
Acquia DAM (Widen)
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323 Bewertungen
- Branche: Chemikalien
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 10.0 /10
Widen DAM Review
Bewertet am 28.8.2020
I love the ability to weigh in on roadmap projects. Widen really takes the time to listen to their...
I love the ability to weigh in on roadmap projects. Widen really takes the time to listen to their clients
Vorteile
Easy to use. Secure. Excellent support and development teams. Flexibility of features
Nachteile
I could really use the ability to link raw assets with compound documents. This is currently a manual process and time consuming.
- Branche: Einzelhandel
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 10.0 /10
Widen Collective Is Your Digital Asset Filing Cabinet
Bewertet am 11.6.2021
IT's hard to to quantify the value this project brought to our organization-but it was incredible....
IT's hard to to quantify the value this project brought to our organization-but it was incredible. We have reduced the amount of time spent looking for images, we have given access directly to our agency (reducing the number of emails back and forth requesting assets) and since partnering with Widen we've improved the quality of our assets. I would absolutely recommend Widen to any organization looking for a solution to a similar problem.
Vorteile
As someone who loves to have everything neatly organized and labeled, I really appreciated the ability to easily organize, categorize and tag all of my organization's digital assets. It's a daunting task-hundreds or thousands of images and video files, all had to be housed in a cloud in a manner that was intuitive and retrievable. Yet, Widen Collective helped me make that happen.
Nachteile
As with any software, there is a learning curve. But, Widen offers comprehensive training and excellent customer support. Don't let this hold you back!
- Branche: Bekleidung & Mode
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 6.0 /10
Widen
Bewertet am 6.10.2020
Overall it has become a great tool for our users and the expansion to house storing certain...
Overall it has become a great tool for our users and the expansion to house storing certain documenttation in one place is great.
Vorteile
Widen is a great receptical to all of our imagery for our products. Downloading images from the portal is easy as well
Nachteile
Finding documentation seems to be difficult. Not sure if it the actual software or if it is the manner is which our company set it up.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
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- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Widen is fast and efficient. It's responsive with search and downloading assets.
Bewertet am 17.8.2017
Vorteile
Speed.
Since the beginning we've upload thousands of images and added hundreds of users across our company and partners. It has not slowed down with all of the added weight and burden. It's still as snappy and responsive searching for assets in the beginning. Narrowing the search results and downloading images is very quick.
Nachteile
Support.
The support could be better. There has been times, not in a while, when it goes down, just like any cloud service. But it seems the first line of support are the on-site admins. It's a problem when they are not in the office. There's not an easy way to contact support when needed. There should be a chat feature to let them know when we are experiencing outages and get the issues solved.
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Quelle der Bewertung
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Widen Collective Review
Bewertet am 21.11.2012
I would definitely recommend Widen to those familiar with DAM as well as those who are just...
I would definitely recommend Widen to those familiar with DAM as well as those who are just starting out. The Widen team is also a great group to work with from start to finish and are there for you every step of the way, even for a company like ours that have been using Widen's services for over 7 years now.
Vorteile
I have been very pleased with using Widen for our DAM tool. Their support team is phenomenal! Anytime I have a question or issue, they respond immediately and are very helpful to get to the bottom of any issue I might be having, or explain a feature I may not be knowledgeable in. Their entire team is always looking for ways to improve the tool based on user feedback and suggestions. It's great to have a company so open to what the users are saying.
I have also found that the tool itself has been great in meeting our DAM needs. By building out a thorough and intuitive organization structure through categories, asset groups and metadata, we have been able to greatly increase the use of our tool and have received numerous compliments on the improvements. That along with Widen's new interface launched in 2012, the collective is now a much more user friendly and intuitive tool for both users and administrators alike.
Nachteile
My only complaint at this time is that the "Send File" feature has been discontinued with the launch of the new interface. I believe our company may have been one of the few groups that used the tool fairly often, and were sad to see the feature go. We hope to be able to find a solution either with Widen or with an outside service in order to send large files directly to another user without having to have the asset 'live' in the DAM tool.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 10.0 /10
I am a digital asset manager for my company, which uses Widen.
Bewertet am 18.1.2018
Many time-saving features in asset searching and sharing both within my organization and externally...
Many time-saving features in asset searching and sharing both within my organization and externally with customers.
Vorteile
What I like most about Widen is that they are very open to receiving feedback and improving the software based off of user comments. They host annual events to bring other clients together to share ideas and knowledge of how their users work in the software. All of the Widen staff is available for comments.
