Lightspeed Restaurant Erfahrungen

Lightspeed Restaurant

4,4 (208)
Eine Bewertung schreiben
POS-System für Restaurants

Gesamtbewertung

4,4 /5
(208)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
4,3/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,3/5

87%
haben diese Anwendung empfohlen
Sortieren nach

208 Bewertungen

Monika
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Mangelhafte Betreuung und Datev-Anbindung

Bewertet am 13.3.2023

Man hat oft den Eindruck, dass es Stückwerk ist vom ehemals deutschen Kassenanbieter, der wohl...

Man hat oft den Eindruck, dass es Stückwerk ist vom ehemals deutschen Kassenanbieter, der wohl übernommen wurde. Es scheinen hier zwei Welten aufeinander getroffen zu sein.Von deutschen Buchhaltungsanforderungen, Mehrwertsteuersätzen, Datev usw. scheint niemand richtig Ahnung zu haben, das ist fatal!!!

Vorteile

- Man kann Änderungen recht einfach im Menü vornehmen- Support ist gut erreichbar und auch hilfreich

Nachteile

-beim Start sind wir nicht richtig betreut worden, das System war nicht richtig eingerichtet bzw. vorbereitet, wir mussten ca. eine Woche mit einer nicht funktionierenden Kasse kämpfen und viele viele Telefonate führen- Die fehlende Kassenbuchfunktion ist ein sehr großes Manko, Datev Anbindung die reine Katastrophe. Wegen der völlig unverständlichen Anforderungen vom Anbieter Omniboost hat unser Steuerberater die Zusammenarbeit aufgekündigt, was eine reine Katastrophe war. Zufällig erfahren wir, dass es eine neue Datev-Anbindung geben soll und versuchen, seit zwei Monaten!!!! einen Account Manager diesbezüglich z erreichen. Trotz fast wöchentlicher Anfragen meldet sich niemand. - Die Berichte sind überdimensioniert und unübersichtlich (es fehlen Angaben ob die Zahlen brutto oder netto angegeben sind)-im Menü fehlt eine Wochen/Monatsübersicht der Umsätze, man kann immer nur den aktuellen Geschäftstag sehen?

Antwort von Lightspeed

Hi,

We would like to sincerely apologize for your recent experience with Lightspeed. It is our utmost priority to provide products and services that allow our customers to focus on running their businesses with ease. We value all feedback and would like to learn more about your specific experience, to have the opportunity to address your needs and concerns.
As we are unable to identify your account within our records, please feel free to contact our Customer Success team should you wish to provide further feedback. You may reach us via email at [email protected].

Thank you,

Lightspeed Commerce

Markus
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Support meldet sich seit einem Monat nicht zurück...

Bewertet am 8.6.2021

Siehe Nachteil Finger Weg...

Siehe Nachteil Finger Weg...

Vorteile

Ich würde Sie momentan nicht empfehlen. Finger Weg...

Nachteile

Ich habe eine TSE Cloud Bestellung bestätigt bekommen und jetzt wissen die Herren nichts mehr davon.... Habe die E-Mail mir warscheinlich selbst geschickt... Seit über 3 Monaten mache ich jetzt schon mit dem Support rum schreibe,maile und telefoniere aber es interresiert sich keiner dafür. Auch die Geschäftsleitung fühlt sich nicht angesprochen... Jetzt habe ich Probleme mit dem Finanzamt aber niemand kümmert sich darum. Beim Rechnung schreiben sind Sie gut....Bis Heute keine Lösung oder einmal ein Rückruf wie gefordert...

Sue
Sue
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Setting up and Training it for Clients

Bewertet am 21.2.2018

Vorteile

Easy to use, adaptable in most situations. Any staff member should be able to use it especially on the visual side of things. Links to the accounting programs.

Nachteile

A few little enhancements would be nice to give the client and few extra reporting outcomes but I'm being a little picky.

Yuri
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Web based means easy

Bewertet am 14.9.2023

We're integrating with Lightspeed and my experience is that they've put a great product on the...

We're integrating with Lightspeed and my experience is that they've put a great product on the market.

Vorteile

The product is one of the modern POS systems that it's very easy to set up and very easy to use. It's a breeze for both the users and the admins.

Nachteile

There is not really much to be mentioned as a con to be honest. May be that if you're experiencing some sort of a lack of internet connectivity you won't be able to mare changes, but not sure if I can qualify this as a con.

Maria
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

My experience with Lightspeed

Bewertet am 22.2.2023

Not the greatest. The last rep that took care of my problem was the best one I had in the last 5...

