
HubSpot Marketing Hub
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5675 Bewertungen
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Mit HubSpot habe ich meine Marketingstrategie erleichtert und das gesamte Team, die Tools und...
Bewertet am 21.10.2020
Das Beantworten von E-Mails, das Senden von Begrüßungsnachrichten oder die Versendung von E-Mails...
Das Beantworten von E-Mails, das Senden von Begrüßungsnachrichten oder die Versendung von E-Mails kann sehr zeitaufwändig und ermüdend sein, wenn dies manuell geschieht. In Fällen, in denen die Benutzerzahl zu groß ist, könnte es sogar unmöglich sein. Die beste Lösung für diese Probleme ist die Verwendung von HubSpot.
Vorteile
Bei der Automatisierung des Marketings verlassen wir uns auf das individuelle Verhalten zur Anpassung von E-Mails, Inhalten und Angeboten. Automatisieren Sie E-Mail-Kampagnen, um unseren Interessenten zu helfen, den Funnel zu durchlaufen und qualifiziertere Absatzmöglichkeiten zu generieren. Es werden auch besondere E-Mails erstellt, ohne dass Codes geändert werden müssen. Sie können zwischen einem Dutzend verschiedener Aktivierungen, Bedingungen und Aktionen wählen, um die entsprechenden E-Mails zur richtigen Zeit an die richtigen Kunden zu senden. Aber das Beste von allem ist, dass jeder Workflow, den die Software erzeugt, mit einem klaren Ziel verknüpft werden kann, so dass wir immer wissen, ob unsere E-Mails korrekt funktionieren. Da die Workflows Teil der vollständig integrierten Marketing-Plattform sind, verfügt sie auch über die Tools, um unsere Datenbank zu erweitern.
Nachteile
Die Vermarktung kann ein komplexer Prozess werden, abgesehen von den wirtschaftlichen Kosten, die durch ihre Nutzung entstehen. Auch bei so vielen Instrumenten laufen wir Gefahr, uns auf eines zu konzentrieren und viele automatisierte Marketingmöglichkeiten auszulassen, und wir würden für Funktionen bezahlen, die wir nicht nutzen. Darüber hinaus haben alle Tools für automatisiertes Marketing ihre Basis in der Segmentierung von Leads, und ihre Funktion besteht darin, Informationen über diese Nutzer zu sammeln, um ihnen bestimmte Inhalte zu liefern. Das Problem dabei ist, dass diese Informationen oft nicht immer genau genug sind und dazu führen könnten, dass wir Inhalte zur falschen Zeit an nicht geeignete Personen liefern und dann nichts bekommen, was uns oder dem Kunden bei seiner Entscheidungsfindung oder der betreffenden Marke bei ihrem Wachstum nützt.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 4.0 /10
Ohne Tricks kommt man nicht weiter
Bewertet am 12.4.2022
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Vorteile
Die Software ist sehr einfach zu benutzen.
Nachteile
Wenn man etwas umsetzten möchte stößt man sehr oft an Grenzen. Kundensupport ist zwar schnell aber sie nutzen tricks im pricing system um mehr Geld rauszuholen.
Warum HubSpot Marketing Hub gewählt wurde
Job WechselGründe für den Wechsel zu HubSpot Marketing Hub
War nicht meine entscheidung.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
HubSpot ist für jedermann und auch für das kleinste Unternehmen, bestens geeignet
Bewertet am 14.7.2023
Vorteile
Aufgrund der Möglichkeiten eine schnell zu verstehende CRM Datenbank mit vielen Funktionen und Möglichkeiten. Für den Start war die kostenfreie Version total in Ordnung. Nach einer Einarbeitungszeit empfiehlt es sich in eine kostenpflichtige Version zu wechseln.
Nachteile
Ich denke die Analysetools sind noch ausbaufähig. Grundsätzliche Auswertungen sind Problemlos möglich, aber mehr Tiefe/Details, wären gerade auch für größere Unternehmen von mehr Interesse
- Branche: Medienproduktion
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Eine gute Plattform mit vielen Funktionen
Bewertet am 18.12.2021
Insgesamt entfaltet der Marketing-Hub seine Stärke dann, wenn man Hubspot als CRM nutzt und eine...
