Rocket.Chat

4,3 (152)
Eine Bewertung schreiben
Open-Source-Teamchat-Kommunikationstool.

Gesamtbewertung

4,3 /5
(152)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,2/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,1/5

82%
haben diese Anwendung empfohlen
Sortieren nach

152 Bewertungen

Alexander
Gesamtbewertung
  • Branche: Software für die Automobilindustrie
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Sehr gute Alternative zu Teams, was man selbst Hosten kann

Bewertet am 3.1.2023

Offline Chatsystem

Offline Chatsystem

Vorteile

Installation innerhalb eines geschlossenen Netzwerkes, viele Einstellmöglichkeiten, gute Administrationsmöglichkeiten. Relativ günstig wenn man Support buchen möchte.

Nachteile

Teilweiße hohe Delays, keine Mobile Unterstützung für Videochats.Keine Anruf Funktion

Tim
Gesamtbewertung
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Chat Software für Verein mit >700 Mitgliedern

Bewertet am 23.1.2023

Wir nutzen Rocket.Chat für unseren Segelverein mit mehr als 700 Mitgliedern. Davon sind teilweise...

Wir nutzen Rocket.Chat für unseren Segelverein mit mehr als 700 Mitgliedern. Davon sind teilweise mehrere hundert täglich online. Auch bei hohem Traffic werden Nachrichten zuverlässig und schnell zugestellt. Wir hosten den Dienst auf unseren Servern selbst und haben einen großzügigen Vereinsrabatt erhalten. Lediglich mit den Push-Benachrichtigungen haben wir hin und wieder Probleme.

Vorteile

Vernetzung aller Vereinsmitglieder auf einer gemeinsamen Plattform, Gruppen- und Einzelchats möglich, Durchführung von Umfragen direkt in Chatgruppen möglich (mit Umfragen-Bot)

Nachteile

Der Dienst für die Push-Benachrichtungen fällt hin und wieder aus, sodass neue Nachrichten manchmal unentdeckt bleiben

Giridhar
Giridhar
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

User Friendly

Bewertet am 8.2.2019

I have been using Rocket.Chat web application since 11 months and still going god with it. Best...

I have been using Rocket.Chat web application since 11 months and still going god with it. Best responsive design and live push notifications and will intimate us through Mail if we needed. Can also display overall information about our colleagues in their profile section and can also avail 2-factor authentication if needed. Also have chat bot integration and third party integration

Vorteile

Best User Interface
Easy Installation and Easy to use
Chat Bot Support
Third Party Integration
Public/Privates Rooms
Can create ultimate number of groups
Can also Display overall profile information
Web Push/ Push Notifications (Automatic)
Light Speed and fast responsive messenger
Themes available

Nachteile

Can add more themes and GIF images to it
It'll be good if you share your recent updates on it like about your software updates or about your new versions

Antwort von Rocket.Chat

Dear Giridhar,

Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great internal team chat and slack alternative for european companies

Bewertet am 25.8.2020

Overall positive. I would recommend it to any company or team who wants to keep control over their...

Overall positive. I would recommend it to any company or team who wants to keep control over their own data and need a reliable chat messenger.

Vorteile

It's easy to use, didn't cost anything (if self-hosted) and helps us meet EU-GDPR requirements. Further it provides a nice app and a community, that constantly improves the chat and features.

Nachteile

Overall look could be nicer, when compared to Slack or similiar. So when changing from another system, it may not look as nice as you are used too, but the differences are really mininal, so that's not crucial. A few times I had the feeling that it has issues to reliably mark already read messages.

Antwort von Rocket.Chat

Dear Rocketeer,
thank you for your message. Your feedback is very important so we can continuously improve our product.

Thank you for choosing Rocket.Chat!

Darin
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

A lot of features, but lacking bug fixes

Bewertet am 21.5.2019

We needed a way to control users access to in a chat. We wanted out company chat in our pockets and...

We needed a way to control users access to in a chat. We wanted out company chat in our pockets and didn't want to use Slack. We wanted a branded chat that we could include our customers in as well. This fit that need perfectly. If those bugs were just out of the way we'd be in business.

Vorteile

Rocket.Chat has so many features it's crazy. I mean, there's a feature in here to authenticate using Wordpress! So cool! They have both React Native and native apps so getting this customized and deployed is pretty easy. It works pretty well out of the box minus a few bugs. It's got a large community backing most of the repositories which is a huge plus. Overall there's a lot going for it.

Nachteile

Bugs... OMG the bugs are ruthless. Right out of the gate the React Native version didn't have avatar uploading working. We had to pay $1000 to contract out a developer to fix the issue for us. The issue wasn't really a fix more than it was a hack so we weren't able to push it back into the main development branch.
There's also a problem with notifications right out of the box. That is really frustrating and we still don't have notifications working on our platforms.