Not the greatest. The last rep that took care of my problem was the best one I had in the last 5 years. His name is [sensitive content hidden] and he should be rewarded for his excellent customer service!

Vorteile

It is easy to use and the back office reports are very useful.

Nachteile

When it glitches the time on hold on the phone is ridiculous and Lightspeed needs to put techs on the road to help out the restaurants using their product

Antwort von Lightspeed

Hi Maria,

We would like to sincerely apologize for your recent experience, and we are sorry to hear you were less than satisfied with the services received. It is our utmost priority to provide products and services that allow our customers to focus on running their businesses with ease.

If ever you would like to provide more feedback, please don't hesitate to reach our Customer Success Team via email at [email protected].

Thank you,

Lightspeed Commerce

Jason
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Lightspeed Restaurant Accountant

Bewertet am 7.7.2023

Vorteile

It is critical as a POS system and useful for posting all needed journal entries.

Nachteile

Can be difficult to learn to use and impliment.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Not worthed as the expensive price

Bewertet am 28.2.2020

I know amount that i calculate manual in every type of payment are balance or not because kounta...

I know amount that i calculate manual in every type of payment are balance or not because kounta showing it amount minus or over, so we can double check before we accept to close cashier or shift.

Vorteile

Display of the pos is look modern and kounta can create recipen and inventory and back office. Pso system complet with back office.

Nachteile

Actually they have good features in back office for reporting. But not as good as inventory system by itself. First, POS system not completly all transaction is automaticly show in the report when want to do closing cashier (shift), like we need to do manual calculated some other transaction except cash like card and gofood payment as i used to. Because you have to submit all your type of payment on closing time then you will get report that will show your manual calculted are balance or not, split bill need to do by amount not by item, mostly apps that i was using were by item. Second, we need to buy with additional charge to get more features that we can see more details report (like insight and purchase) and that is expensive. If you dont buy, you will not get clear report as you need for analyzing restaurant performance. Third, menu item that you sell and item only you use for recipe are the same product list. Fourth, service charge and tax calculations are confusing to get the right amount. Every report that you want to dowbload as csv as not that correct way as csv.

Verifizierter Rezensent
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Terrible Integration with XERO

Bewertet am 17.7.2018

Vorteile

Daily monitoring of the sales
History of sales figures
taking the orders at the till although couple of times it started to update in the busy time without asking

Nachteile

- Updating without asking on busy times in front of customers
- Frequent disruptions
- Very poor integration with XERO, multiple times we had to export the reports manually and recently they changed the whole thing and the reports of three months did not export to XERO and it's very complicated to setup and retrieve the data. Customer service and support was poor as well
- It's very expensive and not value for money

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

POS

Bewertet am 5.12.2019

Overall a great product that we continue to use at our cafe.

Overall a great product that we continue to use at our cafe.

Vorteile

When I was tasked with setting up a Point of Sale system in 48 hours I thought it was impossible but when I found Kounta it was easy to set up and integrate into our credit card machine in a matter of hours.

Nachteile

The most challenging thing that I found was I could not email the monthly receipts to my accounting team and would need to give them the main control to the platform if I wanted them to be able to access that directly.

Verifizierter Rezensent
Gesamtbewertung
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

AWESOME CLOUD BASED APPLICATION FOR THE INEXPERIENCED

Bewertet am 3.1.2018

Vorteile

This is a very easy POS to use, all cloud based so access at any time is a cinch! for a newby in hospitality without any experience setting up a point of sale its been a relatively simple task. The access to support staff is very good however expended communication hours would be a benefit for the busy people who work on this stuff at night time.

Nachteile

Haven't come across any yet! if there is one thing so for it's integrating add on's, seems to be a little confusing! but i'm sure that is largely due to my inexperience.

Verifizierter Rezensent
Gesamtbewertung
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Kounta makes POS easy

Bewertet am 11.1.2018

Vorteile

Kounta is simple to use, and mostly easy to configure. Being in the cloud alleviates the need for backups and facilitates easy changing of products or prices from any device any time.

Nachteile

Some functions are a little quirky. There are also some add-ons that should ideally be part of the core product such as more advanced reporting/analysis. Also creating sandpit copies of the company to test a complete redesign before implementing would be advantageous.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to use, excellent support !!

Bewertet am 13.1.2018

Vorteile

So far I have found their support-team extremely helpful and the system itself is very easy to understand and implement.

Nachteile

I have not come across any difficulties so far. However, for bookkeepers - as most bookkeepers I know have never operated this system by themselves - if they could run a practical 30 mins course on how to integrate KOUNTA with other accounting systems such as XERO, that would be extremely helpful.

