Replicon Erfahrungen

I like that it's Cloud based and that we can work easily with your support to fix and improved problems. The installation was very light as we are using iPads as Cloud Clocks and some users are using their smartphones.

Testing new features is difficult as for the moment, we could not test other features on the same platform. During the test we asked for, a duplicate of the working platform was created, but it was useless, because users could not be connected to the 2 platforms at once.

Project and Resource Accounting capability of the system allowed exceptional control and visibility which empowered us to make better project decisions, rescue projects that were failing and optimize project returns.

I would recommend they add a report type that allows each project to be measured on an income statement basis.

It appeared to be easy to implement and with the app, easy for staff to track their time

Integration has been a nightmare. We have been at it since last November 2018 and we are still not live at the end of March 2019. It didn't work with our QB software system. Their "integration" team was not knowledgeable in their own system. We constantly get conflicting direction depending on who we are talking to. They have no manuals and their online help area is horrible and can send you in a loop with no answers. We have literally spend 100's of hours working on a program that should have been easily integrated.

Easy to use. Everyone learned how to use it quickly. We have full time salary employees who assign hours to activities as well as interns who clock in and out and get paid hourly - it is great to be able to have both options in the same system. Customer support is always quick to respond and they are able to solve my issues most of the time - the chat feature is really great and much easier than a phone call. I love being able to review all the time sheets and time off easily and employees appreciate being able to keep track of their vacation/sick leave balances w/o having to calculate it themselves. It is also great to be able to run reports every 2 weeks with the interns hours and pay totals. The reminder emails are also helpful and keep me from having to nag employees to submit time sheets on time.

We keep running into an issue with our time zone because we are in the US Virgin Islands (Atlantic Standard Time) and we do not observe daylight savings. The issue seems to be fixed for now, but I have contacted support multiple times because our times have been 1 hour off on reports and in the system. The issue was fixed every time I contacted support but then days or weeks later, the same issue would arise. I also wish there was a user option for a supervisor to review and approve all time sheets, but not have to complete a time sheet themselves. As far as I know, every user with an account also has time sheets to complete. I also wish there was a way for salaried employees to add their time in/time out of the office in addition to logging hours against activities. We found a workaround by adding comments to each day, but it would be nice if this feature was already included in the system.

Replicon makes keeping track of your time in the office very easy. Entering your in and out times is very easy. The ability to input expenses and mileage makes things easy for our accounting department.

The few things that gave me trouble were the input of time when not using a 24 hour time format. If you put in 3:00, before you could type pm, it would add am to it and go to the next entry module. Adding mileage was a bit overinvolved than it should be. You created the entry, then had to do another entry within that entry to actually input your mileage.

Replicon makes it easy to record my time daily and automatically enters holidays and my approved time off on my timesheet If I need to look back at past timesheets, or re-open an old sheet it is easy and user friendly with just a click. All the information you need is easy to find on either the Timesheet or Time Off tabs. I can quickly see my Vacation and Sick time balances.

I like that when time is approved I receive an email and don't have to go back to the software to check.

The drop down's where you select the Program/Project to post time to is a little daunting at first, however I think it is more how our particular company set this up than it is an actual issue with the software's functionality.

What I really found most attractive about Replicon is that the interface is very simplified for both managers and employees tracking their time sheets, as well as payroll managers going in to manage and track information inside the portal. The interface being quite simple and easy to navigate is one of the things that makes it stands out to me, for the type of solutions our team wants to get out of it.

While customer service can be good sometimes with responding to inquiries, getting a complete and accurate response can be hard to see in a response at times when we can't find the answers online.

I love that this software can be set up to accrue time off for employees who can see exactly how much leave they have at any given time.

Setting up new users has a lot of steps and it's easy to miss one.

Ease of use on all devices. The mobile app is especially important. The users are able to record their work on the go on any device.

Not being able to customize the application for a couple of our specific needs without upgrading or expensive customization costs.

It is a very accurate tool to manage your team's working hours, though sometimes it's easier to upload them from an spreadsheet. It is quite good that you can create several proyects and thus trace the man hours associated with each.

As I mentioned, sometimes you have an spreadsheet (sdpecially with large teams) with the hours information, and I haven't been able to find a feature that allows to upload them.

