PrintSmith Vision Erfahrungen

PrintSmith Vision

4,0 (214)
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Druckkalkulationssoftware für Verlage

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4,0 /5
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Preis-Leistungs-Verhältnis
3,9/5
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3,8/5
Bedienkomfort
3,7/5
Kundenbetreuung
3,8/5

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214 Bewertungen

Mary
Mary
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

30+ years PrintSmith user

Bewertet am 4.11.2020

[SENSITIVE CONTENT HIDDEN] are GREAT!

[SENSITIVE CONTENT HIDDEN] are GREAT!

Vorteile

I grew up on PrintSmith for my business. Over the years EFI has referred many prospects to me for references. Now we purchased DSF and have a really powerful workflow: DSF > PrintSmith > Fiery. I like the way EFI is constantly working to integrate products which will increase our revenue and profits.

Nachteile

When the software goes down, it really goes down! We struggled for a year after hiring EFI to port our products to a new server (Azure). We had a contract with EFI [SENSITIVE CONTENT HIDDEN] and I ended up asking [SENSITIVE CONTENT HIDDEN], respecfully, for a credit of $9332.20 because of my fiasco. I still haven't heard from him.

Stephen
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

PSV is the only software we would use for our size business

Bewertet am 25.11.2024

PSV has been a solid piece of business software that is cost effective and is up for us 99.9% of...

PSV has been a solid piece of business software that is cost effective and is up for us 99.9% of the time.

Vorteile

Great software - excellent support - have using PS for 20 + years - glad it is self hosting. Have the cloud option but will never use it.

Nachteile

Does not have a report writer built in. I am able to use the i-net report writer as well as write sql statements to retrieve the data I need; however, a more intuitive simplified report writer would be nice.

Jim
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

PrintSmith Review

Bewertet am 9.12.2024

Been using PrintSmith for almost 20 years, including production and management.

Been using PrintSmith for almost 20 years, including production and management.

Vorteile

Very efficient to use. Breaks down prices as needed.

Nachteile

Set up, including reports is very cumbersome

Don
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

A useful box of tools, but needs effort

Bewertet am 9.12.2024

Vorteile

Once configured, it doesn't require an expert user to write up and generate jobs.

Nachteile

The system starts very bare-bones, and configuration of the system requires the ability to dive under the hood and understand what is going on behind the scenes.

Sara
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

All-around Best Print Software

Bewertet am 9.12.2024

It is a very reliable software than makes running a print shop easier. The customer account...

It is a very reliable software than makes running a print shop easier. The customer account management and account ring reports are the best features.

Vorteile

The ability to quickly create estimates, review order history and create helpful reports makes things run very smoothly.

Nachteile

Updating costing can be complicated/daunting.

Naveen
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Service

Bewertet am 9.12.2024

We have had great experience using PrintSmith since last 3 years. The regular updates are good. The...

We have had great experience using PrintSmith since last 3 years. The regular updates are good. The customer service back up is superb.

Vorteile

Printsmith is very user friendly. All the information about your job work is at your finger tips.

Nachteile

Not much. Their always a scope of improvement.

BERNIE
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

9/10 for years

Bewertet am 9.12.2024

Overall, our experience has been helpful. A much needed program for our business.

Overall, our experience has been helpful. A much needed program for our business.

Vorteile

We have used PrintSmith for over 30 years. It does what we need to do to run our business.

Nachteile

I still have trouble finding some reports and it takes me a while to find what I need. The icons and some items are hard to find or understand.

Donald
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Unhappy with visions

Bewertet am 9.12.2024

unhappy. It is much harder to use than when it was designed for the mac. Lack of shortcuts

unhappy. It is much harder to use than when it was designed for the mac. Lack of shortcuts

Vorteile

emailing to customers. The look of the invoices

Nachteile

Harder to use than the original one that I purchased. Hard to find things.
I don't mind paying for the monthly fee for the version in the cloud but I resent having to pay to upgrade it. All the other companies do not charge for that.

