Tripleseat

4,7 (521)
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Vertriebs- und Eventmanagement für Hotels, Restaurants und Veranstaltungsorte

Gesamtbewertung

4,7 /5
(521)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,5/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,7/5

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521 Bewertungen

Laura
Laura
Gesamtbewertung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best event planning software on the market

Bewertet am 18.10.2017

Everything from being more organized, more efficient, client management, lead management to cost...

Everything from being more organized, more efficient, client management, lead management to cost and financial analysis.

Vorteile

What is not to love? It has every feature and function that I need to keep me organized. We have over 200 weddings and events per year in a multi-million dollar waterfront restaurant, and Tripleseat is basically my right arm. I use it for everything from its calendar, creating BEOs and contracts for the clients, food and beverage cost management, etc. I also have demo'd similar products and have chosen to stay with Tripleseat because they have everything I need, and even things I didn't know I needed!

Nachteile

There really aren't any cons to list here - anytime I have needed something, I just talk to their customer service team and they explain where it is, or add it for me. For instance, I wanted better reporting on lead sources and where the business was coming from, and they added a custom report for me the next day!

Terry
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Product

Bewertet am 1.11.2024

Very good help desk is good I will say in the past year the not having the live chat is not as...

Very good help desk is good I will say in the past year the not having the live chat is not as much fun.

Vorteile

SO easy to use for multiple locations on a property. We use it for events, reservations notes on the day.

Nachteile

The change you just made on Menus very hard to add menus now.

Bridget
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

We really wanted this to work...

Bewertet am 9.1.2018

I don't recommend this product if you're a large company or if you do any business at off-site...

I don't recommend this product if you're a large company or if you do any business at off-site venues.

Vorteile

Our clients love how professional Gather looks. We get a lot of compliments, from clients, on how easy it is to use.

Nachteile

Unfortunately there are just so many issues... We're an off site catering company and it appears that this product is more of an "in-house" program for on site/private dining... They knew this when they sold us the program and should have realized they were not for us...

Most important was the fact that our invoices weren't adding up correctly; had we not manually added them up we would be out of thousands of dollars. There is no where for our clients to confirm their contact info (phone, address), not efficient when booking a high volume of events. The zip codes for our clients, on the BEOs, default to our zip code; so we have to go in and manually write the client's zip code on every BEO so that our delivery drivers don't get lost.... We've spoken to them several times and yet no one can seem to correct a zip code. There is no way to enlarge the font, when doing several events it's hard for kitchen staff to see the menus.

The support team is very polite but can't ever really answer a question. They respond with "we'll mention this at our next meeting"...

Elizabeth
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very happy with TS

Bewertet am 7.11.2024

Very easy to use, linked features are very helpful. Client accessibility is key. Much better...

Very easy to use, linked features are very helpful. Client accessibility is key. Much better product than Salesforce or Caterease.

Vorteile

Convenience and that it is compatible with Outlook and Open Table.

Nachteile

Email threads should read newest to oldest.
All emails are blind copies so clients cannot see who else is CC'd

Carrie
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

GREAT CUSTOMER SERVICE

Bewertet am 7.11.2024

So far since I have been using Tripleseat, the customer service given to our team has been so...

So far since I have been using Tripleseat, the customer service given to our team has been so lovely.

Vorteile

The east of writing contracts and completing bookings all in one place.

Nachteile

Wish the fees for credit card processing were lower.

Jaime
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Tripleseat User

Bewertet am 11.11.2024

Overall, I enjoy using Tripleseat. The program helps me to be successful.

Overall, I enjoy using Tripleseat. The program helps me to be successful.

Vorteile

Tripleseat is very user friendly. I like how it keeps all discussions and documents in one central location

Nachteile

It used to be very easy and timely to talk with a person if there was a question. Now it can take multiple days and it's only done by email.

Shaye
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Tripleseat will improve your productivity!

Bewertet am 8.11.2024

Tripleseat has been a great addition to our booking process at the venue. They've made it easy for...

Tripleseat has been a great addition to our booking process at the venue. They've made it easy for us as a business and more simple for our clients.

Vorteile

They make the booking process easy and tracking leads simple. Being able to store templates, create task deadlines and automated discussions have been a huge time-saver for our small business.

