Houzz Pro Erfahrungen

After almost 10 years with HOUZZ I feel the cost is worth it. We have a large metropolitan area we include in our advertising. The ability to show potential customers our projects is the number 1 reason we use it. Although many features have been added, the only other one we use is the lead generating aspect. It takes attention and time but we do get some good leads that turn into projects.

All of the added features are included in other software we already use such as DropBox , Quickbooks, and Asana. Starting over did not make sense for us. I have looked at some of the features but they appeared to take too much time to get started.

We enjoy the platform within HOUZZ to showcase our projects and HOUZZ Pro to engage directly with our clients and we love [sensitive content hidden]. I think without him we may not have stayed with HOUZZ. His enthusiasm is infectious and he goes above and beyond to assist you and he knows the product.

When we first integrated with HOUZZ we had issues with onboarding and log in which were difficult to rectify until Charbel started to work with us.

I was a longstanding customer with Ivy before Houzz and "the new experience."The transition was easy as well as the learning curb.The library, with the clipper and descriptions built in, has always been a great assist with multiple projects going. It's good for our inter-office to have invoices and purchase orders with pictures of the products on each document. Clients also appreciate the images on their invoices, especially if they are ongoing customers and sometimes don't remember what was ordered. Plus, the client dashboard is a good client relations tool.

As stated, I was a longtime customer of Ivy and loved every functionality it offered. Although the software transition from Ivy to Houzz merged very well, I have had some challenges with the new appearance and navigation through all the parts. We have been managing, and then Houzz presented the "new experience." All of our templates were changed. We have had to learn new ways of inputting products while setting up new templates for us and the new look. All of these changes have been time-consuming.

The project based software is a a must for our business. There are many features the program offers but what we use this for largely is project selection, proposals, and invoicing with clients.

In any software system there is always room for improvement, overall I love that the team is constantly working to improve and seeking input from the users on how to improve. Are there things I wish this could do now that would make our life easier, YES, but overall ok with the way things are working and getting used to the newest version.

Responding via email to inquiries, website design updates! Love the Video feature!

Don't recall getting a tutorial for use or recorded tutorial tools

Surprisingly its very blunt way of showing people wants and desires and how to help make them a reality

The Pricing structure, its hard when your just begging with a new company of your own, I realize you need to spend to make it is still scary

The business manager support service, website development support and marketing

Moving clients from proposal to quotation stage, difficulty editing.Mobile app is limited for client detail infoThe 3D program products for layout of a floorlplan

the job estimating and 3-d render program is an amazing tool.

I do wish that there were a way to show the overall cost of product and the overall cost of labor on an estimate to have a quick depiction of profit and material costs.

Great 3d floor plan layout and modeling for a novice.

It served my purpose but all the goodwill has been blown by the very scam-like lack inability to unsubscribe. This shouldn't need to be hidden. Support shouldn't need to be contacted. There is no excuse for a good software to rely on shady means to maintain cash flow. I wonder how many accounts are dead and they are just banking on people not calling?!

the way that I can edit my own website and business profile

to be sure that the leads are real. Most of my leads send me a message and after this they have never answer my text messages or messages by houzz. rare

Leads, 3d rendering, communications for client with idea books

some 3 d is limited. Needs more options, need a true mood board that can be personalized with my business logo and being able to pull products that are not just Houzz into he template. Need to be more user friendly.

My Firm uses Houzz Pro mostly for presentation of proposals, invoices, mood boards and tear sheets.

Some things are clunky. You should be able to turn a mood board into a proposal automatically, for example. Instead, everything must be added manually. Also, I'm disappointed that our tear sheets, proposals and invoices cannot be customized to look like our business branding instead of Houzz Pro's.

Industry-specific features make it a great solution for interior designers. Wonderful personalized support from the Houzz Team, is always appreciated.

The virtual site-measure tool needs improvement - not sure if the technology is there yet, but as is it requires that the measure options are on the same level - easy with empty spaces, hard when there are furniture pieces in the way.
Can't wait for that tool to improve in the future!

I like the integration between our Houzz profile content and creating a website from it. It allows me to keep a portfolio of our work that I can direct clients to along with the creation and management of our website which is hosted by Houzz. It provides a single portal for managing leads from people who choose us in general searches on Houzz such as what they call Houzz Project Match, to leads that come directly through our website which is hosted by Houzz. They all show up in the same place. With the addition of the website tools and a fair bit of customization of our website using them, it has really provided an easy solution for a fair bit of our marketing. I would highly recommend it, especially for a smaller company that does not already have an up to date website. Also, remarkably, since hosting our website on Houzz our organic search engine ranking is unexpectedly high after switching over a year ago.

I would love even more website creation tools but I also recognize that with more complexity, it might go beyond my capability to use these new tools.

Our company likes the analytical information, lead generation information, and the profile settings given to us. The information we receive is valuable such as addresses, phone numbers, project information, and metrics we can use to create strategies for our company.

