure people are doing what they are supposed to. The screenshots are also a good way to check. The admin section is easy to use and understand.

It would be nice to be able to filter out idle time. Then I could check a range of time to see how much work was done, not including idle time.

What we like the most is the fact that we can categorize activities as productive or unproductive, this helps us have a more accurate report when checkin out productivity and keeps us well informed of which users are accesing unproductive websites or applications, also the fact that we can customize the schedule in which the agent keeps track of activities since a lot of our employees are woking from home using their personal devices and they can use them withough worries during their free time.

The installation process can sometimes be difficult as some firewalls and antivirus softwares block the agent from recording any activities, this means that even if the agent is sucessfuly installed we still don't get any records from it on that particular computer, it can be easily solved by adding exceptions to the software but not everyone is comfortable doing so since some are using their personal devices.

The ability to monitor employees’ and their workstations through a single interface is an upgrade in my work area. Time tracking and productivity analysis have helped me greatly in my work and are currently my favorite features out of all the great features of Activtrak. I have tried other software with similar promoted features but it slows the system down, with ActivTrak, the system works well and there seems to be no lag period. It is great.

A live feed of the employees’ screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available.

1. it can save the screenshot to see what exactly the actives are.
2. it can maintain a block website list.

The website block is only working on the main domain, the root website, like www.google.com. It is better to add a sub-website block. For example, we don't want to block google website; but some game under google.com need to be blocked. Now we cannot do that.

Although it's not designed to be an accountability program, I've found the free version to be perfect for my needs. I can download it on up to 3 devices and send weekly emails to any number of people with a detailed report of what websites and programs have been accessed. Clicking on a website/program takes you to a screen with more details, and you can easily navigate to see the screenshots of what exactly the user was doing on the site.

The data limit is only 3 GB for the free version, and you have to delete it all or nothing, you can't keep certain screenshots etc.

This software let our company provide a more secure environment and add our final customers proof of that we have no "strange" vulnerabilities.

You need a lot of time to deploy and and make actualizations on the information you need to have a 100% service up and working.

I liked that it really did track all of my computer usage seamlessly.

I found the way to categorize different applications a too cumbersome on one hand and lacking in sufficient detail on other.
I wanted to use this software to accurately track how much time I spend on each customer so I would have a proven basis for billing. It is not what it is originally meant for, but the billing activity tracking apps available require too much constant involvement and I hoped to get past that by tracking all my activity automatically and categorizing it to actual projects for billing. However, trying to categorize just few days of my computer usage, it was not just feasible idea. For example, I have gmail address for my personal as well as two different customer accounts, but there was no way to categorize them differently (hint - Title in web browser is different, but this cannot be used as basis for automatic categories).

Super easy to get it going. I love the way I can make sure that my staff is being productive. Being a company that works a lot with internet is difficult not to get distracted. By checking the sites that they are visiting and for how long helps themselves realize if they can be more productive and also helps IT managers keep thins safe.

It's user based so it can get a little pricey if you have a lot of them. Free version is very complete but limited for 3 users.

The best thing about this software is its ease of use and learning curve. Activtrak can do almost everything an IT support company can do, but for a fraction of the cost.

There are not many cons to this software. Once you get it installed on the computer it is very easy to use. The only thing I could recommend is an automatic software update on the computers it is installed on instead of having to go to each computer and manually update versions of the software.

That it was available when we needed it. We needed an application that we could use almost right away. Active gave us that option.

Support, I also do not like that we still are unable to do things we wanted to do from the beginning 3 years ago.

I can view what our employees are doing on their computer.

Sometimes have troubles with upgrades, like a computer not upgrading.

The ease of use is the most beneficial thing about ActivTrak.
The way that we can see time-shots of each occurrence/event is exceedingly important.

I think if there was a way to hide the service a little better it could be even better.