Insgesamt entfaltet der Marketing-Hub seine Stärke dann, wenn man Hubspot als CRM nutzt und eine Lösung braucht, die vom Newsletter bis Social Media alles bietet. Wenn es tiefer ins detail gehen soll kommt man an weitren Tools aber nicht vorbei.
Vorteile
Im Rahmen einer HubSpot Lizenz nutze ich den Marketing Hub für die Social Media Planung, die Kampagnen Auswertung und Mail-Kampagnen. Ein Vorteil ist es sicher, hier alle relevanten Funktionen an einem Ort gesammelt zu haben.
Nachteile
Leider sind im Bereich Social Media die Features begrenzt, so sind nicht alle Post-Typen für (beispielsweise) Linkedin über Hubspot anlegbar.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Schulterschluss für vollständige Integration mit CRM (Sales Sub)
Bewertet am 29.11.2022
Vorteile
HubSpot Marketing Hub integriert sich sehr gut in das gesamte CRM Portfolio. Es wird darüber super leicht, leads ganzheitlich zu bertrachen, verstehen und nachzuverfolgen. Insofern erfüllt HubSpot an dieser Stelle unsere Anforderung komplett.
Nachteile
Am Ende des Tages kann HubSpot sehr sehr viel, aber das macht es auch nicht umbedingt simpler. Für uns steht aber Aufwand und Nutzen in einem bombigen Verhältnis - gibt halt viel.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Gutes Tool auch zum Lernen
Bewertet am 22.12.2022
Ich habe einige kleinere Schulungen mit gemacht und war von der Einfachheit des Kurses und der...
Ich habe einige kleinere Schulungen mit gemacht und war von der Einfachheit des Kurses und der Umsetzbarkeit begeistert.
Vorteile
Innerhalb von HubSpot hat man verschiedene Möglichkeiten, der Strategieverwaltung. Neben der einfachen Handhabung, kann man ebenfalls kostenlose Schulungen besuchen und neue Techniken erlernen.
Nachteile
Viele Kurse sind nur auf Englisch verfügbar, dies ist für einen geübten Sprachler weniger problematisch, für andere aber eine Herausforderung.

- Branche: Bürgerliche & soziale Einrichtungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Fantastic for e-mails. Forms and landing pages need some TLC.
Bewertet am 7.2.2020
Overall, Hubspot's marketing hub has been of great benefit to our organization. The only thing...
Overall, Hubspot's marketing hub has been of great benefit to our organization. The only thing stopping from me giving it full marks is that certain aspects of the hub need to be expanded. For instance, the form system doesn't allow you to remove form submissions, and even though many people have requested that functionality on the HubSpot ideas board, it has been tagged as "not planned" for over a year now. I am puzzled as to why their otherwise highly flexible form system has a few shortcomings that mean it can't remove our need for Gravity Forms or other solutions. The call to action button builder is also not as customizable as I would like, although with some HTML knowledge it's easy to get around this issue.
Vorteile
It's very easy for anyone to make a beautiful-looking e-blast to send to a mailing list. Managing lists is also very easy and flexible. The default e-mail templates are beautiful and easy to customize, and the drag and drop interface for e-mails is very easy to use and highly customizable.
Nachteile
Some parts of the marketing hub, such as the Form builder, need a little work. Some features available in Wordpress's Gravity Forms plugin, for instance, are not available in Hubspot (e.g. conditional logic for showing certain form elements such as text boxes, etc.) The landing page editor is also not as easy to use as the e-mail builder, and I'm not sure why it wasn't designed with the same drag and drop system as the email builder.
In Betracht gezogene Alternativen
ChamberMasterWarum HubSpot Marketing Hub gewählt wurde
HubSpot does everything MailChimp can if you are only sending e-mails. If you are using MailChimp to create postcard ads, graphics, etc. you may need to continue using MailChimp.Zuvor genutzte Software
Mailchimp- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
One of the best in CRM, LP... and much more
Bewertet am 18.12.2022
Vorteile
Includes a ton of features to automate email campaigns, manage ad campaigns, LP creation and much more. A long established platform that can help you out of the gate with your online business without any need of developers.
Nachteile
A bit pricy and some features (google ads tracking system) need an update.