Although we do receive valuable information, we wish it was easier to download it into a pdf or an excel document. Additionally, we wish the layout of the incoming leads was organized a different way so we can easily see information quickly or sort leads by month, project types, and etc.

We wish we could obtain emails of the leads we receive to build an email list. The ultimate dream would be for Houzz to connect to our CRM program Builder's Trend.

I love the image integration of Houzz Pro and the referral system improvements. I now have more specific client leads that are closer to who we remodel for. Houzz Ideabooks are our favorite tool, but we have also been early adopters of both Houzz and Ivy and their client proposal/invoicing program. I am looking forward to more developments of the merger of the two companies.

When Houzz makes a development change it isn't always for the good of the users. However, when I speak to my Houzz Associate directly, they will walk through my concern and take it back to tech support if something that I found critical changed and find a work around or have it come back.

Houzz Pro has a good look and is constantly updating it's capabilities.

Some of the newer features are more about Houzz doing something, than creating a product that connects quality leads with professionals. They make a lot of noise and do a lot of things, but no one really benefits. Concierge services, especially has been very unhelpful. Also, they way Houzz Pro redesigned it's format is not as user friendly for our objectives.

I enjoy using communication tools. I also like that the software allows for the storage of documents in files that my clients can always have access to even when my office is closed. Creating proposals, estimates, and invoices is very simple as well.

What I like least about the software, is the messaging tab. When typing a message under the messaging tab, the typing lags. It will lag so much that I will sometimes have to sit and wait for the typing to catch up. I have found that when I send a message through the overview tab, I do not have this issue; however, when scrolling through what I've typed in the overview tab, the scroll forces my type to go above the message tab or below - I can never get the message box to center my typing. I am forced to type a portion of the message without seeing what I typed, then when I am finished, I have to manually scroll through and correct any mistakes that I made. I find it more efficient to correct as I go; however, it is hard to do so when the message box forces the scroll to go up or down.

a good centralized tool for project management, proposals, invoicing, customer facing collaboration

cost, and overall ease of use, funds held on paid invoices too long, lacking some functionality in the 3D room toolwish I could pay a lesser fee for the software use only and not lump in marketing budget, example, i'm on the lowest marketing budget possible and it allows me to use the software, I'd like to see that cut in half and not care about marketing (because I get way more word of mouth referrals than anything here)

I enjoy the continuing upgrades and benefits Houzz has and continues to roll out as to the improvement and ease of using their site. I enjoy that we can store everything on one platform and it is clean, easy to use and helpful for more than we actually need it for. So many options yet to explore!

I have found that using the Houzz program has been easy to navigate and use. I understand that there are always changes being made to the program, sometimes it takes a minute to "re-find" where things have been re-assigned to (location on the screen/program). But with a little looking, nothing is too hard to find.

First, our current Client Success Manager, [SENSITIVE CONTENT HIDDEN], is extremely helpful and has helped us to utilize more features of Houzz Pro that we weren't taking advantage of before. He answers questions quickly and has taken the time to have several meetings to improve our experience. Also, the new lead tracking feature has really improved our experience with Houzz Pro because we can now track all our Houzz leads alongside with word of mouth and leads from other sources side-by-side, making it much easier to follow-up!

It took quite a bit of set-up time and a few client success managers for us to get the full picture of the software and how it can help promote our business, but once all the initial work is set up, it is easy to use. One thing I dislike is when I am creating a gallery, I have to input same project information and tags on every single picture. It would be helpful to have an autopopulate feature so if there are, for example, multiple pictures of a kitchen, the same information about finishes can be applied to all photos.

The ease of use and the integration of mobile measurements and quick uploads to your current projects. Most other platforms do not offer this integration

3D rendering doesn't offer a lot of products to choose from limiting use for this feature which is unfortunate. Also there is no way to create surveys which is a great tool for interacting with my clients.

I like using the product clipper to capture items for each project and then easily create proposals and invoices to pass onto the client.

The recent changes to Houzz Pro, the "New Experience" seem to make the process much more complicated than before. It is far less intuitive. I don't understand why the software developers continue to make changes when something is not broken. I'm finding it much more difficult to create proposals, invoices and finding out basic information about each project. I really miss Document tags!!!!! Now I have to open each invoice or proposal to find out what its for. It's taking me more time to use the new experience. I'm actually looking into different project management software to see if they will work better for me.

I like the ease at which leads are filtered and sent to us. I also like the ease of use on the website itself to change features, connect with potential clients and also for marketing.

The least thing I like about it is that you mostly get leads who aren’t ready and/or serious. You get a lot of “browsers” and making a connection to them mostly does not happen. For those who are serious, the connection happens, but that is likely 20% of our leads only.

Houzz Pro has proven to be an instrumental tool in both lead generation and exposure for our business. Houzz has consistently provided excellent, and timely, support that is individualized to our ever-changing needs.

Some of the leads that are generated through the site do not always fall within our parameters for target market, project scope or budget.