Nachteile
What I like least about Widen is that all of the connectors and API's that help integrate our DAM into other business platforms, such as Salesforce, Sharepoint, CreativeCloud come with an additional annual fee.
- Branche: Sportartikel
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
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- Weiterempfehlungsquote 9.0 /10
The experience has been outstanding! Great customer service and an easy platform to use!
Bewertet am 18.8.2017
We find the largest benefit for us is elevating our brand presence to our accounts. It really has...
We find the largest benefit for us is elevating our brand presence to our accounts. It really has enhanced how we deliver digital assets around key product launches and other crucial moments for our brand.
Vorteile
The aspect I like the most about the Widen platform is the portals feature. The ability to customize content around branding just elevates our brand presence and provides us with exactly what we need to best serve our accounts. An easy to navigate and integrated feature such as portals has served us very well.
Nachteile
The difficulty we have faced most is the metadata issue. Because we offer so many products and styles when uploading it can make the process cumbersome and ultimately we don't utilize the metadata as best we should because we simply don't have the time or manpower to manage it efficiently.
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
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- Weiterempfehlungsquote 10.0 /10
Before, I was lost. Now I have found...my assets. Great tool/ great people
Bewertet am 28.11.2017
Gee, it makes work easier.
We have dealers and marketing teams around the world. This makes...
Gee, it makes work easier.
We have dealers and marketing teams around the world. This makes distributing those assets not a pain in the ass. Also, WAY less questions than before we implemented about 'where is is this asset?'
It rules.
Vorteile
The customer experience team and help desk teams are great and make you feel like a real person instead of a cog in the giant machine of software life. The portals. The PORTALS! Portals rule. They really do. Best way to organize brand stuff.
Nachteile
I'm waiting for workflow to become even more robust for it to become a Workfront killer. Which I hope that it does.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 10 000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Hundreds of very helpful features; enhanced well over the years with great advancement in...
Bewertet am 11.10.2018
Vorteile
Widen Collective is being used greatly by many individuals in similar roles in our company due to its many features that allow each of us to achieve our tasks with ease. I use this product for the sake of its archiving purposes, project and workflow management accessibility. The possibility to manage minor tasks, access controls and track employee milestones are important jobs I have to do which is made easy by Widen Collective.
Nachteile
Widen Collective is a broad software with multiple available features, with this is the difficulty to maneuver around this program at a first glance. It may take a few tutoring sessions and practice to be able to perform tasks with this software, especially if you are not that inclined with technology.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 9.0 /10
Very good implementation process and easily customizable platform
Bewertet am 7.8.2019
Vorteile
Widen has been a great partner to work with on our new Digital Asset Management. The implementation process is very smooth and straightforwards.
Nachteile
There are restrictions on how much we can customize the dashboard.
In Betracht gezogene Alternativen
Canto- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 10.0 /10
Widen Collective - a True Leader in the Field!
Bewertet am 14.12.2018
Our challenge was that duplicate files were everywhere. Our employees had no idea what assets were...
Our challenge was that duplicate files were everywhere. Our employees had no idea what assets were current or expired - so image and logo requests were constantly directed to the Creative Department cutting into valuable time for designing.
By purchasing a DAM system, we were able to centralize our assets, and provide users, controlled access to the most current files which, in turn, maximized productivity and efficiencies.
In addition – our global offices are now connected with the most up-to-date materials they need, in any time zone, which has improved the current process.
You will find that the customer service is amazing. Widen's team will help guide you through all of your challenges to ensure you build a successful DAM. In addition, once your system is built – Widen continues to build a relationship with you - providing full support even after the on-boarding process is complete. They are dependable, accountable and extremely customer focused.
Vorteile
The DAM interface is quick and easy to use, the reporting capabilities are robust, and the security allows a lot of flexibility. In addition - we love the Portals - which allows us to provide assets to our non users.
Nachteile
Knowing that a DAM is customized to your company’s needs, I'm not going to lie – implementing a DAM system can be grueling and a lot of work. But that’s the beauty of a DAM – as your company grows, your DAM can also grow and be customized to reflect changes and future needs.
- Branche: Computer-Hardware
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
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- Weiterempfehlungsquote 10.0 /10
Amazing product and customer service
Bewertet am 7.5.2020
Ease of use is a big factor for us and being able to modify the DAM as needed makes it a program we...
