Kartra Erfahrungen

1. Done for You Stuff - boatload of "Flip a Switch" to turn on new products, campaigns, launches, web forms, sales pages, order pages, thank you pages with follow up sequences already built for you. Simple, fill-in-blank stuff and it creates all of the Sharp Looking Web Pages (yes, boatload of templates or create you own) Kartra is the missing link for KornFewshunsoft. (Kornfewshunsoft user since 2004) Time Saver, Money Maker

1. Cannot do OneZee TwoZee sales with a discounted price - if you have Sales people on phone
2. Cannot do "Quotes" (Infusionsoft feature) for customers, unique discounted bundle of products, bonuses
3. Cannot push a button to see all of your customers - you must go thru a 7 step process that is painful
4. No folders to categorize uploaded photos and images - All into one huge bucket - time eater to find
5.

There are too many features to list but my favorite is the Memberships, the ease of making a Portal with many courses, all the Done for you campaigns, the all in one ability of email, forms, integrations, the ability to interact with Zapier and other workflow products, drag and drop page building, I can go on but I only have so much space. Genisis Digital really understands how an online business should operate when they built this software.

I only have one. They need to figure out how to create the ability to add more than 4 levels of membership in their membership platform.

When we initially signed up, I liked how it was an all in one platform where we could host our membership aswel as sales funnels, emails etc.

Extremely buggy, constant issues, slow loading pages, membership interface is terrible ans Extremely restrictive. We had over 1700 members cancelled and revoked because of a kartra error and they said they couldn't do anything about it... 100% their error and nothing they can do.
Support has been bad over the last few years which has been super frustrating. For example if a customer incorrectly enters their email address, kartra blacklist them, you can only change the email address by contacting kartra, it can take days for them to change it, then another 24 hour to whitelist the email... by this time the customer just wants a refund as it takes forever.
We've tried everything to speed up our page loading speed but still Kartra is super slow.

If you want a very basic funnel builder, it may be ok but personally I'd choose an alternative.

After running a full-time ministry/business online for a couple of years, I had all kinds of programs and platforms that I was paying for monthly or yearly. When it came time to streamline it all, I narrowed it down to just Kartra. Everything is right there in one place, integrating well with WebinarJam and EverWebinar.

Two things...1.) the email component (CRM?). There is no easy way of taking the leads from Kartra and pulling them in to another CRM platform. It would be awesome if this part of Kartra was as robust as its page builder, portal builder, and membership builder! 2.) a way to set up a store of all the products or services I offer all in one "place"

Usability. KARTRA is extremely easy to use and learn. The training for how to use it is very good as well. As compared to other software programs, KARTRA has them beat HANDS-DOWN! In cost and ease of use.

I think that KARTRA can take a lesson from [SENSITIVE CONTENT HIDDEN] on the education and promotion of KARTRA. He did a "1 Funnell Away" and "30-Days" challenge program that was wildly successful in both teaching Funnel marketers how to be successful and selling his [SENSITIVE CONTENT HIDDEN] software. I went through the training and was quite willing to pay the $100 to do so. I know KARTRA did a three-day event - Wrong way to approach it. [SENSITIVE CONTENT HIDDEN] content was broken down into pieces and easy to consume and re-watch. KARTRA's 3-day program was difficult to watch and impossible to find the pieces I was looking for.
Promotion is the biggest con - The KARTRA product is the best on the market! It's just not promoted well.

The fact that I have the functionality of a shopping cart, email CRM, membership site, video hosting (with all the analytics), and an affiliate program.

There are some features that are still not available (it's a fairly new platform), like the ability to purchase multiple quantities of a product. Also, the lowest plan only allows for 5 products, which is ridiculously low.

I have found everything intuitive and easy to use, I recommend others looking for this type of software to come and use it. Whenever I have had technical issues or have been unsure of the functionality I have always had an answer.

There are some programmes that at present don't speak with Kartra that leas me to using some longer administrative processes, but this hassle is outweighed by the other benefits, the cost saving of using similar features elsewhere and the communication from the team.

