Acquia DAM (Widen)

4,4 (324)
Eine Bewertung schreiben
Leistungssteigerung für den Inhalt, der deine Marke aufbaut.

Gesamtbewertung

4,4 /5
(324)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,4/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,6/5

91%
haben diese Anwendung empfohlen
Sortieren nach

324 Bewertungen

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Widen is amazing. Going from the DAM we were using before...this is a complete 180

Bewertet am 7.11.2017

Vorteile

I love the ease of use and functionality of the software. We have several departments in our company that have struggle to adapt to DAM systems in the past; but they have taken on Widen with ease and have actually enjoyed being able to go in and get what they need without contacting us.

Nachteile

I wish that we could make collections more searchable for users without having to place the collection on our desktop page.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Very good implementation process and easily customizable platform

Bewertet am 7.8.2019

Vorteile

Widen has been a great partner to work with on our new Digital Asset Management. The implementation process is very smooth and straightforwards.

Nachteile

There are restrictions on how much we can customize the dashboard.

In Betracht gezogene Alternativen

Canto
kevin
Gesamtbewertung
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

no one home

Bewertet am 23.8.2018

Vorteile

Nothing

Nachteile

I could not get any support at all. I was on a deadline and there was no one home to help fix a simple sign-in problem.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Museen & Institutionen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Easy to Use

Bewertet am 24.9.2019

Overall, I've found Widen to be easy to use and a good option for asset management.

Overall, I've found Widen to be easy to use and a good option for asset management.

Vorteile

Widen was already easy to use, but their improved upload feature has made updating asset metadata much more efficient.

Nachteile

Sometimes when updating individual metadata can be finnicky or time consuming

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great and easy to use

Bewertet am 26.9.2019

Great

Great

Vorteile

I like being able to search for multuiple product skus

Nachteile

I would like WIDEN to tell which product MID's are not showing results in a group search

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Restaurants
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Simply fantastic!

Bewertet am 3.1.2018

Vorteile

Widen Collective grants my company the power to organize, store and manage our digital assets using a smart and intuitive set of controls.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Maschinerie
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Perfect tool for managing documents and other resources for easy distribution.

Bewertet am 26.6.2018

Vorteile

Widen easily organizes all documents, videos, and other files in an easy to use online tool. Makes disseminating material easy.

Nachteile

The layout and user interface are less than desirable. This is one area of weakness that could drastically improve the customer experience.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Great DAM software

Bewertet am 18.12.2018

Vorteile

The initial training for the product is very good; they also offer great support via email and chat

Nachteile

It is not possible to use .csv files. I cannot think about other issues with the product

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Architektur & Planung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

I am on communications forthis company, I produce a lot of media assets, and this tool stores...

Bewertet am 18.1.2018

Vorteile

It can accommodate a lot of media assets and organized them in a way that is manageable. It is fairly user-friendly.

Nachteile

Many different departments within our company will need access to this software, and that may require some training, because I don't know if the tool is intuitive enough to just turn them loose on it.

Verifizierter Rezensent
Gesamtbewertung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

I have used Widen in a prior role and have done testing to make a switch - love it and wish we...

Bewertet am 18.7.2018

It is more user friendly than our current platform, and the sales team has been very generous with...

It is more user friendly than our current platform, and the sales team has been very generous with their time and insight

Vorteile

Easy to use. Great support even in the vetting process to make a switch. Reporting and support are far superior to any other DAM platform I have used.

Nachteile

Unfortunately their templates process is not comparable to what we currently use, and therefore we cannot make a switch to this platform

Tommy
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Widen Collective is the best Digital Asset Management system I have ever worked with.

Bewertet am 29.8.2017

My team has to manage over 15 different categories of assets. Most of those categories are...

My team has to manage over 15 different categories of assets. Most of those categories are individual brands within our company. Some are segments of the brands. All of that to say that we have sliced up our asset offering in many ways to best serve our customers. By being able to segment those brands, we are able to get the right asset served up quickly in a variety of formats to fit most every need.