Fred
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

It works well

Bewertet am 10.12.2024

It has not been bad Had a few minor problems

It has not been bad Had a few minor problems

Vorteile

It is fairly Intuitive if you have been in the printing business for awhile

Nachteile

It Can be Very Complex in writing up Jobs

Amy
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Solid for traditional print shops

Bewertet am 9.12.2024

Vorteile

Great UI. Easy to navigate for all departments.

Nachteile

Building custom forms such as invoices is antiquated and cumbersome on Crystal Reports.

Jeffrey
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Long time User

Bewertet am 29.10.2020

My experience level with this software is quite high, along with knowledge of the system, so with...

My experience level with this software is quite high, along with knowledge of the system, so with that said it is an improving product. Fast track is an improvement on the Vision platform but EFI is only seeing the tip of the iceberg of what it can do.

Vorteile

The best feature is the new ShipExpress integration. The ease of use over the years has gotten better for the experience Print industry professional.

Nachteile

Relying on Report Writer to create some of the basic operations that should be included in the working platform in the form of a dashboard. Report Utilities is an example of an improvement but as the information does not link to the next level of information that should be available, especially as you are trying to manage your AR.

In Betracht gezogene Alternativen

Aleyant PrintJobManager und DocketManager

Gründe für den Wechsel zu PrintSmith Vision

Improving product and ease of use. While the others had more features, they were not all easily used.
Robert
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Great but could use some improvements

Bewertet am 3.2.2022

I have used it for over 20 years now and I have been able to master the program over those years. ...

I have used it for over 20 years now and I have been able to master the program over those years. I find it does the job and the positives far outweigh the negatives.

Vorteile

I like the updates to the software after they've taken in suggestions and requests for changes. They actually listen to customer input and make changes based on the number of requests received.

Nachteile

The functionality is sometimes clunky and they way the paper is calculated is backwards. I don't like the up's/on's formula they use for calculating the number of pages on a stapled or glue bound books.

In Betracht gezogene Alternativen

ePS Pace und wp2print

Gründe für den Wechsel zu PrintSmith Vision

Familiarity and ease of use plus integration with PrintSpeak.
Robert
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Your title is misleading "How has your experience with EFI PrintStream Vision been?" ...

Bewertet am 12.11.2020

I'm not looking Back to the Legacy version of PrintSMITH Vision. Use it very rarely. I'm Enjoying...

I'm not looking Back to the Legacy version of PrintSMITH Vision. Use it very rarely. I'm Enjoying the New Fast Track

Vorteile

It is improving as it goes along. It is getting to be very USER FRIENDLY . The legacy was not much user friendly. Getting around is pleasant and quick. Cutting down on wasted time.

Nachteile

Other than Mousing around, I'd rather have a little more Keyboard use. Nothing to complain about EFI is improving PrintSMITH VISION fast Track. Taking time, but it's improving.

Rocio
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

PrintSmith

Bewertet am 12.11.2024

Excellent, It is versatile and saves resources. I can quickly resolve the requirements of my...

Excellent, It is versatile and saves resources. I can quickly resolve the requirements of my internal and external clients.

Vorteile

Good day

What I like the most is the versatility of the program, it allows you to have an integrated control center to monitor the movement of the company, and make decisions today.

Greetings

Nachteile

I can't export the reports to excel,
Sometimes I have to make detailed reports and being able to export to Excel would help me a lot.

Alex
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Take Your Time and Learn It

Bewertet am 26.11.2024

Overall it has taken 5 years to really get the hang of it. We started slow with only doing...

Overall it has taken 5 years to really get the hang of it. We started slow with only doing estimates. We moved to workorders 2 years in. At 3 years in we started working with invoicing and stock inventory. We are still learning and the software continues to improve.

Vorteile

Ease of creating Estimates and Workorders, still so much to learn.

Nachteile

Not knowing how to getting pricing correct.

Peter
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Difficult system to use, but can be useful

Bewertet am 12.11.2024

Often need to "trick" the program to get the results needed. Credit department is, Sorry I have no...

