Maximizer CRM Erfahrungen

Maximizer CRM

4,1 (366)
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4,1 /5
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3,8/5
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3,9/5
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3,9/5
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4,0/5

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366 Bewertungen

Todd
Todd
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

My use of Maximizer

Bewertet am 27.8.2019

Since 2002 Maximizer has aided me in keeping in touch with my clients. The action plans I have set...

Since 2002 Maximizer has aided me in keeping in touch with my clients. The action plans I have set early in 2004 still work to this day, and are easily assigned to my new and existing clients.

Vorteile

I have used Maximizer since the early 2000's. It is my MAIN source of CRM. I have many pre-edited documents that automatically get sent and merged with my contacts. I love this software and the amount of time and energies it's saved me over the years.

Nachteile

Originally, I didn't like the cost of the product, but as it became more mainstream the price dropped. The features increased and their negatives turned into positives. SO I don't have any cons to discuss at this time.

Antwort von Maximizer Software

Hi Todd,

Thank you for the wonderful review! We look forward to helping you build on your already solid client relationships.

Thanks again!

Andrew
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Maximizer makes my life better

Bewertet am 19.12.2022

Positive, but the more I use it the more I want more custom items. Maybe they exist and I don't...

Positive, but the more I use it the more I want more custom items. Maybe they exist and I don't know about them.

Vorteile

Search function and auto formatting of phone numbers etc. Keeps our contacts organized.

Nachteile

Lack of customization. Would like to add if else statements to enable/disable options based on earlier options. Would like more flexibility to create rules. I have to search for contacts with incorrect information on the regular

Antwort von Maximizer Software

Hi Andrew,

First of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve.

I have shared your feedback directly with our Product Manager to address these challenges. We look forward to continuing to work with you to help you enhance your sales process.

The Maximizer Team

John
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

nedds to brought into the 21 century

Bewertet am 13.7.2021

gneral very goo d dupport, but no real update or interpretation to modern communication - voip,...

gneral very goo d dupport, but no real update or interpretation to modern communication - voip, testing,k etc

Vorteile

It works but has not adapted to new systems and teck

Nachteile

old outdated procedures and lack of fluid connection to other software - VOIP, mail chimp etc. started to integrate but long way off

Vanessa
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Maximizer is easy to use

Bewertet am 1.2.2022

Easy to use when you want to use it. Great way to create lists using filters so you can then create...

Easy to use when you want to use it. Great way to create lists using filters so you can then create targeted emails.

Vorteile

I love that I can see the history of emails, phone calls, etc between a team member and a customer and pick up where they may have left off at in the sales funnel. I also like that I can save the details of their purchase and quickly refer to it when they call with a service issue.

Nachteile

The cost for this program is large for a small company of only 3 people. Some members do not feel it is worth the money and they do not use it to its full potential. They come from companies that used Sales force and want to continue with that program so trying to teach them this program has been tedious.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Gründe für den Wechsel zu Maximizer CRM

My last business partner used Maximizer and carried it over with him. I fell in love with it.
Kathy-Rae
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Maximizer user since the early 90's

Bewertet am 7.7.2021

The latest feature that I love is the relation manager it could be a little easier to use. For...

The latest feature that I love is the relation manager it could be a little easier to use. For example I refer customers to service providers that I have in our database. The feature allows me to link that customer with the service providers that we have referred. I can then follow up with the provider to see if they heard from the customer and to make them realize that I'm tracking the precious leads that I send to them.

Vorteile

Maximizer has been my right arm since the early 90's. Our company has grown with Maximizer and watched the software evolve into a very powerful tool. The ability to organize all your customers in one program and to have the mobile ability to bring customer files up on our smart phone is incredible. It makes the customer feel important as you have all the details at your finger tips about their likes and dislikes. Many customers will comment that they can't believe I remembered one detail or another...I don't have the heart to tell them I have it all documented in my Maximizer program.

Nachteile

The addition of the campaign management is a critical feature but is very difficult to use. It is fabulous to have this in Maximizer but it is not as easy to use as some of the others such as Constant Contact. The integration of and the statistics are very important to see what customers are clicking on within your email broadcast. Increasing the ability to make adding graphics and enhancing the viewing pleasure of the customer would be very helpful.

