Replicon Erfahrungen

It is very easy to use and is not time consuming, the reports are clear, direct and detailed. I get everything I need.

I have a hard time setting global (for all employees) values. I don't have to do this often, so I forget what to procedure is and I have to call customer service. I do love customer services, so it isn't bad.

Replicon's timesheet system works very well for our professional services company. The reporting is quite flexible and covers most of our needs. The system is easy to use and requires little training for new users. It is a great system that looks very professional, is highly flexible, and helps to reduce business risks associated with client billing.

Innovation and development life-cycle seems very slow - it takes a long time before any significant features are released or the user interface is updated. New innovation seems to be focused on new modules that you have to pay extra for, but not so much on modules you are already paying for. New version of the product are developed on separate platforms so when you want to upgrade to the latest version, it is an entire migration project, often with a cost. Their billing processes are rigid, invoiced every 3 months - it would be great if they moved to monthly billing with auto subscriptions, and usage based so that you only pay for what you use (rather than buying set licenses and paying for them whether you use them or not)

I honestly can't think of any. I guess it's nice that you can see your time off balances. I don't have more to say.

My complaints are probably more about the mobile app than the web software, but neither are wonderful. It's just cumbersome software to use. In the mobile app, getting it to retain a new project code seems impossible. Time off is bad in both. It keeps track of balances, but it's never clear whether that balance includes only available hours, pre-scheduled hours, etc. And it doesn't integrate with your Outlook calendar, so after a time off request is approved, you still have to manually update your calendar. And when taking a half day, there's only the option for a "start time." Sometimes I am taking the morning off, or working a chunk of the day, with some time off in the morning, some in the afternoon. The mobile app refuses to let you use a swipe keyboard to put in notes. There is no way to put in earned comp time, so there's no tracking of that bucket, which is aggravating.

Project and Resource Accounting capability of the system allowed exceptional control and visibility which empowered us to make better project decisions, rescue projects that were failing and optimize project returns.

I would recommend they add a report type that allows each project to be measured on an income statement basis.

Easy to use. Everyone learned how to use it quickly. We have full time salary employees who assign hours to activities as well as interns who clock in and out and get paid hourly - it is great to be able to have both options in the same system. Customer support is always quick to respond and they are able to solve my issues most of the time - the chat feature is really great and much easier than a phone call. I love being able to review all the time sheets and time off easily and employees appreciate being able to keep track of their vacation/sick leave balances w/o having to calculate it themselves. It is also great to be able to run reports every 2 weeks with the interns hours and pay totals. The reminder emails are also helpful and keep me from having to nag employees to submit time sheets on time.

We keep running into an issue with our time zone because we are in the US Virgin Islands (Atlantic Standard Time) and we do not observe daylight savings. The issue seems to be fixed for now, but I have contacted support multiple times because our times have been 1 hour off on reports and in the system. The issue was fixed every time I contacted support but then days or weeks later, the same issue would arise. I also wish there was a user option for a supervisor to review and approve all time sheets, but not have to complete a time sheet themselves. As far as I know, every user with an account also has time sheets to complete. I also wish there was a way for salaried employees to add their time in/time out of the office in addition to logging hours against activities. We found a workaround by adding comments to each day, but it would be nice if this feature was already included in the system.

Replicon is exactly what it needs to be. It's a simple and easy to use web based timesheet, expense and time off tracker. Nothing glamorous here just simple and effective. One of the features that I personally love is the ability to see and track other people's time off within your organization. It has helped on more than one occasion when trying to plan meetings or coordinate schedules with multiple people who may or may not be out of the office.

One small aspect that could use some improvement is in user's personal setting and in particular notification settings. As of right now there doesn't appear to be any way for a user to be able to set or adjust their notification settings. It's a small complaint in the grand scheme of things and definitely not a deterrent from using Replicon as a timesheet solution.

What I like the most about this software is how simple it is to punch in, punch out and go to break.

Simplicity of use to even book vacations and paid time off

Customer support actually supports you, via chat!

You can punch in through mobile phone, employees could abuse this.

I like that it's Cloud based and that we can work easily with your support to fix and improved problems. The installation was very light as we are using iPads as Cloud Clocks and some users are using their smartphones.

Testing new features is difficult as for the moment, we could not test other features on the same platform. During the test we asked for, a duplicate of the working platform was created, but it was useless, because users could not be connected to the 2 platforms at once.