Warum HubSpot Marketing Hub gewählt wurde
More features and integrations with 3rd party products.Zuvor genutzte Software
Pipedrive- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Functional tools with good customer service
Bewertet am 4.8.2023
Vorteile
The major selling point of HubSpot Marketing Hub is that it aggregates a set of reliable tools on one well-serviced platform, so you don't have to wrestle with integrations of different systems for your core marketing functions. It does this quite well.
Nachteile
Whoever designed the tools within HubSpot is clearly not a performance marketer. As 2 examples of glaring omissions, HubSpot doesn't allow you to see the IP addresses of the visitors it tracks, and it also doesn't allow you to send plain text emails. It has useless proxies for both functions (ie, geo-data derived from the IP address, and an html email template designed to look like a plain text email at a glance).
- Branche: Unterhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
NO SUCCESS only stress, NO RESOLUTION only rhetoric, NO CUSTOMER GAINS FOR THEIR CUSTOMERS but...
Bewertet am 22.3.2022
Vorteile
Metro Fun Center began its relationship with HubSpot on December 1st, 2020. Our contract/subscription was auto-renewed on December 1st, 2021. Attempts to get information on downgrading our account or canceling our account began in mid-December, unsuccessfully. On January 5th, 2022, we sent an online email for assistance because no calls had been returned and I (we) had been placed on hold several times to no avail. We entered into an “online chat “ with a rep who gave us our first experience with HubSpot Customer ‘No’ Service. After this conversation, we landed with a gentleman whose title is Senior Customer Success Manager (a title that belies what he actually does in regards to a customer being successful, or maybe it is to assure that HubSpot is successful in NOT assisting their customers when they are not happy with HubSpot). Metro Fun Center has spent currently upwards of 50K for a CRM that we are not fully utilizing and are unable to utilize. This can be evident in our past and current usage. HubSpot, if they were truly concerned about the success of their customers and were forward-thinking then they see when customers are not utilizing their product and would reach out to them to offer any assistance. But their customer's success again is NOT their goal but bleeding their customers for monthly payments IS their goal. And they are clearly succeeding. Once an auto-renewal is done then a customer can not even downgrade to a lesser package which would be nice especially
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Tool for Email Marketing
Bewertet am 5.7.2023
I'm having a great experience with HubSpot. It's been a great tool that has made my job a lot...
I'm having a great experience with HubSpot. It's been a great tool that has made my job a lot easier.
Vorteile
I like how complete this tool is. It has many different features and they all work well. If you're looking to get started with email campaigns this is definitely a great tool to start with.
Nachteile
I don't have many negative things to say about HubSpot. I do wish sometimes they would answer my questions faster but that's all I can think about.
In Betracht gezogene Alternativen
Zoho CRMGründe für den Wechsel zu HubSpot Marketing Hub
Better reputation and opinions of other coworkers.- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Hubspot has some flaws but it is still the best for small time business
Bewertet am 1.7.2023
I would say hubspot helps monitor and creates the oppropriate environment and the best content for...
I would say hubspot helps monitor and creates the oppropriate environment and the best content for growing my business.i have seen great improvement using this company.
Vorteile
It has a great amount of details and marketing capabilities. Hubspot has some great integrations that has never been seen before by similar platforms.
Nachteile
I would say the interaction with the people who work there is lacking in any understanding of business rules and some are ignorant.
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Hubspot has made our job easier
Bewertet am 11.7.2023
It has been exceptional and it has given us the availity of escaling our business since day one, I...
It has been exceptional and it has given us the availity of escaling our business since day one, I am super glad with the support we receive from the customer service channel.
Vorteile
HubSpot Marketing has provided a lot of powerful automation capabilities, enabling our marketing associates to automate repetitive tasks, streamline workflows, and nurture leads at scale.
Nachteile
The one thing i did not like is that sometimes it takes too long to upload large datasets
In Betracht gezogene Alternativen
ZoptoGründe für den Wechsel zu HubSpot Marketing Hub
The suggestions of some friends and as well our compay [sensitive content hidden] worked with it along ago- Branche: Sport
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great product, once implemented
Bewertet am 14.7.2023
So far it's been great, will be better once everything is up and set up properly.
So far it's been great, will be better once everything is up and set up properly.
Vorteile
Tons of features, tons of functionality, tons of opportunities to leverage to drive growth.
Nachteile
Difficult to get started, so many options it can be overwhelming at times. Don't always know where to start or how best to implement and support team is good but not ALWAYS available.