In Betracht gezogene Alternativen

Zoho Connect, Salesforce Sales Cloud und HubSpot CRM

Gründe für den Wechsel zu Maximizer CRM

I had not upgraded my software with Maximizer for several years and did not realize all the fabulous new features that had been added. Probably my biggest stumbling block was at the time my company relied upon the ability to have the integration with QuickBooks. I did not want to go to the online version of QB to have this integration. Our company moved away from needing this feature but now that we are doing more online sales I think it would be instrumental. Although I have heard that the online version of QB is not a good idea. Wish there was a way to integrate the online version of Max with the desktop version of QB.
Sue Lynn
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Incredible CRM!

Bewertet am 31.10.2022

Over the last few decades it has help improve my career because of the tracking and flexibility of...

Over the last few decades it has help improve my career because of the tracking and flexibility of the design. I couldn't recommend a better CRM.

Vorteile

The best feature is that you can design it to work best for your field, the user defined fields are very important in a specialty or unique business.

Nachteile

I don't have anything bad to say, I've been using this software for over 20 years! it's awesome!

Antwort von Maximizer Software

Hi Sue Lynn,

Thank you very much for sharing your positive experience with Maximizer over the past 20 years!

We're so happy that our fully customizable fields have made it easy for Maximizer to fit in with your business process.

Looking forward to helping your organization continue to thrive for many more years.

The Maximizer Team

Javier
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Clunky, undeveloped; Not useful

Bewertet am 21.5.2021

It was not a good experience. Nothing was as advertised, from the user experience to the security...

It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion.

The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...”
No customer wants to hear that. They tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...”
Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund.
When I went through their main website again after my experience with Maximizer, I noticed that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth. Any company who can’t be trusted to keep their word on something so simple isn’t reputable.

Vorteile

The sales team was excellent. Some features work well, but no better than free versions of other softwares.

Nachteile

This maybe would have been a good CRM in say, 1999. It’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.

In Betracht gezogene Alternativen

Salesforce Sales Cloud, Keap und Podio

Warum Maximizer CRM gewählt wurde

Thought it would be an improvement.

Zuvor genutzte Software

HubSpot CRM

Gründe für den Wechsel zu Maximizer CRM

The sales team was consistent in keeping contact.
Adam
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good Update from Past CRM

Bewertet am 27.7.2022

We switched from Goldmine because of the extreme limitations we were finding with ongoing support...

We switched from Goldmine because of the extreme limitations we were finding with ongoing support and updates. We have been pleasantly surprised with maximizer, but still feel as though there are opportunities for improvement.

Vorteile

The interface is intuitive and allows for easy access to information that is needed to confidently engage a client across all team members.

Nachteile

It would be nice to include some type of gant chart to help track projects that are not sales-based.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Warum Maximizer CRM gewählt wurde

Maximizer was a better fit for our size of staff.

Antwort von Maximizer Software

Hello Adam,

Thanks for taking the time to share your feedback with us! We're delighted to hear that you Maximizer easy to use and intuitive.

I have shared your feedback directly with our Product Manager to address these challenges. We look forward to continuing to work with you to help you enhance your sales process.

The Maximizer Team

Adrian
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Maximizer CRM for Financial Advisors

Bewertet am 28.10.2022

Client relationships are the heart of our business. Maximizer makes the managing of these...

Client relationships are the heart of our business. Maximizer makes the managing of these relationships easy and limits things "falling through the cracks".

Vorteile

Once we had imported our current clients, Maximizer was incredibly easy to use. It's well laid out, and its simplicity belies an underlying ability to do complex things. I love the fact that it integrates really well with the Microsoft Office suite of programs.

Nachteile

I can't think of a true "con" for Maximizer. It's always being updated and features added so it's never stale.

Antwort von Maximizer Software

Hi Adrian,

Thank you very much for sharing your positive Maximizer experience with us! We're so happy to hear that we've helped make managing client relationships easier for you and reduce the amount of missed opportunities.

