Tridens Monetization Erfahrungen

I like the UI and the flexibility of the platform very much. We use the platform for customer management, product catalog, billing, invoicing, and payments.

In general, I like this platform. There is nothing to dislike.

I love to accomplish all my tasks inside Tridens Monetization from customer management,
product catalog, billing, invoicing, payments, collections, finance management, etc. I
especially like their real-time analytics, which enables my company data-backed decisions
that keep my business aligned with growth.

The complexity of the usage-based rating. It takes some time to understand the concepts.

Ease of use intuitive intelligent approach !

Still in the discovery phase not identified yet, I don't think there are any issue, but I am sure that if there are any; Tridens solution team will approach and rise to the challenge to make it work.

Customer service speed and accuracy together with a very comprehensive suite of features which are highly customisable.

Quite difficult to comprehend at first due to size and volume of options, but the team helps through the process and makes it very manageble.

The ability to configure prices for usage-based rating in Tridens Monetization is extremely flexible to a point where we can define our own parameters on each charger, then consider them in the rating process. That way we are able to segregate our pricing to urban/suburban areas, happy-hours, charging-speed, and even more. This flexibility, combined with the ability to create different plans with free resources, really allows us to fine-tune our marketing strategy for our EV software.

We do not find any cons at the moment. We are happy with the solution and the support team.

It's a cloud-native solution, which gave us an option to install and use it on-premise. It supports protocols such as radius, diameter, and 5g http/2. We configured prepaid and postpaid customers in the platform: We do real-time rating for both types. The platform also offers an offline rating. We seamlessly integrate the platform with payment gateways, CRM, and ERP app.

Not relay much, although there is always space for improvements

Excellent for any subscription business . I like how the pricing from plans, bundles, products
with discounts, and contracts could be configured. They have well documented REST APIs.
The integration via the REST APIs was straightforward. Very easy to set up credit card
processing through Braintree.

Nothing negative I could say about the tool yet.

We make good use of the combination of billing intervals with one-time invoices, which allows us to have regular clients with monthly or semi-annual fees, while still being able to issue an “over the counter” invoice for special services and Customs charges.

We imported a lot of different pricing combinations and we needed to find an optimal way on how to manage all that.

I like that we can use Tridens Monetization as a centralized solution for multiple services. We can define different billing cycles for our customers, based on the service they are using. We configured the data mapper in Monetization to receive our meter read data via CSV files, which work great out of the box.

We are happy with the responsiveness of the team. We had to learn how to use Monetization, but the team prepared good workshops for us.

We deal with a lot of business clients where each contract is special in a way, therefore Tridens
Monetization’s catalogue flexibility is a very welcome feature. New offers are created on the fly
through re-use of existing products.

There is room for improvement in some areas of the UI, but most of it is very intuitive. The training
workshops we received were very helpful.

A robust platform from which my agency handle my customer base with different types of subscriptions and business model. Furthermore, it supports a high level of configuration and seamless integration with various payment gateways; we selected Stripe. I like the UX experience, as well.

I think there is nothing I did not like about this software.

Monetization has a very robust and easy to use interface for client management and pricing configurations. I’m able to keep track of everything in one solution, and the configurability of the products and plans makes it very easy to maintain a catalogue for our services.

There are no specific cons to be noted at this point. I am currently in the process of setting up the financial reporting feature and the team is very helpful.

Ideal for subscription and usage-based billing with a lot of useful real-time analytics reports.

The learning curve might look too steep, but it depends on your experience with subscription and usage-based services.

I really enjoy the ability to configure a product catalogue and then onboard new clients with just a few clicks. I also use the invoice-to-email feature a lot, in combination with configurable billing and invoicing jobs.

Generally, I never felt like anything was missing, but there was a slight learning curve with more complex features, since our goal was to automate the billing process entirely with some usage-based services as well. The support team was very responsive and happy to help.

Our digital agency provides digital marketing services and Monetization really saves us a lot of time. We are able to set up complex discounting and consumption-based offers, plus there are features for financial reporting and Direct Debit payment transactions export/import.

There was a training process involved to be able to use the more complex features, which I believe could have been avoided if the user-interface offered more “wizards” and tips, since the interface is very intuitive on other areas.

I have been providing education services for business and individuals. It was easy to configure the product offering from one-time fees, recurring fees, promotions to discounts. I am using the payments and automatic dunning process.

Dashboard could be configurable. I hope they will add this feature soon!

I really enjoyed that it is easy to use and easy to setup for my use case. Service runs very smoothly without any serious interruptions and most important it is accurate and customizable. Software offers great advantage to integrate with other services through webhooks which perfectly fits into my case. Feature with configurable invoice templates is definitely an advantage over competitors.

There are some specifics that would come handy like a bit of improvement on search filters and reports.

Monetization delivers on providing customized experience per customer segment. Dealing with consumer subscription services we need that flexibility to create targeted offers based on our clientele. The REST API and integrations with multiple payment gateways in Tridens Monetization are very useful for offering a selfcare portal and payment options to the customers.

Perhaps adding more payment method options in payment-provider integrations.