When I Work

4,5 (1 148)
Eine Bewertung schreiben
Personaleinsatzplanung, Zeiterfassung, Kommunikation und Anwesenheit.

Gesamtbewertung

4,5 /5
(1 148)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,3/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,4/5

90%
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1148 Bewertungen

Nele
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Benutzerfreundliche Plattform

Bewertet am 2.9.2024

Vorteile

Es erleichtert die Schichtplanung und die Zeiterfassung, indem es eine recht benutzerfreundliche Plattform bietet, auf der die Mitarbeiter ihre Verfügbarkeit einsehen und Schichten flexibel verwalten können.

Nachteile

Schwierig ist es, dass die App bei größeren Teams oder komplexeren Schichtplänen manchmal unübersichtlich werden kann, was die Verwaltung erschwert. Außerdem sind bestimmte erweiterte Funktionen nur in den kostenpflichtigen Versionen verfügbar, was zusätzliche Kosten für Unternehmen bedeutet.

Antwort von When I Work

Hello Nele, Thanks for writing us a review! We're happy to hear you are enjoying the app, and we appreciate your feedback!

Melissa
Melissa
Gesamtbewertung
  • Branche: Software für die Automobilindustrie
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

When I Work Makes My Scheduling Easy!

Bewertet am 15.11.2023

I was first introduced to When I Work when I started working here as a call-center agent five years...

I was first introduced to When I Work when I started working here as a call-center agent five years ago. I've since moved up, and have been using it to schedule my team members for about four years. I find it incredibly easy to use, and I love the tiny details like colors and notations that can be customized down to the employee level.

Vorteile

I love the color variations, the employee preferred availability, and the ability to go back or forth in time to view schedules.

Nachteile

I honestly can't think of any. I love this product.

Antwort von When I Work

Hello Melissa, Thank you for providing such kind words. We love hearing from our supporters.

Heather
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

When I Work Review

Bewertet am 8.11.2024

Overall, employers and employees appreciate the ease of usage and simplicity.

Overall, employers and employees appreciate the ease of usage and simplicity.

Vorteile

I like the ease of scheduling (including copying schedules from one week to the next), as well as being able to view employee's time submitted and notices when there is overtime. I also appreciate the integration with Gusto, our payroll service.

Nachteile

Sometimes there is a lot of detritus and repeated shifts that shouldn't be.

In Betracht gezogene Alternativen

Gusto

Gründe für den Wechsel zu When I Work

We haven't decided to continue yet, we are still investigating.

Antwort von When I Work

Hello Heather - Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise and feedback!

Alexandros
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Useful software, needs some improvements though

Bewertet am 21.2.2025

Overall my experience has been positive so far

Overall my experience has been positive so far

Vorteile

Helped my business overcome shift scheduling headaches through automation.

Nachteile

Lacks detailed job tracking, no phone support available and the app glitches

Antwort von When I Work

Hi Alexandros, We’re grateful for the awesome review! It’s exciting to hear When I Work has made scheduling a breeze! We'd like to help resolve any issues that you are experiencing if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/.

Justin
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

It's just fine

Bewertet am 6.8.2024

It has been fine but not great. For an organization trying to implement this software to staff that...

It has been fine but not great. For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult for people to learn and difficult for people to assimilate into their daily routine because of how complicated it is.

Vorteile

It allows you to set up a schedule and color code it however you need it to best view it. It has a message feature in the time off request so that there can be a history of a conversation about the request.

Nachteile

Manager time off requests are automatically approved instead of needing to be approved by another manager or at least approved after created. This means that someone who needs the Manager status to create the schedule but is not the overall supervisor in charge of scheduling can't use the time-off request function. Time off requests can't be changed, only deleted and re-added. Why? Everything is generally more complicated than other similar scheduling software. I cannot copy and paste a range of shifts only individual shifts. Each time there is an update to the schedule made by another person you have to reload the website, which generally loses what you were doing, but this also leads to issues where employees who have the website up and are working on their schedules will not know that there are changes being made to the schedules. So two people could be changing things at the same time.

Antwort von When I Work

Hi Justin,

Shab here from When I Work. Thank you kindly for your detailed review of our app and for sharing your thoughts and insights. Our Customer Care team would be happy to help you out with any issues you may have run into while using When I Work. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance! Thank you again for taking the time to write us your feedback as we love learning how we can improve!

Warmly,
Shab

Samantha
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

When I Work is great

Bewertet am 25.11.2024

This app is great. It's the easiest scheduling app there is. Not much to it but employees can...

This app is great. It's the easiest scheduling app there is. Not much to it but employees can message each other about any work related things or give shifts to each other. The schedule is easy to read and it even has time tracking so we can clock in on it.

