SendGrid Erfahrungen
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736 Bewertungen
- Branche: Alternative Medizin
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Ich würde sendrgrig jedem empfehlen
Bewertet am 13.1.2023
Vorteile
Mit dieser Software sind wir sehr zufriedenSie erhalten einen vollständigen Bericht und können leicht feststellen, ob Ihr Kunde die E-Mail erhalten hat oder etwas schief gelaufen ist. Das ist einfach unbezahlbar.
Nachteile
Keine Nachteile für mein Unternehmen, daher auch die 5 Sterne bewertung
- Branche: Eventservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
One of the best ESP around
Bewertet am 11.1.2024
Overall SendGrid offers a great service with competitive pricing and great performance. Unfortunatel...
Overall SendGrid offers a great service with competitive pricing and great performance. Unfortunately the deliverability for emails hosted on Microsoft servers is not that good and other providers might be needed in those cases.
Vorteile
SendGrid is a well priced ESP with great delivery performance, near instant webhooks and highly configurable. Their API is quite straightforward to use, minimizing integration costs.
Nachteile
When using a shared IP, deliverability to Microsoft hosted email addresses is really bad, most emails sent to Outlook or Microsoft 365 organizations end classified as SPAM and the only workaround withing SendGrid is to have a higher cost plan with dedicated IP addresses, having to build the IP reputation from scratch. Also support takes days to reply to most concerns.
- Branche: Versicherung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
SendGrid - You pay for reliability
Bewertet am 31.7.2023
Easy to set up, secure and verbose logging and reporting make this an easy choice for SaaS email...
Easy to set up, secure and verbose logging and reporting make this an easy choice for SaaS email relaying. While there is a marketing portion to this application, we don't use it so I can't speak of it.
Vorteile
I don't think the email API service has ever had a technical downtime where it doesn't work in the many years we have used it. The API itself is very easy to use and use the least privileges. Integrating the API into your SEIM or reporting platform (Power Bi for example) is also really easy to do and gives verbose information.
Nachteile
Email reputation can be a concern in ensuring your emails are delivered externally unless you want to pay extra, otherwise, the lower tiers are fine and still have decent deliverability %'s, typically above 95%'s.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 4.0 /10
Not the most intuitive platform
Bewertet am 23.6.2024
I found myself working with Sendgrid during a project I was supporting. Let’s say it makes me...
I found myself working with Sendgrid during a project I was supporting. Let’s say it makes me missing the tools I used before even more.
Vorteile
It is definitely a reliable tool, and does what it is expected to do.
Nachteile
Two different areas -legacy and the rest- make processes complicated
- Branche: Druck
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
A Great Email Marketing Software
Bewertet am 9.9.2024
Vorteile
I like the customer communication features offered by SendGrid.
It handles email marketing really well and SendGrid has all we need.
Nachteile
Not a single complication with SendGrid.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Better choice for Email Marketing Software
Bewertet am 22.7.2023
It was a good experience, Sendgrid is Easy to use and user-friendly, and you can work with the free...
It was a good experience, Sendgrid is Easy to use and user-friendly, and you can work with the free plan after that you scale your business
Vorteile
they give you a free trial with 100 emails/day forever.delivery optimization toolsVarious email templates
Nachteile
-not good at reporting and analyticsthere is no Ai tool to help you with Campaignsa lot of pricing plans
- Branche: Öffentliche Ordnung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Perfect for my use case
Bewertet am 21.8.2023
Our use case is simple: We need reliable deliverability of emails to up to 2,500 addresses, three...
Our use case is simple: We need reliable deliverability of emails to up to 2,500 addresses, three times weekly, and we need to be able to track bounces, address changes, etc. easily. Sendgrid provides that service well and at an affordable price point. It also offers traditional "email marketing" services, which we do not use and cannot evaluate. For our needs, it's a solid offering.
Vorteile
The media center I run submits three political op-eds per week to about 1,300 newspapers in the US (and sometimes another 1,200 internationally). Sendgrid delivers those emails in a timely manner and keeps track of bounces, etc.
Nachteile
Setting up to use the API from a custom email address is a bit cumbersome.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu SendGrid
Competitive pricing, ability to send directly from our address using an API, and ability to maintain our list on our own server rather than on the service's.- Branche: E-Learning
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
An excellent platform for email marketing experience.