Looking forward to helping your organization continue to thrive!

The Maximizer Team

Cody
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy To Customize

Bewertet am 21.9.2022

We didn't have any 'issues' per se, but Maximizer is just a much better platform and is way easier...

We didn't have any 'issues' per se, but Maximizer is just a much better platform and is way easier to manage and populate.

Vorteile

The fact that is so easy to customize and train people on, is great.

Nachteile

It could be better set up to hold sales data and display it to the user. Also the fact that the Last Name is required doesn't fit with our needs and is a bit of a pain.

Antwort von Maximizer Software

Hello Cody,

First of all, thank you so much for sharing your feedback with us and welcome back to Maximizer — we really value your input and flagging up areas where we can further improve.

We look forward to continuing to work with you to help you enhance your sales process.

The Maximizer Team

Sandra
Gesamtbewertung
  • Branche: Sicherheit & Untersuchungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Maximizer CRM a bit too pricey to compete

Bewertet am 23.8.2023

Vorteile

I liked Maximizer's customer service team and the organized flow of information that it provided.

Nachteile

Maximizer was moderately more expensive than its competitors, especially for implementation, which pushed it out of the competition.

Antwort von Maximizer Software

Hi Sandra,

Thanks for taking the time to share your feedback with us! We’re delighted to hear that you've had a positive experience with Maximizer.

The Maximizer Team

Ted
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Crm

Bewertet am 4.2.2023

Good

Good

Vorteile

Being able to customize my searches when looking for clients.

Nachteile

Not a smooth integration with Outlook.

Antwort von Maximizer Software

Hi Ted,

Thank you for leaving a review. At Maximizer, we continuously strive to serve you better. Looking forward to continuing to serve you!

Maximizer Team

Craig
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

CRM - A need, not a want!

Bewertet am 13.7.2021

We were looking to consolidate our customers into one central location to understand our marketplace...

We were looking to consolidate our customers into one central location to understand our marketplace better, focus on their needs and wants, which would be accessible to the whole sales team. To turn data into high value information by tracking the opportunities the business attracts and managing prospect’s expectations to convert more opportunities into wins. We can now see in real time how all of our opportunities are progressing. We also have automated reports in our Dashboard module showing the business’s sales performance and pipeline, which allows us to focus on each individual opportunity without any being left unnurtured. We have now linked our CRM with Mailchimp to allow for focused marketing campaigns based on the data we add to the Address Book. We now have a clear sales process that can be tracked with clear ‘what’s next’ actions to implement.

Vorteile

We needed a solution to move away from paper / spreadsheets for our customer database and whilst all CRM packages do this Maximizer gave us the bespoke nature to take control and not have an out of the box solution. The opportunity module is by far my favourite feature as now I can provide the Board with snapshots of our entire pipeline, weighted or not, which sector / products and track each opportunity on their own merits and assign the time and resources to achievable projects.

Nachteile

Very busy main screen for some users and dashboard is a tad frustrating sometimes, Insights would be nice but that feature is too expensive.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Vermögensverwaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Wouldn't Have A Growing Business Without It

Bewertet am 6.8.2018

I believe the business is better protected. We are more effecient. We have a small team and any one...

I believe the business is better protected. We are more effecient. We have a small team and any one of us can take a phone call from a client and within seconds understand any history to do with a client issue. It might be something very simple or complex but because I can call up notes from others on the team and access all emails between us and the client and our back office it saves a tremendous amount of time. I think it also gives the client confidence that we know what we are doing because they don't have to explain an issue all over again

Vorteile

It is incredibly flexible. Basic programming that comes out of the box is more than what you need because it anticipates that not all advisors operate the same way. We have used it to save ourselves hours of work and redesigned how it works with us rather than us redesigning how we work. Saving of all emails under client file along with relevant notes. Easy tracking of client service work as well as understanding staff workload issues.

Nachteile

Like any CRM it takes time to learn and create new work habits yes you should throw away the paper notes. Regulators expectations are moving the bar upwards. Love to see a system map starting with a contact. How do each of the tabs relate to different functions. Because of its rich customizable capabilities it can be overwhelming even for your help desk.