Ease of use is a big factor for us and being able to modify the DAM as needed makes it a program we can use and adapt to the different business units at NVIDIA. The customer service with Widen is a big help whenever I have questions or issues.
Vorteile
The product is easy to use and modify as needed. There are always new updates to the features which makes it even easier to use for my users.
Nachteile
The AEM Integration does not work as it should. This was a big sell for us since our website is hosted by AEM and now we can't integrate the two without AEM working properly with Widen.
- Branche: Chemikalien
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
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- Weiterempfehlungsquote 10.0 /10
Widen is a company that delivers a great product with great customer service
Bewertet am 28.8.2017
We store digital assets on the system for company wide collaboration, we also started using the...
We store digital assets on the system for company wide collaboration, we also started using the Media Collective as a web host for external forward facing websites. Widen makes it easy for us to accomplish these tasks as painlessly as possible.
Vorteile
The Media Collective software is easy to use and is easy to configure. If you need some help there is an extensive online help library full of things which can help you, but if you need to talk to someone directly you can web chat, email or call. The help associates are always very friendly and will work with you to understand and fix the issues that you're having.
Nachteile
I guess I don't like the fact that it's not free? I had to put something in this space. If it was free it would definitely be better however that's probably not a sustainable scenario for Widen.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Widen is intuitive, easy-to-use and makes organizing digital assets a breeze!
Bewertet am 28.11.2017
Vorteile
Beauty and brains - the dashboard is legit! You can personalize it to your needs, it's visually appealing without the clutter. The activity feed and the spotlight collection is useful for me and the other admins. Love the idea of the brand portals and can't wait until we can implement and launch it.
Nachteile
As an admin, I'd like to see asset thumbnails in the uploads and downloads tab instead of filenames. Also, the asset versions isn't as easy to use. If we have 3 versions of an asset, I'd love it if when you click on the asset, you can tile the assets to determine which one to download. Currently, you have a "switch version" button that gets lost in the details. Lastly, the batch edit tool sometimes doesn't apply to all assets in the batch.
- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Overall, Widen has been a huge benefit and time saver not only for the company, but for my...
Bewertet am 27.11.2017
Vorteile
The convenience and logical layout of the site as a whole. Our sales reps, the Woolrich team, and our buyers all are able to use the site without any hiccups. I really like that I am able to control who can see and download what. Because of Widen I don't have to download every asset and take up space on my computer, I can send links to anyone and everyone that needs them, but also it makes it so our reps can take care of their accounts directly and aren't coming to me for everything. It reallly makes my job so much easier!
Nachteile
I don't really have any complaints except I wish I didn't have to change my password so much. I'm running out of ideas! :)
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 10.0 /10
Must Have Marketing Tool
Bewertet am 5.8.2019
We are able to quickly and easily share digital assets with customers, coworkers, etc. all in one...
We are able to quickly and easily share digital assets with customers, coworkers, etc. all in one spot. We no longer have to search through a messy drive to find product images, marketing materials and more.
Vorteile
Widen staff was there to help us every step of the way and the overall functionality of our site is top notch because of it. My team is able to quickly find marketing materials with just a few clicks, saving us time and money.
Nachteile
There really isn't a single thing that I truly dislike about the site, but it would be ideal to be able to view brochures and catalogs as e-catalogs on Widen.
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Widen is what our department needed
Bewertet am 29.11.2015
I'm part of a small, internal corporate video team. We have presenters around the world who often...
I'm part of a small, internal corporate video team. We have presenters around the world who often need access to some of our video assets on short notice. They used to have to contact us, and we would have to drop what we were doing to send a file to them. Now they can just log on to Widen and easily find what they need.
Quick note about what kind of company this is: A few weeks after we first joined Widen, we asked our representative if a certain feature existed (sorry, I don't remember exactly what it was'it was something that would make things easier for some of our users). He said no, it doesn't, but he would suggest it to the development team. Just a few days later he called us back to let us know that he had talked to the development team and they were going to incorporate that feature into the next release, which was just a few weeks away from launching. Great news! So here is a company of people who listen to their customers and genuinely want us to have a good experience.
The interface is easy to use, I like the upload wizard, I like uploading new versions of items--the asset's url stays the same. The only 'con' I can think of is that there was a bit of a learning curve at first to figure out how to, for example, send one or more assets to someone to download (not just view). For the most part, it's intuitive to use but plan to spend at least a few minutes familiarizing yourself with it when you first use it.