Vorteile

I love When I Work and it's easy to follow app. All of the important things like schedules and taking shifts is easy to access and manage. It also has a team messenger so we can communicate on there.

Nachteile

I do not have any cons about When I Work

Antwort von When I Work

hanks for the great review! We're so happy to hear you're enjoying the app, and we'll continue working hard to meet your expectations

Heather
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very easy to use, with all the features we need

Bewertet am 26.8.2024

We upgraded from using a Google Slide template (yes, really) so WhenIWork was a huge improvement...

We upgraded from using a Google Slide template (yes, really) so WhenIWork was a huge improvement for us. We like that employees can easily see their schedule in their own timezone, and request to swap shifts with each other.

Vorteile

Clear and easy to use, much better interface than its competitors, easy to review timesheets and organize schedules. The colour-coding lets everyone see their own shifts at a glance, and managers can easily spot any gaps in the coverage.

Nachteile

When scheduling, repeating shifts can be a little clunky and isn't the best UI. But it's overall fine to set up a schedule with recurring shifts.

Antwort von When I Work

Hello Heather, thanks for writing us a review! We're happy to hear you are enjoying the app! We'd like to help resolve any issues that you are experiencing with repeating shifts - if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. Thank you!

Ashli
Gesamtbewertung
  • Branche: Tierarzt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

When I Work- the good and the bad

Bewertet am 6.11.2024

Good platform but needed more versatility

Good platform but needed more versatility

Vorteile

The scheduling module had good templates and an easy setup for documenting pto

Nachteile

The platform was limited for employee documentation

In Betracht gezogene Alternativen

Paylocity

Gründe für den Wechsel zu When I Work

Smaller staff at that time, didn't need as many functions

Antwort von When I Work

Hi Ashli, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!

Tessa
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Easy program to use

Bewertet am 3.11.2024

Used it to manage 30 employees schedule for animal care.

Used it to manage 30 employees schedule for animal care.

Vorteile

Easy app based program that is very user friendly

Nachteile

This program has been easy to use. The feedback from the help has been good. May be nice to have settings that can be changed in part of the program and not other parts as we have several departments use it and it would be nice to be able to change things per deparment

In Betracht gezogene Alternativen

7shifts

Gründe für den Wechsel zu When I Work

Price but now the organization uses 7 shifts instead of when I work. I personally liked when I work more then 7 shifts but it was not my chioice.

Antwort von When I Work

Hi Tessa, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!

Daniel
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great software for scheduling of work

Bewertet am 19.9.2024

It was a great product, very useful, clear layout and great features.

It was a great product, very useful, clear layout and great features.

Vorteile

Scheduling feature was very good, we could see very clearly availability of each employee and their schedules of work.

Nachteile

It did not link directly with our bookkeeping software.

In Betracht gezogene Alternativen

QuickBooks Time, Clockify und Toggl Track

Warum When I Work gewählt wurde

We wanted an app that will be communicating to the employees directly their schedules.

Zuvor genutzte Software

Microsoft Excel

Gründe für den Wechsel zu When I Work

This software worked best for the scheduling needs.

Antwort von When I Work

Hi Daniel,

Shab here from When I Work. We're delighted to see that you have enjoyed When I Work! If you had any questions that we can help you with, please submit a ticket to us directly at https://help.wheniwork.com/submit-a-ticket/ and we'd be more than happy to assist you. Thank you!

Warmly,
Shab

Justin
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Medical Laboratory Scientist

Bewertet am 26.1.2025

Vorteile

It is very user friendly and accurately depicts the current schedule; easy access from mobile device

Nachteile

I don't believe that you could swap shifts with this app.

Antwort von When I Work

Hi Justin,

Shab here from When I Work. Thank you so much for your feedback!

I'm happy to hear that you are enjoying the app! In regards to swapping shifts, I suggest submitting a ticket ( https://help.wheniwork.com/submit-a-ticket/.) and our Customer Care team would be happy to walk you through the process!

Warmly,
Shab

Silvia
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

User and Mobile-friendly Scheduling at a Glance

Bewertet am 13.9.2023

My overall experience has been great. Customer service is always generally available or responds in...

My overall experience has been great. Customer service is always generally available or responds in a timely manner.

Vorteile

It's the ease of use. You don't have to be particularly tech-savvy to understand the ins and outs of this app.

Nachteile

The schedule time input might be a little tricky sometimes.

Antwort von When I Work

Hi Silvia,

Lexie here with the Customer Care team at When I Work, thank you for sharing this feedback on your experience with When I Work!

Should your Users ever run into any trouble accessing their account, my team is always available to help troubleshoot. Employees are more than welcome to submit a ticket here -https://help.wheniwork.com/submit-a-ticket/

We appreciate valuable feedback like this as we consider improvements to our product and are always happy to be open to suggestions! 
 