Nachteile

There are a few integrations that could be more dialed in, but they seem to come out with new helpful integrations all of the time.

Tadas
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Tripleseat review

Bewertet am 5.11.2024

Vorteile

You can set up menus and prepare offer to the clients in few minutes.

Nachteile

Sometimes send it emails, get lost in guest email.

Elise
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

A good fit for breweries

Bewertet am 11.7.2023

I could not do my job without Tripleseat. The amount of time I save by communicating with clients...

I could not do my job without Tripleseat. The amount of time I save by communicating with clients through the software and using it to build BEOs for internal communication is the only way I can manage the volume of business I do on my own.

Vorteile

As an event team of one, I find Tripleseat to be comprehensive and easy to use. Tripleseat is absolutely critical to my success and efficiency as an event manager. The lead, event, and calendar features are all functions I use countless times a day. I love the ability to import email response templates and BEO templates. Customer service is super friendly and fast.

Nachteile

Tripleseat has some weird quirks that I feel like should be easy to fix when suggested. There is a lag time when entering a new client who you'd like to add to an account which really slows down my work flow to have to wait for. You can only have one client on a lead, so if you are communicating with a couple or both parents of the groom, you can only communicate with one email address. It is hard for clients to tell who is on the thread. I would say the email function is one of the weakest. There have been other feature upgrades that seem like common sense/basic requests to me that Tripleseat has not been able to accomodate.

Julia
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

The Best There Is!

Bewertet am 21.10.2024

Love that it's digital and paper free. You can see the status of calendar at a glance with what is...

Love that it's digital and paper free. You can see the status of calendar at a glance with what is pending (and in what stage) and what is confirmed. Training the team took a little while and the internal resources for that are not as available as I would like.

Vorteile

Very customizable to set up different locations with varying offering and price points. Sending payment links and invoicing to clients is seemless. Guest and internal communication with calendars makes it easy to stay organized.

Nachteile

A bit expensive and cuts into margins. I wish it would integrate with TOAST POS directly.

Courtney
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Catering Booking Software

Bewertet am 12.11.2019

Always great. The customer service if I ever have a question or issue that needs sorting is quick...

Always great. The customer service if I ever have a question or issue that needs sorting is quick and helpful. I use this software daily and I love using it. It makes my job and my day more efficient.

Vorteile

Ease of use. I can easily train other employees quickly on how to book orders. I love the customization and ease of adding new menu items. The reporting is excellent for keeping track of sales and other marking tools.

Nachteile

I wish that it had the ability to auto populate a packing slip for the kitchen. I.e. when fajitas are ordered for 10, it would populate on the kitchen sheet the exact amount of food by oz or quarts the kitchen would need to prepare.

In Betracht gezogene Alternativen

Caterease

Gründe für den Wechsel zu Tripleseat

When we met with the sales representative, we felt like it was the perfect fit for our small company. It had everything we needed to book, keep track of sales and scheduling for in the restaurant as well as our off site catering, and the tools to easily communicate easily with customers.
Christa
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Booking Software for events and GRC!

Bewertet am 18.7.2023

Overall we love Tripleseat. We know that not ever software is perfect. Our representatives are...

Overall we love Tripleseat. We know that not ever software is perfect. Our representatives are great -they are super responsive and great to work with! Best customer service out of all the different software platforms we work with in our company.

Vorteile

We love the event order and pick list process. It makes it easy to create.

Nachteile

The feature we wish the beo /event merge to share with clients was a more seamless process. There are too many steps to create a pdf that assembles all events in date order for the client to be able to review. We know there are work arounds, but it is to many steps and the downloading process should be accessible from a drop down vs going into you inbox to click on a link to then download. We also experience glitches with TS taking with SNT not talking to each other. They happen often and area also corrected quicly.

Vanessa
Gesamtbewertung
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great customer service

Bewertet am 6.6.2024

Vorteile

You actually get to speak to real people when it comes to setting up, onboarding, and support.

Nachteile

I with the UI was a bit more functional like competitors sites.

Amanda
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Honest 3Seat Review from a daily user!

Bewertet am 11.7.2023

The Tripleseat team is amazing and the product is great and easy to use once you understand the...

