TaxDome

4,7 (3 124)
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Steuerpraxis-Management-Software für Buchhalter und zertifizierte öffentliche Wirtschaftsprüfer

Gesamtbewertung

4,7 /5
(3 124)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,6/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,7/5

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3124 Bewertungen

Mohammad
Mohammad
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Sehr gute Software für die Steuererklärung zumindeset für private Nutzung

Bewertet am 23.4.2023

Sehr gute Software für die Buchhaltung und Steuer Themen

Sehr gute Software für die Buchhaltung und Steuer Themen

Vorteile

Die Buchhaltung und Steuererklärung ist schon super. Also ist schon alles einfach dargestellt.

Nachteile

Für die neue Rechnungen gibt es gar keine Probleme. Aber manche alte Rechnungen könnten nicht importiert werden. Sonst finde ich alles super

Jasmina
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Steuer einfach machen

Bewertet am 15.2.2023

Vorteile

Top Buchhaltung und Steuerprogramm was einfach zu bedienen ist

Nachteile

Keine Beschwerden. Funktioniert bestens

Kurt
Kurt
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

After Careful Review...

Bewertet am 14.11.2023

Vorteile

We loved the ease of setting up clients in the portal and believe it is the best setup experience for our clients.

Nachteile

I wish there were more AI integrations for email and more APIs for tax organizer customization

In Betracht gezogene Alternativen

Canopy

Warum TaxDome gewählt wurde

User experience, broader feature set, and cost

Zuvor genutzte Software

Karbon

Gründe für den Wechsel zu TaxDome

We preferred the workflows and automation

Antwort von TaxDome

Hello Kurt,

Thank you for your review. It is valuable to us!

We are thrilled that you loved the ease of setting up in our portal. We are always aiming to provide you with the best user experience.

We are sorry to hear that you wish there were more AI integrations for email and more APIs for tax organizer customization. We are always working to improve our features and functionality. We appreciate all ideas and try to listen as much as possible to all suggestions that come from our subscribers. If you would like to contribute suggestions or ideas that you might think will improve your experience using TaxDome, or if there is anything you would like to share with us, please do so by submitting a feature request. You can submit a request by clicking the blue question mark in the top right corner and selecting Feature Requests.

If you have any questions or need assistance with anything, please let us know.

Have a wonderful day.

Tony
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

TaxDome Can Reduce/Eliminate Your A/R

Bewertet am 29.11.2024

TaxDome is integral to our daily operation.

TaxDome is integral to our daily operation.

Vorteile

TaxDome has enabled to reduce the size of our tech stack by consolidating functionality with TaxDome. Also, the document-locking functionality has helped reduce our A/R to $0.00.

Nachteile

The term "integrates" is used too loosely. Being able to print from a tax software application to the TaxDome is not an integration. The integration capability needs to be improved beyond the current state.

Antwort von TaxDome

Thank you for your thoughtful review! We’re thrilled to hear that TaxDome has become an integral part of your daily operations. Consolidating your tech stack and achieving $0 A/R with our document-locking functionality are fantastic wins—we love hearing about these successes!

We also appreciate your feedback and will pass it along to our Product Team for consideration. If you'd like to share more details about your needs or ideas for improvement, feel free to reach out to us at [email protected]. We're here to listen and help! 😊

Barbara
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

They make you pay a year in advance for a reason

Bewertet am 27.5.2024

I am nearing my 3rd month since paying for the full year license and still do not feel confident in...

I am nearing my 3rd month since paying for the full year license and still do not feel confident in trusting TD to keep my practice on schedule. Finding email messages as "unsent" when I look at them in outlook (but had no indication of an issue when I "sent" them via TaxDome) was my final straw this week and I am now feeling absolutely defeated by TaxDome.

Vorteile

I was impressed with the client portal and paid for the 1 year license based on that ...

Nachteile

Everything else ... (besides the portal)

In Betracht gezogene Alternativen

ClickUp und Karbon

Warum TaxDome gewählt wurde

I thought taxdome would be more professional

Zuvor genutzte Software

ClickUp

Gründe für den Wechsel zu TaxDome

The client portal looked great but I have major buyers remorse at this point

Antwort von TaxDome

Thank you for sharing your experience with TaxDome. We're sorry to hear about the challenges you've encountered and understand your frustration. Your feedback about the client portal and your concerns about other aspects of the platform are important to us.