To keep informed of any future updates, When I Work does provide updates on product releases through the link below!
https://help.wheniwork.com/article-categories/product-updates/
 
If you have further feedback or other suggestions, please do not hesitate to reach back out! 
 
Warmly, 
Lexie

Brett
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Simple and effective

Bewertet am 6.3.2024

Vorteile

Easy to set up time shift templates confirmations

Nachteile

Sometimes difficult to confirm shifts for all employees

Antwort von When I Work

Hi Brett,

Shab here from When I Work. We are delighted by your review - thank you!

If there are any specific issues you are encountering or questions you have, please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help!

Thank you for using When I Work.

Warmly,
Shab

Julia
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Good for the Basics!

Bewertet am 28.10.2024

I'm happy that 'When I Work' wraps schedule and time keeping into one for a seamless experience....

I'm happy that 'When I Work' wraps schedule and time keeping into one for a seamless experience. However online ticketing and live chat, and no phone support make it hard to address issues quickly as tickets take time

Vorteile

I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account time off and availability requests. Also shift swapping on the mobile device give flexibility to the team

Nachteile

I wish proving was per location instead of per employee. If you have a small location its in your favor, but works against you if you have a large headcount.

Antwort von When I Work

Hi Julia, Dawn here from When I Work. Thank you so much for your thoughtful review! We’re so glad to hear that you appreciate our employee scheduling tools and the flexibility they provide for your team. It’s great to know that features like shift swapping and availability requests are making your scheduling process easier.

We truly understand your concern regarding the pricing structure. Your feedback is invaluable, and we’ll certainly consider it as we work to improve our services.

We’re also glad that you find the integration of scheduling and timekeeping beneficial! We understand that quick support is important, and we’re actively looking for ways to enhance our customer support options. Your comments will help us in that effort.

Thank you again for sharing your thoughts, and please feel free to contact our Care Team if you have any other feedback or need assistance with anything:https://help.wheniwork.com/submit-a-ticket/.

We're always happy to support you in any way we can!

Destiny
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The Best Tool A Manager Could Ask For

Bewertet am 24.8.2024

When I Work is very easy to navigate and makes scheduling, as well as communication, with employees...

When I Work is very easy to navigate and makes scheduling, as well as communication, with employees efficient. There are never any pop ups or app speed issues. The company has though of everything regarding scheduling.

Vorteile

The feature I like most about When I Work is the ability to view employees hours. Often times, as a manager, we are required to cut shifts or adjust schedules. The forecast tools and the option on scheduler allow us to make fair decisions.

Nachteile

My only complaint about When I work is the inability to publish schedules on the app version. I often have trouble and even though I click "publish" in the upper right corner - I do not see any notifications sent or publishing done. The website does not look appealing either on mobile safari app.

Antwort von When I Work

Hi Destiny,

Shab here from When I Work. Thank you kindly for your review! We'd love to help troubleshoot any issues as well, if you can kindly submit a ticket to us here: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to help!

Warmly,
Shab

Taylor
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

When I work works

Bewertet am 21.12.2024

Overall it has been quite good. As with any new app or program, using it more and more will only...

Overall it has been quite good. As with any new app or program, using it more and more will only make it easier with time.

Vorteile

Very easy to navigate through the set up process, and easy overall use.

Nachteile

I still haven't had the chance to fully go through the whole program as of yet.

Antwort von When I Work

Hi Taylor,

Hannah here with When I Work. Thank you for taking the time to leave us a review and let us know how your experience has been so far.

I'm glad to know that your initial experience has been positive and it's been easy to use.
We host customer webinars that could provide some helpful tips and insight if you are interested in checking them out: https://thisclicks.wistia.com/folders/liqrczqwnd.

If you have any additional questions, don't hesitate to reach out so we can assist further https://help.wheniwork.com/submit-a-ticket/.

Thank you!

Best,
Hannah

Adam
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Good Software

Bewertet am 1.8.2024

Use to schedule multiple divisions for transportation company. Makes things very easy to see.

Use to schedule multiple divisions for transportation company. Makes things very easy to see.

Vorteile

Easy to use. Simple to set up. Easy to see everyone at once

Nachteile

No issue with When I work it is very easy to use

Antwort von When I Work

Hi Adam! Thank you for utilizing When I Work and for reviewing our application. We love hearing from you.

Joe
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Work with When I Work

Bewertet am 2.11.2024

Overall, this is a great app for busy people who need an on the go scheduling app. I can quickly...

Overall, this is a great app for busy people who need an on the go scheduling app. I can quickly check my schedule and make changes when I need to. I am sure this is a lifesaver for employers trying to schedule multiple positions, especially, with a lot of part time workers.

