Bigin by Zoho CRM Erfahrungen

El precio y las funcionalidades que tiene la herramienta

Que carezca de de la herramienta de geolocalización y la integración con Whatsapp

The Sales Pipeline is very intuitive and simple. We always pull up the Bigin Sales Pipeline on our weekly sales call as the team discusses current sales opportunities.

Little tricky to find things sometimes. For example, today I tried to figure out how to merge multiple contacts into one contact to eliminate duplicates. Was pretty intuitive in ZoHo CRM, but not as easy to do in Bigin.

Integration with GSuite
Tasks / Calendar

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

I being the director of a financial Institution, highly recommend Bigin Zoho CRM for all startups and SMES, it gives you ease of your data and sales pipeline management.

Nothing as such i can say i did not like.

Ease of Use
Effective
Applicable for all types of businesses

Segregation of products
Understanding the workflow creation process

Tiene todo lo necesario e importante para comenzar a gestionar los contactos y empresas con las que trabaja tu negocio. En una sola herramienta tienes acceso a todo lo que necesitas para la administración y la relación con el cliente. Incluso telefonía integrada, además de integrar otras aplicaciones de Zoho, como Books, Desk...y aplicaciones de terceros.

De momento no tengo ningún contra de la aplicación.

i like the simple way to show the information super woo

only works with zoho apps its to me the same page as the other options on sales

Integrates with ZOHO while keeping it simple for sales

Can't reorder pipelines but can reorder stages within pipelines

I tend to be a bit disorganized and my colleagues complain about this. Since using BIGIN they are all complimenting me for my newly found organizational skills. Of course I do not tell them why and take the credit.

It was a little complicated at first for me to understand all the features. With practice it became second nature

It is wonderful small business software forget use.

quotation feature is missing in this software

The first time I came across Bigin, I wondered why a company would have two CRM tools (Zoho also has Zoho CRM)... but then I understood: Bigin focuses on the pipeline aspect of a CRM.

The one thing that stroke me the most at first was the fact that Bigin was really a mobile-focused CRM. Pipelines, workflows (another name for automations in Bigin), and activity management are powerful, but I think that it is really in its mobile-first approach that Bigin shines.

Its Signals are the perfect way to make sure you never forget to do something, and if you are an Apple user, you can even write or use a pencil on your iPad. Something I really enjoy is the ability to create widget to add to my smartphone homepage. This is great because I can easily get an overview of different things – e.g. tasks I need to carry out, upcoming appointments for the week – without having to be in front of my computer or without having to log into the Bigin mobile app. A simple swipe from my phone's home screen and I can see all of that.

Depending on what you would like a CRM tool to do for you, you may find that Bigin is lacking some things... For me, the main con is the fact that the premium plan has a limit of 50,000 contacts/record (though it is true that you can add more by paying)

E' un CRM completo per la gestione dei contatti e tracciare le comunicazioni con i clienti. Per mettere di conservare tutte le comunicazioni avute, e a differenza di altri, c'è anche la versione gratuita.

Sicuramente il costo contenuto e il fatto di essere completo nella gestione delle comunicazioni è stato determinante nella scelta.

The deal pipeline feature is the best of all. Deal management is very essential for keeping an eagle eye on all the accounts so that we can maximize our sales closings month after month, so that no sales slips through the cracks. Kudos to Zoho.

Not much cons at these price points. Probably more number of pipelines in the pricing plans would have been a great sweetener.

While trying to lower our costs derived from the health crisis, we searched for CRM alternatives and ultimately we choose Bigin, due to their clean interface and the functionality they offer, as well as their low price (but great value overall)

Limited number of custom fields, no email templates and difficult to create email templates on my own.

Nice CRM for small companies and startups. One user ist free, premium accounts only costs 7 € per month.

Actually I'm just testing around, but it feels nice :-)

Connection to MS 365 isn't hazzle-free. It broke down several times. However, it finally worked.

The feature of migration from Bigin to Zoho CRM with just a click without losing a single bit of data and without tech expertise.

I didn't see anything disappointed me. It is a CRM for small businesses. I won't complain if it lacks a feature or two that just the big corporations need.

The ease of use, scalability for a small business, as well as easy work flow.

I'm not expecting a lot of automation with the cost of this CRM. So no disappointments.

Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation

Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation

I like the interface and very simple not too many options to distract the user very good tool for small business owners to increase productivity

hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person

The most simplest and easiest CRM system for small business. the fact that it is focused enough to get small business starting is exactly what I love about the CRM. no cluster features to confused user off.

the pricing structure is a bit more expensive for the targeted users since its focus to small business owners

Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.

Would be great if the tasks sent reminders for the day they were due rather than on the day they are set.

The Deal stages and Dashboard features are what I use the most. I am able to keep track of my progress and set activities for myself.

Probability feature for each deal stage would be helpful to estimate what I could close off with on the month

I'm absolutely in love with Zoho Bigin. I was looking for a tool to manage the sales team in our small business but there wasn't any simple tool to help an SME in managing their team, every other tool was complicated. They are simple to use, easy to set up and have everything you need.

I am unable to edit the last name on the CRM under contacts, some fields are uneditable and I wish they work on giving an option to edit.

The pricing , perfect CRM for startups and small teams

It serves my purpose for now. Nothing negative to say

It's really easy to use because of its interface and the position of each feature. It's very intuitive, even if someone hasn't previously used another CRM.

There are some features for a client that cannot be removed, or they're by default, so it's difficult to be hiding each of them.