- Branche: Telekommunikation
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Hubspot is best product in lead management
Bewertet am 2.9.2023
Vorteile
Lead Management life cycle is best in the product
Nachteile
Integration with other products is bit cumbersome.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Best automation marketing
Bewertet am 20.9.2023
Greatest and make good assistance
Greatest and make good assistance
Vorteile
It makes marketing easier than oher tool Assistance is good
Nachteile
It costs too much to enjoy from this tool

- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
The step up for when you're getting serious
Bewertet am 11.12.2020
I've worked with Hubspot as an individual, with a large multi-national company and a medium-sized...
I've worked with Hubspot as an individual, with a large multi-national company and a medium-sized non-profit. I would say that most solopreneurs should probably stick with MailChimp or MailPoet. When you have a good budget for marketing, definitely consider a move to HubSpot.
I've also used Pardot by SalesForce and it's very comparable. I believe Hubspot is easier in the beginning than Pardot, while Pardot has better connectivity to outside systems (like SalesForce, of course).
Vorteile
Hubspot is amazing, with great tools for list building, segmentation and email marketing. The process for building emails is easy and enjoyable and the workflow automation is a breeze. I've used MailChimp and Pardot and Hubspot is very different from either of those. Hubspot is for the company that's ready to up their marketing game to the next level while still being simple enough that your team can be onboarded and working quickly.
Nachteile
I'm not really a fan of the blog and landing page functionality and i really think you should do those on your own website and then tie them into Hubspot, which is fairly simple to do. Also, when you get into "Deals" and integrating sales and reporting from other systems, the simplicity goes out the window. It can still be done, but it's not as easy as the email marketing functionality.
Also, Hubspot has its own language and terminology, so it can be a bit confusing until you get used to it.
In Betracht gezogene Alternativen
Salesforce Marketing Cloud Account EngagementGründe für den Wechsel zu HubSpot Marketing Hub
In both cases where i was involved in the choice, it primarily came down to budget. The first instance, Pardot wasn't as built out as it is now (that was a few years ago and my memory might be fuzzy) but they are definitely a viable option now.- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Easy to Implement and Maintain
Bewertet am 20.2.2020
Support is really fantastic. They take the time to explain things and help you understand limitation...
Support is really fantastic. They take the time to explain things and help you understand limitations and great workarounds. Great support, coupled with the fact they have the HubSpot Academy, it's really easy to learn this tool, even if you're not particularly ops-minded.
Vorteile
Very easy to use and takes minimal time to implement the tool. A lot of their default settings really encourage common "good operational" practices, like GDPR, progressive profiling on forms, opt-in, managing multiple contacts, ect.
Nachteile
Similarly to the pro, because of HubSpot's simplicity, it sometimes can lack in complexity. Concepts like multi-touch attribution reporting are still in the early stage of development compared to other tools. However, HubSpot is always releasing new features and I've found that a lot of the more recent additions permit more complexity with
Warum HubSpot Marketing Hub gewählt wurde
HubSpot took our team to the next level with regards to Marketing Operations. Pardot is a little behind with built-in functionality.Zuvor genutzte Software
Salesforce Marketing Cloud Account EngagementGründe für den Wechsel zu HubSpot Marketing Hub
Price and quick implementation time- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
One of My Favorite Day-to-Day Tools
Bewertet am 1.4.2023
Generally, Hubspot helps me accomplish a lot in my day to day. It helps generate leads for my...
Generally, Hubspot helps me accomplish a lot in my day to day. It helps generate leads for my business and orchestrate a lot of complex marketing activities. It has its hiccups and limitations but generally support is good as well.
Vorteile
Hubspot is very easy to use and intuitive. I am constantly creating new workflows, creating new contact properties, and setting up marketing campaigns and lead-capture events. I think its a tool that looks nice and I enjoy working with it daily for the most part. Would recommend for those who will be doing email marketing, social media advertising, lead generation, list building, complex marketing orchestration or ABM, and things of that nature.
Nachteile
The biggest con is battling our email delivery health and quarantined contacts. The lead scoring, list building, reporting, workflow triggers, and some of the lead tracking have limitations. There are a few pieces of functionality that I need that is not in the system. But every business is different and it can be hard to cater to the thousands of use cases necessary for everyone. We can mostly survive without these things even though we'd prefer them. Also, our integration with SalesForce got messy pretty fast so maintenance is a must.
