RotaCloud Erfahrungen
RotaCloud
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251 Bewertungen
- Branche: Tierarzt
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Rota Cloud admin user review
Bewertet am 28.12.2018
Positive, has helped these businesses manage rota's and staff working across multiple locations...
Positive, has helped these businesses manage rota's and staff working across multiple locations with variable hours, cloud-based platform is better as staff can access the rota at any time, from any internet enabled device
Vorteile
Easy to manage variable hours employee rota patterns
Simple absence recording tool for holidays, sick, etc
Holds personal data securely and safely on a cloud based platform, so mobile employees can access on any internet device, e.g. phone, I-pad, laptop, etc
Nachteile
Sometimes a bit sticky when entering rota's drop's down to wrong employee after click
Not easily customised but this is common with any SAAS cloud based platform
Not going to replace a fully integrated HR system to hold other records, e.g. appraisals etc
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
You will wonder how you lived without it.
Bewertet am 2.2.2024
I love Rotacloud, it is the best business decision I made and both myself and all my staff love...
I love Rotacloud, it is the best business decision I made and both myself and all my staff love using it.
For me, the owner, being able to see actual time worked, length of breaks, sickness time all in one place has been and it has made holiday request controlled and organised.
The staff life the fact they can check their rota anytime, anywhere. The can request holidays, view holiday availability, add notes to requests and have a record.
Vorteile
Rotacloud is very easy to use for a non tec person like myself. The online customer support is great and tips and advice on how to set up. You can navigate the system, amend and update without interrupting your final reports.
And for me the ease of final wage reports has reduced hours of painstaking worked for me at the end of every month
Nachteile
The only thing I would like is to be able to add my own selections in the drop down menu- Holidays/sickness etc as some book out time is specific or important for my business so would be bespoke to me.
But that is literally the only thing I can think of.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
After using this product for many years
Bewertet am 11.4.2021
overall the experience is good. I have been a customer for many years
overall the experience is good. I have been a customer for many years
Vorteile
All staff details are in one place. staff are emailed rotas which makes it easier. Holiday requesting is also useful
Nachteile
Some of the other features are a bit clumsy to use. for example the uploading of recruitment documents. The budgeting add-on is confusing to use and not very clear to view. Maybe colouring certain blocks would help
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
I love most features
Bewertet am 15.6.2024
very good and if you sort the Documents to allow me put into specific files it would be perfect.
very good and if you sort the Documents to allow me put into specific files it would be perfect.
Vorteile
Rota, Notifications, payroll everything but documents
Nachteile
Document filing for Staff is useless as no logic
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
After a year of use
Bewertet am 23.4.2024
Vorteile
Rotacloud was very simple to set up and very easy to use. Its intuitive and the layout is functional. There are video guidelines to help the set up, and the online support is mostly very quick.
Employee online documents are great for storing HR related material and there are options for the employee to sign, so you have proof that they have read the document.
Lots of reports on costs, employee lateness and sickness, etc.
Shifts are easy to set up and copy.
Nachteile
Changing pay rates half way through a pay period cannot be done, but this is a mild niggle.
A shift week can be copied with ease, but one shift can be copied but not with ease, its a hold the mouse button down and move function. Would be good to have a drop down calendar to enable a single shift to be copied with ease.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent System
Bewertet am 7.12.2023
Vorteile
Excellent system, easy and intuitive to set up and manage. Managers love it, staff love it - 24/7 access to rotas & for submitting vacation requests, live updates straight to their phones - and we love it for it's ability to have timed clock-in/out, attendance records, etc for HR management. Saved us so much time and stress, and well worth the investment. Fingers crossed - also not a single glitch since we started using it, c/w 99% of all the other apps, software, systems we use in the business.
Nachteile
Please add 'Sick Leave' and 'Unpaid Leave' as options in the Edit Shift pop-up on the rotas page!
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Perfect for hospitality!!