In addition to that, we can make it so only certain assets can be served to certain customers. All through the use of Widen's "role" and "asset group" functions. We have well over 1000 end-users that we can easily manage.

Vorteile

I've used quite a few DAM solutions in the past and Widen is by far the best one I have worked with. The thing that I like the best is the ability to manage the metadata just as easy as it is to manage the assets themselves.

On top of that, the ability to assign permissions to access and administer assets by role has proven to be very valuable. We have assets that are only applicable to certain customers, so I can easily manage that through the admin tool.

The time that we spent managing assets went from a full-time person's job before implementing Widen to only an hour or so a week once it is up and running.

My team has to manage over 15 different categories of assets. Most of those categories are individual brands within our company. Some are segments of the brands. All of that to say that we have sliced up our asset offering in many ways to best serve our customers. By being able to segment those brands, we are able to get the right asset served up quickly in a variety of formats to fit most every need.

In addition to that, we can make it so only certain assets can be served to certain customers. All through the use of Widen's "role" and "asset group" functions. We have well over 1000 end-users that we can easily manage.

Nachteile

The only thing I have an issue with is my inability to customize the home page. From what I can tell, you have to be pretty savvy at HTML to do it right. But, I can say that there are some basic things that you can customize that will make your page on brand by adding logos and customizing the colors of fonts, buttons, etc.

Alain
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The only Digital Asset Manager you'll need

Bewertet am 8.9.2020

I've had a great experience with Widen. I can easily upload assets of all types. Tagging them,...

I've had a great experience with Widen. I can easily upload assets of all types. Tagging them, filling out the metadata, and putting longform descriptions in each asset makes it really easy for people to find what they are looking for. It also helps me keep track on similar image types, or batches of uploads.

Vorteile

We use Widen as an asset manager, giving our teams easy access to photos, videos, and illustrative elements. As the administrator, I can create different user accounts, letting some people have more access than others if they need it. I can also provide third-party contractors access to our resources too.

Nachteile

The admin side can be a little bit tricky to navigate, and it would be nice as the administrator to be able to change my view settings to spoof different levels of access, so I can quickly see what kinds of access my users have and make changes or alterations without needing to create multiple accounts for myself.

Nick
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We love WIDEN

Bewertet am 29.9.2016

We've been using WIDEN's DAM for about three years now to organize and distribute marketing...

We've been using WIDEN's DAM for about three years now to organize and distribute marketing deliverables to other internal departments like sales, development, etc. It makes it so easy to have a single, definitive location to find marketing-related assets. People don't have to wonder where to look to see if they have the latest version of an asset. And we don't have to worry about people accessing things they shouldn't. It also cuts down a lot on the requests we get day to day, because folks know where to go to find things themselves. And the support team at WIDEN is awesome and super friendly and helpful whenever we do have to reach out to them (which isn't that often because their product is great!).

Vorteile

It makes keeping things organized (which is a complicated job) super easy.

Nachteile

It works really, really well, but as with any asset management tool, there is ongoing maintenance and auditing that has to take place. That can get tedious at times, but we realize that it has to be done to keep things current, delete outdated/redundant assets, or just to check things that might have been uploaded with incorrect metadata, for instance.

Kara
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Impressive DAM with great customer support

Bewertet am 22.3.2021

Implementation with Widen was so smooth and the Widen team was knowledgeable and helpful. They...

Implementation with Widen was so smooth and the Widen team was knowledgeable and helpful. They broke down the implementation process into manageable steps and answered all questions we had in a timely manner. Our users find it so much more user-friendly than our old DAM!

Vorteile

We love portals! We may be even using them more than intended - we find that portals are the most user-friendly way to surface the right assets to our users!

Nachteile

We do have some features that we'd like improved or added, but Widen is all about customer feedback, so I feel heard when I make new feature requests.

Tytiana
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Wix Goods and Bads

Bewertet am 9.12.2022

My overall experience with Widen Collective is that it is very much a good website, and I will...