Gründe für den Wechsel zu HubSpot Marketing Hub
Easy to set up, seemed less complex, and had reasonable pricing.- Branche: Metallabbau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Beware of the Ad Spending Limit
Bewertet am 11.1.2021
I signed up for another year to get access to Microsoft Ads control (supposed to be in BETA.)
I signed up for another year to get access to Microsoft Ads control (supposed to be in BETA.)
Vorteile
When enabled, it is easy to review the overall advertising performed in Google, LinkedIn and Facebook. Basically an All-In-One platform to create content, share content and see who interacts with the media.
Nachteile
Recently learned about a $10,000 limit per month on advertising. Normally do not spend this much monthly, but I was on Holiday. Going on my 11th day without using the ADS feature. (It stopped allowing maintenance of the ads through the easy to use control panel for ads because I went 465 dollars over the limit in December.)
In Betracht gezogene Alternativen
Salesforce Sales CloudWarum HubSpot Marketing Hub gewählt wurde
The first year I was able to basically get a price match, but that was taken away recently.Zuvor genutzte Software
Act-OnGründe für den Wechsel zu HubSpot Marketing Hub
Tried Salesforce a few years ago, and the learning curve was much too high.- Branche: E-Learning
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The best all-in-one Marketing platform I've used so far
Bewertet am 8.9.2022
It's the tool our Marketing team use every day. Beyond making us generating new leads, it helps us...
It's the tool our Marketing team use every day. Beyond making us generating new leads, it helps us communicating simply with our Sales teams, who now speak the same language as we do.
Vorteile
Hubspot contains most of what a modern marketer needs: email marketing, automation, workflows, social media planification, chatbot, CTAs, lead gen forms, landing pages, content management... The best remains that it is directly integrated to the Hubspot CRM and Sales platforms, which make your Sales-Marketing processes fluid.
Nachteile
The worst thing in Hubspot is that the software itself is quite long to respond. Pages can take several seconds to load. If you've used a CRM tool such as Pipedrive, you'll probably think loading times are endless... But you get used to it.
In Betracht gezogene Alternativen
Marketo EngageWarum HubSpot Marketing Hub gewählt wurde
We were missing marketing automation features on Pipedrive.Zuvor genutzte Software
PipedriveGründe für den Wechsel zu HubSpot Marketing Hub
Hubspot was better for our company size. We were too big for Plezi and too small for Marketo.- Branche: Hochschulbildung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Hubspot Marketing Services
Bewertet am 30.1.2020
The most convenient thing about Hubspot is the ability for our Sales & Marketing teams to be able...
The most convenient thing about Hubspot is the ability for our Sales & Marketing teams to be able to track all the different actions our customers are taking during the buying process as well as post-purchase. It's helpful for the Sales team to see which Marketing emails our customers are engaging with and it's helpful for our Marketing team to be able to see if our customers are purchasing after they engage with a marketing email or social post. I also like their marketing automation feature that allows me to create tasks and deals for our Sales team based on different actions customers are taking on the Marketing side.
Vorteile
Hubspot has excellent customer service and a large library of resources that you can reference if you cannot figure out how to do something. They also have Hubspot Academy that allows users to learn more about their products and Marketing in general, while also getting a Hubspot certification.
Nachteile
There are a few features I would like to see added to their email marketing service. One specifically is the ability to customize the mobile version of an email without affecting the desktop version. I also wish I could insert custom HTML such as a promo timer in an email like some of the other platforms I've used.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great product that's easy to use. Onboarding was great!
Bewertet am 14.8.2019
HubSpot is great. The on-boarding team was really great. I would have liked to have a personalized...
HubSpot is great. The on-boarding team was really great. I would have liked to have a personalized training track because it's overwhelming (in a good way) to have so many videos and tutorials. The best part is everyone on my team is happy - easy of use, the information is presented cleanly, etc. We've got lots more to go be so far, it's been a great move for us.
Vorteile
Easy to set up. Their on-boarding team was amazing. Creating emails is simple. Customizing it for our needs was great. We've also migrated our site to the CMS. We aren't live but the migration went really smoothly.
Nachteile
I think the workflow tool could use some work. I'm disappointed at the limited number of dashboards you can have with our plan. I am also disappointed at the # of templates we can have with our plan. With respect to on-boarding, I would have liked a more comprehensive training track. There's so much to learn that you get overwhelmed. It would be great if they guided you through a track.
