CleanCloud

4,7 (189)
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POS-System für chemische Reinigungen und Waschsalons

Gesamtbewertung

4,7 /5
(189)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,5/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,6/5

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189 Bewertungen

Meynard
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Software

Bewertet am 4.11.2021

Great software.

Great software.

Vorteile

The software help me triple my revenue by addding Pickup and delivery.

Nachteile

There was issues but the support team are very helpful with solving the issue.

Nicholas
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Intuitive and always being updated

Bewertet am 19.10.2023

Setup took a little longer than expected because I had to manually go in and set the pictures for...

Setup took a little longer than expected because I had to manually go in and set the pictures for each button. Overall I am very happy with the product, and love how I am getting notified everyday on updates and improvements they are making to the system. Next for me is to start getting the custom app developed for my business. Clean Cloud is helping us to bring our business into the 21st century and stand out against our competitors.

Vorteile

Everything is where it should be. Finding what is needed is possible with just a few clicks. Training employees on this software is also a huge bonus, because the buttons have pictures, and it makes it quick to learn how to do the basics when I have turnover at one of my stores.

Nachteile

To have pickup and stops from my driver to my other stores, I have to set up my stores as a customer. This creates orders like it would for a regular customer. So everyday, I have to go in and delete the orders that were created for the store after my driver picked up the items.

Antwort von CleanCloud

So glad to hear that you're seeing the benefit from CleanCloud Nicholas. Lots more updates planned!

Elham
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Started off great- aftercare is terrible

Bewertet am 14.2.2022

Frustrating support that has cost me on the business side. and in the end it’s the aftercare you...

Frustrating support that has cost me on the business side. and in the end it’s the aftercare you live with everyday.

Vorteile

The simple cloud based interface makes it possible to manage transparently from anywhere.

Nachteile

Support team are just terrible. They are not responsive. They drop the ball on paid deliverables, and they don’t acknowledge and try to fix the shortcomings once they occur. Maintenance on purchased products such as custom apps has been highly problematic. I regret establishing my business trusting their white lAbelled app to be the core of my customer interface

Antwort von CleanCloud

Hi Elham,
We're so sorry to hear this. All support requests sent to [email protected] are responded to within an hour during business hours and we always try to go above and beyond to help. We're sorry we couldn't provide the exact solution you needed, in these rare occasions we do provide available workarounds. Regarding our apps, we must abide with Apple guidelines and cannot speed up their processes nor influence their requirements but will always try to do everything we can to help

Dylan
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Cleancloud POS

Bewertet am 5.3.2024

Vorteile

It is catered to laundromat and dry cleaning operations. It has a unique workflow that makes processing wash,dry,fold and dry cleaning orders easy. We really like the Cleancloud's team support and ability to add features quickly when requested.

Nachteile

The iOS version of the POS app is sometimes clunky and requires a reboot to reflect changes made in the web based version.

Antwort von CleanCloud

Thanks for the review Dylan, we'll pass your positive feeback to the support and tech teams!

Sara
Gesamtbewertung
  • Branche: Textilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Dry Cleaning POS

Bewertet am 21.2.2024

Vorteile

CleanCloud is very user friendly for my employees. I have a wide range of age in my employees and they have all adapted well to using CleanCloud. I also love that I can pull up the program at home to address issues or send invoices.

Nachteile

We have some confusion with our specific laundromat getting messages from a different laundromat a few states away. I've sent a support message but the bugs haven't quite been worked out yet.

Antwort von CleanCloud

Great to hear your staff are getting on well with the software. Hope support have solved that issue for you now.

Costa
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Cosmopolitan review

Bewertet am 20.2.2024

Vorteile

App and everything that comes with it,
Driver app

Nachteile

Customer support
Takes to long resolve issues
Lots waisted time

Antwort von CleanCloud

Thanks for the review Costa. I'll pass on the feedback re: Support. It might also be worth checking out our Facebook Community pages to see if your question has been raised there previously. https://www.facebook.com/groups/151508350110336/

Kirk
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Cleancloud POS

Bewertet am 21.2.2024

Vorteile

Cleancloud is cloud based and this is very important feature for the business.

Nachteile

Cleancloud provide the required services that we need for the business, so the business doesn’t have cons for this cloud based POS software.

Howard
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Four years of satisfaction

Bewertet am 23.2.2024

Vorteile

Customized setup and ease of use. Administrative oversight

Nachteile

Needs to separate dry cleaning and laundromats

Antwort von CleanCloud

Great to hear, thank you for the feedback Howard!

Julie
Gesamtbewertung
  • Branche: Textilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Exceptional

Bewertet am 5.3.2024

Vorteile

Very user friendly. Easy to add products,

Nachteile

I have no issues at all with Clean Cloud

Antwort von CleanCloud

Thanks for the feedback Julie, that's great to hear!