Bewertet am 22.4.2023
As an excellent, I recommend it for beginners as a start.
As an excellent, I recommend it for beginners as a start.
Vorteile
An excellent platform, especially for beginners. It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a programEmails can be tracked and Follow Up can be doneAnd accurate analyzes through development. There are many advantages, and it is possible to make an html form to put it on a landing page or your site to put people in a mailing list for a fee.
Nachteile
Yet countries in the world are banned in this company.
- Branche: Marketing & Werbung
- Unternehmensgröße: 5 001–10 000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
SendGrid has great deliverability
Bewertet am 19.2.2024
Vorteile
Using programs like Rackspace and Heroku to use dynamic customer data from other platforms other than CRM
Nachteile
Changing of hands to Twilio changed a few features but more plug ins
In Betracht gezogene Alternativen
Constant Contact, Lead Gen & CRM (formerly SharpSpring), Salesforce Marketing Cloud, CMPRO, Heroku, Mailchimp und Lead Liaison- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Solid platform with a few drawbacks
Bewertet am 25.3.2024
For the price, I feel like SendGrid can definitely work for certain companies. It’s easy to setup...
For the price, I feel like SendGrid can definitely work for certain companies. It’s easy to setup and start using. If you rely heavily on campaign analytics, I’d look elsewhere.
Vorteile
The user interface is fairly intuitive and easy to navigate. Template and list management tools are also nice.
Nachteile
After SendGrid was acquired by Twilio, we saw a downgrade in service. Engagement analytics were not as reliable since many spam filters were showing as clicks. It made it hard to determine which campaigns were actually successful.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Maximizing Communication this is an Indispensable Tool
Bewertet am 23.4.2024
The platform has strengthened the way I manage email communications, allowing me to reach our...
The platform has strengthened the way I manage email communications, allowing me to reach our clients effectively and efficiently.
Vorteile
The highlights of this platform for me have been its impressive ability to integrate seamlessly with other platforms and its intuitive interface that makes it easy to handle emails at scale. But I also really liked the ease of initial configuration that allowed me to launch our campaigns quickly, thus optimizing our response times to the market.
Nachteile
It is important to mention that at specific times I have experienced some delays in the response of technical support. However, these incidents have been minor and do not affect my overall perception of the platform.
- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Very convenient platform for Email Marketing
Bewertet am 1.1.2024
SendGrid is overall a robust platform and we have never faced any downtime or high failure rate on...
SendGrid is overall a robust platform and we have never faced any downtime or high failure rate on SendGrid.
Vorteile
The best part of SendGrid is its option of adding contacts directly with CSV files and easy integration with MoEngage. The pricing is also affordable for high volume email-sending and transactional communication.
Nachteile
The promotional plans of SendGrid are priced much on the higher side. Moreover, customisation of Unsubscribe option is not available, for instance we wanted to add a Unsubscribe footer with images and GIFs as a standard for emails but that was not available.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Good email service product
Bewertet am 29.1.2024
I am happy with SendGrid and using this from last 2 years
I am happy with SendGrid and using this from last 2 years
Vorteile
Support system and Their dashboard UI, which is simple
Nachteile
Sometimes loading time is bit more than usual websites
In Betracht gezogene Alternativen
Mailchimp- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Getting emails delivered well
Bewertet am 28.3.2024
I really enjoy having Sendgrid in my toolbox of things to enhance my business
I really enjoy having Sendgrid in my toolbox of things to enhance my business
Vorteile
Send has been an asset in my business to help me get better email deliverability in my marketing campaigns
Nachteile
For me, it took a few minutes to get it going in the way I use it, but wasnt too difficult
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Sendgrid, and answer for the lack of transactional emails
Bewertet am 15.12.2023
Vorteile
They provide and amazing option to sending transactional emails where other CRM/Marketing options don't.
Nachteile
Some api improvements could be made but overall works well.
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
One of the best email sender platforms on the market
Bewertet am 31.10.2023
We use it for our transactional emails mostly. It was an easy set up. Creating emails was also an...
We use it for our transactional emails mostly. It was an easy set up. Creating emails was also an easy process, we started with their design interface and then moved to coded emails.
Vorteile
Very easy to create email templates, and integrate with your website. The tool handles really well bounces & spams. We've never had problems with it.
