Buyapowa Erfahrungen

I liked how easy it was to get set-up and roll the service out to customers. It is simple and straightforward.

I would like more reporting options and for customers to receive an email to let them know if their referral hasn't been successful.

The team at Buyapowa have been so supportive and have provided their expertise and guidance throughout whilst we switched over to our new refer a friend scheme. The flexibility of the programme and the endless technical support has also been brilliant and meant that the set up was smooth. Our account manager [sensitive content hidden] is also so helpful, provides us with regular updates and always provides support with our queries. It's a pleasure working with the Buyapowa team and we look forward to continuing to work together for the coming years!

Nothing - set up and launch has gone really smoothly and we're pleased with our results so far. I'm really looking forward to working with Buyapowa to grow our customer base on the platform over the coming months!

Easy integrationAgile rewards managementGood customer supportCompetitive price

The reporting has little information of value (graphs, evolution, comparisons) The management customers claims is difficult ( platform information about rewards&clients is not usful) and changes of the content of the campaign is not very agile The rewards payment method (Paypal) does not meet our needs (Hayoperwallet)

A very flexible product mix that allowed us to deliver a truly custom referral scheme, and a proactive team that supported a complex delivery.

There are some limitations on the smaller details eg. it would be nice to tailor the scheme to certain individuals or groups

BuyaPowa has a team full of powerhouses. They take their time to come visit us in person and talk things through with whoever we want. They are willing to help us come up with new ideas and innovate to make our relationship stronger. The client success manager I am paired with, [sensitive content hidden], is probably the best external partner I have. He is always at the ready to respond to my questions and relay information to the appropriate teams.

With the company that I work with, there is a lot of politics that come to decision, but sometimes there are things that I can't change but I am asked to pitch it to someone multiple times.

Good platform, instant communication, experienced partner

Maybe need to be more customized on clients' needs

- Insightful technical documentation helped technical teams start integration very quickly
- Cooperation with project team/solution architects was exceptional to find workarounds on corner cases not supported out of the box.
- Responsiveness to support requests and all kind of questions that came up during integration.
- Flexibility in their product customization helped us overcome unsupported

Very customer oriented team; helped us implement our customer acquisition program, hence no real complaint.

Vast retailer and voucher options. Robust infrastructure. People working for Buyapowa. Flexibility, discipline, running extra mile(s) for small companies like us which do not fit a simple box.

Scalability can be improved. There is nothing not to like about.

Great team who are engaged and supportive of the program, working towards optimisations and grow as a channel. Team are always great at implementing new ideas proposed by the business and we've seen a strong growth in the program over the years.

Limited performance tracking dashboards - would be helpful to have more engaged dashboards built in the platform.

The implementation team are very knowledgable, helpful and made setting this scheme up simple. The product itself is great, and allows us to easily generate referrals. Very scalable and open-source which allows easy intergration to custom systems

Nothing major to say here, the UI/UX interface could be improved on the back-end

Staff are committed to driving improvements in business.

Can be kinks in the system - but staff are very helpful in resolving.

The service is fanatastic - always fast to respond and helps you navigate platform very well. The platofrm is simple and easy to track referrals.

Not many cons, the platform is easy to navigate however having more opitons to see the campaigns live on the referral dashboard would be a good feature to add.

I love the representative that I work with - he is quick to respond, detailed, and friendly

The results excel sheets that can be exported are not always perfectly accurate

Very proactive team, both commercial and technical, always available. The process is well structured and easy to understand and implement. The flexibility of the program, everything is personalized.

nothing, everything has been fantastic for us.

The team, in particular [sensitive content hidden], Project Manager who helped us through the process.

Possibly needed a more detailed discovery phase to fully understand our sales journey, website and its limitation!

La facilidad de gestión y su apoyo y seguimiento en el proceso de arranque y del día a día

Más opciones de generar referidos, por ejemplo con SMS

Easyvto use platform
They are the best supporting team. Experts in their field

The restriction we have on the wireframe for the landing pages

La automatización y la posibilidad de que los premios se envíen automáticamente, además de la generación de leads.

La creación del contenido se hace arduo al principio, quizas un poco de flexibilidad al principio hubiera estado bien

Easy to use, and great team to work with.

Buyapowa has it all - a super product, coupled with a brilliant client support team that make it their business to understand our business, thus implementing bespoke solutions to business requirements despite market challenges. Nothing is too much trouble when we work with the technical team. Easy, innovative and intuitive platform to use - and one to watch for the future. Amplifying our ability to grow a thriving advocate marketing channel for our members.

We're transitioning over to V2 of the platform soon, which will unlock new capabilities in content management, optimised user experience and reporting.