We looked at other DAM products out there as well (don't remember their names). If anyone else out there is looking for a good DAM system, this is what worked for us. I could see it working for a large corporation or even a business like ours of ~130 people (plus over 100 presenters and international associates). The best value, best features, best customer service, a perfect fit. Thanks.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
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- Weiterempfehlungsquote 9.0 /10
Currently finishing my 3rd consecutive Widen DAM Implementation, with NO large issues...
Bewertet am 31.8.2017
Incredibly intuitive front and back ends, with strong client support. Moving forward, we're...
Incredibly intuitive front and back ends, with strong client support. Moving forward, we're planning on eliminating multiple, redundant digital distro solutions with a single Widen DAM workflow.
Vorteile
The Admin GUI is an intuitive mix of front-end and back-end Admin Tools, with STRONG client support accessible via Chat, email, demos and structured training sessions.
Nachteile
Lack of an XML generator (so, no ability to create an MRSS feed for distro to 'New Media' platforms such as STB's and smartphones), and lack of a .csv ingest manager for direct 'Custom Metadata Import.'
- Branche: Hochschulbildung
- Unternehmensgröße: 5 001–10 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
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- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Widen sits at the pinnacle of the DAM world
Bewertet am 3.10.2016
I have been a constant user of the Widen Media Collective for almost 5 years and have no problem...
I have been a constant user of the Widen Media Collective for almost 5 years and have no problem saying that it is the best digital asset management system that I have used in almost 20 years of DAM experience. Not only is their product superb, but what really sets them apart from other vendors is the quality of their customer service. When you become a Widen customer, you become part of the Widen family, and they take care of you. I honestly can't say enough about them.
Vorteile
Very user-friendly UI, free functionality upgrades, wider range of customizability than other DAM systems.
Nachteile
Minor cosmetic issues.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Widen has been great software to catalog our images and b-roll.
Bewertet am 28.11.2017
Vorteile
Sending and finding images has never been easier. Customer service is amazing and helped me tremendously when setting up my companies DAM.
Nachteile
We have a different use case than most because most of the time we are sending media outside of our organization. Widen collects emails when items are downloaded, but we are not able to get the data. I know they are working on this and we look forward to this update.
- Branche: Chemikalien
- Unternehmensgröße: 5 001–10 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Widen Collective - very satisfied
Bewertet am 16.8.2022
Vorteile
Product is very easy to use, If i have to send documentation to customer i have just to click on "share" and send the link, avoiding send big attachments by mail.
Also search engine is very good!
Nachteile
At the moment Widen is not integrated with Salesforce, i don't know if is a decision of my Company or if is not possible the integration
- Branche: Marketing & Werbung
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Widen Collective always reliable
Bewertet am 13.12.2016
I have been using Widen collective since 2008 and I have always been happy with the software. It's...
I have been using Widen collective since 2008 and I have always been happy with the software. It's an easy way to send high-resolution photos and videos to our clients and talent.
Vorteile
It's an easy way to send high-resolution photos and video to our clients.
Nachteile
It's hard to find the 'order's I have previously done. Sometimes I like to put the orders back in my cart to re-send but I can't seem to find how to do that anymore.
- Branche: Konsumgüter
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Solid Software with Helpful Features
Bewertet am 24.9.2019
Vorteile
Being able to choose multiple files to download and to see the files you've selected.
Nachteile
Occasionally not being able to download an alternate file type from the original version of the file. For example, sometimes it won't download a 1000x1000 jpg of a file that was originally uploaded as a PSD.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Widen is Amazing and a Must!
Bewertet am 3.10.2016
I've worked with a lot of media databases, and nothing compares to Widen. It's so easy to use,...
I've worked with a lot of media databases, and nothing compares to Widen. It's so easy to use, navigate and more than that, support is great. If there are any bugs, a representative would get back to me within 24 hours. They are also open to exploring ideas and working with us to make Widen better for our organization.
5/5 in all aspects!
Vorteile
Ease of use and navigation, customer support
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Bing Bang + Widen Review
Bewertet am 24.9.2019
Content approval/transfer with the clients has been improved significantly.
Content approval/transfer with the clients has been improved significantly.
Vorteile
The ease and effectiveness of the product as a whole. Portals are very user-friendly and clean looking.
Nachteile
Global vs Personal Collection permissions. Switching them is tedious.
Renaming assets before uploading to prevent conflicts - I'd like them to resolve themselves on the backend.