Vorteile

When I Work makes it easy to schedule around my available times. I can also pick up or drop shifts when I need to.

Nachteile

It seems like I get logged off too often. I want to stay logged in for easier access. I'd like to have the option to mark shifts I am interested in and get a text message if they become available. Maybe this exists, but I need a quick way to modify my notifications and receive alerts.

Antwort von When I Work

Hi Joe!

Thank you so much for leaving a review for our app—we truly appreciate your feedback! Regarding the issue of being logged off too often, we definitely want to improve your experience.

Please reach out to our Customer Care team by submitting a ticket at the link below, and we’ll be happy to assist you with marking shifts you’re interested in and staying logged in for a longer period of time.

https://help.wheniwork.com/submit-a-ticket/

We look forward to helping you get the most out of the app!

Sharonda
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Happy Customer

Bewertet am 31.10.2024

My overall experience with When I Work was pretty good.

My overall experience with When I Work was pretty good.

Vorteile

What I liked most about When I Work is that it's great for a start-up company.

Nachteile

What I liked least about When I Work was that employees could go in and enter their own time worked.

Antwort von When I Work

Hi Sharonda, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! We're glad to hear you've has a positive experience!

Beverly
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

When I Work worked for us!

Bewertet am 7.7.2024

This was a very user friendly software for scheduling. It made the supervisor's job easier and...

This was a very user friendly software for scheduling. It made the supervisor's job easier and helped to ensure coverage.

Vorteile

It was very user friendly and allowed employees to make changes without supervisory intervention. It also allowed us to see all employees schedules which helped for special programs and all.

Nachteile

I really was happy with When I Work. I had no major issues. I would like to switch back.

Antwort von When I Work

Hi Beverly,

Thank you for taking the time to review the When I Work app and providing your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use.

Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else.

Take care!

Jackie
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Best Available

Bewertet am 6.3.2024

Vorteile

The ease of use and how quickly employees catch on to using it

Nachteile

Sometimes if the employees aren't looking they miss the clock in confirmation and that's frustrating to have to fix often.

Antwort von When I Work

Hi Jackie,

Shab here from When I Work. We are happy to hear that you are enjoying the ease of use of the app.

We'd be happy to take a closer look at any issues you are encountering, if you can please submit a ticket to our team at: https://help.wheniwork.com/submit-a-ticket/. We're here to help!

Thank you for using When I Work.

Warmly,
Shab

vanashia
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

LOVE LOVE WHEN I WORK

Bewertet am 9.10.2024

My overall experience was perfect I was able to achieve all goals set out with this product

My overall experience was perfect I was able to achieve all goals set out with this product

Vorteile

The easy to use sytem, is cheap and able to integrate with multipe payroll applications

Nachteile

not much that I can recall not liking other than the information piece of imputting the schedules which cannot be avioded

Antwort von When I Work

Hi Vanashia,

Thank you so much for taking the time to review our app. We are so happy to hear that you have had such a positive experience with When I Work and that it is easy to use. We are glad you are taking advantage of our payroll integrations as well.

It's a pleasure to serve teams like yours!

Best,
Hannah

Alex
Gesamtbewertung
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Works as it should

Bewertet am 20.1.2025

Have been using for 2 years and it has allowed me to track time easily.

Have been using for 2 years and it has allowed me to track time easily.

Vorteile

Ability is to modify schedule for employees.

Nachteile

Sometimes when using the app version there is a delay.

Antwort von When I Work

Hi Alex, thank you for your support! We love hearing you share your experience.

Kevin
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

It’s Just Fine

Bewertet am 19.9.2024

Vorteile

Alerts about incoming shifts and announcements in a timely fashion, allows for the creation and management of scheduling with all the needed essentials

Nachteile

Nothing really stands out creating for a generic service but fulfilling the job slightly above the competition

Antwort von When I Work

Hi Kevin,

Shab here from When I Work. Thank you so much for writing us a review! We are so happy to see that you are enjoying When I Work and its many features.

Thank you for being a valued customer!

Warmly,
Shab

Sasha
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

LOVE WIW. Always what we need on the daily and brings tons of value

Bewertet am 26.12.2023

Vorteile

I love how easy the UI is. The UX for the employee and myself as a business owner is second to none. Makes scheduling and managing labor super efficient and easy.

Nachteile

Not much to say about what I don't like. I think it does exactly what I need.

Antwort von When I Work

Hi Sasha,

Farrah here with the Care Team at When I Work. Thanks for the detailed review!

It’s wonderful to see that scheduling and Forecast Tools are helping your workflow and making your teams’ and your work lives easier.

If there is anything we can assist with, please reach out. We're here to help!

Thanks for using When I Work!

Kindly,
Farrah