My overall experience with Widen Collective is that it is very much a good website, and I will continue to use it and show my friends and family about it. It is very helpful when you are first starting off your business

Vorteile

Wixs simplified proofreader makes it very simple to make an expert site without having to know a codel with many layouts and with very great instructions on how to do so. It is very beginner friendly and help with a lot of small business websites to get started.

Nachteile

A con is that you cannot change templates once your website is live which i believe you should be able to. Also, it has storage limit on all plans.

Rob
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Finally! A system that is low-maintenance and works.

Bewertet am 23.11.2015

We've been on Widen for about two years so far and it has been great! Back before we were with...

We've been on Widen for about two years so far and it has been great! Back before we were with Widen, we could make due with what we had...barely. Our team sat down with all the stake holders who would be using it on a regular basis and mapped out our needs, wants, etc., and then started doing some research. We went through three or four DAM system and had representatives from these companies explain what their systems could do, but they always seemed lacking, especially with the price tag they were quoting.

Some of them we did like, but there would have to be equipment that was brought in to hold the assets and such, which would be ok, but then we would have to maintain the equipment. And then if there is an equipment issue we would likely have to wait for a representative to come fix it and hope it works. Just too much hassle for something we basically wanted to put assets on and keep them there for distribution.

Then enter Widen. From the first demonstration of what their system can do, and the abilities we would have with setting permissions and distributing all the image, audio, and video assets, we were giving each other high-fives. Literally, we had the phone on mute and were high-fiving each other over and over again! The on-phone rep from Widen had no idea.

We LOVED that we could upload assets onto Widen's cloud and our trainers all over the world could easily search, preview, and download any files we allowed them to. And there is zero maintenance on our end, other than uploading the assets, setting permissions, and making sure the proper metadata is typed in. And any time we have had an issue, Widen has been great about making sure a representative is there to help walk us through it.

So, now we're into Widen about two years and I almost forget it's there sometimes. Whenever there was a video request, we had to manually get a video out to a trainer or someone, which takes time that we don't seem to have. Now, they can just log onto Widen, search for an asset, and download it.

Seriously, get a Widen representative on the phone see what they can do for you.

Fabio
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Widen Collective - very satisfied

Bewertet am 16.8.2022

Vorteile

Product is very easy to use, If i have to send documentation to customer i have just to click on "share" and send the link, avoiding send big attachments by mail.
Also search engine is very good!

Nachteile

At the moment Widen is not integrated with Salesforce, i don't know if is a decision of my Company or if is not possible the integration

Rachael
Gesamtbewertung
  • Branche: Unterhaltungselektronik
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Must Have Marketing Tool

Bewertet am 5.8.2019

We are able to quickly and easily share digital assets with customers, coworkers, etc. all in one...

We are able to quickly and easily share digital assets with customers, coworkers, etc. all in one spot. We no longer have to search through a messy drive to find product images, marketing materials and more.

Vorteile

Widen staff was there to help us every step of the way and the overall functionality of our site is top notch because of it. My team is able to quickly find marketing materials with just a few clicks, saving us time and money.

Nachteile

There really isn't a single thing that I truly dislike about the site, but it would be ideal to be able to view brochures and catalogs as e-catalogs on Widen.

Gus
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Widen is fast and efficient. It's responsive with search and downloading assets.

Bewertet am 17.8.2017

Vorteile

Speed.
Since the beginning we've upload thousands of images and added hundreds of users across our company and partners. It has not slowed down with all of the added weight and burden. It's still as snappy and responsive searching for assets in the beginning. Narrowing the search results and downloading images is very quick.

Nachteile

Support.
The support could be better. There has been times, not in a while, when it goes down, just like any cloud service. But it seems the first line of support are the on-site admins. It's a problem when they are not in the office. There's not an easy way to contact support when needed. There should be a chat feature to let them know when we are experiencing outages and get the issues solved.

Kamlin
Gesamtbewertung
  • Branche: Baumaterial
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

a user

Bewertet am 15.8.2022

I use all the time to build content for customers.

I use all the time to build content for customers.

Vorteile

I need access to our images in one location. And I need it at any hour, so I don't have to wait on anyone.