Nachteile
In the reporting, the unique open email seems to be based on events happening from devices. So if I open the same email from desktop and then from mobile, it will be 2 unique opens. I think this should be based on the actual email.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
One of the best email management tools for marketing
Bewertet am 5.11.2023
Vorteile
- Form customization and tags applied to contacts;
- Easy integration with Hubspot and API that enables you to sync data in an instant between tools;
- Easy to build marketing campaigns
Nachteile
- The pricing can be a a blocker for more small sized companies
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Decent software for emailing
Bewertet am 16.1.2024
Vorteile
We are using Sendgrid as an SMTP provider. It was easy to configure and it is working without any bugs - seriously not even one.
Nachteile
Weird password policy. They demand from you a minimum 16 characters - even if you are using 2fa. It is not convenient at all.
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Great Bulk Emailing Tool
Bewertet am 20.2.2024
It still meets our needs at a great price!
It still meets our needs at a great price!
Vorteile
It is a great all in one tool for sending emails in bulk
Nachteile
The dedicated IP address is only available on the Silver or higher tied
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Good solution for WordPress SMTP
Bewertet am 4.4.2024
We needed a way to improve on the fairly dismal email deliverability in client WordPress sites, and...
We needed a way to improve on the fairly dismal email deliverability in client WordPress sites, and our primary web host had an integration with SendGrid. After seeing great improvement in deliverability with SendGrid, we have started using it on many sites hosted elsewhere.
Vorteile
The biggest pro is that SendGrid has a free tier -- increasingly their competitors are moving away from having one. As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable if it's needed more.
Nachteile
Email validation is not available until you reach the Pro level, which can be a bit pricier for smaller sites.
In Betracht gezogene Alternativen
Mailgun- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Waste of time....
Bewertet am 30.8.2023
What a horrible experience. After signing up as a new business customer as part of a new marketing...
What a horrible experience. After signing up as a new business customer as part of a new marketing strategy my business implemented, SendGrid immediately suspended my account for no reason (after taking my personal information), and an agent then proceeded to tell me some magical 'vetting' system determined I wasn't eligible to use their service.After asking how an earth they could 'vet' me considering they haven't even obtained anything about my business they proceeded to tell me they can't tell me why and that their decision was final.Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up....
Vorteile
Absolutely nothing, couldn't even sign up...
Nachteile
Everything, because they discriminate on who signs up to them, and give no explanation for suspending your account after taking your personal information.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
HORRIBLE service
Bewertet am 4.8.2023
Stay away from this service, any other service would be better for your business and sanity.
Stay away from this service, any other service would be better for your business and sanity.
Vorteile
Nothing to like about this service unfortunately.
Nachteile
There is no customer support, they ban your account even after you have paid for no reason due to suspicious activity, which is sending emails. The service for sending emails bans their users for sending emails, and then you have to open a support ticket to reactivate your account which takes almost 2 weeks to get an initial response.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Good SMTP Features
Bewertet am 10.4.2024
Vorteile
After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue.
Nachteile
Getting the "From" domain verified can be challenging sometimes. The process isn't as simple as it could be.
In Betracht gezogene Alternativen
Brevo- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 5.0 /10
Not my cup of tea
Bewertet am 2.5.2023
I didn't find it too intuitive, but I appreciate that this can be absolutely subjective. However,...
I didn't find it too intuitive, but I appreciate that this can be absolutely subjective. However, that was limiting for me and it didn't make it worth to invest my time in learning it, especially considering that the cost was above my budget.
Vorteile
I feel that the integrations are the best part, many other platforms are in the list, that's great.I also like all the customizable email templates, you can work right away with them and think about becoming more experienced only later. Finally, the reports are extremely detailed.
Nachteile
This is not for newbies, you need at least a bit of technical knowledge, so the first impact can be not too friendly. I think that the biggest flaw is the pricing, which it's quite high for me and I think that sendgrid is less cost effective than other platforms. Besides, many features are only available with the higher tier plans.
Gründe für den Wechsel zu SendGrid
I just tried the free trial- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 4.0 /10
Great product, improve customer support
Bewertet am 10.10.2023
Couldn't use it to satisafaction but I know people who worked well with it
Couldn't use it to satisafaction but I know people who worked well with it
Vorteile
I like the vetting process, making sure users don't spam.
Nachteile
The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they only reffered me to some policies none of which I violated.