Bigin by Zoho CRM Erfahrungen

Ein großer Vorteil von Bigin ist seine Fähigkeit, die Zusammenarbeit im Team zu fördern. Jedes Teammitglied kann sofort sehen, wer mit wem in Kontakt steht und wie der aktuelle Stand des Akquisitionsprozesses ist.

Bigin hat eine benutzerfreundliche Oberfläche, die auf Schnelligkeit und Effizienz ausgelegt ist. Obwohl es bei neuen Tools immer eine gewisse Lernkurve gibt, wird man mit Bigin schnell produktiv, so dass es sowohl für technisch versierte Benutzer von CRM-Systemen als auch für Neulinge zugänglich ist.

Die Reporting- und Analysewerkzeuge von Bigin bieten grundlegende Funktionen für die Datenanalyse, könnten jedoch für Unternehmen, die eine umfassendere Analyse benötigen, weiterentwickelt werden.

Bigin zeichnet sich durch eine schlankere Funktionsausstattung aus, was bedeutet, dass die Anpassungsmöglichkeiten im Vergleich zu anderen CRM-Tools etwas begrenzter sind.

Kann ich jedem Unternehmen empfehlen, dass nicht 100e Euros ausgeben möchte und ein einfaches CRM und Vetriebsline wünscht! Auch der Support funktioniert wunderbar!

Ich konnte bis jetzt keine negativen Punkte finden!

Wir fanden ein kleines, günstiges CRM, welches unseren Ansprüchen genügt

Das es so einfach zu bedienen ist hat uns gefallen

Kanban Board und Import von Kontakten direkt möglich

Email Integration ist etwas kompliziert.

Bigin by Zoho CRM ist als Basisangebot für Startups und kleine Firmen optimiert und bewegt sich dennoch innerhalb der ZOHO-Produktfamilie.

Bis jetzt ist mir noch nichts Negatives aufgefallen.

We thought LACRM might be the one as we want simple and easy to use yet customisable enough while not breaking the bank! Honestly nothing ticks as many boxes as bigin... it just nails it

i'd like more custom fields but happy i can pay slightly more to unlock when it becomes a problem for us

pretty much all you need on a crm.

Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a search the sad part is this search bar function fails more than often to the extent I have to delete and start over or even as bad as refreshing the screen. I never put reviews but i will appreciate the team looking into this or at least having a button to switch from ajax to normal opening another window to load data.

We utilize Bigin by Zoho CRM to meticulously monitor and manage our leads on prospective clients and sales. This comprehensive system ensures that our entire organization maintains a clear and up-to-date understanding of who has interacted with each client, the details of those interactions, and the current status of their engagement with our services. It's simplicity is its best asset and the biggest downside i'd say.

Some of the biggest problem i've seen so far is the implementation of phone calls, wich are not as easily tracked if you don't use their platform to make the call. The customer support is reactive so far, but the lack of different languages can be a downside compared to the competitors on the market. Some advanced feature for integration are missing, but that is to be expected from a product wich is aimed at small teams/enterprises.

I love the ease of finding and inputting my data as well as the overall look and feel.

I really do not have ANY cons. It completes every task that I need it to do .

Easy to use workflow, the ability to customize the pipelines and makes it easier to manage contacts.

I still have to try the phonecalls and mail features and I haven't found many cons as it has what my small business needs.

I like that each patient is showed as a card that can be moved to different stages based on when we call and we can keep detailed call notes.

I dont like that cards cant have conditions that move them automatically.

It offers a streamlined, user-friendly interface that focuses on essential CRM features without overwhelming users with unnecessary complexity. The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships efficiently within a cohesive ecosystem.

Limits on features. For businesses that need advanced functionality, such as detailed reporting, automation, or customization options, Bigin might feel too basic.

simplicity is the best, great for startups

nothing really comes to mind, this is exactly what we needed

it is very easy to use and it has minimalistic line.

I dont have anyting that i did not like. Everything was ok.

The Sales Pipeline is very intuitive and simple. We always pull up the Bigin Sales Pipeline on our weekly sales call as the team discusses current sales opportunities.

Little tricky to find things sometimes. For example, today I tried to figure out how to merge multiple contacts into one contact to eliminate duplicates. Was pretty intuitive in ZoHo CRM, but not as easy to do in Bigin.

Easy to implement. We were up and running within 24 hours. It is easy to customize along the way as you see or need to make changes.

Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty

Nice CRM for small companies and startups. One user ist free, premium accounts only costs 7 € per month.

Actually I'm just testing around, but it feels nice :-)

Connection to MS 365 isn't hazzle-free. It broke down several times. However, it finally worked.

Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!

The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.

The first time I came across Bigin, I wondered why a company would have two CRM tools (Zoho also has Zoho CRM)... but then I understood: Bigin focuses on the pipeline aspect of a CRM.

The one thing that stroke me the most at first was the fact that Bigin was really a mobile-focused CRM. Pipelines, workflows (another name for automations in Bigin), and activity management are powerful, but I think that it is really in its mobile-first approach that Bigin shines.

Its Signals are the perfect way to make sure you never forget to do something, and if you are an Apple user, you can even write or use a pencil on your iPad. Something I really enjoy is the ability to create widget to add to my smartphone homepage. This is great because I can easily get an overview of different things – e.g. tasks I need to carry out, upcoming appointments for the week – without having to be in front of my computer or without having to log into the Bigin mobile app. A simple swipe from my phone's home screen and I can see all of that.

Depending on what you would like a CRM tool to do for you, you may find that Bigin is lacking some things... For me, the main con is the fact that the premium plan has a limit of 50,000 contacts/record (though it is true that you can add more by paying)