Widen Collective

Leistungssteigerung für den Inhalt, der deine Marke aufbaut.

Gesamtbewertung

4,4 /5
(324)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,4/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,6/5

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324 Bewertungen

Carolyn
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
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  • Weiterempfehlungsquote 10.0 /10

Highly positive experience, with ease of use and great customer service!

Bewertet am 27.11.2017

We learned more about DAM management and learned to love it!

Vorteile

It's so easy and intuitive to use. The metadata search boxes on the side help narrow and refine the search. And the customer service can't be beat!

Nachteile

I don't like how the collections can't be edited between users. We have had to figure out a workaround to be able to share and edit the same collections.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Widen Collective Is Your Digital Asset Filing Cabinet

Bewertet am 11.6.2021

IT's hard to to quantify the value this project brought to our organization-but it was incredible. We have reduced the amount of time spent looking for images, we have given access directly to our agency (reducing the number of emails back and forth requesting assets) and since partnering with Widen we've improved the quality of our assets. I would absolutely recommend Widen to any organization looking for a solution to a similar problem.

Vorteile

As someone who loves to have everything neatly organized and labeled, I really appreciated the ability to easily organize, categorize and tag all of my organization's digital assets. It's a daunting task-hundreds or thousands of images and video files, all had to be housed in a cloud in a manner that was intuitive and retrievable. Yet, Widen Collective helped me make that happen.

Nachteile

As with any software, there is a learning curve. But, Widen offers comprehensive training and excellent customer support. Don't let this hold you back!

Anne Marie
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

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  • Kundenbetreuung

Limited functionality and basic features

Bewertet am 20.11.2012

Limited and basic functionality does not suit needs of large enterprises.

Vorteile

Customer Support is friendly and quick to respond. This is especially true when the issue can be solved relatively quickly. Marketing team uses social media tools to create a community of Widen users.

Nachteile

More complicated issues are not able to be solved by Widen Support. Instead, I was advised to submit ideas for upgrade for consideration. It has been over 6 months and I still have not had a response.

The software is limited in functionality compared to other available DAMs. The interface is not intuitive to basic users without significant training.

Collections and collaboration tools are weak to non-existent.

Metadata and 'filters' applied to assets once in Widen do not write back into the asset when downloaded.

Very little is able to be branded or customized without large additional costs.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

My Widen DAM Review

Bewertet am 12.1.2020

Using Widen’s DAM to organize our assets has greatly reduced our marketing teams time spent hunting for images.

Vorteile

My favorite things about Widen’s DAM software include an easy to navigate interface, very intuitive searching capabilities, customizable metadata fields for great detail to be attributed to assets, the ability to download files in multiple files types (fairly quick conversion depending on size of original file), the ability to customize your login screen and home screen (keeping everything on-brand is important!), and their customer support team is amazing.

Nachteile

I feel that the asset sharing options could be expanded upon. Currently, you can type an email in and send a set of assets. I would like to see additional options implemented because it feels fairly limited currently.

Michele
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Widen DAM Review

Bewertet am 28.8.2020

I love the ability to weigh in on roadmap projects. Widen really takes the time to listen to their clients

Vorteile

Easy to use. Secure. Excellent support and development teams. Flexibility of features

Nachteile

I could really use the ability to link raw assets with compound documents. This is currently a manual process and time consuming.

Kevin
Gesamtbewertung
  • Branche: Baumaterial
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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Widen Collective is the best DAM tool we have used.

Bewertet am 8.1.2018

Vorteile

The user interface is so simply we can add new users quickly and easily and they can find assets with a minimal amount of training.

Nachteile

Some of the role permissions arent explained ver well. There were a few settings we needed to have turned on in order for users to be able to use the system effectively.

Stacy
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Widen helped us to organize the thousands of assets we used to house all over our network...

Bewertet am 4.12.2017

Company-wide self service, insight analytics, and quicker webpage loads.

Vorteile

The tag and search functionality. We no longer have the chief marketing officer instant-messaging our team to find awards, accolades, images, and illustrations. Other departments can self-serve as their needs dictate, and we can track usage of key assets with Insights.