In Betracht gezogene Alternativen
Campaign Monitor, Salesforce Marketing Cloud Account Engagement und Marketo EngageWarum HubSpot Marketing Hub gewählt wurde
Pardot has the functionality but it's hard to use and we didn't have any help/support. We needed to be self-sufficient but after research realized that in order for us to make the product work better for us, we'd need to hire external consultants. Pardot is not an easy, or intuitive, product to use in my opinion.Zuvor genutzte Software
Salesforce Marketing Cloud Account EngagementGründe für den Wechsel zu HubSpot Marketing Hub
We liked the ability of having Marketing Automation and CMS because we also needed to move our website to a new CMS.- Branche: Bau
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Finally I am on HubSpot!
Bewertet am 3.10.2019
Over my career, I have been part of the implementation team for four other platforms. I finally got...
Over my career, I have been part of the implementation team for four other platforms. I finally got onto HubSpot and am very pleased with its capabilities. My team has adopted well, the integrations to other platforms are nice also. Overall, this has been a great experience.
However, one major negative is how our account was handled. On-boarding was really not that valuable for us, we felt rushed and it was on HS time not ours. There also seems to be a lot of turnover happening in HS and my sales rep went completely dark on us when we needed them, no transition plan was brought forward. We also paid for a monthly strategy person who was great at the start, left HS, and my group was thrown into another person's account. That person tried their best to pick up the pieces but we ultimately were paying good money in strategic support and got nothing from it. No credit was issued, just admittance of how it was handled poorly with an apology. I do now have an account manager who has been with HS for more than 5 years and is truly great to work with.
Vorteile
Up-time, hardly ever system outages or glitches. Increased team efficiencies. The ability to use HubSpot as workaround solutions for other areas of marketing where we need to execute something we can figure out a way within HS to make it work. Landing pages, forms, workflows, and all other tools within the Marketing platform have been great. Easy to use, easy to train, and easy to transition to.
Nachteile
Some basic things you think should be included are not. For example, workflow chat transcripts are not available neither is the ability to identify profiles with multiple or secondary email addresses. Also, the drag and drop builder is nice but limited as you oftentimes find errors when trying to embed code within the template, it get denied even though you are able to select html editing.
In Betracht gezogene Alternativen
Marketo EngageWarum HubSpot Marketing Hub gewählt wurde
In my career I have been on multiple platforms. Previous to my position in my company, no platform was here or being used.Gründe für den Wechsel zu HubSpot Marketing Hub
Overall feedback from friends and colleagues who have used HubSpot in the past influenced my decision.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Tons of features, great training and support, but lots of caveats
Bewertet am 5.6.2018
Vorteile
Amazing, if not the best user-experience in marketing automation. Workflows are particularly powerful with plenty of controls to map your buyer journeys. You can execute very powerful campaigns with tons of triggers, actions, and filtering options.
I really liked their training, including the HubSpot academy training which are built very professionally. The way they present their e-Learning platform makes the information easy to digest and ultimately understand the inbound marketing methodology. That is in itself worth the cost of admission, even though this is provided free of charge.
Nachteile
HubSpot Marketing is an excellent solution, undoubtedly, but you will get about 80% of the features if you host your website externally. Initially, they will assess if your site can be migrated to their platform.
I imagine plenty of people would rather not do that. If you want a solution that you have to marry, then HubSpot will be okay for you.
They say you can utilize the majority of HubSpot features without hosting, and that is true, but some of their more advanced features such as A/B testing content on web pages or Smart Content will not be utilized. You can still utilize workflows, drip campaigns, and so forth...but these features are only available in the per month plan. Additionally, if you run multiple websites, you must have their per month plan, which is well out of our budget.
On top of that, there are certain modules (i.e. paid campaign tracking, additional contacts) that they will charge additional for. For every 1000 contacts past 1000 you get with the package, they will charge an additional monthly fee. There is also a fairly high onboarding cost. You are also required to commit to one year of their services.
All in all we could not afford to do business with HubSpot because A) we didn't want to move our websites under their platform and B) their price point was not accommodating to our budget. As far as features and functionality...it's all you really need for marketing automation. Their CRM is lackluster though if you want true alignment!