2 Bewertungen

Datagate

SaaS-Abrechnung für MSPs und Wiederverkäufer nutzungsbasierter Dienstleistungen

5 /5 (2 Bewertungen) Eine Bewertung schreiben

Gesamtbewertung

5 /5
  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Funktionen
100%
haben diese Anwendung empfohlen
2 Bewertungen
Eric W.
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Datagate greatly optimized our VoIP billing!

Bewertet am 21.10.2020

Bottom line is we save a bunch of time, our customers received great traditional telephony style bills and our vendors support and enjoy working through the Datagate platform.

Vorteile

We have been using Datagate for years and have found many improvements in our business processes. The primary reason we made the switch to Datagate was for our telephony/VoIP billing to sync the invoicing data to Connectwise. Prior to Datagate we had to manually enter data each month which was not scalable. We also had several monthly compliance reporting requirements that took a great deal of time to put together and Datagate’s reporting greatly simplified that process and saved us many hours per month. Last we have appreciated Datagate’s support team who do a great job of getting in meetings with us to tackle new processes or direction of our VoIP billing.

Nachteile

Early on we had some bumps as the Connectwise integration was built, but that was years ago and its been great since.

Antwort von Datagate Übersetzen auf: Deutsch

Thank you for this review Eric. We are glad to hear of your success in VoIP billing with Datagate and ConnectWise. Much appreciated.

Bob B.
Gesamtbewertung
  • Branche: Telekommunikation
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

President

Bewertet am 9.10.2020

It has been a very pleasant experience and I am very happy with the end result.

Vorteile

Ability to integrate with ConnectWise, QuickBooks online & Connectbooster

Nachteile

Some of the integration steps are currently manual - (sync with ConnectWise). But I am working with Datagate to automate these processes.

Antwort von Datagate Übersetzen auf: Deutsch

Thank you Bob, we appreciate your feedback and its great that you are having a good experience using Datagate telecom billing integrated with ConnectWise Manage, QuickBooks Online and ConnectBooster.
We give careful consideration to all suggestions from our clients, to further improve our product. As a result of your suggestion, the automatic ConnectWise synch is now on our product roadmap, so Datagate users in future will not need to press a button to trigger it.