Factorial Erfahrungen

Am Anfang das freundliche Kundensupportteam und das Setup

Nach und nach mehr Probleme beim Einloggen, dann auch schlechterer Kundenservice - und vor ein paar Tagen plötzlich, da angeblich Zahlungen von vor 2 (!) Jahren ausstehen, Blocken des Accounts. Mit Factorial scheint es wirklich bergab zu gehen - schade

Einfaches aus und einstempeln möglich mobil oder am Destop, adaptierbar bei den Abwesenheiten

Es lassen sich nicht alle rechtlichen Rahmenbedingungen effizient umsetzen, Support nicht gut

To be honest, they have improved a lot since the last time I used the platform.
Probably the part I liked the most was the Employee profile

The platform was not very estable when you have too many employees on it. But I used few years ago, I am sure that they have fixed a lot of the old issues

We use Factorial for
Time tracking
holiday compensation & tracking
Team availability & holiday schedules
Office information
Those features we are using are working very well and are very easy to use, as an end-user but also on the administration part.
Using a cloud-based solution is definitively the best approach.

We have seen some periods where the application was out-of -service
We need to be able to add hours of holidays (for compensation of extra-hours) and the product is limiting us to half-days

Nice UX/UI
Mobile App
Scalable
Strong product

Payroll is too separated from SaaS
This is something that 80% of the times is a bad thing, on the other 20% it is nice to speak with a profesional partner who owns a strong legal payroll background

From the customer side the tool is very easy to use, the interface guide the operations needed to do and it can also be used to create companies surveys

the surveys could be more fine tuned, currently the feature is a nice to have but should be improved to be more scalable

The interface is very simple and minimalist and easy to use. Best way to check in and keep track of time if you work from home. The process of absence management is also easy.

Many times the servers go down and you can't start the timer of work until it's fixed. Also, at the end of the month, the extra hours or minutes you have worked don't accumulate in the next month.

Factorial is a one-stop solution for all things HR. As a user, everything from my daily time-tracking to receiving payslips is handled on the platform. Our company uses factorial a lot. I love the Calendar View where I can see who in the team would be on leave during the month. It enables me to plan things ahead without having to make tens of emails. We also use it during quarterly reviews where we can fill out surveys, put our reviews for 360 feedback etc. If I need any document I don't need to look any further than the platform because all my documents are on this platform.

So far I haven't come across any major issues. I do see that the app might not be able to offer more once a company starts scaling but it is not a con for me at the moment.

It is so easy to use. Even when an employee forgets to clock in and out, it is one login and a quick fix.

Getting to some of the employee information is kind of like looking for an Easter egg. Once, located it is easy to go back to though.

La multitud de opciones que tiene para la configuración de los turnos y diferentes casuísticas que pueden ocurrir dentro de una empresa

Hay determinados aspectos que se deberían mejorar como, por ejemplo, la opción de hacer visibles los turnos rotativos a determinados managers de equipo y no a todos

Simplicidade, controlo, assertividade e transparência.

Inicialmente, dificuldade em perceber a dinâmica.

es muy visual y fácil de usar. Tienes toda tu documentación en una sola aplicación guardada.

cuando pones horarios partidos y cuando has de pegar y copiar horarios.

It looked and felt good overall. The user experience was ok and things were easy to find.

I really dislike the holiday view, specially in big companies. I much prefer BambooHR's calendar view with people's names on it.

It has helped our HR team automate their process, it is more impressive because of the ease of integration to other tools/platform. Greatly recommended!

None! Very happy with the results when using this platform.

All in one HR software, covering everything we need to manage our HR process. Easy time clock and time tracking, PTO, evaluation performance, documents, and digital signature.

It's easy to use and intuitive. Had to contact support to integrate with other APIs, but they were really helpful.

Covers all HR processes, easy to use and administrate

Reporting is definitely the are for improvement

the UX/ UI, how easy is to start with setting and documents to be uploaded.

When a release is done, we experience several bugs and then we need to figure our what happens.
Time tracking, we can't add different work schedules, besides 40-20 hours, e.g. we don't have m-t full day and Friday half day.
Signature process som time is quite complicated,

I know all this things are a work in progress, and so far I really like / love your solution!

What I like most about Factorial is obviously how user friendly it is for our employees, our team managers and ourselves as administrators. This is not only useful for organising fair time off for holidays but it also allows team members to check in on who and when fellow colleagues are here - therefore helping them plan projects etc. The social side: making visible different events on the dashboard such as team outings, birthdays, events etc..

How we currently are using Factorial, all the features are apt for us.

Time tracking and Time off management
Easy to use

In the TASKS section when you create a form you can't decide the order of tasks

The possibility to manage all aspects of our employee in the same place and according to Spanish law.

Factorial could offer more space to upload public documents for the whole company, and the most important to organize them in different folders, like Google drive.