Wendy
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Maximizer is a great CRM and helps to pay for itself in time management and efficiency

Bewertet am 27.9.2022

VERY robust program with great capabilities. Maximizes efficiency in the office allowing the whole...

VERY robust program with great capabilities. Maximizes efficiency in the office allowing the whole team to stay up to date on all clients, no matter who deals with them each interaction.

Vorteile

Activities tracker as well as being able to create customizable Activity plans for each client

Nachteile

There can be issues when importing data from other sources and the client information gets mixed up

Antwort von Maximizer Software

Hi Wendy,

Thank you for leaving a 5-Stars review. At Maximizer, we continuously strive to serve you better. Looking forward to continuing to serve you!

Maximizer Team

Sandi
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Using for 20+ years!

Bewertet am 31.10.2022

Vorteile

The ability to see and share data is key and the live version allows it to be always up to date

Nachteile

The time zone for customer service is sometimes and issue because we are on the east coast. I also feel there is so much more we can be doing, but we don't know what we don't know.

Antwort von Maximizer Software

Hello Sandi,

Thanks for sharing your feedback with us and for being a Maximizer customer for over 20 years! We're delighted to hear that our shared address book functionality allows you to see and share key data.

Please reach out to our support team at [email protected]. The team can help find a solution for the issues relating to time zones and ensure that you are getting the most out of Maximizer.

We look forward to continuing to work with you for many more years.

The Maximizer Team

JOE
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Always breaking down; constant problems and issues

Bewertet am 20.7.2021

Really tremendously disappointing. Little problems tend to be solved within 3 days but problems...

Really tremendously disappointing. Little problems tend to be solved within 3 days but problems come monthly and there are constant problems and issues. Bigger problems have never been solved. Functionality sounds great but doesn't work in reality. I am stuck though so I have to keep fighting with them for repairs.

Vorteile

If it worked in reality there are some great potential management features - however it constantly breaks down - something as simple as recording birthdates creates ridiculous and tremendous issues. It just doesn't work well - I don't recommend it - once you are over to it you are stuck and although I have requested constant repair to some of the bigger issues nothing has been done.

Nachteile

At this stage it is just an expensive contact manger and note taking system - not much else works... Right now the system functionality is again down for me and it won't sync with my calendars that do work correctly like Calendly...

Mark
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Maximized for small companies

Bewertet am 2.8.2018

I use Maximizer as a contact manager with category tracking of contacts. I don’t use sales leads...

I use Maximizer as a contact manager with category tracking of contacts. I don’t use sales leads or opportunities as I find their use to be a little cumbersome for what we do and do see the value. I use it because it’s what I’ve used for years. It has features that are valuable to me, but it would be nice to know I could integrate a second or third user to share info. However, for an add on user to share my data, I would likely go to other products due to the challenges with implementation for less tech savvy users.

Vorteile

The things I like most about Maximizer is the customizability and user defined fields. The ability to set up my crm to look and function exactly the way I want is superior to many other products. Also, then unlimited contacts for the subscription surpasses the value vs the more main stream cloud based crm that charge per contact.

Nachteile

Integrated apps don’t function seamlessly or are limited. Additionally, the custom features can be tricky to set up if you are not super familiar with the platform. I’ve been using this for 23 years and have grown with the features, but I still have issues finding ways to accomplish setup tasks. Last, at least some monthly customer service should be included with the subscription. Most other paid services provide this.

Rod
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

A Good CRM for sales and automation

Bewertet am 9.11.2021

I’ve been using Maximizer for almost 17 years and I like the program. It works well for our needs...

I’ve been using Maximizer for almost 17 years and I like the program. It works well for our needs and it’s easy to deploy to new team members.

Vorteile

Overall, I like Maximizer. Most of the modules are easy to use but if you’re a power user, you’ll find some of the features a bit “light”.