The Tripleseat team is amazing and the product is great and easy to use once you understand the system!

Vorteile

Streamlines all data very well and super organized! Great features for the everyday user.

Nachteile

The transition to the software was a lot and could be difficult/ time consuming to set up. Also would love an app and more flexibility in the layout of documents.

Devin
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great System!

Bewertet am 20.7.2023

Vorteile

The ease of booking events is awesome! Especially since we are a property that houses private and social events. Easy access to documents for the client and love that we can have all discussions with clients and staff organized under one event.

Nachteile

We need an app that works for smartphones.

Lauren
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

tripleseat review

Bewertet am 11.7.2023

Great! Wonderful customer service!

Great! Wonderful customer service!

Vorteile

Extremely easy to manage when you have multiple properties.

Nachteile

Some features like tasks could be improved.

Janice
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

User-friendly but lacks data!

Bewertet am 13.1.2023

It was great! Their customer service was speedy. However we had to transfer to another platform...

It was great! Their customer service was speedy. However we had to transfer to another platform because it was more catered to the type of service we provide. Although, I did like that we could send the link to our artists/talent and they pretty much see their calendar. By far, the easiest booking platform we have used

Vorteile

Tripleseat is web-based, so you can access it on your browser. Its easy, like navigating Facebook, very straightforward

Nachteile

It's mostly catered to restaurants so we had to change some languages in there to cater to event management

Shelley
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Tripleseat

Bewertet am 15.10.2020

When I first started working with Tripleseat 7 years ago, I did not fall immediately in love....

When I first started working with Tripleseat 7 years ago, I did not fall immediately in love. However, as I continued to work with this software, the designers continually updated the programming and added features requested by their users. What started out as serviceable has become a truly amazing tool for planning and organizing events. With every new feature, there is a video released explaining how the feature works. The designers have created an entire online tutorial for the product, which greatly facilitates in the teaching of new users. My clients love the event overview portal! I show this tool to them as we begin planning an event and suggest that they bookmark it on their browsers so that they don't have to search through their entire email inboxes to find a conversation. Lastly, the customer service is amazing. Very fast chat replies and easy fixes. Tripleseat has a fan for life in me!

Vorteile

Continuous growth, integration with other software, able to be customized on many levels, great client interface for ease of planning, live document updating

Nachteile

High learning curve, some internal programming can be clunky, not enough freedom for customizing, email drafts are not saved, when using Seven Rooms, it would be fantastic if events were automatically populated into the reservations system

Jessica
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Tripleseat For Event Planning

Bewertet am 28.11.2021

Vorteile

In the events industry a good system to track your event schedule, event menus, special needs, requests, pricing and payment is extremely important. Tripleseat makes this a breeze and is all in one place. This program is easy to use, easy to learn for someone who has never used a program like this before and is perfect for businesses with multiple locations, rooms or event spaces. This has greatly improved our internal communication by having everything in one location.

Nachteile

The only issue I have come across with this software so far is that it can be difficult to make edits to menus that were initially set up without the help of a support tech.

Dan
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Excellent Software with a Few Frustrating Quirks

Bewertet am 17.4.2019

It has been an overall success at easily keeping our client focused. Instead of using many...

It has been an overall success at easily keeping our client focused. Instead of using many different software apps, booking, payment etc, it creates a single portal and eliminates many questions we were faced with prior to implementing. Sales tracking and other features are simple without the hassle of Salesforce integration.

Vorteile

The Event Portal feature. Each event having its own specialized url that allows the client to see everything in a very organized fashion makes the process of converting a quote to a sale much easier. The integration of credit card processing (we used Stripe) keeps the client from using other options (like Square) that would force them away from the portal.

Nachteile

Trying to keep you locked into their email ecosystem. The email integration is terrible. I wish they would support a Gmail integration. If I want to get my client to approve a proposal - they have to be emailed through their own email system that is not as user friendly and completely breaks the cohesiveness and intent of the software when I have two different email chains happening (which the client flips between without realizing). Make the event approval option available without having to email them please.

In addition, they will charge you for leads from Yelp, even if they don't book! It is a very shady practice that needs to stop. Focus on good software, not making money off lead conversions from third party lead sites please.