Bewertet am 30.10.2023
overall perfect i even recommended it to our sister hotel rushton hall and they have the plan and...
overall perfect i even recommended it to our sister hotel rushton hall and they have the plan and already in process of starting it up.
Vorteile
holiday requests/ leave.
doing the rotas in general.
Nachteile
if rotacloud also had a finger print system that could link straight up with the cloud based rota would make it a complete system to use and make payroll huge, i do not like the clock in and out on mobile devices because sometime staff can get away with alot of things.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
My experience of Rota Cloud
Bewertet am 6.11.2023
Absolutely brilliant!!! Staff who are not very technical on apps can use with ease
Absolutely brilliant!!! Staff who are not very technical on apps can use with ease
Vorteile
Everything!! I could not imagine being without this system it’s easy to use, is great time management it’s cost effective
Nachteile
No cons. I would highly recommend this system
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I love RotaCloud!
Bewertet am 9.2.2024
Really, really good - so glad we chose RotaCloud instead of other products we were considering
Really, really good - so glad we chose RotaCloud instead of other products we were considering
Vorteile
It's so easy to use and has so many features and benefits. The support staff are fantastic too, always super helpful and very quick to respond to questions or queries. The online library of help articles and videos is great too.
Nachteile
Can take a while to get to grips with as it can do so much, but that's more a personal issue than a RotaCloud one
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent product
Bewertet am 1.3.2024
Vorteile
Overall an excellent product. As with any software, there's the odd thing that I would like a bit differently, but overall it's good and I would choose it again. Customer service is also brilliant - quick and responsive.
Nachteile
Slightly pricey, but not so much that I would refuse it
- Branche: Sport
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Overall fantastic software!
Bewertet am 29.5.2020
Fantastic, as mentioned fantastic value for money and gets the job done! Some fantastic features...
Fantastic, as mentioned fantastic value for money and gets the job done! Some fantastic features and also the customer support service is world class.
Vorteile
My main pro about this software is that it is fairly straight forward to use and has lots of great features including the capacity to clock in and out, put in leave requests and generally build and manage rotes. And it is exceptionally good value for money.
Nachteile
I don't really have any issues only suggests of what should be added. As the business owner, manager of my company and also an employee elsewhere that uses another software similar to this there are a few features that could massively improve rotacloud. I have listed my suggestions below;
- Messaging capacity - team should be able to message each other, their department, managers etc.
- Leave feature isn't as straight forward as could be. - Team should be able to just put a days request off in and select the actual times they are requesting off whether it be 10am-5pm (college, uni) or all day as currently all leaves go on like booking in a holiday.
- PLEASE ADD A DAILY LABOUR CARD REPORT!!! - this should include two sections am and pm that shows you who is on what shift, what department and any open shifts. - I am desperate for this feature as I currently create on myself so I can easily look in front of me as to who is working when. This report should also show each team members weekly hours, overtime highlighted in red, and a summary of the daily labour costs. - LOOK at Hot Schedules as their daily labour report is fantastic.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Rota Cloud for Heath Care Sector
Bewertet am 23.5.2023
Very good. Customer service is great but as we grow we would like weekend support as well. we are a...
Very good. Customer service is great but as we grow we would like weekend support as well. we are a 24/7 operation
Vorteile
Ease of implementation and ease of use. Very Very easy to use
Nachteile
Some areas are being developed. Would like to be able to put staff changes on in advance so they come into action on the specified date. At present have to sent a reminder in my calendar.Not able to control who picks up available shifts - so don't use this function. We have to consider skill mix in our rotas.We would like a HR option as well but cost is a factor - we are a charity.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Rota's made simple
Bewertet am 4.12.2018
We have been using rota cloud for a few years now, and it has really helped our business become...
We have been using rota cloud for a few years now, and it has really helped our business become organised with staff rotas and has been a very easy and straight forward transition from excel spreadsheets to rota cloud. Customer service is excellent. Easy for managers and employees to use! Building a rota is so simple and time efficient.