We apologize for any issues you've experienced with email messages and understand the impact this has had on your confidence in TaxDome. Please know that we take your feedback seriously and are constantly working to improve our platform and user experience.

If you haven't already, we encourage you to reach out to our support team for assistance with any unresolved issues. We value your business and want to ensure we address your concerns to regain your trust.

Thank you again for sharing your feedback and for considering TaxDome. We appreciate the opportunity to improve and better serve you in the future.

Beck
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

So Glad I Started Using TaxDome From Day One

Bewertet am 23.9.2024

Overall, TaxDome has really helped me streamline my bookkeeping and tax prep. It’s intuitive,...

Overall, TaxDome has really helped me streamline my bookkeeping and tax prep. It’s intuitive, secure, and has saved me a ton of time. From automating tasks to securely managing client documents, it’s made my workflow so much smoother. Tax season is always hectic, but with TaxDome, I feel like I have way more control and organization throughout the year.

Vorteile

The automation and document management features have been huge time-savers. I love that clients can easily upload and sign documents securely—it's made my life a lot easier, especially during tax season. Having everything organized and in one place means I’m not constantly chasing down paperwork, which is a big win for me w both bookkeeping and tax prep.

Nachteile

For some of my clients who aren’t super tech-savvy, the platform can feel a bit overwhelming at first. It would also be great to see more options for customizing the experience to better suit different clients' needs.

In Betracht gezogene Alternativen

Karbon

Gründe für den Wechsel zu TaxDome

What made TaxDome stand out for me was being able to keep all client communication in one place with their built-in chat feature. It’s been a game changer for managing client requests, sharing documents, and keeping everything organized without having to jump between different tools. The automation—like engagement tracking and task management—has really streamlined my workflow, and the client portal makes it easy for clients to securely upload documents and sign forms. On top of that, TaxDome offered better pricing for the same core features I needed, which made it an easy choice over Karbon.

Antwort von TaxDome

Thank you for the thoughtful feedback! We’re thrilled that TaxDome has helped streamline your workflow, especially during tax season, and that our automation and document management tools are saving you time with bookkeeping and tax prep.
We recently introduced redesigned, customizable invoices to help elevate your brand and speed up payments. These new features allow you to create polished, branded invoices tailored to your business—check them out (https://blog.taxdome.com/elevate-your-brand-and-get-paid-faster-with-redesigned-and-customizable-invoices-in-taxdome/).

We understand that some clients may find the platform a bit overwhelming initially, and we’re constantly working to improve both your experience and theirs. If you have further thoughts on customization or other features, please feel free to reach out—we’re here to listen and help!

Darrell
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Practice management at its best!

Bewertet am 29.11.2024

We have tried various work productivity tools over the past decade. Since moving to TaxDome two...

We have tried various work productivity tools over the past decade. Since moving to TaxDome two years ago, we have not even considered another option. I appreciate their commitment to continuous improvement of features that has me thoroughly pleased.

Vorteile

I am able to collaborate effectively with my team on work as well as with my clients.

Nachteile

The name implies that it is meant for tax professionals, which may be misleading. However, having a practice focused on client accounting services, I can say that it fits our needs perfectly.

Antwort von TaxDome

Thank you for your wonderful review! It’s fantastic to hear how TaxDome has streamlined your practice and enabled seamless collaboration with both your team and clients. We're thrilled that you've found the platform to be such a great fit for your client accounting services.

If you ever have additional suggestions or thoughts, feel free to reach out at [email protected]. We’re grateful to have you as part of the TaxDome family and look forward to continuing to support your success!

Agatha
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

TaxDome portal system review

Bewertet am 29.11.2024

Overall, I have been really impressed with TD as a client portal and like it as well as a document...

Overall, I have been really impressed with TD as a client portal and like it as well as a document storage system.

Vorteile

TaxDome is a great client portal. They have a client mobile app that is very user friendly and they are always upgrading my side of the experience.

Nachteile

Sometimes clients will upload picture files instead of pdfs and they are very hard to work with in TD.

In Betracht gezogene Alternativen

Canopy, ShareFile und Karbon

Gründe für den Wechsel zu TaxDome

price and features were the two most important things. All the options complied with security regulations.

Antwort von TaxDome

Thank you for sharing your experience! 🌟 We're thrilled to hear how much you enjoy using TaxDome as a client portal and document storage solution. It's great to know the mobile app and our regular updates enhance your experience—your feedback motivates us to keep improving!