Nachteile

I wish they would make the marketing module more robust and the referral lead management easier to use

Michael
Michael
Gesamtbewertung
  • Branche: Verlagswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Liked it but switched to SalesForce

Bewertet am 6.10.2022

It worked and then we switched to SalesForce.

It worked and then we switched to SalesForce.

Vorteile

At the time, Maximizer was very easy to use. I downloaded updates on my phone.

Nachteile

It was limited in capacity - this was a while ago,

Antwort von Maximizer Software

Hello Michael,

We're so happy to hear that overall you enjoyed your experience with Maximizer. Our product is continuously evolving and we've added many new features over the past year.

If you would like we would love to demo our new product - feel free to contact [email protected].

The Maximizer Team

Jacob
Jacob
Gesamtbewertung
  • Branche: Vermögensverwaltung
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

A good piece of CRM Software

Bewertet am 2.8.2018

Overall experience is quite positive from an administrator end, from a user perspective I have &...

Overall experience is quite positive from an administrator end, from a user perspective I have & have helped people who have had problems navigating and using Maximzier to its fullest potential when they are brand new to the platform.

Vorteile

Maximizer in comparison to some of it's competitors runs a very light & simplistic method of storing data. This is mainly in respect to have to act as the admin for the data, but Maximizer exports and imports quite nicely from most data subsets which makes maintaining data on a day to day that much easier.

Nachteile

The site is very dated (especially before the reskin of 2017), and this causes user intuitiveness of finding things were one expects them to be quite difficult. At this point it is a difficult process to properly bring the website into the 21st century, since a massive overhaul would leave many existing users lost.

Megan
Gesamtbewertung
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Ease and customization for your unique business

Bewertet am 16.7.2021

Vorteile

This software is easy to understand and become comfortable working in when it comes to contact management and email integration. Maximizer offers many tools to be able to customize your data for your specific business and to continue to build on as your business grows. The ability to set a personalized dashboard to keep targets top of mind is very helpful and is a great way to start the day.

Nachteile

Having better integrations with other software would make our lives a lot easier. As well as having better duplicate checking for entries would eliminate a lot of work hours used to maintain a clean database.

In Betracht gezogene Alternativen

HubSpot CRM
Shelley
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Review

Bewertet am 28.7.2022

Have used for over 10+ years have been very pleased no reason to change

Have used for over 10+ years have been very pleased no reason to change

Vorteile

Cloud based … confident in their security features

Nachteile

Price for smaller offices

Antwort von Maximizer Software

Hi Shelley,

Thank you very much for sharing your Maximizer experience with us! We look forward to continue to work with your organization.

The Maximizer Team

David
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Highly recommend Maximizer CRM

Bewertet am 7.7.2021

The Maximizer platform is great but what is even more important is the customer service team is out...

The Maximizer platform is great but what is even more important is the customer service team is out standing. The customer service team is fast, knowledgeable and friendly. The best.

Vorteile

I'm in sales. Having a CRM is critical. Being able to track and store documents and emails to clients and prospects keeps me organized. We started scanning in 2007 and today I can see and work on any clients file from any where I have WIFI. All our scanning is in Maximizer. All important documents are in Maximizer. All important emails are attached in Maximizer. Customer service cases are attached in Maximizer with notifications. Our business depends on Maximizer and it has grown with us. Love the software.

Nachteile

I only wish I could save excel files directly to Maximizer without having to save to the desk top first.

Adam
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

A good online CRM system with some nice features.

Bewertet am 5.8.2022

It's a good system. I've used Salesforce at a previous company. I prefer Maximizer.

It's a good system. I've used Salesforce at a previous company. I prefer Maximizer.

Vorteile

Sync to Outlook is very helpful to pull in emails. Sync to Word is also good for samples.

Nachteile

I think I liked it better when email sync went to documents instead of "Interactions". Now I have to click on an extra tab each time to get both documents and emails.

Antwort von Maximizer Software

Hello Adam,

Thank you so much for sharing your feedback with uswe really value your input and flagging up areas where we can further improve.

I have shared your feedback re: your preference for email sync directly with our Product Manager. We look forward to continuing to work with you to help you enhance your sales process.

The Maximizer Team