Replicon Erfahrungen

Vorteile

Reporting showed us which customers were being visited ( and which weren't) with a customer report we created for them.

Nachteile

Had to ask support to open up some features, like Dashboard for instance, it's a free feature so should just be there when you sign up.

Vorteile

The easy use of it's features and funcionalities. Our whole organization uses it and it has made time tracking, reporting and overall monitoring easier. We use it for time punches, overtime, salary review, employee details, vacation bookings, payroll.

Nachteile

We cannot attach documents in the clock in/out or time off bookings. For example, to add a medical certificate to justify a medical leave that was entered in the system.

Vorteile

Replicon is a great tool if you are looking to track labor allocation for projects. We use Replicon for our team to log their time and then we export CSV files and have our administrative assistant enters the time into our ERP system.

Nachteile

The task sorting is really lacking. There needs to be a few column or row sorting options, by due date, etc. I end up having to manually move tasks within projects up or down whenever dates change and it's very tedious.

Vorteile

It appeared to be easy to implement and with the app, easy for staff to track their time

Nachteile

Integration has been a nightmare. We have been at it since last November 2018 and we are still not live at the end of March 2019. It didn't work with our QB software system. Their "integration" team was not knowledgeable in their own system. We constantly get conflicting direction depending on who we are talking to. They have no manuals and their online help area is horrible and can send you in a loop with no answers. We have literally spend 100's of hours working on a program that should have been easily integrated.

Vorteile

What I like most about Replicon's software are the power full tools available in reports and the way data is presented that allows accurate tracking of project costs and business costs as well as ensure all personnel's time is accounted all in one software.

Nachteile

There is a bit of a learning curve to this software. Not everything is straight forward or user friendly. Definitely training is required.

Vorteile

The support team is excellent and always willing to work through any problem and find a solution to your needs.

Nachteile

Setting up users can be a little complicated.

Vorteile

A great time recording tool for any size business, scaled up as the business grows. Support team are always quick to respond and helpful. I'm currently using the tool for time sheets for a salon team so it is affordable and effective and makes payroll & time off requests so much easier to administer and track.

Nachteile

Take a while to get used to the software especially on tasks that you do not do weekly ie onboarding new employees and setting up so I sometimes have a few tweaks needed by the support team which is never an issue and always quick to resolve.

Vorteile

Like my review title states, Replicon is a very robust and flexible system that can cater to a company's need whether you have office/field staff, full time/part time staff, and anything in between. Being able to customize the system for different use cases and for different types of employees is great. The ability to create custom reports is powerful for data nerds like me.

Nachteile

It does have some limitations in some very unique case uses, a bit pricey, and requires a yearly saas model. But overall I have no complaints.

Vorteile

It makes billing so much easier and less margin for errors. Its easy to navigate and update.

Nachteile

I would like to see more capabilities for employees to be able to run specific reports and not have access to all the reporting. We also need a way to track expenses with our grants and contracts. I am learning how ot use it better and like it more everyday.

Vorteile

We use replicon for tracking the time spent on various projects. The tool is easy to use.

Nachteile

The system doesn't allow some things to be added by admins, like new roles. We'd always need to contact customer support for this.

Vorteile

Replicon's timesheet system works very well for our professional services company. The reporting is quite flexible and covers most of our needs. The system is easy to use and requires little training for new users. It is a great system that looks very professional, is highly flexible, and helps to reduce business risks associated with client billing.

Nachteile

Innovation and development life-cycle seems very slow - it takes a long time before any significant features are released or the user interface is updated. New innovation seems to be focused on new modules that you have to pay extra for, but not so much on modules you are already paying for. New version of the product are developed on separate platforms so when you want to upgrade to the latest version, it is an entire migration project, often with a cost. Their billing processes are rigid, invoiced every 3 months - it would be great if they moved to monthly billing with auto subscriptions, and usage based so that you only pay for what you use (rather than buying set licenses and paying for them whether you use them or not)

Vorteile

Web interface, granularity of project specification, full workflow from time submission to billing, auto-save when you forget to press save(!)

Nachteile

For long and complicated timesheets I would like a useful search

Vorteile

Project and Resource Accounting capability of the system allowed exceptional control and visibility which empowered us to make better project decisions, rescue projects that were failing and optimize project returns.

Nachteile

I would recommend they add a report type that allows each project to be measured on an income statement basis.

Vorteile

I use Replicon to keep track of all time spent by most members of the company. It is a great system, easy to learn and it has helped improve most project's perceptibility. Replicon's interface is clean and friendly and ease of scheduling takes less time which is a better choice compared to manual timesheets we used to pass around everyday. The app is exactly what it needs to be as it provides a great deal of flexibility that allows easy matching of time spent on projects against budgeted hours.

Nachteile

Replicon does not have a good deployment for mobile devices, its access is slow and has limitations in terms of reporting. Neither does it allow configuration of different scenario analysis nor allows manipulation over time. Its interface is too simple and I think there's more room for more functions so that we can integrate more work into the system, to improve reporting options for that is more versatile and manageable.