The user interface is very polished and easy to use. Copying taks and/or hours from the previous timesheet is a very helpful functionality.
No more excuses for employees complaining that filling timesheet systems take too much time and effort!
A lot of customization options for the administrator: Replicon can be completely tailored to company's needs.
Powerful reports.
SSO and email notifications are extremely useful.
Online support is very competent and responsive: all of my requests are always understood and resolved very quickly.

The administrator interface is a little bit confusing: there are a lot of tabs at many levels, and it's not always clear where to obtain the information needed.
Timesheet validation rules are quite limited: they cannot be copied/cloned, so tricky workarounds are needed if multiple timesheet templates are used.

Sparx USA has been using Replicon for over 2 overs. Sparx was looking for software to automate time and attendance for the staff. The software implementation went smoothly and used on a daily basis by the staff. The software allows the staff to have full visibility of their time and attendance either thru a mobile app or log-in into the website.

Setting up the annual employee vacation time. It is confusing for a end user based on the validation rules to accrue time correctly. Replicon support was excellent in helping me set-up the staff vacation time.

I like the countless functionalities of this software. I have yet to come across something I couldn't accomplish with it. The reporting feature is great! I am new to using this software and I was able to catch on quickly and am even finding new functions for my team to use.

Some processes aren't exactly intuitive. I have reached out to the support line for a few things that I couldn't figure out. However they have always been very helpful!

This software is very user friendly, it provides all we currently need, and the cost is manageable.

I like this product and I haven't found anything that I can say I like least about it.

Ability for users to submit time against multiple projects and labor categories. Also ability for user to track Paid Time off through the year.

Technical support is very good. Typically always get through on my first call and there is no wait time.

Reporting capability is a bit confusing but this could be due to our use of a new version and reports are different.

Replicon allowed us to bemore efficient and accurate.

At this time we haven't had any problems using Replicon.

This software is easy to use. There are lots of options that can be customized as needed.

Since we are located in Saskatchewan and our time does not change for daylight savings time some our the time dependent processes got messed up when their servers changed times. The support team was quick to fix the issue once it was identified.

Support help and training provided and really great service

Too many different reports - I only use this program for vacation time

It was super easy to implement and all staff, regardless of computer skills, we quickly able to begin using the software. The summary reports run each month make billing fast and efficient. And the ability to obtain a quick summary of hours and expenses for any project, at any time, for any duration was something we were never able to do before. When our Clients ask for an update, we can quickly provide them with a professional looking summary report.

Honestly...I know we are using only a fraction of what this software is capable of. I wish there was an easier way to determine what other tools may be helpful to us and to quickly learn how to implement them.

The best things about this product is that time sheets are processed by the individuals and once approved we in payroll can run a report to download the information we need. From there we can import the data into our payroll software in very fast and accurate manner. Doesn't take long at all compared to the old days where we'd have piles of paper time sheets, and we'd have to manually input them. Now the individual spends a min a week filling in their time sheet online.

There really isn't many cons. All I'd say is that every business is different and it could take up to a year to have it doing exactly what you need. From permissions to how it extracts to your payroll. Once you have it how you want it you won't look back.

We love having our timesheet and project management data all in one place. Replicon's reporting features are extremely robust and we take full advantage of their scheduled email reports feature. The UI is also easy to use. Their helpdesk is also very responsive.

If there was additional project management features (ie. ability to track project timelines, similar to MS Project) that would be really helpful. There is the ability to integrate, however, it'd be nice if that was an offering in the tool.

This was a perfect fit in how we track projects, specifically hours charged to projects vs the budgeted hours allotted for the projects. We also track budgeted costs vs actual hours/costs.
We are able to retrieve specific reports on time and $$, so when estimating like projects it gives you a quick estimate of how long it would take.

Going from GEN 2 to GEN 3 was difficult for em in reference to generating reports. It took a while to get used to the types of reports you could get out of this software.

It does everything what my organisation need to do to run my business including time off accruals and balance re-sets, timesheet and billing, reports and integration from and to other software.

The mobile app needs to be a but more intuitive.

The software is relatively easy to use. Our employees never have problems navigating through the timesheets, time off features and expense reporting. As an administrator of the software I am most satisfied with the quick and helpful customer supporter I receive from Replicon's customer support staff.

I find preparing reports can be a little difficult and time consuming.

It makes billing so much easier and less margin for errors. Its easy to navigate and update.

I would like to see more capabilities for employees to be able to run specific reports and not have access to all the reporting. We also need a way to track expenses with our grants and contracts. I am learning how ot use it better and like it more everyday.