Vorteile
Rota cloud is a really easy to use and straight forward app. When ever support is needed to make changes on rota cloud, the Q&A and help tool often has all the answers your looking for, however for those times where the query is more complex, the live chat service is very useful, and the team at rota cloud give very speedy responses and resolve any problems almost instantly! Excellent customer service
Nachteile
I have had a few problems in the past with rotacloud syncing correctly with peopleHR and the process to link the two correctly can be a little confusing if information isn't coming across from peopleHR. The reporting of employees is a basic overview and would be nice to see some more straight forward in depth reports
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The best thing since sliced bread!
Bewertet am 8.11.2021
It is hands down the BEST thing we have ever decided to do, when you run a service that needs...
It is hands down the BEST thing we have ever decided to do, when you run a service that needs operational staff 'on the floor' you need to be able to get your rotas out to staff in the most efficient way possible and rotacloud delivers this, we manage the teams annual leave and subsequent cover shifts and also monitoring spending on casual/part time staff.
Vorteile
The ease of creating a rota and publishing new shifts for cover.
Nachteile
So far I have not come across any cons with using this product.
- Branche: Tierarzt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent Product
Bewertet am 18.6.2023
Great - staff starts and finishes, holiday accrual - vital. Ease of use. Just a really great...
Great - staff starts and finishes, holiday accrual - vital. Ease of use. Just a really great product.
Vorteile
UK based- rapid response to queries. Very user friendly - extremely reliable. Employees can use it easily. Easy administrative function. Multiple sites and roles and staff can be managed.
Nachteile
Staff have to use 'Other Leave' for appt requests or shift swaps. Maybe a different tile? Not sure what. 'Request' - don't know
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Invaluable tool for flexible rotas
Bewertet am 30.3.2019
RotaCloud have been great to deal with. They have great documentation, and on the rare occasion we...
RotaCloud have been great to deal with. They have great documentation, and on the rare occasion we have needed support, it has been brilliant; fast and effective.
Vorteile
With a mix of full time, part time and seasonal staff working across 3 locations, preparing rotas was a nightmare. Rota Cloud makes this so much easier, faster and more accurate. It is incredibly flexible and easy to use and we can prepare in minutes, making sure the rotas are fair to staff, take account of holidays and other working restrictions, and monitor our labour costs as we do so.
Nachteile
There are some additionas we know are on the product road map we would like to see sooner, especially a daily hours total on the weekly rotas which would help us check we have the coverage we need, and a lock on current and old rotas to prevent accidental changes. However, there is virtually nothing we don't like about it.
- Branche: Unterhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Works brilliantly for us
Bewertet am 17.1.2022
The whole are incredible supportive, there is a brilliant online chat function. Any problems we've...
The whole are incredible supportive, there is a brilliant online chat function. Any problems we've had they've dealt with so quickly & are friendly with it too. Nothing is too much trouble.
Vorteile
Its really user friendly for both employees & admins. We're a huge fan of being able to add notes to employees shifts, it's handy for keeping staff in the loop. The reports make it easy to monitor the amount of hours staff are doing. For us the best thing is being able to have separate departmental rotas but them being available for other departments to see.
Nachteile
There are a couple of features that you can't access from the app or a webpage on your phone (eg the reports on staff hours) but that's only a really minor thing all works fine from a computer or tablet.
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Does what it says on the tin!
Bewertet am 9.4.2020
Generally - take time to set it up - you will reap the rewards, the first couple of payroll took...
Generally - take time to set it up - you will reap the rewards, the first couple of payroll took time as we had to double check everything - now we're flying! Saves a lot of time, is accurate, and very very easy to use.
Vorteile
I like the control our staff have over their shifts, and hours. I also like that we retain control and have very easy to use functions. Visuals to see daily, weekly etc exactly what your spend is per person, per day etc Excellent reporting, no longer doing things retrospectively when you have a higher wage bill than you can expected!! We are a very busy pub/restaurant staff can swop shifts, even between roles if we allocate this. Very easy to use - worth taking time to set up.