We're continuously working on enhancing our features, and we'd love to hear more about your feedback. Feel free to reach out to us at [email protected]—we're always here to help and learn how we can make your experience even better!

Amy
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Excellent choice for any size firm

Bewertet am 28.11.2024

Tech support is responsive, they take user suggestions seriously and implement them. This is a...

Tech support is responsive, they take user suggestions seriously and implement them. This is a great product/service. One of the best I have invested in for my business.

Vorteile

Client portal, digital signing and excellent other features to help keep our firm organized

Nachteile

The cost jumped quite a bit. They do have a multi-year price but it would be nice if they extended that into signing an agreement and paying the annual fee yearly, instead of having to pay multiple years at one time.

Antwort von TaxDome

Thank you for the fantastic review! We’re thrilled to hear how TaxDome has been such a valuable investment for your firm, and that features like the client portal and digital signing are helping to keep your business organized. It’s also wonderful that you appreciate our responsiveness and commitment to implementing user suggestions—your feedback truly shapes TaxDome’s continuous growth!

We’re always exploring ways to make our plans more accessible for firms of all sizes. Thank you for sharing your feedback—it’s valuable, and we’ll pass it along to the team.

If you have additional suggestions or questions, feel free to contact [email protected]. We're always here to support you. 😊

Catherine
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

TaxDome review

Bewertet am 29.11.2024

Vorteile

I do not need to hire an assistant. I am more organized.

Nachteile

Need recurring payments for CPA Charge. Has been a long time to use fully.

Antwort von TaxDome

Thank you for your review! We’re so glad to hear that TaxDome has helped you stay organized and manage your workflow without the need for extra help. It’s great to know the platform is making a difference in streamlining your practice.

Your feedback is always welcome and valuable to us. If you’d like to share additional insights or suggestions, please don’t hesitate to reach out at [email protected]. We’re committed to ensuring TaxDome continues to support your business effectively!

Richard
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

User Friendly!

Bewertet am 29.11.2024

Very user friendly for both the preparer and client.

Very user friendly for both the preparer and client.

Vorteile

How quickly it responds to suggested improvements.

Nachteile

The iPhone icons for the preparer and client portals could be clearer

Antwort von TaxDome

Thank you for your wonderful feedback! We're thrilled to hear that you find TaxDome user-friendly for both you and your clients, and we appreciate your recognition of how quickly we respond to suggested improvements—it’s something we take pride in.

It’s fantastic that you chose TaxDome based on positive reviews and personal preference, and we’re delighted that our features are meeting your needs. If you have any suggestions or additional feedback, feel free to reach out—we’d love to hear from you! 😊

Fabian
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great CRM for a Tax Office

Bewertet am 13.11.2024

TaxDome has been our client management tool for two years and overall we are happy with it. It...

TaxDome has been our client management tool for two years and overall we are happy with it. It integrates with QB but it doesn't with Xero, which we hope they do! Overall it's been a great tool for client management.

Vorteile

Organizers, client portal, documents management, easy to use and upload documents.

Nachteile

More flexibility/customization of user permissions. No integration with Xero.

In Betracht gezogene Alternativen

Canopy, WorkflowMax, Salesforce Sales Cloud, Keap und Karbon

Gründe für den Wechsel zu TaxDome

TaxDome seemed more particularly designed for accounting and tax preparation firms.

Antwort von TaxDome

Thank you for your thoughtful review! We're so glad to hear that TaxDome has been a great client management tool for your firm over the past two years. It's great to know that features like organizers, the client portal, and document management have made a positive impact on your workflow. Ease of use is a top priority for us, so it’s fantastic to see it reflected in your experience.

These are valuable suggestions, and we’re constantly exploring ways to enhance the platform. Your feedback helps guide us in making improvements that matter most to our users.

If you have additional ideas or specific use cases you’d like us to know about, feel free to share them at [email protected]. We love hearing from you!

Thank you for being part of the TaxDome community! 💙

Lana
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The best tax pro all-inclusive tool for 2024

Bewertet am 14.9.2024

Vorteile

It's made specifically for tax pros. All the features are thoughtfully designed around optimizing professional tax pro / accountant workflows. This is by far the best all-in-one accounting tool I have used. You can tell the team is putting in work on the tool with new monthly features being shipped every month. This is the opposite of Intuit. You guys are great. TaxDome saved us at least 200 hours of manual work the past tax season.