Kesha
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Event Software

Bewertet am 29.4.2022

EXCELLENT. Has been a great tool for all of the events we host as well as a wonderful place to...

EXCELLENT. Has been a great tool for all of the events we host as well as a wonderful place to store leads and potential client information.

Vorteile

Easy to use and easy to train a new hire on using. All information can be captured in an account allowing for less office clutter and being able to access on any device has been a huge timesaver!

Nachteile

It is a tad difficult to update pricing as you do have to go line by line BUT this would be with anything out there. Once you know where to go it is much easier.

Melissa
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Overall Great!

Bewertet am 30.7.2019

Keeping organized with Gather is a breeze!

Keeping organized with Gather is a breeze!

Vorteile

The ease of Gather is truly amazing! The report functions I use daily to see overall growth and what needs to be improved on. The calendar is able to be viewed on the app along with a desktop as well as edited on the go from a cell phone. All documents are easy to read for sales coordinators, chefs, as well as servers. Creating events is easy and tracking channels for marketing is a great way to keep updated on marketing campaigns. Also staying organized through Gather is great by creating tasks, not only for yourself, but interns or other sales coordinators. The messaging system is great for communication with other team members.

Nachteile

I would love to see the sales coordinator on the pop up portion of the calendar. Also, the messages changed into a drop down, however, when you are trying to scroll for some thing, clicking on every single individual message is time consuming and everything should be about saving time. The app is only for viewing and not able to do any editing, which does not save time. Sometimes there is slowness or some glitches, such as Gather cancelling the event or duplicating the event when creating.

Christina
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Daily Life

Bewertet am 22.9.2020

Overall it was not hard to learn for such a critical tool we use to plan multiple events.

Overall it was not hard to learn for such a critical tool we use to plan multiple events.

Vorteile

It is easily accessible and great if we need to work from home. Leads are captured for us to respond and sorted accordingly. The calendar for event planning is critical for us to see and use to rent our event spaces.

Nachteile

I would love if there was an app for it on the phone instead of having to go on a site. When multiple members are booking potential leads, If there was a way to block spaces better besides using the hold mark on the calendar as that does not guarantee a proper blockage sometimes (for example if it can note the space is currently being blocked as multiple users are trying to block the space at the same time that would be great) Also putting potential events on our calendar does require multiple steps with a lot of info -if this could be more compact, that would save time in booking during high demand.

James
James
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Tripleseat is a software you NEED!

Bewertet am 21.5.2019

Tripleseat has completely transformed the way I do business. Moving from paper quotes and contracts...

Tripleseat has completely transformed the way I do business. Moving from paper quotes and contracts to having an actual system like a corporation to manage my customers. It’s night and day the amount of information I know about my customers now and as the owner, I like that I can see where each customer is in the sales funnel. It’s made our company paperless and so much more organized. In the end, our customers trust us more because we never miss a detail and my employees save time because they aren’t endlessly chasing down information.

Vorteile

Very easy to learn and setup due to the onboarding team and account representative.

Nachteile

It’s hard to find something I don’t like about tripleseat. I guess my only complaint would be there’s no mobile app, just a mobile website. So you have to sign in each time on mobile. It’s really not a bother, but if you are forcing me to say something negative, that’s all I can think of!

Chrissy
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

One Stop Shop

Bewertet am 21.5.2019

I have not yet found something that I would like to use more than TripleSeat and I think it's well...

I have not yet found something that I would like to use more than TripleSeat and I think it's well on it's way to being the BEST bang for your buck!

Vorteile

I love using TripleSeat for my business! Coming from a place of having to create separate documents for each piece of my event (BEO's, Proposals, Menus, Invoices, etc), it has not only streamlined my time, but also has prevented clerical errors moving from one document to another.

Nachteile

I think the more difficult parts of the software include the lack of customization, ie:
--colors that are used when the TripleSeat staff first load everything are not available when you try to customize
--it takes a million clicks to successfully get to where you want to go (to close an event, to confirm a payment)
--when I update a BEO, I have to manually save the OLD document and upload it into the system rather than it saving the old documents for me to reference
--when I add another document to an event, it changes the deposit that is due to be double what it should be