Everything is under one roof, from video hosting to websites, calendar bookings, email sequencing and so much more.

Support is strictly via email and can take 24+ hours to get a response.

Solid programming despite abundance of functions (nothing is as bad as waiting for fixes). Created an awesome product :) Kartra is now my CRM engine and integrates with both WebinarJam and Kajabi. Have segmentation, tags, Onboarding sequences, campaigns (Ryan Deiss Machine type) and can do targeted sales campaigns using broadcasting. Can then follow up 1:1 easily. Exactly what I needed to upgrade from solopreneur to consultancy with a global sales force.

If you want an easy life, take it in steps. It's easy to be carried away with everything :) Own experience that we needed to re-do lists and tags...not really a software problem, though :) but cannot think of anything else.

What I like most about Kartra are the features. It has EVERYTHING you need to set up sales and marketing funnels, landing pages, email marketing and a lot more.

Plus if you later decide to sell online courses or need a member's site etc...Kartra has it all.

Kartra is a bit clunky. It also seems to run a bit slow when updating a page. That being said, it is software and we all know that technology can sometimes have a mind of it's own literally. I believe it will get better over time.
I also have a small bone to pick with Kartra with their decision to use em vs px. While, I get that em is better in terms of accuracy. The developers of Kartra need to understand that their average customers aren't graphic artists or developers. We know, use and understand px (pixels). So why not give us the option to use px instead of em?

Kartra has everything I need to market my Life Coaching and eliminated the hassle and expense of working with multiple apps/software. The user interface is intuitive and easy to use.

I bought when it first came on the market so the training was not very robust or organized. That is being addressed now with the Kartranaut training site. But customer support was always helpful and fast.

I do not need any other software to host or market my online courses. Everything ties together. So much time and money saved!

It has a little bit of a learning curve at the beginning. But when you are willing to dive in, you pretty fast get the clue since there are awesome tutorials and amazing support!

We love the fact that e-mail, webpages, shopping cart, video hosting & membership are all tightly integrated. No one has done a better job of this - but some are trying.

No problem with the software - but a very big problem with the customer support function which has recently deteriorated very significantly.

Previously, we got quick, useful replies where the support provider actually went to the account, looked at the problem, verified it and provided video showing how to fix it. Now - numerous tickets on the same issue go unheeded because the responses are posted to an account that is not ours.

Responses appear to have mis-understood the problem. Repeated pleas for help go unacknowledged. Even tried reaching out to Genesis Digital execs via phone & LinkedIn. No response.

To make it worse, recently they have taken down all the instructional videos and written tutorials for Webinar Jam. Replaced them with an API document which is useless to us. One of Kartra's main selling points is "ease of use." Likewise with Webinar Jam. It's supposed to be easy to use WJ to integrate webinars into the Kartra ecosystem.

We don't expect anyone to do it for us, but we're not software engineers. We have other things we need to do. So we do need easy-to-follow, step-by-step instructions and support when we get it wrong.

Because the tutorials are gone and the customer support is weak, we're now paying for a webinar platform which we cannot connect to Kartra and which we can't use with confidence. This affects the heart of our business at a very bad time.

All-in-one system with website (?), funnels, automations and email marketing

After more than 18 months with Kartra I still haven't come to turn with Kartras Page Builder. For me it's a very slow process to create the look and feel I would like to achive. I have been working with many other page builders and might be spoiled (?) with the possibility to make the page content almost pixel perfect.
I love (LOVE!!!) the possibility to make automations, build email sequences, track leads and their behavior on sites but if the way to create content to show the leads there is no need to have super great automations in the background.

After trying several CRM and course platforms Kartra quickly became my choice because of all the functionality it offers. All in one!

It is certainly a learning curve. I eventually had to hire one of their experts in order to implement my course on the platform.

I love the fact that it literally does everything from lead capture, payment processing, pre-written emails, campaigns. I love it all. It's been the biggest contributor to my business's success. Without it, running a business by myself would be really difficult.