Nachteile
Sometimes it's not 100% clear how to set things up, most of the time it's really easy, but sometimes it's a little thing you have missed, however use the online chat - never failed to help! Really pleasant and helpful, even when some of our staff struggle with new technology - they have all managed easily.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
An excellent scheduling software
Bewertet am 22.9.2023
Vorteile
How easy it makes planning and publishing rotas along with the benefits for staff to be able to track their schedule and book time off.
Nachteile
As a manager I find the timesheet option is less intuitive to use.
In Betracht gezogene Alternativen
PlandayGründe für den Wechsel zu RotaCloud
Ease of use- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent!
Bewertet am 28.11.2018
Vorteile
I love the fact that it is easy to access and everyone can see shifts that need covering, who’s where and also that you can leave notes for the staff on duty at the next shift. Trying to work out best place to record things when there’s a lot of part time shift workers is always a problem and RotaCloud has fixed this! Couldn’t do without it now.
Nachteile
The only downside is having to scroll through weekly to get to the rota a few weeks/months in advance. This is time consuming and hopefully they will develop a drop down calendar soon..? Thank you in advance!
Antwort von Kettle & Keyboard
Hi Rachel, thanks for a wonderful review! You'll be pleased to hear that there already is a drop-down calendar that you can use to jump to dates in the past or future. Just click the dates between the arrows to get it to appear :). James
- Branche: Tierarzt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Really impressed
Bewertet am 15.10.2021
Vorteile
Easy to use and implement. Simple to onboard and demo to users. Quick for administers to learn functions.
Nachteile
The banded pricing can mean if you are just one colleague into the higher pricing category then the price can be less cost effective
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent for our business
Bewertet am 6.11.2020
Vorteile
Works perfectly for all areas of our business. Team love the online cloud based rota and app. Love that all Rota’s for all departments are visable easily and hours calculated. It works well with PeopleHR and pulls through holiday and other areas for absence to manage our business and salary’s well.
Nachteile
None really that I can think of. Software is very easy to use and functionality works at very basic level or if you are wanting to use RotaCloud to maximise all its capabilities (which we certainly don’t) would be very easy too.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great rota system - no more spreadsheets!
Bewertet am 16.7.2019
They are very quick to reply when you have a question and very helpful and friendly - nowadays that...
They are very quick to reply when you have a question and very helpful and friendly - nowadays that is so rare to find with customer service.
Vorteile
I like how it looks and how easy it is to use overall. I also like that it automatically calculates the weekly hours although I would love to have a feature that shows me the daily hour total when I am entering the staff shifts as they change everyday. I also love the reports and the availability/unavailability feature.
Nachteile
As mentioned above, the fact that it does not give me the day total hours, only the weekly ones.
Antwort von Kettle & Keyboard
Hi Debora,
Thanks a lot for your feedback. You'll be pleased to hear that daily hours/cost totals will be landing in your account very soon!
James
- Branche: Tierarzt
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Intuitive with (almost!) all the features we need
Bewertet am 24.1.2022
Vorteile
Very easy to use, scheduling is easy with lots of time-saving tricks. The "open shift" feature is a lifesaver for filling gaps in the rota!
Nachteile
It would be good to be able to limit "open shifts" to certain employees, or allow certain employees access for a set amount of time before the shift becomes available to other people (eg. so employees could pick up open shifts as overtime before locums were able to see them and pick them up at a premium rate).
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Integral to our business
Bewertet am 25.7.2023
Reliable and ease of use. It’s an integral part of our business. Nothing is too much trouble for...
Reliable and ease of use. It’s an integral part of our business. Nothing is too much trouble for customer services.
Vorteile
Ease of use and functionality. Amazing support from customer services
Nachteile
There is nothing I can think of adding to this question.