Donna
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Supported POS System

Bewertet am 6.9.2022

Very easy to use, easy to get help specific to your problem

Very easy to use, easy to get help specific to your problem

Vorteile

How easy it is to get support, how knowledgeable the support staff is with the software & shortcuts to use it. Also, it tracks inventory across multiple platforms so you don't sell inventory you don't have.

Nachteile

It's fairly expensive in comparison to what we were using in the past (quick books POS - doesn't track inventory across multiple platforms but cheaper)

In Betracht gezogene Alternativen

Hike

Warum Lightspeed Restaurant gewählt wurde

doesn't track inventory across multiple platforms

Gründe für den Wechsel zu Lightspeed Restaurant

More options
Daniel
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The POS We've Been Waiting For

Bewertet am 15.11.2018

Vorteile

I manage a restaurant called Eclipse Chocolate, and I was uncertain that Lightspeed would be able to meet all of our needs. We're a full service dining concept with brunch and dinner daily, a cafe, a bakery, an event space, a confectioner, and a wholesaler; we needed a POS that would be intuitive and adaptable to a very dynamic menu, and usable by professional servers, as well as kitchen and production staff. We got it!

The customer service is outstanding, and offered hands-on support with our setup. We'd had some initial miscommunications and misunderstandings, and we found we needed some additional functionality out of the software. However, the team has always been very helpful and fast to respond; I'm also very pleasantly surprised how much development is being done with the app. This is definitely a well-supported POS that is constantly being improved.

I'm extremely impressed by how well it works for our unique "combo based" menu. Lightspeed has helped close a lot of simple human error loopholes!

We also decided to invest in the "Liteserver," which was an expensive piece of hardware, but a welcome relief during internet outages. Losing WiFi during a busy brunch was disastrous with previous cloud-based POS'es, but now we don't even miss a beat (or a ticket).

Nachteile

There are some minor missing features I would still like to see, like better development of Labor Reports to help calculate overtime, but I have confidence that they will be added in time. I see an update every couple weeks, so I do believe the dev team is working through a list.

Jimmy
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Horrendous POS System.

Bewertet am 28.6.2017

DO NOT WASTE YOUR MONEY ON THIS!!! MOVE ON TO THE NEXT!

DO NOT WASTE YOUR MONEY ON THIS!!! MOVE ON TO THE NEXT!

Vorteile

Nothing to say here. There is nothing good about this system except for the promptness of my customer service, who usually has bad news. But as I now understand my customer service rep doesn't ACTUALLY work for Kounta, she works for the company that sold it to me. I wish they would have sold me one of their other POS options.

Nachteile

Server level order control is an upgrade, they don't tell you that when purchasing, even though that is one of the most basic things. Check splitting is the most laborious I have ever experienced, if you have a table that needs multiple splits get them a refill of their coffee because it will take a while. No over all system close out, no way to re-open a check. In lieu of that simple option they have a refund button, but, guess what if you had multiple pay types IE Cash and CC that doesn't work, can only refund whole amount to one pay type, which then screws up the server report(one of the biggest reasons to have a POS system) Integrated credit card system has worst customer service ever. If you need to get someone after 9 good luck. Randomly loses checks! Have no idea how that happens but if you are on a check and the system reloads(which it does a lot) bye bye order!

Miriam
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to use, excellent reporting features.

Bewertet am 10.12.2019

Vorteile

We like the ease with which new staff can learn to use this software. We also like the clarity with which the back end is organized, and the support available to help us learn the various features. It is simpler and easier to follow than Lightspeed Retail's back end. Reporting features are extremely helpful. It is all very customizable.

Nachteile

I don't like that the the software is not linked directly to Lightspeed Retail, and that when we lose internet connection we lose access to our POS.

Assad
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

How Lightspeed will help improve your business.

Bewertet am 23.3.2019

I signed up with Lightspeed back in Nov 2016 and I have never looked back.

Lightspeed gives me...

I signed up with Lightspeed back in Nov 2016 and I have never looked back.

Lightspeed gives me accuracy and analysis.

Through Lightspeed's data I was able to save costs through employee shrinkage.

Combined with Lightspeed's great customer and tech support, you've got a winning combination that no one can beat.

Vorteile

They are accuracy and analysis.

With Lightspeed each and every order is entered with 100% accuracy, so you don't have to worry about wrong items or amounts being entered. And with their integrated system you can manage your inventory, and analyze your sales patterns. All because Lightspeed gives you sophisticated and detailed sales reports at your fingertips all while saving time and money and reducing costs.

Nachteile

There was no onsite tutorial on how to access certain data, but a quick call with tech support and within a few minutes I mastered the system and where everything is placed.

