Exercise.com Erfahrungen

Very customizable and the Exercise.com team is willing to take suggestions and directly put them into action.

Learning about all the different features can be time-consuming.

Exercise.com is the top-tier software at any stage of your profession within the fitness or wellness industry, especially the growth stage. I came to Exercise.com to systematize my client management process from first point of contact to purchase and referral while also preparing for a large contract where I would have to service over 100+ individuals while providing them with a digital platform for their training plans and group coaching. At every stage of the process, the Exercise.com team is there to ensure they understand your objectives with the platform and, most importantly, provide insights that only those who are experienced within the industry would be able to give. The most empowering experience thus far is the onboarding and ongoing support from Alyssa and her team in making sure every aspect of my business is reflected on the platform, from scheduling, integrations, subscriptions, coaching plans, onboarding other coaches and groups. Her knowledge of the software allows me to pose unique cases that I need to solve with the software and get immediate support on how to ensure I can execute what I need to grow my business. Better yet, Exercise.com continuously looks to add new and purposeful features throughout your subscription period.

Would have liked to be able to trial the software, that being said, you are able to book as many guided demos as needed to address your questions and concerns prior to purchase.

I have been very impressed with the amount of service and response I get! [Sensitive Content ] has been great to work with! She understands my business and continually is teaching me how to get the most out of the platform to maximize my business and impact.
My only regret is that I did not sign up sooner...

It does take a learning curve and some patience. Set it up properly the first time.

Really want to love the product. We've had it for years. We received a large discount when we signed up which is helpful. I wish it were easier to use and integrated with more platforms.

I will say that the customer support, [SENSITIVE CONTENT HIDDEN] specifically, helps make up for whatever the platform is lacking. My hope is that soon there are some key feature roll outs that make the experience much better. I'd also like to see more case studies/use cases. We understand it's not one size fits all which is great but having some type of framework to think about would be helpful.

It feels clunky could be the best way to describe it. With tech, we understand that not everything can be rolled out at once. I wish we had more freedom with processes and customizing to fit our specific needs. Sometimes the android isn't displaying the same as an apple or even the online platform which makes us a client look bad to our customers.

I finally made the jump away from MindBody (amen) and went with Exercise.com. The process from beginning to launch has been seamless and truly helpful. [SENSITIVE CONTENT] actually gives a sh*t and has helped me every step of the way.

Some scheduling hiccups but they will be corrected.

I used exercise.com as a client using another gyms workout program and really loved it from a user interface. This will be our 3rd and hopefully last software (over the past 10 years) we use for our gym and it has the most features and flexibility compared to what we used previously. So far the implementation process has been easy with very clear communication and instructional information.

Because the software is so adaptable and flexible, we have to manually input a lot of information compared to other systems. There isn't a standard template for email automations for example. That being said, I would gladly trade building in everything myself to allow greater customization than being forced into something that's preset.

The best piece of this software is that you can manage all aspects from sales all the way through the delivery of your programs in one spot.

the ability to upsell and easily adjust workout programs could be improved.

[SENSITIVE CONTENT] did a great job helping me, her customer service is always superb.

[SENSITIVE CONTENT] is great at navigating the software

I like that this software is so easy to use with SO many different services involved.

There is a limit as to how many "clients" there are.

It’s simple to use and the back end staff [SENSITIVE CONTENT] are super accommodating!

So far i haven’t found anything that i dislike much!

We love how easy it is to integrate this app with our current workflow while providing great fitness programs for our customers and save us time in the process by having all of the exercise demonstrations held for us to re-use later.

We don't have any feedback that could help improve the existing product at this time.

With a full time job and two young kids, it is really hard for me to find the time and motivation to workout through the week, which is why I am so glad I found the exercise.com app.

With a huge variety of workouts, exercise.com makes it easy to change up my fitness routine and continuously challenge myself. There are several workouts I can do anywhere - even in the living room while my baby naps. You really have no excuse to skip a workout with this program!

I am continuously held accountable for the calories I am burning and the workouts I complete with its simple logging system. I can see my daily progress which keeps me motivated to stay active and eat healthier to meet my goals. There are several groups you can join to meet people at your fitness level who can help support you too.