I would love if on the sales pages there were prompts of what to write instead of filler copy. Those prompts are currently in some of the squeeze pages but I would love to see them on the sales pages. Also, it would be great if it had a photo editing feature within the software. Something similar to a photoshop.

It does everything that I need; where it has not been complete, features have been added.

Integrated with WebinarJam.

When changing the colour of text I have to overwrite the existing rgb code. It is difficult to hold the code. For buttons there is a proper drop down menu.

I would like to be able to change the colours in the login menu.

I would like the login icon in the portal banner to be larger - or to be able to design the banner myself.

I would like to be able to sort images into folders. I have many and have to keep scrolling down. Similar images can be confused.

I believe that if we could have folder delimiters (/) in URLs this would improve SEO.

Kartra keeps everything under one roof eliminating the need and expense of multiple apps. It has drag and drop simplicity and deep funnel complexity. The best thing is the features keep getting better and the community is super supportive. After having used many programs with multiple clients such as Infusionsoft, Mailchimp, Pipedrive, VTiger, CF, Leadpages... this is the cleanest and easiest interface to optimal functionality.

Video bandwidth can cost you money so only marketing videos requiring analytics and funnel tagging should be housed on the platform. Still need Vimeo Business for everything else like training videos. Need a HIPAA compliant version for some clients as healthcare arena is exploding.

So many aspects of my business can be addressed through Kartra. It saves me from having to subscribe to many different service providers. I truly love the (almost) All-in-One approach. There are many training videos and the Facebook group is an awesome resource for extra tips and immediate help.

There are new features added frequently. That is in itself a good thing. But it requires keeping up with the changes. A couple of times it resulted in me having to redo things. So sometimes the many different levels of complexity interfere with each other and create a bit extra work. Also, the initial learning was pretty time consuming.

I love that it's all in one and I've saved so much money cancelling all the different subscriptions that I have. It's so fast to set up a whole funnel and their system works well (emails get delivered, etc.). I also love their high converting templates for landing pages.

If you are used to something like Thinkific or Teachable then the CRM section will disappoint you. It's very basic. It can be overwhelming to learn how to use it but once you do, it's so powerful.

I absolutely love that it's an all-in-one online business platform that has almost everything you need to run your online business from building webpages, to processing payments, to hosting your products and membership sites, to managing affiliates, a helpdesk, quiz and survey features and so much more. Everything talks to each other and you no longer need to duct tape all the different parts of your business together.

It is a little slow but they are gotten better and better over the years that I've been using it and it's actually quite good now.

has so many features included at the base price, where other products have them behind expensive pay walls

there aren't many bad aspects of this software, the only thing I don't like is they have specific viewing profiles for pages for computers, tablets, and phones which don't always effectively translate between one another. IE it looks amazing on desktop but terrible on phones

the sequence-builder for automation is clear and easy to use. I love the web page templates and the page builder is pretty fast and easy to learn. email delivery seems pretty good. Kartra keeps up with all my creative ideas for my business, it's my entrepreneurial wings!

too many clicks, especially in product setup. can't navigate to a specific part of product to edit, have to go thru all the pages. the screen re-building everytime you move something on the sequence builder. better usability would be so wonderful. a shopping cart would come in handy to make more functional funnels. I'm using ClickFunnels for that, and fulfillment via Kartra

It's very intuitive and easy to use. It has a lot of features in the same place, so I can do everything inside the platform: landing pages, sales pages, email marketing, online sales, etc.

I think they should be more clear about its bandwidth limits. In the Starter Plan, the bandwidth has nothing to do with the number of users and courses you can have. I mean that is very easy to reach the account limits which leads to overcharges. So, in my first month I had to upgrade to the next plan which doubles the price.

When deciding to buy:
That everything I need is in one platform - membership/content hosting, payment/checkout, email system etc.
Affordability
I knew the support would be great as I was already with WJ & EW
After the sale:
Committed tech team dedicated to making ongoing improvements
Great FB community

Not able to have custom fields in checkout or in emails
(Didn't have weekly payment option before, but does now - yay!)
Would also love to be able to host quizzes that feed people into a particular email sequence based on result.