Vorteile

Easy to use. Everyone learned how to use it quickly. We have full time salary employees who assign hours to activities as well as interns who clock in and out and get paid hourly - it is great to be able to have both options in the same system. Customer support is always quick to respond and they are able to solve my issues most of the time - the chat feature is really great and much easier than a phone call. I love being able to review all the time sheets and time off easily and employees appreciate being able to keep track of their vacation/sick leave balances w/o having to calculate it themselves. It is also great to be able to run reports every 2 weeks with the interns hours and pay totals. The reminder emails are also helpful and keep me from having to nag employees to submit time sheets on time.

Nachteile

We keep running into an issue with our time zone because we are in the US Virgin Islands (Atlantic Standard Time) and we do not observe daylight savings. The issue seems to be fixed for now, but I have contacted support multiple times because our times have been 1 hour off on reports and in the system. The issue was fixed every time I contacted support but then days or weeks later, the same issue would arise. I also wish there was a user option for a supervisor to review and approve all time sheets, but not have to complete a time sheet themselves. As far as I know, every user with an account also has time sheets to complete. I also wish there was a way for salaried employees to add their time in/time out of the office in addition to logging hours against activities. We found a workaround by adding comments to each day, but it would be nice if this feature was already included in the system.

Vorteile

The user interface is very polished and easy to use. Copying taks and/or hours from the previous timesheet is a very helpful functionality.
No more excuses for employees complaining that filling timesheet systems take too much time and effort!
A lot of customization options for the administrator: Replicon can be completely tailored to company's needs.
Powerful reports.
SSO and email notifications are extremely useful.
Online support is very competent and responsive: all of my requests are always understood and resolved very quickly.

Nachteile

The administrator interface is a little bit confusing: there are a lot of tabs at many levels, and it's not always clear where to obtain the information needed.
Timesheet validation rules are quite limited: they cannot be copied/cloned, so tricky workarounds are needed if multiple timesheet templates are used.

Vorteile

As a federal government organization, we had some rather unusual requirements and we have been able to customize the application to achieve 98% of our needs within the system. The ability to use Excel.CSV imports and exports has saved us a tremendous amount of time without compromising data integrity.

Nachteile

The reporting function is very powerful but a little arcane in construction and distribution. We have been able to work around these issues, but would like to see some gains in this area.

Vorteile

I have no complaints about Replicon's TimeAttend. It's SO VERY easy to use, that I could have taught myself! However, there is a "Help" link to learn more about it if I wish. Replicon allows me to enter my hours worked on a daily basis, approve/submit once per pay period, and see when my manager has approved my time work. It also allows me to request vacation with very little effort. I can request less than a full day, and opt to add a reason. It permits me to request multiple days off with one effort -- unfortunately, not all Time & Attendance systems provide that option even if two vacation days are consecutive. Replicon also provided us a brief "trial" that permitted me to test it to see firsthand the ease of use, how easy it was to provide the approval as a supervisor, submit my own time worked, etc.

Vorteile

Sparx USA has been using Replicon for over 2 overs. Sparx was looking for software to automate time and attendance for the staff. The software implementation went smoothly and used on a daily basis by the staff. The software allows the staff to have full visibility of their time and attendance either thru a mobile app or log-in into the website.

Nachteile

Setting up the annual employee vacation time. It is confusing for a end user based on the validation rules to accrue time correctly. Replicon support was excellent in helping me set-up the staff vacation time.

Vorteile

You can impute the hours per project, initiatives, or detailed tasks in these. It depends on the detail of the information added by the administrator in each of these.
Is possible to add a detail of the tasks in the box for the hours with a little text.
At the end of the week, the information of the hours is sending to the approvers.
The users have the possibility to show reports by projects or teams members.
Also, is possible to set the hours dedicated for the BAU and projects.

Nachteile

At the beginning is not much intuitive. The option to show the reports is not easy to find and the information in these is complicated to understand if you don't know how the application is set.

Vorteile

- Very user friendly
- Captures the time, location and user images accurately
- Accessible from any location
- Cost Effective and true value for money.

Nachteile

Sometimes the server gets down time, so we have to wait until it wakes up.

Vorteile

As a web based application it services our mobile workforce extremely well. The ability to customize the functionality via administrator configuration allows the product to fit our needs.

Nachteile

Lack of a user manual for this version makes it difficult to maintain. The help screens are fairly generic (as they cover multiple products) so very often we have to resort to the chat lines. While the service level of the chats is excellent, it is not to most efficient way to resolve issues.

Vorteile

I like the countless functionalities of this software. I have yet to come across something I couldn't accomplish with it. The reporting feature is great! I am new to using this software and I was able to catch on quickly and am even finding new functions for my team to use.

Nachteile

Some processes aren't exactly intuitive. I have reached out to the support line for a few things that I couldn't figure out. However they have always been very helpful!

Vorteile

Replicon makes keeping track of your time in the office very easy. Entering your in and out times is very easy. The ability to input expenses and mileage makes things easy for our accounting department.

Nachteile

The few things that gave me trouble were the input of time when not using a 24 hour time format. If you put in 3:00, before you could type pm, it would add am to it and go to the next entry module. Adding mileage was a bit overinvolved than it should be. You created the entry, then had to do another entry within that entry to actually input your mileage.

Vorteile

Replicon worked with us to make sure we had one system that worked for both location that are in different countries and had very different needs.

Nachteile

We had 3 changes in implementation for who we were working with which slowed things down a bit