Antwort von Rocket.Chat

Dear Darin,

Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

If you are having issues updating the desktop app, please manually download and install the latest version at https://rocket.chat/install . We have this issue as a known bug on a prior version and the fastest way to get rid of it is to download the desktop app again.

Michael
Michael
Gesamtbewertung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Rock solid business chat application with strong community support

Bewertet am 24.7.2018

A free chat communication system which I can host by myself for data security reasons.

A free chat communication system which I can host by myself for data security reasons.

Vorteile

The team behind Rocket.Chat delivers an ongoing effort to improve the software and add new features. Feature requests and bug reports are handled professionally.
You can deploy the server on premises or in the cloud. It also has lots of clients (Android, iOS, Windows, Mac OSX, ... and of course web!)

Most of the admin settings can be configured via the web interface.

I use Rocket.Chat within a docker container and Traefik for SSL termination and proxy. Works like a charm.

Nachteile

Administration is not that easy and the documentation sometimes lacks in depth descriptions. Some functionality is not yet available in all clients.

Antwort von Rocket.Chat

Hello Michael,
thank you for your feedback. We loved that you have such a good experience with our community version. If you have other suggestions let us know!

Sincerely,
Rocket.Chat Team

Joe
Joe
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Easy Team Communication

Bewertet am 14.5.2019

Instead of emailing, you can send a message quickly to a person, group or company wide. Very easy...

Instead of emailing, you can send a message quickly to a person, group or company wide. Very easy to use and a very effective communication tool.

Vorteile

The amount of resources this application needs to run in the background is remarkably low. It is free, open source and maximizes your time when sending along a quick message. We use it in the sales team to get a quick answer if we are unsure of the answer. A great and effective tool which makes us appear smart and knowledgeable.

Nachteile

Updates. The platform while quick to work out bugs does require you to re-start the app after the update.

Antwort von Rocket.Chat

Dear Joe,

Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Onlinemedien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

RC review

Bewertet am 24.3.2020

Vorteile

its very useful to chat with the colleagues and also to share certain type of files

Nachteile

it doesn't have a calling option to do a video conferencing

Antwort von Rocket.Chat

Dear Rocketeer,
we're happy to contribute to making communication - and your life - easier!

We do have a video conference integration. :) In Rocket.Chat, you can do video and audio conferences using our Jitsi integration. If you want to know more about how to do it, check our documentation: https://docs.rocket.chat/guides/user-guides/voice-and-video-conferencing

Your feedback is very much appreciated!
Kind regards,
Rocket.Chat Team

Shaunak
Shaunak
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

For open source level extensibility, Rocket.Chat is your solutions

Bewertet am 29.9.2021

It has benefitted us a lot as we use it to manage our project and keeping the conversation in...

It has benefitted us a lot as we use it to manage our project and keeping the conversation in channel keeps it transparent between fellow colleagues

Vorteile

It is a very professional software which is widely used in professional environments like Offices and workspace. Also it lets you share files, make channels (groups) for activities, projects and other stuffs. It have features to delete the message with upthreads and also provision to reply in threads and follow/unfollow feature to unsubscribe from the notification.

Nachteile

Mobile app has some issues with the push notifications, in web it works perfectly fine, but a little customization can help that. Moreover for keyboard users like me, there should be some more keyboard aided shortcuts to Edit/ delete messages instead of drawing over mouse actions.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Rocket Chat review

Bewertet am 7.7.2020

I used other professional chat applications also, it is similar to others.

I used other professional chat applications also, it is similar to others.

Vorteile

It's really good to use and good to create a public and private channel to do conversation in group. I also love the future of rocket chat API, so you can do a message programmatically.

Nachteile

sometimes it's really slow to use and it crashed while opening its application. one more thing is when we search into chat, by click on that message we can not directly go to that part of the chat.

Antwort von Rocket.Chat

Dear Rocketeer,
Thanks for the feedback on your experience with our platform. We're happy to see your satisfaction and we're always looking for ways to improve our system. Keep rocketing!

Kind regards,
Rocket.Chat team

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 6.0 /10

Good for basic chat

Bewertet am 12.2.2019

Vorteile

Its easy to use. Also you can favorite each person or group chat for easier visibility.

Nachteile

Its missing search over chats so its really hard that you have to remember which topic you discussed with who.

Antwort von Rocket.Chat

Hi Reviewer!

Thank you very much for your feedback! This is really important for us!

Addressing the point mentioned in the "Cons" section: We completely agree with you and a native "Global Message Search" is programmed to be released in future updates. As of now, you can search messages only inside each channel/Direct Message.