Nachteile

The Insites analytics are not intuitive to use. I would like deep practice, usability, and best practice webinars and or forums to better understand the power this feature.

Tyler
Gesamtbewertung
  • Branche: Baumaterial
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Fantastic, Love it!!

Bewertet am 27.3.2018

Vorteile

Customer Support, website functionality, ease of uploading new assets and then finding them later, user control, sharing capabilities including the file type selection. Love the zoom feature!

Nachteile

Honestly, it's not with Widen itself. My biggest complaint is with my own team because I keep having to reset people's passwords for the site because they forget them. Luckily, it's really easy to do in the Admin functions!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Museen & Institutionen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Easy to Use

Bewertet am 24.9.2019

Overall, I've found Widen to be easy to use and a good option for asset management.

Vorteile

Widen was already easy to use, but their improved upload feature has made updating asset metadata much more efficient.

Nachteile

Sometimes when updating individual metadata can be finnicky or time consuming

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great and easy to use

Bewertet am 26.9.2019

Great

Vorteile

I like being able to search for multuiple product skus

Nachteile

I would like WIDEN to tell which product MID's are not showing results in a group search

Kelly
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Widen Collective Review

Bewertet am 4.3.2020

From the beginning, I have 100% loved every experience I have encountered with Widen. I absolutely love everything about your company's history and philosophy. Because of such wonderful management, you know how to treat a customer! I always know I can count on your team to help me with my problems and offer solutions in a quick manner. I have attended 2 years of the Widen Summit and get SO much out of the experience. I learn so much and always go home with a notebook full of notes on how to improve my own DAM and my own user's experiences. You all energize me is a way that I never though was possible with image organization and metadata knowledge. LOL! Keep doing what you're doing, this customer is very satisfied.

Vorteile

Our DAM houses all of the images we use in our catalogs and online. I love it's ability to organize and tag image in order to search for them with ease.

Nachteile

I think the one thing that I struggle with was the update on how to upload images. My retouch artist and I are usually the main uploads, and we enjoyed the drag and drop feature that used to be on our main page instead of having to click through the Upload Wizard.

Nick
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We love WIDEN

Bewertet am 29.9.2016

We've been using WIDEN's DAM for about three years now to organize and distribute marketing deliverables to other internal departments like sales, development, etc. It makes it so easy to have a single, definitive location to find marketing-related assets. People don't have to wonder where to look to see if they have the latest version of an asset. And we don't have to worry about people accessing things they shouldn't. It also cuts down a lot on the requests we get day to day, because folks know where to go to find things themselves. And the support team at WIDEN is awesome and super friendly and helpful whenever we do have to reach out to them (which isn't that often because their product is great!).

Vorteile

It makes keeping things organized (which is a complicated job) super easy.

Nachteile

It works really, really well, but as with any asset management tool, there is ongoing maintenance and auditing that has to take place. That can get tedious at times, but we realize that it has to be done to keep things current, delete outdated/redundant assets, or just to check things that might have been uploaded with incorrect metadata, for instance.

Scott
Gesamtbewertung
  • Branche: Möbel
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great DAM solution with plenty of features

Bewertet am 29.9.2016

Our company uses Widen as our Digital Asset Management (DAM) solution. Our employees and reps can easily find the media content they want using a very nice search feature and it allows them to download the content in various formats and sizes. The application is very intuitive, fast, and easy to use. Widen offers flexible integration which easily allows our applications and websites to pull media from the Widen DAM so all our companies digital media needs can come from a single repository which makes maintaining data an easy process. I've used Widen's technical support in the past for questions with integration and learning more about what their solution offers and the support team has always very helpful, knowledgeable, and quick to respond.

Vorteile

I like the ability and flexibility Widen offers to integrate the digital media content with our applications and websites. It also offers nice tools and functionality to add, maintain, organize, and secure content.

Rob
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Finally! A system that is low-maintenance and works.

Bewertet am 23.11.2015

We've been on Widen for about two years so far and it has been great! Back before we were with Widen, we could make due with what we had...barely. Our team sat down with all the stake holders who would be using it on a regular basis and mapped out our needs, wants, etc., and then started doing some research. We went through three or four DAM system and had representatives from these companies explain what their systems could do, but they always seemed lacking, especially with the price tag they were quoting.