Nachteile

Minor things like not having a preset / prefilled client reminder occurrences and frequency.

Antwort von TaxDome

Thank you so much for your kind words and for recognizing our efforts! We’re thrilled to hear that TaxDome has saved you over 200 hours during tax season—this is exactly what we strive for with every feature we release. It’s great to know you’re enjoying the continuous monthly updates!

Regarding your suggestion about preset or prefilled client reminder occurrences, we truly appreciate your feedback. While this isn’t a feature we currently offer, it aligns perfectly with the kind of enhancements we’re considering. Rest assured, we’ve shared this with our product team for future development.

We’re always here to listen and improve, so if you have any more ideas, feel free to submit them through our Ideas Suggestions Board - https://help.taxdome.com/article/203-how-to-suggest-an-idea. Your input helps us continue building the best possible experience for our users!

Vanessa
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Decision I Ever Made!

Bewertet am 11.9.2024

Switching to TaxDome was the best decision I ever made. I was juggling client management, task...

Switching to TaxDome was the best decision I ever made. I was juggling client management, task management and month end closing with four different softwares. TaxDome has allowed me to streamline my process and manage my business and individual clients using one platform.

Vorteile

I love the ease of communicating with my clients and creating workflows.

Nachteile

I don't like not being able to accept partial payments.

Antwort von TaxDome

Thank you for your feedback. We understand the importance of accepting partial payments and are pleased to let you know that this feature has been released! You can now manage partial payments more efficiently. For details on how to use this new feature, please check out our blog -(https://blog.taxdome.com/elevate-your-brand-and-get-paid-faster-with-redesigned-and-customizable-invoices-in-taxdome/?utm_source=beamer&utm_medium=SM_aug24&utm_campaign=customizable_invoices).

We appreciate your input and are always here to help with any other questions or concerns you might have. Thanks again for sharing!

Michael
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Worth the Upgrade

Bewertet am 24.4.2024

Overall, 9.5/10. We are happy we made the commitment. The time it takes to set up is substantial,...

Overall, 9.5/10. We are happy we made the commitment. The time it takes to set up is substantial, but I have to believe it will be worth it in the long run. We are able to systemize and build a sustainable practice because of the continuity that TaxDome provides.

Vorteile

We were able to consolidate 5 different applications for our firm into one practice-management application. Our clients are fans of the client portal and we're seeing increased engagement because of the intuitive nature of the platform.
Great support from their team.

Nachteile

The initial setup/implementation wasn't the easiest. There is plenty of documentation and learning modules for support, though. This was just time-consuming for our firm.

In Betracht gezogene Alternativen

Canopy, Jetpack Workflow und Karbon

Warum TaxDome gewählt wurde

Consolidation of platforms. Make it easier to train new employees and provide congruency for our clients.

Zuvor genutzte Software

SignWell, WorkforceHub Time & Attendance und ClickUp

Antwort von TaxDome

Thank you for your insightful review of TaxDome! We're delighted to hear that consolidating multiple applications into our single practice-management platform has been beneficial for your firm. It's wonderful that your clients appreciate the intuitive client portal and that you've seen increased engagement. We're also pleased to know you found our support team helpful.

We understand that the initial setup and implementation can be time-consuming, and we appreciate your patience and effort in going through the process. Your positive outlook on the long-term benefits and your overall satisfaction mean a lot to us. We're committed to helping you build a sustainable practice with ease and continuity. Thank you for your recommendation and for choosing TaxDome!

Ute
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product and client portal

Bewertet am 13.11.2024

We have been with Tax Dome for several years and overall, it is a very secure site for clients and...

We have been with Tax Dome for several years and overall, it is a very secure site for clients and firms. With lots of options to customize for your firm.

Vorteile

It is very user friendly for my clients and employees

Nachteile

the pipelines can be confusing, and we feel not very useful.

Antwort von TaxDome

Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve been with TaxDome for several years and value its secure platform and customization options. It’s especially rewarding to know that both your clients and employees find it user-friendly—that’s exactly what we aim for!

Regarding pipelines, we understand they can sometimes feel a bit complex. We’ve got you covered with a range of resources to help streamline setup and maximize their usefulness for your workflow. You can explore webinars, BootCamp sessions, detailed help articles, and our TaxDome Academy resources here (https://help.taxdome.com/category/554-taxdome-academy).