You are more than welcome to test our latest update v3.13!

You will find more details in: https://github.com/RocketChat/Rocket.Chat/releases

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great free tool for communication

Bewertet am 12.2.2021

Easy to set up, easy to configure and easy to use.

Easy to set up, easy to configure and easy to use.

Vorteile

I like that RocketChat can be deployed as self-hosted, this makes our work communication safe and highly-secure. All the necessary features are available: audio and video conferencing, screen sharing, chatting, file sharing, APIs etc.

Nachteile

RocketChat video conferencing was under development, so for these purposes we integrated Jitsi Meet into this software.

Antwort von Rocket.Chat

Hello Rocketeer, thank you so much for your valuable feedback. We're always looking for ways to improve our product, and messages like yours help us do it. We're glad to have you with us and that you're having a positive experience with Rocket.Chat.

Charlie
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Rocket.Chat Open Source Messaging Platform

Bewertet am 5.11.2020

We're using it just within the Systems department, and I like that it's installed locally and is...

We're using it just within the Systems department, and I like that it's installed locally and is completely controlled by us. We use it daily for quick messages between systems techs that don't need to be on our cloud messaging platform.

Vorteile

I love the simplicity and functionality of Rocket.Chat, especially for an open source app. Integration with Active Directory was quick and easy, and the mobile, desktop, and Web apps work great!

Nachteile

My one niggle with RC is with the way notifications work when you're logged in on multiple devices and apps. When I read a message on my desktop app, it's not marked as read on my mobile apps. I've searched high and low in the admin settings and can't find anything that I can turn on to fix that.

Antwort von Rocket.Chat

Hello Charlie,
thank you so much for your feedback. We're glad that you're enjoying Rocket.Chat and your usage insights are very important for the continuous improvement of our platform.
If you're still facing any issues regarding push notifications, please reach out at [email protected].
We're happy to have you onboard!
Rocket.Chat Team

Warren
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

The Best IM For The Workplace

Bewertet am 15.12.2021

Rocket.Chat is used to communication with agents. Rocket.Chat is a instant message and as such it...

Rocket.Chat is used to communication with agents. Rocket.Chat is a instant message and as such it helps reduce AHT as agent would no longer need to move from their desk to seek assistance from Team Lead as they can just send a message via Rocket.Chat and get instant reply.

Vorteile

Rocket.Chat allows you to create your own Private Channel which you can use to communicate with members of your team. Roket.Chat even have the option to create General channels for each department. With Rocket.Chat you can communicate with any member of your team privately via Text, Voice or Video. It allows you to notify everyone in a group or channel. Rocket.Chat can be access on all devices and there is also a web version so there is no need to install application on PC

Nachteile

There is nothing about Rocket.Chat that i dislike, its an awesome application

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Better to keep history

Bewertet am 24.8.2020

Its the best choice.

Its the best choice.

Vorteile

It is open source, easy to implement, has several applications in its marketplace.

Nachteile

I have no relevant criticism since the whole tool meets the company's demand.

Antwort von Rocket.Chat

Hello Rocketeer,
thank you for choosing us! We appreciate your feedback. Feel free to reach us anytime :)

Sincerely,
Rocket.Chat Team

shashank
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Review on Rocket Chat.

Bewertet am 15.4.2019

As working in an organization, we generally communicate with our colleagues in the form of some...

As working in an organization, we generally communicate with our colleagues in the form of some short text messages in case of any requirements. Rocket chat is very fast and it supports file sharing. When I send some data which is confidential, I can send it through rocket chat cause it provides message-level security along with private chat option. I can create separate group channels for group conversations and can communicate with clients in much faster and in an easy way. We can have video calls with the clients. My overall experience of using this software is highly satisfiable.

Vorteile

1) It is a free and open source chat application.
2) Privacy chat feature is available and it is more secure.
3) The incoming message is translated to English if another user is communicating in some other language.
4) We can integrate our rocket chat with chatbots.
5) Can install plugins like Drupal for theme customization.
6) Supports different types of authentications like facebook, LinkedIn
7) Rocket chat community support is very good.
8) We can subscribe to different global channels for gaining knowledge.

Nachteile

I did not find any flaws with this software.

Antwort von Rocket.Chat

Thanks for your feedback!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Outsourcing/Offshoring
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

A completely free chat tool for a basic use

Bewertet am 28.5.2022

For a free software, it is a good one. It could replace a basic use of Slack for example. You could...

For a free software, it is a good one. It could replace a basic use of Slack for example. You could spare some cost for a startup, as it is for our case.

Vorteile

It is FREE. Really free. COMPLETELY free chat system, documents sharing, team discussions and info sharing.
Also, you can create conversation inside channel as a room. Quite handy to avoid 1000 channels.