Evan
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Highly adaptable and intuitive POS

Bewertet am 22.3.2017

Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is...

Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is a massive relief when you have the pressures of an expanding business to contend with.

The ability to simply add or subtract registers, combined with the functionality of a internet based system makes change relatively pain free. Wireless waiter stations, Albert pay terminals, Bluetooth printers (which I don't have but am excited about and will probably get), its all so easy to use.

Why pay thousands of dollars in cabling, installation costs and labour in setting up your system? Good question - i'm not sure! Just research what you want - call Kounta, put it in and download the software... add your products, tailor it the way you want, and go for it!

Vorteile

Ease of alteration and basic use for staff

Nachteile

The back end of product input is a little cumbersome - a simply category/sub-category/sub-sub category system works best. Sometimes this is represented by Department/category/sub-category either way, it is far more flexible for product input, button organisation and more granular for reporting.

Ryan
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

great service

Bewertet am 30.12.2021

Vorteile

lightspeed has been wonderful to work with. easily update and change menu its at the Chilliwack airport restaurant. customer service is always easy to deal with

Nachteile

needs to have easier ways to upgrade equipment,

Lloyd
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Kounta customer review

Bewertet am 3.2.2015

Product is good but not all encompassing.
We need to be able to amend previously finalised takings...

Product is good but not all encompassing.
We need to be able to amend previously finalised takings if changes or errors are made. This has been communicated to Kounta and apparently will be looked at and hopefully rectified in a further release??
The price schedules are limited and not really applicable for my size organisation. I would like to have 2 x POS devices however paying more than $50 per month would lead me to making the once of purchase for a non-cloud customised POS system. The fact you need to add a new register to have an additional device seems ludicrous to me and I would beleive would limit your customer base. What about all the cafes out there that want one register but multiple devices to take orders. Sorry to be critical but it appears to be a mechansim of revenue raising, albeit you could get the same results from just growing your customer base by having a more universal and cost effective product.
I'd suggest you could come up with some alternate pricing schedules where adding an additional device for $10 per device per month versus a whole register would add value to your product. I'd happily pay $60 per month to have one register and two devices to take orders to that register.
Maybe I'm missing some sort of constraint hindering you from enabling multiple devices on the one register however in this day and age I would have thought it would be easy.
Food for thought, I won't be increasing my subscription but rather work around this limitation.
Again, I'm not trying to be critical but what I get for $50 per month from Xero for a cloud based accounting software versus what I currently receive from Kounta for $50 is a month, the difference in value us astounding.
The reason for an overall rating of 3 stars primarily relates to your pricing schedule.
Don't hesitate to contact me if you wish to clarify any of this feedback.

Antwort von Lightspeed

Hi Lloyd
The honesty is appreciated and good to get feedback on how our pricing scales for small business, we'll have our team get in touch to discuss how you and your client can get more value from Kounta to help balance out the equation.

Jaime
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

User friendly and great customer service

Bewertet am 1.2.2019

Vorteile

We've been using Lightspeed at our Marina/Restaurant/Bar for 3 years now and have nothing but good things to say about it. The setup was really straight forward and there has been such great customer service for any questions or issues that have come up. It's very user friendly and easy to train new staff on. Very simple when it comes to changing prices or adding new products. We are very happy we went with Lightspeed at Marina Knowlton!

Nachteile

I'm not a very "techie" person so there have been some issues that have come up (that would have come up with any POS) that I wasn't able to figure out on my own. But any time we have called customer service for support they have helped fix the problem. So in the end, not really a con!

Emmanuel
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product and good support

Bewertet am 5.7.2022

great experience, ease of product use, and good support along with it.

great experience, ease of product use, and good support along with it.

Vorteile

Makes managing reservations very easy. d

Nachteile

needs to have an integrated widget for websites not supported by their software. or a link where clients can book a reservation.

Kim
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

LightSpeed Success

Bewertet am 24.6.2021

LightSpeed support is superior to all other product support I am getting both from a business...

LightSpeed support is superior to all other product support I am getting both from a business standpoint as well as personal. Their response is quick and understandable.

Vorteile

Easy to use backed up by professional support. Conversion and training was excellent.

Nachteile

Consignment reporting requires a couple extra steps from my previous product.

Magdi
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

User Friendly

Bewertet am 16.3.2022

Vorteile

Great POS system with a very user friendly app!
Simply made it easy to look after my business :)

Nachteile

Not sure what to say. All is just good. That is all

Ryan
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Incredible Platform

Bewertet am 1.6.2022

Vorteile

The user friendly back end and POS display are exceptional! Very easy to use, and very easy to keep updated!

Nachteile

Some reporting could be more details - a few items are tough to track!