Lori
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Cloudy cloud

Bewertet am 20.2.2024

Vorteile

Set up service was a great help. Connected easily.

Nachteile

When you want to look up an invoice, you have to hand type it in otherwise it goes into Cleaning

Leonard
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Excellent Product for Laundromats

Bewertet am 5.3.2024

Been very pleased with the product, once I got used to the features. There is a slight learning...

Been very pleased with the product, once I got used to the features. There is a slight learning curve, but the support team is very good in guiding the user to get the best out of the product.

Vorteile

Good customer service.
Product easy to learn.
Pricing is competitive

Nachteile

Integration with Doordash
Would like to have a better forum where current Cleancloud users can share their knowledge and tips with each other.

Antwort von CleanCloud

Great to hear Leonard! Have you tried the CleanCloud Facebook Community as a place to share Doordash knowledge and tips? Lots of conversation going on over there.

A.B.
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Clean Cloud

Bewertet am 6.3.2024

Very positive. I've been happy with CC.

Very positive. I've been happy with CC.

Vorteile

I love the updates they keep rolling out. Their customer service has continued to improve! They have been doing a great job with helping with any issues. Receptive and professional. Adding some great features. They're improving ease of use, although it is pretty straightforward.

Nachteile

Some features are a little clunky. But technology, eh? Nothing is perfect.

Antwort von CleanCloud

Thanks for the feedback, so pleased to hear you're getting on so well with the software

Amit
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Clean Cloud POS Review for Laundromat

Bewertet am 20.2.2024

Vorteile

Easy to use, and it can be installed on any devices, along with remote management as well.

Nachteile

Doordash feature, as it has not yet turned any sales.

Antwort von CleanCloud

Thanks Amit. Have you looked at our Facebook Community pages? We've got customers there using Doordash and I'm sure they'd be happy to share their learnings and offer some advice https://www.facebook.com/groups/151508350110336/

SAYYED
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best complete software package in market

Bewertet am 29.9.2020

Its good so far.

Its good so far.

Vorteile

First of all is cloud based, Web, costomer app, driver app all you need for today's industry is all integrated. need little more work on reporting and payment integration.

Nachteile

Reporting needs to be precise in means of tax calculation and the rest of the reporting could be much better, payment integration need more work,

Anne
Gesamtbewertung
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Built for shops. OK for collection and delivery but not great for new web customers

Bewertet am 20.2.2024

Great for an existing established business and for shops. Difficult to grow a delivery and...

Great for an existing established business and for shops. Difficult to grow a delivery and collection only business via web traffic because customers are put off by having to log in.

Vorteile

Automation of payment collection and delivery route delineation

Nachteile

New customers have to create and account and / or log in before being able to see prices so this puts off a lot of new customers

Antwort von CleanCloud

Hi Anne, thanks for the feedback. Just clarifying, do you mean on the app the customer has to log in to see pricing? Not on your website?

Donnalee
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Laundry Software that's got me in a spin!

Bewertet am 28.11.2018

Like any decent software you'd expect it to transform your working practices but my oh my we could...

Like any decent software you'd expect it to transform your working practices but my oh my we could not live without Cleancloud. We found the software by chance and since the day we got involved with the lovely crew at Cleancloud we have not looked back. Nothing is too much trouble.

Love their pragmatic problem solving attitude when we have spoken to them about various proprietary requests that they have always managed to handle.

The software does everything I could possibly need and more and my staff find it simple enough to use. Its elegant will cater for all my needs as my business grows

LOVE LOVE LOVe

Vorteile

Clean and intuitive
Comprehensive
Well priced
Patient and helpful support team
Logical

Nachteile

Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.

Daren
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Soap and Bubble Wash House love CleanCloud

Bewertet am 24.10.2016

The CleanCloud system has been a massive boost for our business .. implemented the system early...

The CleanCloud system has been a massive boost for our business .. implemented the system early this year (2016) and it has underpinned our business growth and development...

Our staff love it, the clients can see we are far more professional and from a business management perspective I can track the results as they happen ...

We have been able to use the data to develop our strategies & go forward direction

Customer service is great & we have worked closely on developing specific solutions for our business ...

Would highly recommend David and the CleanCloud team (Simon, Peter & crew)

Many thanks

Vorteile

Adaptability that allows us to customise for our specific needs

Nachteile

Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently

The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...

Lydia
Gesamtbewertung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I'm Impressed!!

Bewertet am 30.8.2016

I have been looking at software for over 3 years that would accommodate most of my needs; easy to...