I love that this software can be set up to accrue time off for employees who can see exactly how much leave they have at any given time.

Setting up new users has a lot of steps and it's easy to miss one.

It is a very accurate tool to manage your team's working hours, though sometimes it's easier to upload them from an spreadsheet. It is quite good that you can create several proyects and thus trace the man hours associated with each.

As I mentioned, sometimes you have an spreadsheet (sdpecially with large teams) with the hours information, and I haven't been able to find a feature that allows to upload them.

As a federal government organization, we had some rather unusual requirements and we have been able to customize the application to achieve 98% of our needs within the system. The ability to use Excel.CSV imports and exports has saved us a tremendous amount of time without compromising data integrity.

The reporting function is very powerful but a little arcane in construction and distribution. We have been able to work around these issues, but would like to see some gains in this area.

- Very user friendly
- Captures the time, location and user images accurately
- Accessible from any location
- Cost Effective and true value for money.

Sometimes the server gets down time, so we have to wait until it wakes up.

I like the countless functionalities of this software. I have yet to come across something I couldn't accomplish with it. The reporting feature is great! I am new to using this software and I was able to catch on quickly and am even finding new functions for my team to use.

Some processes aren't exactly intuitive. I have reached out to the support line for a few things that I couldn't figure out. However they have always been very helpful!

This software is very user friendly, it provides all we currently need, and the cost is manageable.

I like this product and I haven't found anything that I can say I like least about it.

Ability for users to submit time against multiple projects and labor categories. Also ability for user to track Paid Time off through the year.

Technical support is very good. Typically always get through on my first call and there is no wait time.

Reporting capability is a bit confusing but this could be due to our use of a new version and reports are different.

Replicon is a user-friendly, time-tracking platform that is nimble, accurate, and powerful. Replicon's clean interface and intuitive hierarchy renders time-tracking tasks manageable for small companies, where HR is one of many functions under a sole manager. PrepMatters has found Replicon especially helpful in tracking accruals for paid sick leave of part-time employees. We're happy to give Replicon a shout-out!

It took us longer to get set up than we had planned, but after setup and training, we've been good to go.

This software is easy to use. There are lots of options that can be customized as needed.

Since we are located in Saskatchewan and our time does not change for daylight savings time some our the time dependent processes got messed up when their servers changed times. The support team was quick to fix the issue once it was identified.

Support help and training provided and really great service

Too many different reports - I only use this program for vacation time

It appeared to be easy to implement and with the app, easy for staff to track their time

Integration has been a nightmare. We have been at it since last November 2018 and we are still not live at the end of March 2019. It didn't work with our QB software system. Their "integration" team was not knowledgeable in their own system. We constantly get conflicting direction depending on who we are talking to. They have no manuals and their online help area is horrible and can send you in a loop with no answers. We have literally spend 100's of hours working on a program that should have been easily integrated.

Time reporting for employees software works well and everyone can see what everyone else is doing.

Hard to add new hires, need to create a way to default the company rules to every new hire

It is user friendly and the great customer support

This is not a Replicon issue but an issue with users. employees who do not submit their timesheets or time off request. and/or supervisors who do not approve in a timely manner.

This was a perfect fit in how we track projects, specifically hours charged to projects vs the budgeted hours allotted for the projects. We also track budgeted costs vs actual hours/costs.
We are able to retrieve specific reports on time and $$, so when estimating like projects it gives you a quick estimate of how long it would take.

Going from GEN 2 to GEN 3 was difficult for em in reference to generating reports. It took a while to get used to the types of reports you could get out of this software.

It does everything what my organisation need to do to run my business including time off accruals and balance re-sets, timesheet and billing, reports and integration from and to other software.

The mobile app needs to be a but more intuitive.

The software is relatively easy to use. Our employees never have problems navigating through the timesheets, time off features and expense reporting. As an administrator of the software I am most satisfied with the quick and helpful customer supporter I receive from Replicon's customer support staff.

I find preparing reports can be a little difficult and time consuming.

The customization of the product is the best part. We work in a wide variety of difference countries and we are able to customize accruals, benefits, etc. based on local country labor laws. Additionally the platform is extremely user friendly and our staff had enjoyed using the platform. The cost for the platform is also very reasonable when compared with similar products.

The expense reporting aspect could be improved. It would be helpful if you could attached multiple receipts to expense lines, and if the platform scanned receipts and imported to Replicon.