Some of them we did like, but there would have to be equipment that was brought in to hold the assets and such, which would be ok, but then we would have to maintain the equipment. And then if there is an equipment issue we would likely have to wait for a representative to come fix it and hope it works. Just too much hassle for something we basically wanted to put assets on and keep them there for distribution.

Then enter Widen. From the first demonstration of what their system can do, and the abilities we would have with setting permissions and distributing all the image, audio, and video assets, we were giving each other high-fives. Literally, we had the phone on mute and were high-fiving each other over and over again! The on-phone rep from Widen had no idea.

We LOVED that we could upload assets onto Widen's cloud and our trainers all over the world could easily search, preview, and download any files we allowed them to. And there is zero maintenance on our end, other than uploading the assets, setting permissions, and making sure the proper metadata is typed in. And any time we have had an issue, Widen has been great about making sure a representative is there to help walk us through it.

So, now we're into Widen about two years and I almost forget it's there sometimes. Whenever there was a video request, we had to manually get a video out to a trainer or someone, which takes time that we don't seem to have. Now, they can just log onto Widen, search for an asset, and download it.

Seriously, get a Widen representative on the phone see what they can do for you.

Gus
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Widen is fast and efficient. It's responsive with search and downloading assets.

Bewertet am 17.8.2017

Vorteile

Speed.
Since the beginning we've upload thousands of images and added hundreds of users across our company and partners. It has not slowed down with all of the added weight and burden. It's still as snappy and responsive searching for assets in the beginning. Narrowing the search results and downloading images is very quick.

Nachteile

Support.
The support could be better. There has been times, not in a while, when it goes down, just like any cloud service. But it seems the first line of support are the on-site admins. It's a problem when they are not in the office. There's not an easy way to contact support when needed. There should be a chat feature to let them know when we are experiencing outages and get the issues solved.

Deana
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Excellent software

Bewertet am 24.9.2019

Our agency works with many clients, but only my client uses Widen Collective. I am the envy of the creative team since I can easily find any image I need.

Vorteile

What I like most about this software is that I can easily see the newest items that have been added to the collective. The search tool also works really well for finding specific items.

Nachteile

The most challenging part of using this software is that apparently the administrator that adds items to the collective is not required to add all the meta tags that would help users find what they need easily. I don't think it's a fail on the part of the software but maybe if adding all meta tags were required it would make searching easier.

Kelsey
Gesamtbewertung
  • Branche: Sportartikel
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The experience has been outstanding! Great customer service and an easy platform to use!

Bewertet am 18.8.2017

We find the largest benefit for us is elevating our brand presence to our accounts. It really has enhanced how we deliver digital assets around key product launches and other crucial moments for our brand.

Vorteile

The aspect I like the most about the Widen platform is the portals feature. The ability to customize content around branding just elevates our brand presence and provides us with exactly what we need to best serve our accounts. An easy to navigate and integrated feature such as portals has served us very well.

Nachteile

The difficulty we have faced most is the metadata issue. Because we offer so many products and styles when uploading it can make the process cumbersome and ultimately we don't utilize the metadata as best we should because we simply don't have the time or manpower to manage it efficiently.

Rachael
Gesamtbewertung
  • Branche: Unterhaltungselektronik
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Must Have Marketing Tool

Bewertet am 5.8.2019

We are able to quickly and easily share digital assets with customers, coworkers, etc. all in one spot. We no longer have to search through a messy drive to find product images, marketing materials and more.

Vorteile

Widen staff was there to help us every step of the way and the overall functionality of our site is top notch because of it. My team is able to quickly find marketing materials with just a few clicks, saving us time and money.

Nachteile

There really isn't a single thing that I truly dislike about the site, but it would be ideal to be able to view brochures and catalogs as e-catalogs on Widen.

Verifizierter Rezensent
Gesamtbewertung
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Before, I was lost. Now I have found...my assets. Great tool/ great people

Bewertet am 28.11.2017

Gee, it makes work easier.

We have dealers and marketing teams around the world. This makes distributing those assets not a pain in the ass. Also, WAY less questions than before we implemented about 'where is is this asset?'