Nachteile

There are bugs that are not fixed (and it has been years...) Eg : once you remove notifications from a channel, even if you try reactivate them, it does not work anymore.
It is very confusing to go back if you click on add a file out of purpose... It makes it difficult to use sometimes.

Maria
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great corporate chat

Bewertet am 3.8.2020

Vorteile

Rocket Chat is easy to use, our team uses it daily! Intuitive and high-quality chat with all functions needed (e.g. private chats, hidden chats, ability to edit or delete messages). Our team's been using it since 2018 and we're extremely happy to communicate via Rocket Chat! Thanks for doing this, guys!

Nachteile

I'd change nothing, it'sa cool communication tool for businesses

Antwort von Rocket.Chat

Hi Maria!

Thank you very much for your review and feedback!

We are really glad to hear that you like Rocket.Chat as much as we do!

That being said, we hope that you and your end users are still enjoying Rocket.Chat.

If you would like to learn more about us, please feel free to visit our Docs (docs.rocket.chat) or reach out our Sales Team directly at [email protected].

Cheers!

DOMENIC
Gesamtbewertung
  • Branche: Forschung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Rocket Chat Review

Bewertet am 2.6.2020

Vorteile

It was a great software that we used for internal communication. It was quick and easy to use for group chats.

Nachteile

The only thing that I did not like about this software was that you could not do voice calls which was the reason our company switched over to another software.

Antwort von Rocket.Chat

Hello Domenic!
With the feedback and help of our end-users and developer community, our team is constantly improving the platform an amazing team chat platform for internal and external communication. Been open-source has its benefits.

Feel free to reach us at any time!

Katrina
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Cost-effective, less restrictive alternative to Slack

Bewertet am 12.9.2017

Vorteile

Our internal Slack instance quickly outgrew the free features & space available. With Rocket Chat, we have more space (so chats aren't reset daily) and features, as well as greater control over features. My team now uses Rocket Chat almost exclusively to communicate within our department and with other departments/teams. It's a great alternative for communicating during remote work or multitasking without disturbing co-workers.

Nachteile

There have been some stability/compatibility issues; I often had problems loading chat in Firefox (even after clearing my cache and/or restarting my machine) but haven't had any issues after changing to using Chrome as my browser.

Antwort von Rocket.Chat

Dear Katrina,

Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!

Kdrion
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Not a bad product

Bewertet am 1.7.2021

I’m not disappointed. I use this daily and have no Issues

I’m not disappointed. I use this daily and have no Issues

Vorteile

The features of the app is the fact that you can voice note. This made communication more effective and faster

Nachteile

I wish you had the option to video call. That’s the only thing lacking

Tyler
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent Open Source Chat Utility

Bewertet am 17.5.2018

Vorteile

This is a great full featured chat utility that packs a lot into the free software.
This is easy to host on your own servers with the available snap installs.
Not only offers a great chat enviroment but easily ties into your website for a live chat option.

Nachteile

Other chat utilities are building in threads which is a nice feature to have. Some of the self hosted setup can be challenging but not overly difficult.

Antwort von Rocket.Chat

Dear Tyler,

Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

João Pedro
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Rocket Chat by Sofist

Bewertet am 24.9.2019

The communication between teams of the company stayed so much better.

The communication between teams of the company stayed so much better.

Vorteile

This is a great software, when helps me and my team to have a better communication.

Nachteile

Your installation by GitHub an your first configuration are hard.

Antwort von Rocket.Chat

Dear Jo?o,

Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

RAY
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Team Comm

Bewertet am 7.8.2020

Our team uses this software to communicate both with individual team members as well as dedicated...

Our team uses this software to communicate both with individual team members as well as dedicated rooms. It allows a quick, informal, non e-mail way to chat back and forth!

Vorteile

This software allows my team to quickly and easily communicate. We can set up rooms that allow only certain team members to receive messages in, which prevents potential communication mixups

Nachteile

We haven't seen any issues so far with our use of this software. Everything has functioned as it should with no problem.

Antwort von Rocket.Chat

Hello Ray,
we're glad you're having such a positive experience with our product! If there's ever an issue, please don't hesitate to contact us on [email protected].

Thank you for your feedback! :)

Pedro
Pedro
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Good Chat

Bewertet am 30.3.2020

It has served the purposes for sharing and collaboration very well

It has served the purposes for sharing and collaboration very well

Vorteile

As a user, it was very simple to get used to, very intuitive, and even today very stable.
Keeping a great track record is perhaps your greatest asset.

Nachteile

Little publicized, the name is not very appealing.
I can't (or don't know) open two conversations in different windows.

Antwort von Rocket.Chat

Dear Pedro,

Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build better customer experience!