Nachteile

sometimes accurate words entered into the search function don't pull the right files. I'm fine if they pull to much, but when images that should be there are missing, it's frustrating.

Kelsey
Gesamtbewertung
  • Branche: Sportartikel
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The experience has been outstanding! Great customer service and an easy platform to use!

Bewertet am 18.8.2017

We find the largest benefit for us is elevating our brand presence to our accounts. It really has...

We find the largest benefit for us is elevating our brand presence to our accounts. It really has enhanced how we deliver digital assets around key product launches and other crucial moments for our brand.

Vorteile

The aspect I like the most about the Widen platform is the portals feature. The ability to customize content around branding just elevates our brand presence and provides us with exactly what we need to best serve our accounts. An easy to navigate and integrated feature such as portals has served us very well.

Nachteile

The difficulty we have faced most is the metadata issue. Because we offer so many products and styles when uploading it can make the process cumbersome and ultimately we don't utilize the metadata as best we should because we simply don't have the time or manpower to manage it efficiently.

Stacy
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Media Management

Bewertet am 27.11.2018

We now have ONE place everyone in the company can go to for assets to add to presentations,...

We now have ONE place everyone in the company can go to for assets to add to presentations, advertisements, blogs, websites, collateral and more. The Marketing team can work more efficiently and employees within the company are embracing the brand more consistently.

Vorteile

Customer and technical support are world-class. Widen is always looking to its customers for roadmap enhancements and give honest, helpful feedback to all inquiries.

Nachteile

The Adobe CC Connector is still a little buggy and looses connection links to the DAM during updates or if shared with someone without a CC Connector license. I would like enhancements to make it more user friendly.

Tegan
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best in Class

Bewertet am 24.9.2019

Vorteile

Our organization has been using Widen for a year and it has transformed the way we share information both internally and with our external business partners. The system makes it easy to load and maintain content. Unlike our former proprietary system which was prone to system errors, Widen makes uploading, sharing, and downloading content easy. Widen has truly been one of the most impactful changes to our internal communication over the past year and I am looking forward to continue increasing our use as a company. Thanks for everything Widen!

Nachteile

One area for improvement would be increasing the variety of image types that can be downloaded from our image collection.

Corey
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Widen sits at the pinnacle of the DAM world

Bewertet am 3.10.2016

I have been a constant user of the Widen Media Collective for almost 5 years and have no problem...

I have been a constant user of the Widen Media Collective for almost 5 years and have no problem saying that it is the best digital asset management system that I have used in almost 20 years of DAM experience. Not only is their product superb, but what really sets them apart from other vendors is the quality of their customer service. When you become a Widen customer, you become part of the Widen family, and they take care of you. I honestly can't say enough about them.

Vorteile

Very user-friendly UI, free functionality upgrades, wider range of customizability than other DAM systems.

Nachteile

Minor cosmetic issues.

Sean
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

A Valuable Product

Bewertet am 21.11.2012

Overall, Widen's digital asset management system is great! It is the perfect combination of OOTB...

Overall, Widen's digital asset management system is great! It is the perfect combination of OOTB design and customization opportunity such that any company can implement this product to fit their needs while not feeling overwhelmed. In general the product is really easy to use. My interns pick this product up with about 15 minutes of training. Now much of the usability of the system depends upon each company's ability to implement effective taxonomy on their site.

In addition, Widen is a great company to work with. They are always looking for the next best feature to implement. And their support is immediate and effective. I love working with Widen as much as I love working with Widen's product. Two thumbs up!

Vorteile

Easy to learn and easy to use.
A great combination of OOTB design and customization that it can meet many companies' needs without being overwhelming OOTB.
The new UI upgrade also came with a boost in performance that is felt in every step of using this product.
The analytics tool is also much improved and now offers greater insight into my users' activity within the system.

Nachteile

There are certainly a limited number of cons with the system. Perhaps the largest is really rather minor, and that is some of the taxonomy can be confusing. For example, deleting an asset from your cart is actually deleting the asset, not just removing it from the cart. While their taxonomy makes more sense, it conflicts with major sites like amazon.com and therefore offers some confusion.