If you’d like tailored assistance, don’t hesitate to reach out to our team at [email protected]. We’re always happy to help you get the most out of TaxDome. Thank you again for being part of our community!

William
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Firm Management & Client Portal Software

Bewertet am 9.10.2024

The TaxDome has improved my client interaction, as well as my efficiencies within the practice. I...

The TaxDome has improved my client interaction, as well as my efficiencies within the practice. I would highly recommend TaxDome for firm management & automation.

Vorteile

Really like the ability to automate my workflows thru jobs and tasks.

Nachteile

Initially it was a bit daunting, but after taking the time to understand how each of the elements interact with each other, it was much clearer how I could use this software to improve my bottom line.

Antwort von TaxDome

Thank you for your awesome review! It’s great to hear how much TaxDome has improved both your client interaction and practice efficiency—exactly what we aim for! We're glad that the workflow automation and client portal have been such a positive change for you.

We totally understand that the initial setup can feel a bit overwhelming, but we’re thrilled that once you got the hang of it, it’s really made a difference for your bottom line. If you ever need more guidance, feel free to reach out—we’re here to help!

Steven
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Signature requests are great

Bewertet am 18.9.2024

It's been good. Most of my clients have migrated without too much trouble.

It's been good. Most of my clients have migrated without too much trouble.

Vorteile

Ability to request signatures directly from the uploading windows program.

Nachteile

Client access - if a client accesses a signature request link on a shared computer that is already logged on as a different client (spouses) unless they log out, the spouses' signature prompts will be used and they get confused as to why they can't sign.

Antwort von TaxDome

Thanks so much for sharing your thoughts! We’re glad to hear that most of your clients have made the switch without too much hassle and that you’re enjoying the signature request feature.

I totally get your concern about client access on shared computers—it can definitely be confusing for clients who are logged in as another user. We really appreciate you bringing this to our attention. Your feedback helps us a lot, and we’re always looking for ways to make things better.

In fact, we’re about to release an update that will specifically address this! The new e-sign without login feature will ensure that the link for the spouse automatically directs them to their part, rather than just taking them to the sign-in area.

If you have any more thoughts or suggestions, feel free to drop them here. We're here to help!

Eliya
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

TaxDome is such a helpful tool for my firm!

Bewertet am 20.11.2024

Overall, TaxDome has been a great tool for our firm. My team works completely remotely, so it's so...

Overall, TaxDome has been a great tool for our firm. My team works completely remotely, so it's so nice to have such a secure, reliable, and accessible software that is so easy to learn!

Vorteile

Some of the things I love about TaxDome is:

1) The automation! It was a little bit tricky to navigate at first, but now that I've learned it, I feel super comfortable with it, and I've saved sooo much time by having various automated pipelines!

2) How many things you can do within TaxDome. My firm uses TaxDome as our client portal, and we use it as our primary method of communication with clients, securely gather sensitive information, keep track of tasks, send engagement letters, and so much more!

Nachteile

This is probably more due to a lack of education on my part, but I would love to use the reporting feature more, but customizing it is a little bit overwhelming.

I would also love to be able to filter tags more specificially. For example, I can't filter tags that are 1040 or 1120. It will only search for accounts that have both of those tags, which leads to an excessive usage of tags to be able to filter for specific groups.

Antwort von TaxDome

Thank you for your thoughtful review! We're delighted to hear how TaxDome has been such a helpful tool for your firm, especially with a fully remote team. It's wonderful to know that the automation features and versatility of the platform have saved you time and streamlined so many of your processes, from secure client communication to task tracking and engagement letters. We're thrilled to be part of your firm's success! 🚀

We’d love to hear more details about your ideas and suggestions—feel free to reach out to us at [email protected]. Additionally, don’t forget to check out our blog (https://blog.taxdome.com/) for updates on new feature releases.

Thanks again for sharing your experience, and we’re here to support you every step of the way!

Bruce
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 10.0 /10

New user rave!

Bewertet am 11.9.2024

We have only been using for a few months, but i can see the value in it. Once we get all of our...

We have only been using for a few months, but i can see the value in it. Once we get all of our concerns dealt with, I know we are going to enjoy the switch to Tax Dome even more than we had thought.

Vorteile

It seems to able to handle a lot of the flow of the accounting firm

Nachteile

It is a little challenging to set up and get transactions entered properly.

Antwort von TaxDome

Thank you for sharing your feedback! We're pleased to hear that TaxDome is helping streamline your firm's workflow.