Often need to "trick" the program to get the results needed. Credit department is, Sorry I have no other word than incompetent. Never had so much difficulty trying to give people money.

Vorteile

Monthly detailed reports, Browser based access.

Nachteile

Difficulty of use, poor UI, Extremely difficult to setup.

Sean
Gesamtbewertung
  • Branche: Informationsdienst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Sir Speedy Canada

Bewertet am 25.11.2024

Overall it has been a very good experience, couldn't function without it

Overall it has been a very good experience, couldn't function without it

Vorteile

It is very easy to use, Invoicing customers and keeping track of payments saves me lots of time.

Nachteile

I can't use it if the internet is down. Doesn't happen very often but a pain when it does.

Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Very good product

Bewertet am 27.11.2024

I had it since 2000. I don't use a lot of the features but it has been great for me.

I had it since 2000. I don't use a lot of the features but it has been great for me.

Vorteile

History, Easy to write up orders, updates pricing.

Nachteile

freeze up sometimes, I can't email from it. I use to about 4 years ago.

Saim
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

PrintSmith review

Bewertet am 25.11.2024

Very good system overall. Makes your job very easy

Very good system overall. Makes your job very easy

Vorteile

The ease of access, and easy to navigate around

Nachteile

asks us to save and confirm each step. Should be auto save

Danny
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

PrintSmith Vision - Coming of Age

Bewertet am 13.10.2020

For years the PrintSmith department has been challenged by so many Users (over 4,000) that have...

For years the PrintSmith department has been challenged by so many Users (over 4,000) that have been paying little to nothing for Classic. Now with the change in requiring maintenance contracts hopefully this will provide additional funding for expanded development and support resources.
EFI/PrintSmith need to have better (any) notification of new releases. The forums say they do, but they don't. I manage to get all the marketing messages, but very few, if any notifications about new releases.
The documentation of the User Guide use to be fantastic, now the User Guide offers little education and is specific to the release rather than a complete updated guide each time. I know the challenge of keeping this up, but the quality of what is there is poor.
Updating the software is now very easy, the latest is 15 clicks and 15 minutes.

Vorteile

Emailing - Several variable data templates for; Invoices, Estimates, Post Payments, Cash Register, Purchase Order and Statements. Will list all contacts within an Account, allows you to CC yourself. When setup will add outgoing email tracking to customer Logs
Pending List Search - No more scrolling, you can search from the column titles. Uses predictive text so just a few letters typically finds what you are looking for.
Notify Customer - Much improved over Classic. Ability to create tasks for yourself and others, having reminders when you log in, and email functionality make this a very usable light CRM
Digital Assets - A Classic feature grown up. Easy to attach artwork to each job makes pulling job history all that much better. You can submit those attached jobs directly to a compatible Fiery Device and monitor production from the WIP window
Remote Access - No more VPN, Team Viewer, Go to My PC, Chicken of the VNC. The ability to access the system from any computer anywhere is a huge benefit. For Support people the ability to access the system dramatically improves support service delivery. It includes a true mobile application designed for Phones and Tablets goes even further to cut the cord.
Customized Screens are Back - Dashboard, Pending List, WIP list are now all custom to the User...thank you
Dashboard - In Fast Track this now becomes a truly usable overall look at the Center, whether by individual user or the whole Center, good ability to customize as well

Nachteile

There has been a considerable effort to convert to HTML (the years spent on Flash were very unsatisfying and IMO the wrong direction to have gone) has left behind many bugs. I hope after October there will be a pause in new functionality to fix many areas of the program.
Stock Definitions - Once a rock solid functionality now suffers from development moving too fast and not enough QA. The Job Details Stock picker is a great concept that needs additional attention as well as the new Stock Picker screen trying to squeeze too much in too small a space.

Ruffin
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Good platform, but needs improvement in areas

Bewertet am 29.10.2020

While the new user interface makes PrintSmith much more appealing than a lot of other basic MIS...