I have been looking at software for over 3 years that would accommodate most of my needs; easy to use, value for my money & customer support. Honestly, my husband was using a DOS system for over 20 years in which worked perfectly fine but definetly needed updateing. Believe it or not I have gone to all sorts of dry cleaning convention and found CleanCloud on my twitter feed one day. So I decided to research the software, do the trial and even go as far as paying for it to be able to test the product. Why you ask? Well after doing research for 3 years I found that an investment of $500 to test run their product was a lot cheaper than spending $25,000 for other software. I am SO impressed with their customer service; nothing imperfect bt I am in USA and they attend to me immediately and without hesitation. Go for it and get the software-believe it will be worth your time and money!!! I highly recommend it.

Vorteile

You can use your exisiting hardware, the customer service is fantastic (Simon & Peter are excellent), I have found nothing that is as innovated and cost effective. Although the look is very plain, I love it because most dry cleaning programs have to many images and can be confusing for our staff.

Nachteile

My only con is that it doesn't intergrate with Inuit Quickbooks; which is the accounting software I use.

Fernando
Gesamtbewertung
  • Branche: Textilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

A disappointing product and experience

Bewertet am 21.10.2020

Overall, the product looks good on the surface but does poorly when put to use for its barcode and...

Overall, the product looks good on the surface but does poorly when put to use for its barcode and garment management features.

Vorteile

The system has a great way of managing and creating items and orders manually.

Nachteile

There were a lot of issues with the way the system keeps track of orders and items by barcode. There were bugs that had been reported to support but they treated some them as 'feature requests' even though they're critical to prevent human errors or make the system less difficult to use.

Antonio
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Cleancloud is the best Partner to work with in Software Solutions

Bewertet am 21.4.2020

Benefits: Organization; Capacity to update constantly the software; Problems: I would like to have...

Benefits: Organization; Capacity to update constantly the software; Problems: I would like to have some features that are not posible to implement taking in considerations the issues of my business; Lack of support in other languages;

Vorteile

1. Capacity to update the system all the time; 2. Easy process; 3. Webminars to help;

Nachteile

The fact I cannot adapt/adjust everything to the way my business is built on.

Kelley
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

It's a great program! I love it being online and I can log into it from anywhere and check...

Bewertet am 12.6.2017

I love the part that it text my customers when their order is ready to be picked up!

I love the part that it text my customers when their order is ready to be picked up!

Vorteile

I like it the most because I can teach my employees really quickly how to use it! It's user friendly!! I love how they link my stores together and I can log into one of them and see them all!!

Antwort von CleanCloud

Thanks Kelley for the kind review.

Just one thing, we also support EVO Payments in the US as well as Stripe.

Carlos
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best for less

Bewertet am 7.10.2021

A lot of improvement with customer information and faster attending time, just what every customer...

A lot of improvement with customer information and faster attending time, just what every customer looks for.

Vorteile

Quick ordering for customers, friendly use and accurate reports. Just Great!

Nachteile

When consulting the metrics overview, I had to refresh the page and start over, This happens after 3 minutes of non use.

Agshin
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Quick, Easy, Best customer and Company otiented soft

Bewertet am 30.4.2022

Economy of Time

Economy of Time

Vorteile

Little bit expensive when you have more than 10 stores but it is ok for now

Nachteile

Price is too expensive for us and are looking for another one similar but cheaper:)))

Kerry
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Clean cloud Review

Bewertet am 30.7.2022

We have solved our point of sale issues by using clean cloud, and the pick up and delivery option...

We have solved our point of sale issues by using clean cloud, and the pick up and delivery option is brilliant addition to our business.

Vorteile

The software is intuitive and has all the features that we need to take our business to the next level. We were able to grow our business because of the inbuilt features like the pick up and delivery service. We were able to keep track of our work in and out

Nachteile

we would have liked to have the accounting and billing option working properly. Xero doesn't link up properly as the invoices don't match up information correctly.

Biljana
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great software and excellent customer support

Bewertet am 23.2.2017

I needed a software for my dry cleaning & laundry, which operates with 3 business models: we have...

I needed a software for my dry cleaning & laundry, which operates with 3 business models: we have counters, but now starting lockers and routes, too. The guys from the CleanCloud first helped me with the translation to Serbian and then made all the necessary changes to make the software applicable for counter, route and lockers customers. I mean they literally do whatever I need within minutes. And there were quite a lot changes that I needed to do in order to make it work.
The software is very intuitive, easy to use and meets all our needs. Since I love to analyze business KPI, it gives me all the necessary data I need. And the best thing is that the guys who own it are constantly improving it, adding new and very helpful features.
I would really like to recommend the software AND the team behind. :)

Vorteile

Intuitive, easy to use, informative reports, tailor-made for all our needs. Adaptable for all business models (counter, route, lockers). The developers are constantly improving it and adding new features.
Magnificent customer support.

Nachteile

It doesn't support our special letters (like , , ) on the receipts.