It's the best out there...I have tried various programs, and exercise.com definitely has the best variety and most user-friendly system I have been able to find. Both on my desktop while I am at work and on my phone when on the go, I am able to find a new workout to change things up and can log my fitness accomplishments to keep me pushing on. The best trainers in the industry use this platform so search no further!

I only wish I had found it sooner. It's one of the best kept secrets in the fitness world!

This software has a ton of customizable features that can help in all aspects of what we do, including scheduling and remote training!

Small bugs here and there but they always get it taken care of right away! They also keep improving the software with updates!

The software is pretty user intuitive. The training staff & support team is extremely attentive and helpful. The App is great!

The integration took a very long time!!!

The software is very intuitive, does many tasks, and fits my business well.

Because it is so robust, it takes awhile to learn and understand all the features to use them to their full potential.

Adapting to any new software can be complex, but I love the support we get from Exercise.com. Whenever we've had challenges or certain features we needed, they have worked hard to address our feedback and have actually launched many of the new features we've requested. Overall, we've been able to create the experience we wanted for our programs using this software.

We had some unexplained bugs when we first started out (purchasers were having issues with their programs getting messed up), but we were able to resolve them (again, the support is very good). The biggest issue we have now is that when we send emails to product purchasers, those emails show up in the app as notifications, but they show up in HTML code! We had to move our emails out of exericse.com to address this.

Integration with our complex business model. The platform offers solutions for everything that we need (payment processing, programming, scheduling, assessments, video uploads, etc). I was pleasantly surprised to learn that we can have an all-in-one solution through exercise.com, especially after speaking to other companies that were not able to meet our requests.

As previously stated, our business model is a bit complex from a scheduling standpoint. We are currently working through this challenge, and while a solution has not yet been reached, I am confident that the team at exercise.com will come up with one!

Fantastic software and service. We've tried almost all alternatives in this space and none have come close to offering all that exercise.com do in terms of business management tools, training plan software, assessment and scheduling functionality. Their customer success team is also exceptional. Would highly recommend!

Dislike next to nothing about this software. The client app could be slightly more visually appealing but the functionaility and features more than make up for any shortcomings.

Great platform and very customizable. Works well via mobile app, tablet, and desktop.

Our business functions differently than 99% of other fitness businesses so we need different features that aren't always available. However, the Exercise.com team has done a good job responding to our requests and developing new features at our request.

The ability to make the software fit your business instead of making your business fit the software. The company takes suggestions and looks to improve the platform to help your business thrive. Hands down the best and most responsive customer service. Having your scheduler, billing, communication, testing/assessment, and data collection all bundled into 1 software.

The customized app needs to improve to the quality of the browser version but is still on par with competitors.

I switched all of my clients over to exercise.com this month and had a ton of questions that came up unexpectedly. The customer service I received was phenomenal- they answered all of my questions in a timely manner and they go above and beyond to make sure I’m all set. A video was specifically made for me (from my own page) explaining every step of the process for a question I asked.

Some of the functionalities are a little tedious. I can’t copy and paste workouts from one client’s calendar to another clients, and I also would like to switch someone’s billing date easily without having to cancel/re-subscribe them.

This is the first exercise programming software that actually saves me time and allows me to use template options with alternate exercise choices.

Some of the user functions are not intuitive and there are more steps in certain processes than necessary. I also don’t like the messaging function.

I love that the package I have allows me to do so many different things from challenges to monthly to workout of the days as well as managing clients and billing!!!

I was a little nervous on the price being that I’m just launching an ap for first time.

Its ability to be customized and tailored toward my fitness model and business needs.

Scheduling is a little off from the desktop version to the App but the support staff is great with assisting to clean it up.

I'm new to Exercise.com and I had some trouble navigating at first. There is so much you can do with this platform that it can be overwhelming. I put in a request for help with an immediate concern and I was shocked to receive a near immediate response from their support team member [SENSITIVE CONTENT HIDDEN]. She was very helpful and great to talk to. She helped remediate my concerns along with others. Two weeks on exercise.com and so far so good...

There's some glitches in the program, but they don't result in data loss and the support team is wicked eager to help and remediate any concerns you have. Thanks [SENSITIVE CONTENT HIDDEN]!