While the new user interface makes PrintSmith much more appealing than a lot of other basic MIS options out there, there are enough issues with PrintSmith poorly handling different aspects of production that leave me with mixed feelings about the platform. It might be fine for small shops with limited production capabilities, but probably not the best/most efficient solution for handling production processes other than digital and offset printing.

Vorteile

The html5 update was long needed and helped put PrintSmith ahead of the competition when it comes to user interface. We use the EFI-hosted option which makes it a breeze to access from not only anywhere in the shop, but also makes it so much easier to access remotely. There are also integration options for Fiery RIP's if you take the time to set it up.

Nachteile

PrintSmith does a terrible job with handling production processes other than digital and offset printing. The way it processes wide format and merchandise production is clunky at best and leaves you wondering if the engineers ever even bothered to take into consideration the way that shops actually handle pricing and production.

There are many strange (and often very cumbersome) quirks throughout the platform that make it seem like EFI doesn't care too much about refining PrintSmith to operate intuitively or smoothly and that they're more focused on making the platform simply appear versatile and easy.

Neal
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

EFI PrintSmith Vision is a key to our company's success

Bewertet am 29.10.2020

We started using PrintSmith Classic in 2001. A few years ago we switched to PrintSmith Vision. The...

We started using PrintSmith Classic in 2001. A few years ago we switched to PrintSmith Vision. The way the programmers ported the functionality to a browser based version was nothing short of amazing. Then, they created a completely new user interface to run with HTML5, which is even easier to use, more powerful, and more responsive to the user. EFI support has been excellent.

Vorteile

PrintSmith Vision includes every element needed to manage our digital printing operation, including estimating, invoicing, stock management, scheduling, shipping and delivery, and more. I love the way we're able to prepare estimates quickly and easily, and then convert them into invoices for actual job production. Once you get good at using the software, you learn how to create estimates/invoices so they contain all of the information needed for: the invoice the customer sees; the job tickets that each department of your production staff sees; the info needed to order stock; the info needed to ship or deliver the job and create packing slips.

Nachteile

There's very little that I don't like about PrintSmith Vision. There is a lot to learn and setup, but that is because the software does so much.

Annette
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

overall good product but hopefully fine-tuning revisions will continue

Bewertet am 29.10.2020

Vision is very different from old Print Smith Classic -- mostly for the better but still wish some...

Vision is very different from old Print Smith Classic -- mostly for the better but still wish some Classic functions could have been maintained. Feels like more input is needed from actual printshop users to make functionality better streamlined -- Vision is a powerful tool with a lot of potential, but still needs tweaking.

Vorteile

Transfer of data from Classic to Vision went smoothly; overall user friendly design; allows for broad range of digital & offset print functions; tech support is helpful

Nachteile

lags if your internet connection is not stellar; forms & reports are difficult to create & standard forms are not designed optimally; having to switch to Legacy for some functions is slow & frustrating; still finding glitches which makes me question integrity of the estimates I'm producing, especially if pulling from previously filed jobs; stock definitions are not easily maintained

Del
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Its getting Better

Bewertet am 29.10.2020

we've had some bumpy rides starting up. The longer you work with the product and the upgrades are...

we've had some bumpy rides starting up. The longer you work with the product and the upgrades are made the more comfortable you become. For a system at its price point the value is there. I think that most would pay just a bit more to have a bit more ease of use.

Vorteile

I appreciate that this product while it can stand alone and support a print shop. The most important thing about this software is that it integrates with MDSF which is our virtual print shop "front door".

Nachteile

My teams least favorite thing about the software is the limitations we have as it relates to making modifications for ease of use for an in Plant Operation.

Gina
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

20 year user

Bewertet am 3.11.2020

We have had a great experience with EFI. The technical support team is very knowledgeable and...

We have had a great experience with EFI. The technical support team is very knowledgeable and helpful. They are a partner to your company and only a phone call away.

Vorteile

We love the account history feature. It is nice to be able to use the previous order to create the current one. It saves a lot of time!

Nachteile

We have had challenges with the updates. The software is on our server and it is more difficult to do than when we were using the Classic version.