It rules.

Vorteile

The customer experience team and help desk teams are great and make you feel like a real person instead of a cog in the giant machine of software life. The portals. The PORTALS! Portals rule. They really do. Best way to organize brand stuff.

Nachteile

I'm waiting for workflow to become even more robust for it to become a Workfront killer. Which I hope that it does.

Robert
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Currently finishing my 3rd consecutive Widen DAM Implementation, with NO large issues...

Bewertet am 31.8.2017

Incredibly intuitive front and back ends, with strong client support. Moving forward, we're planning on eliminating multiple, redundant digital distro solutions with a single Widen DAM workflow.

Vorteile

The Admin GUI is an intuitive mix of front-end and back-end Admin Tools, with STRONG client support accessible via Chat, email, demos and structured training sessions.

Nachteile

Lack of an XML generator (so, no ability to create an MRSS feed for distro to 'New Media' platforms such as STB's and smartphones), and lack of a .csv ingest manager for direct 'Custom Metadata Import.'

Corey
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Widen sits at the pinnacle of the DAM world

Bewertet am 3.10.2016

I have been a constant user of the Widen Media Collective for almost 5 years and have no problem saying that it is the best digital asset management system that I have used in almost 20 years of DAM experience. Not only is their product superb, but what really sets them apart from other vendors is the quality of their customer service. When you become a Widen customer, you become part of the Widen family, and they take care of you. I honestly can't say enough about them.

Vorteile

Very user-friendly UI, free functionality upgrades, wider range of customizability than other DAM systems.

Nachteile

Minor cosmetic issues.

Tegan
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best in Class

Bewertet am 24.9.2019

Vorteile

Our organization has been using Widen for a year and it has transformed the way we share information both internally and with our external business partners. The system makes it easy to load and maintain content. Unlike our former proprietary system which was prone to system errors, Widen makes uploading, sharing, and downloading content easy. Widen has truly been one of the most impactful changes to our internal communication over the past year and I am looking forward to continue increasing our use as a company. Thanks for everything Widen!

Nachteile

One area for improvement would be increasing the variety of image types that can be downloaded from our image collection.

Sean
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

A Valuable Product

Bewertet am 21.11.2012

Overall, Widen's digital asset management system is great! It is the perfect combination of OOTB design and customization opportunity such that any company can implement this product to fit their needs while not feeling overwhelmed. In general the product is really easy to use. My interns pick this product up with about 15 minutes of training. Now much of the usability of the system depends upon each company's ability to implement effective taxonomy on their site.

In addition, Widen is a great company to work with. They are always looking for the next best feature to implement. And their support is immediate and effective. I love working with Widen as much as I love working with Widen's product. Two thumbs up!

Vorteile

Easy to learn and easy to use.
A great combination of OOTB design and customization that it can meet many companies' needs without being overwhelming OOTB.
The new UI upgrade also came with a boost in performance that is felt in every step of using this product.
The analytics tool is also much improved and now offers greater insight into my users' activity within the system.

Nachteile

There are certainly a limited number of cons with the system. Perhaps the largest is really rather minor, and that is some of the taxonomy can be confusing. For example, deleting an asset from your cart is actually deleting the asset, not just removing it from the cart. While their taxonomy makes more sense, it conflicts with major sites like amazon.com and therefore offers some confusion.

Taylor
Gesamtbewertung
  • Branche: Maschinerie
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Always willing to cater the software to your needs

Bewertet am 7.11.2017

Insights, ease of finding assets, ease of transferring files, ease of distributing information.

Vorteile

Easy to use and customizable. Very rarely goes down and is always reliable. Easy to teach people how to use

Nachteile

The only thing I do not like about the software is how hard it is to figure out what the most important insights are. I love that we have all the information but I would like to understand it better

Amanda
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Solid Software with Helpful Features

Bewertet am 24.9.2019

Vorteile

Being able to choose multiple files to download and to see the files you've selected.

Nachteile

Occasionally not being able to download an alternate file type from the original version of the file. For example, sometimes it won't download a 1000x1000 jpg of a file that was originally uploaded as a PSD.