kvCORE Erfahrungen

Getting leads. The ability to use the program to get leads into it and the great support and educational component in how to get leads.

After using Top Producer for 20 years, I find kvcore does not have the same abilities to manage the lead data. Cannot find a contact by street name. Also Top Producer has a closing and listing management aspect which is kvcore does not

Not a good platform to use for real estate

Not a good crm to be using and it takes a lot of time to set up the system rather than having it automated

The platform is very intuitive and has so many bells and whistles to not only keep in touch with your clients, prospects, leads but to capture information from individuals that then will import in to the database. I am learning more and more each day on what this platform has to offer. Our team absolutely loves it!

Setting up recurring reminders would be nice vs. having to snooze to move to another day.

This is a CRM on steroids. It allows me to employ the digital marketing tactics that are vital to success in today's market.

I would like clearer instructions in the training modules. Sometimes, it's hard to tell what I need to do before something else and if it were reiterated a different way or written out so I could see it on the slide, it might help me keep it in my brain. I have to relisten to that segment over and over so I don't mess it up.

I like the user interface and more importantly, what the system is capable of behind the scenes. The automation of everything REALLY helps me stay on top of things.

No cons, this software does everything I need it to....and more.

The most useful feature in the software is its CRM capacities. I have never used a CRM as useful as this one/

One of the hardest parts of using the software is getting set up. Since there is so much it can do it can be overwhelming at first when starting up. however, there is a lot of content to help you walk through the steps of setting up a successful CRM.

I especially like how easy it is to post on Facebook, Craigslist and other sites. The smart CRM is also great, I love being able to send massive texts and emails.

Fantastic product, I highly recommend it.

I have nothing negative to say, perhaps I wish the dialer was quicker.

I like the homepage where I can see all of my customers viewing properties. It is very easy to see which ones they are interested in and go directly to that listing info.

I wish I could select 2 Bedrooms instead of 2+. I recently had a buyer who only wanted to see 2 Bedrooms and was not interested in the 3 and 4 that kept popping up because I was only able to select 2+.

easier to use than a lot of broad use CRM applications
Value for money
Their Facebook boost is incredible and worth every penny

So many features it’s hard to find things
Poor iPad experience
iPhone app feels tacked on and not a priority

Really nothing. I have hated KVCore since the moment (ok third month because it took that long to get them to get me set up). And they have NO TERMINATION ability in their contracts.

I have had KVCore for a year and I LOATHE them to the fullest extent. Their customer service is HORRIBLE...they avoid you and ignore your messages. I have had THE worst time with them. Their contracts are ridiculous and they do not work with you. And, the CRM is VERY clumsy and not very intuitive or user friendly. And the marketing articles they may post for you on your social media was so embarrassing to me that I had to block them from posting and delete their posts. AVOID

Great CRM. I like the labeling of the customers and ability to change throughout relationship.

You must put in the time to learn the system to use all of its tools. Would like to have the ability to have someone manage the system on my behalf.

Lots of potentioal and features in the works, but still a lot of bugs with core features.

1. Round robin lead distribution isn't a true round robin. I've had one agent get 5 leads in one day because the system starts at user 1 every time. It needs to start with the next user in the list once a lead is accepted.
2. Search functions on the front end still have issues. Type in a known active listing and it will say no results in the autocomplete. You have to hit enter, a lot of users won't do that if they see no listings found.
3. Confusion and tedious way to associate agents to their listings, if you have a big company this would be a major issue and source of frustration.
4. One more lead distrubition issue, the system is sending leads to one agent but then assigning them to another. I have now had 2 situations where one agent accepted the lead but it's been already assigned to another agent.

I love the fact that everything is right at your fingertips for great lead generation.

It's difficult to figure out how to use the features to get the best results.

it automates so much that I would have used a human for

Not educated enough to answer this. I have people who take care of it

I like the mass email feature and the fact that you can create templates to make this automated. It also tracks every interaction.

Make it easier to send a message to all contacts.

Software keeps motivated! I like checking it from my phone or home PC. Gives me a routine everyday...

Email is not use friendly. Sometimes it wants you to choose canned letter which I prefer to write my own.

Easy to use and integrate with our business.

Would love to be able to delete lead data

The features are endless... if it's possible, kvCORE can do it!

There is no autosave or tabbing available when entering property details for database entries. Having to use the mouse to click save is annoying. Type in the street address. SAVE. Type in city. SAVE. Type in State. SAVE, etc... please fix this!!!!

Terrible. I do not like this company and they don't even let me cancel a product they sold me based on lies and now threatening to ruin my credit and I can't even cancel

They signed me up based on a scam sales practice. Promised to cancel, 6 months after every day I received collection threats, they forced me finally to use the product. Didn't take any accountability of the lies of the sales person signing me up. Been wasting my hours every day full time trying to make this system work, every day there's a new BUG, nothing works in this platform. All functionalities constantly stops working. CRM doesn't load, texts sent with false information about who I am or what company I'm from, emails all sent to spam, I HATE EVERYTHING ABOUT IT! $600 a month for a piece of JUNK that you can't even cancel. AVOID. ZERO customer Service

I like the landing pages, newsletters, and the ability to add mls search

Sometimes emails are not sent to my clients

Many options to choose from compared to my previous provider.

Takes a while to learn, but with daily use it became much easier.