Tempo Timesheets Erfahrungen

Tempo als Zeitenbuchungstools, ist leicht zu verwenden. Es ist übersichtlich & simple.

Es wäre besser wenn man Felder nach seinen Wünschen anpassen könnte.

For issue-oriented end-users (e.g. developers), it's a great tool.
* Easy to use
* Seamlessly integration with Jira
* Easy administration

For account oriented end-users, there's an impedance mismatch. These users just want to log time against an account. Logging time against an issue and then assigning it to an account never feels right to them, and it's their biggest complaint. Tempo's solution is Internal Issues, but that doesn't resolve this usability issue for these users.

Does not support labor categories well - especially when a user performs different roles with different labor categories in a project. It can be partially worked around with work attributes.

Reporting works great for what's built-in but still needs improvement. E.g. reports of hours by combinations of project, account, user, role, work-attributes are needed. Dumping into Excel is the workaround here.

Generally, it is fairly easy for my team to log their time, and it is good that they can log it on EPICs rather than specific issues.

It's really clunky to administer the team and projects. There's no way to automatically add new projects to the team, and add new team members by default. Most importantly, the billing model is really frustrating. We do client work, and clients have access to our Jira -- But, clients will never ever log time. I don't believe that I should have to pay for those users as Tempo users. There should be an actual per-seat billing model, where I only pay for users who use tempo.

I like that it is easy to add time from JIRA and I don't need to go to a separate application.

I wish there was an easier way to get the information from Tempo to accounting software (i.e. Quickbooks Online) currently I have to copy the information over line by line when invoicing.

Overall, I'd say it covers the needs. The progress Tempo development team made in past year is pretty impressive. Trackers became way easier to use.
The reports are great, easy to customize.

That I can't buy the license only for the users I need tracker for.
I have a bunch of people in Jira that don't need the tracker, but I'm paying for them anyway. It's a bit of a downside.

The software is pretty intuitive and both fast and easy to get time entered into along with a good ability to download data for different integrations we have from the API.

Some of the documentation is hard to use and find for the current version of the software. It seems like there is a lot of old or outdated information available.
When searching for issues to enter time against using the issue lookup box the search is fast but terrible. It seems really inconsistent why you get the result you do.

I like that tempo makes time tracking, and reporting, within Jira extremely, extremely easy.

I don't like the additional monthly cost - Atlassian should acquire Tempo and offer it inside Jira!

Weekly views made entering times against projects a breeze.

Would be nice to duplicate entries across several days.

It's easy to work with the Tempo for both timekeeping and information extration.

Not being able to automatically email users in case of missing timekeeping.

Tempo is easily integrated in Jira suite, and allow tracking by a simple click.

The Tempo presentation has been improved recently, but the initial selection is often loss when you refresh pages. Need to select again filters...

The interface is very user friendly, it allows all team members to quickly fill out their timesheets. That was our #1 requirement when we switched to Tempo Timesheets. Our previous solution made this tedious and team members would be reluctant to properly enter their time.

In addition, the options at our disposal (different teams, reports, admin) allows us management to easily bubble up all required info.

Even though we consider it is worth it, it is the most expensive timesheet plugin in the Atlassian Marketplace.

Also, there is a bug that annoys me personally: when logging work and navigating quickly through the fields (jumping to the "time" part with TAB), any value entered too quickly would be wiped by a refresh that happens in the background. I'm to blame as well for that because I did not report it yet. :)

-Good tool for time tracking-Integration with JIRA makes it super easy to track the time-Easy User interface-Overtime calculation can be done easily

No such dislikes since it offers a bunch of features which makes time tracking easy

I can use mobile app for logging hours which is pretty convenient. It also gives you pretty neat working hours report so I can bill my clients accordingly.

Sometimes it's cumbersome to find Jira issues that I'd like to log hours in. On mobile application you cannot set worked hours directly (you can do it through website tho). You have to set specific begininning and end time which make the process longer.

- Very easy tool to use for end user
- The capability for reporting
- Installation out of the box. No extra knowledge for any Atlassian Administrator
- The organization of teams and acounts
- The customization: type of accounts, new attributes, etc...
- The feature for planning

The reminders policy could be improved
Multiple timesheet reviewers will be very useful
Non billing time like holidays or leaves it's not completely covered. Should be resolved in other way than using Internal Issues

I've used up to a dozen time tracking products, and the easy of use on this is the best. It creates less pain for a painful process of time tracking.

Some parts behave as unexpected. Removing people from teams/jira messed up their reports. Deleting Jira issues also deletes the time (This one is key - it'd be awesome if I don't have to worry about this)

Easy of use time tracking. Very good integration with JIRA.

We don't need all the features, worklog approval functionality didn't have all the features we need, so we wrote our own integrations. Poor communications about API. API was accicentally broken and we rewrote all our intergrations in rush.

Reporting agility, transparency, strong integration with jira.

missing how to proper save reused reports

It is easy to implement, update, and create new teams.

When you select a leave date for a team member, they still see the old team lead as an option for submitting their timesheet to. It is useful to track how employees move in the company, but this can be an inconvenience.

The ability to move the tracker from the right corner of the screen to another area of the screen, would also be useful. It can cover the bottom scroll bar on charts.

We rely heavily on Tempo to keep track of our client billable and support hours. Tempo's robust account management system has met our requirements for the past 6 years. It's really the only solution that meets our needs.

Only negative is the lack of reporting around the worklog attributes.

The ability to have a more detailed view point of where our time is being spent.

We do have some pain points when it comes to tracking contracts and when client goes over their paid hours.