We’d love the opportunity to explore your experience further. If you’re interested, feel free to reach out to us at [email protected], referencing this comment, and we’ll arrange a time to connect.

For assistance with setup, we offer a range of resources such as tutorials, webinars, and our dedicated customer support team. You can also visit our help center for detailed step-by-step guides on getting started: TaxDome Help Center (https://help.taxdome.com/).

Brytwauna
Brytwauna
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

leveling up your tax business

Bewertet am 6.4.2024

I love it I feel like it’s my tax business. It gives me more time to do other things and back and...

I love it I feel like it’s my tax business. It gives me more time to do other things and back and things and as we all know, time is money.

Vorteile

What I like most about Tax is the CRM system and also the document management enable to give and store clients documents or they’re able to get instant access to their things without asking me for consistently

Nachteile

what I like least about Tax it’s not just user-friendly. You have to go to some trainings to figure out the automation or pay someone to do it so you’re not just gonna jump in and have it already set up as soon as you pay the cost so it’s an additional fee to have someone out automated but luckily, I found Carmen from Elite notary to for an affordable price

In Betracht gezogene Alternativen

Jotform

Antwort von TaxDome

Thank you for sharing your thoughts on TaxDome! I'm glad to hear that you find our CRM system and document management helpful for your tax business, making it easy for clients to access their documents.

I understand your feedback about the learning curve for automation features. We're always working to improve usability to make it more intuitive for all users. Your experience shows the value of investing in training or outsourcing for optimizing these features effectively.

I'm delighted that TaxDome has given you more time to focus on other aspects of your business. Your time is valuable, and we're here to support you in making the most of it.

If you have any more suggestions or feedback on how we can improve, please let us know. Thank you for choosing TaxDome for your business!

Michelle
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Happy - looking forward to the future

Bewertet am 2.12.2024

Been with TD since 2019 love working with the team.

Been with TD since 2019 love working with the team.

Vorteile

The number one best thing about TD is the collaboration - constantly growing and changing to be the best most innovative with our input and asks.

Nachteile

I am waiting till the invoicing is fully integrated with intuit so we can bill directly.

Jessica
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

All in one place

Bewertet am 7.6.2024

Vorteile

What is great about Tax Dome is that everything is all in one place. It makes working from home easy. All team members can access documents at anytime and it keeps track of inventory in real time.

Nachteile

Some of the file management tools are hard to get used to.

Antwort von TaxDome

Thank you for sharing your thoughts! We're thrilled to hear that TaxDome's all-in-one platform has made working from home a breeze. It's great to know that your team can easily access documents anytime and benefit from real-time inventory tracking. We aim to provide the utmost convenience and efficiency for our users, and we're glad to hear it's working well for you!

Brandon
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
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Gesamtbewertung

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  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

User Friendly

Bewertet am 18.9.2024

Vorteile

Very user friendly and easy to navigate.

Nachteile

Having trouble getting clients to upload to the yearly folders. Wish It could force them to do so. Credit card fees seem high. Love offering this method. It's just a lot of cost to absorb

Antwort von TaxDome

Thanks for sharing your thoughts! We’re so glad to hear you find TaxDome easy to navigate—that’s what we strive for! Getting clients to upload to the right folders can definitely be a bit tricky, but you can actually request files directly to a specific folder, and you can set up folder templates however you want. Additionally, we’re planning on adding the ability to set the folder for uploads for each organizer. So, if they use that feature, they’ll be able to automatically route all documents uploaded for that organizer to a specific folder—presumably what they want if they mention ‘yearly.’ We’re always looking for ways to improve the user experience, so we’ll pass your suggestion along to our product team. As for the credit card fees, we totally hear you—offering that convenience is important, but the costs can add up. We're constantly reviewing things to keep them as fair as possible. Appreciate your feedback!

Julie
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

New toTaxDome

Bewertet am 2.12.2024

I began using TaxDome earlier this year, so I am relatively new. I attended the Bootcamp session...

I began using TaxDome earlier this year, so I am relatively new. I attended the Bootcamp session and several of the month seminars, which have helped me greatly.

Vorteile

After watching the TaxDome Academy videos, I was able to make a successful pipeline with minimum review of the help section. This empowered me to continue and develop more tools for my company to use with client deliverables.

Nachteile

Initially, it is rather overwhelming. There are so many things to learn and remember.